NJ Autos Service & Repair Ltd

63 reviews

Unit 1, Soaphouse Industrial Estate, Howard St, Whitehall, Bristol BS5 7AZ, United Kingdom

+441179392925

About

NJ Autos Service & Repair Ltd is a Car repair and maintenance service located at Unit 1, Soaphouse Industrial Estate, Howard St, Whitehall, Bristol BS5 7AZ, United Kingdom. It has received 63 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday8AM-5:30PM
Tuesday8AM-5:30PM
Wednesday8AM-5PM
ThursdayClosed
FridayClosed
Saturday8AM-5:30PM
Sunday8AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of NJ Autos Service & Repair Ltd: Unit 1, Soaphouse Industrial Estate, Howard St, Whitehall, Bristol BS5 7AZ, United Kingdom

  • NJ Autos Service & Repair Ltd has 4.8 stars from 63 reviews

  • Car repair and maintenance service

  • "Bad experience"

    "Fantastic garage, I’ve been taking my car here for about three years now and really trust these guys (my car has passed its MOT 2 years in a row), previously I used to feel like garages would recommend unnecessary work but these guys are honest, friendly and well priced"

    "Nick is the proprietor and I've known him for years"

    "Nick recently completed an MOT and rectified an issue left by another garage"

    "Bought my smart car back in Nov 22, and then I needed work done on it,and even tho it was only just out of warranty, Nathan and his team could not have been more helpful, I have never come across a car sales team that give a such a brilliant personal touch, Nathan really cared about getting my car back up and running with as minimal fuss and stress as possible"

Reviews

  • pioruns

Bad experience. Fitted all 4 brakes and pads, been driving without any breaking power for two days until fixed, they didn't bother to check if everything has been fitted properly. Had to return car once again later because of uneven wear of discs and again low breaking power and also massive squeaks at any breakes use. Next: ordered two brand new tyres, exactly the same like I had before. They fitted WRONG SIZE tyres, absolutely massive ones, without checking. They were too wide and damaged internal wheel arch cover. Tyres have been swapped for correct ones after my intervention. Been back and forth with them to replace my damaged arch covers. They asked me to order it myself on eBay, which I did (after they checked part). Part turned out to be WRONG. I had to go through ebay return process to get my money back. Finally after weeks and weeks of calling them, they ordered it themselves and fitted to my car. This time I watched it very closely as they are fitting it to not let anything else wrong done to my car. Next: went for wheel alignment and tyre balance to different place. First thing they told me, my second set of tyres which NJ Autos fitted had tyre balancing done WRONG. Brand new tyres and unnecessary wear from day one because of how they do stuff. Maybe friendly faces but absolutely bad mechanics. Sad that I had to share it. Will not use them again.

  • Nikki Davies

Fantastic garage, I’ve been taking my car here for about three years now and really trust these guys (my car has passed its MOT 2 years in a row), previously I used to feel like garages would recommend unnecessary work but these guys are honest, friendly and well priced. Took my car in today for a check up as I noticed I have an oil leak, and a few strange noises, no charge for the diagnosis and the recommended repair is reasonably priced. A few years ago I broke down and had my car towed there, the guys were so helpful at getting it sorted for me, they really are fab!

  • Kevin Curry

Nick is the proprietor and I've known him for years. Most of my family have had their cars maintained by Nick at some point. He is honest, reliable, intelligent and a really nice person to deal with. His apprentice, Aaron, is also very good. Nick helps keep costs down and avoids wasting money. His car diagnostic skills are excellent, so many garages get it wrong before they even start work but he gets it right. Very helpful, highly recommended.

  • Tristan Chalmers

Nick recently completed an MOT and rectified an issue left by another garage. What a great find, I was unlucky with a couple of previous experiences but following recommendation by two people I had to give NJ Autos a chance, well I am glad I did. Finally somewhere I can leave my car knowing it's in safe hands and that I'll always get honest advice with competitive pricing. Well done Nick & Team, keep up the great work

  • Julie Callen

Bought my smart car back in Nov 22, and then I needed work done on it,and even tho it was only just out of warranty, Nathan and his team could not have been more helpful, I have never come across a car sales team that give a such a brilliant personal touch, Nathan really cared about getting my car back up and running with as minimal fuss and stress as possible. I would highly recommend NJ AUTOS for great service

  • Jessie Rose McGuinness

I’ve been going to Nick and his team for over 6 years and they’re always wonderful. Not knowing much about vehicles it’s easy to feel worried about going to a garage but they have gone above and beyond to make sure all the work I need doing on my vehicle is explained clearly to me and done at the price I can afford. I recommend them to everyone and wouldn’t go anywhere else. Thank you!

  • Federico

Left the car at 8 in the morning for a SERVICE and at 4.30pm was still where I left it in the morning, ready at 6 and I'm not sure if they did the job properly... Never again Communication 0 none Price too high Ps was not my first time and not the first time that I left the garage not happy. I tried to give them more then 1 opportunity

  • Katie Macdonald

Such a kind garage… My vans handbreak was jammed a few streets away, one of mechanics made effort to come and help me and used tools to unfreeze the jammed lock. He was smiley and wanted no money for it…Refreshing to be met by such generous and kind mechanic!

  • DarrenmLewis

Great customer service. They may not be the cheapest garage out there but they’re certainly not expensive and Nick really put the effort in to help me out with my MOT and repairs, I think he went beyond what other garages would do. Would certainly recommend.

  • Jo Dunne

They were brilliant helping us with our family member who couldn't get to the garage with ill health for his M.O.T. Very kind and understanding and sorted everything out perfectly.. we can only recommend them wholeheartedly..

  • Mustafa Jaabang

Great mechanics. Have always been working on my cars for virtually any fault. Amazing and professional customer relation. I’ll recommend the garage to anyone looking for a great service. They are real car doctors. Thanks NJ

  • Jordan Liddon

Really friendly, break down all explanations for parts and repairs. Great call back service for quotes and I'm convinced they are one of the cheapest garages in West Bristol/South Gloucestershire area with reliable service

  • Jay Vatra

If you have time to wait (around a week) for your car/van then its a good place to go however if you need your vehicle back quickly i really wouldn't recommend here go somewhere else that has a faster turnaround.

  • Will

Nick and his team are brilliant. I needed a replacement timing chain and fuel tank, the latter of which was sourced second hand at a signifacnt saving. I can't recommend NJ Autos highly enough!!

  • tom mtb

Have worked on my caddy (new brakes) and my BMW now, great guys, really knowledgeable and fairly priced. Also took the time to show me around their project cars which was a bonus! Recommend.

  • ben bunnetat

Took my VW T4 here for MOT, really friendly service and a fair price for work and parts, I recommend them very highly and will definitely be using again, thanks guys!!!!

  • Tom Ashton

absolutely no hesitation in recommending NJs - they remembered my vehicle from a phone call a few weeks ago and were very straightforward in getting sorted. Many thanks

  • Robert Mason

Always reliable and reasonably priced. Nick and his team are all friendly, honest and up front about your vehicles problems/ needs. Wouldn't go anywhere else now.

  • Guy Manchester

Great garage, friendly people, good service, know what they're doing, don't patronise you and always try to find the cheapest way to do any repairs.

  • Janine Garel

NJ Autos are highly recommended. Professional, excellent work, good value, reliable and Nick will go the extra mile to ensure work is done prompty.

  • Magdalena L

Very friendly and professional. Prices are decent and the work they do is top-notch. If your car needs fixing, I'd definitely give Nick's a shout.

  • Clint Vegas

100% reliable, helpful, knowledgeable and affordable. Been using Nick and his team for 9 years now. MOT today while I waited, half an hour only.

  • Peter Browne

I had a service and MOT. All done on time and with friendly service. I was very happy with their work and I'll be going back in future.

  • Fergus Gallagher

Always so helpful, never patronising to people who don't have the first clue about cars (like myself) would 100% recommend this garage

  • Jonathan Fogell

Really friendly and professional. Definitely recommend - they did a great job fixing my clutch and I would definitely use them again.

  • James Rooney

Really nice, helpful guy. Had a problem shifting gears and Nick had a quick look at it and diagnosed the problem straight away.

  • Cheryl Karlstad

I've been taking my car here for years and Nick is a great mechanic. Your car would definitely be in good hands!

  • Gaynor Sealey

Nick & Aran are both excellent mechanics, always value for money & really helpful, couldn't fault them

  • M

Receptionist was great, got charged near 200 pounds for an 02 sensor, efficient but expensive garage

  • Tom Dalgarno

I wouldn't take my car anywhere else. Great service, friendly, knowledgeable and very trustworthy.

  • Bethan Lamb

The issue with my car was quickly identified and fixed. A trustworthy and professional service.

  • rue besley

Proper old school garage with mechanics who know how to use a spanner. Great admin staff too

  • S J

I always get good customer service at NJ and they've kept me on the road for years.

  • Joanna Honar-Amooz

Amazing customer care . Great communication. Superior service. Thank you …

  • Nic Torrance

Nick and the lads are awesome, really helpful and trustworthy. Reasonable prices.

  • Alex Vecino

Always prompt and excellent service. Amazing guys that go above and beyond. 10/10

  • Mieke Williams-Zwart

Very good service and very happy with their repairs and MOT

  • Jon Rudin

Trustworthy and fairly priced garage with quick turnaround

  • Chris Hill

Awesome professional service. Thanks to Nick and Co.

  • Kai

Fantastic guys, amazing service and really helpful

  • Mark Neary

Great friendly, trustworthy and honest garage

  • Andy Wade

Great staff, good price, great skills.

  • ciara wynne

Dependable, efficient and honest.

  • michael flay

Quality friendly service ,

  • Laurence Loughlin

Very good fast service

  • Alan Peacock

Excellent service

  • Michal Zajic

Great service

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