I recently had the pleasure of renting a car from National Car Rental, and I must say that the outstanding service provided by Cynthia and Angela truly exceeded my expectations. From start to finish, they demonstrated a level of dedication and commitment that left a lasting impression. First and foremost, Cynthia, the initial point of contact, went above and beyond to ensure a seamless rental experience. Her friendly demeanor, professionalism, and attention to detail were truly remarkable. She took the time to listen attentively to my needs and provided me with the perfect vehicle that suited my requirements. Cynthia pulled up a BMW X5. What truly set Cynthia apart was her willingness to go the extra mile. But the exceptional service did not end there. Angela, who followed up after my rental, left no stone unturned to ensure that my customer service experience was indeed up to my expectations. She proactively reached out to inquire about my rental experience, ensuring that I was satisfied with the condition of the vehicle and the overall service received. Angela's attention to detail and genuine concern for customer satisfaction truly made me feel valued and appreciated as a National Executive Elite Member. The combined efforts of Cynthia and Angela showcased the true professionalism and dedication that National Car Rental embodies. Their exceptional service, attention to detail, and commitment to customer satisfaction have undoubtedly earned my loyalty as a customer. Thank you, Cynthia and Angela, for making my rental experience a truly memorable one!

Anthony is at the counter to greet me every time I fly into San Antonio. As always he is the most helpful agent. He knows my situation each and every time and provides the best customer service for me. I continue to rent because of Anthony and National in San Antonio. Thanks much Anthony and I look forward to seeing you later today as I am traveling your way now! I am adding to this review as a result of a separate rental experience. The above still is true. During a new rental I have a confirmation that showed my reservation. When I checked in to pickup my car, the printouts I was given at the exit point did. It have the details of my rental. In essence, they were blank. When I returned my vehicle, there was a problem printing my receipt and I was in a hurry to catch my flight. When I reviewed my receipt, the amount charges was over $300 more than the quoted confirmation showed. I contacted National and they said they could not do anything about it and blamed the price change on my corporate account. I was disappointed that I was not notified by National about the price change between when I made the reservation and when I actually got the rental car. The representative on the phone did not even want to see my confirmation reservation printout which I was willing to send to make my case. I'm a loyal Reserve Select member and feel I was treated unfairly by National. I would love to see National contact me and make this right.

Y’all. Talk about above and beyond. I was unable to rent a car from my local McKinney Enterprise because the desk agent didn’t know how to resolve a very resolvable issue that was making it challenging for me to rent a vehicle (had to do with switching from a NC drivers license to TX where they issue a temporary paper license) I had to drive to San Antonio in my POV but still needed a rental for a contract I was working. Al and Summer at the Airport location jumped in and made things happen. They new exactly what needed to be done, who to involve and they where amazing to work with. I rent vehicles for weeks at a time and I’ve been with them for years. It was shocking that my local enterprise could not figure it out. But not shocking, but sometimes not appreciated as much as I should was the level of service I reciprocated from Al and Summer…I can’t thank you enough. They are what all employees should aspire to.

I picked up my car from the San Antonio airport on a Monday morning - Norman helped us pick out a car from the Emerald Isle and was quite helpful. Once we were on our way a cockroach surfaced from the center console - yikes! Things happen, I totally understand that bugs come from all over and cars are warm. An hour into our trip we killed another 4! When I reached my destination I got some Black Flag bug killer and sprayed the car - no more live roaches but a few dead ones were found. When I returned my car at Austin I let the representative know we had the "roach coach" and he did discount our bill. I have been using National since 2005 and this is a first for me. The service is great and the cars are always clean. I did advise that this car be given a good go over and perhaps another fumigation! So far no "friends" in my luggage.

My experience with National Car Rental was terrific! When I was getting my car the rep told me to pick a car that I wanted I didn’t know what to get she told me to get something that I would may like to try and buy later. I thought that was a very helpful gesture. When I returned my car to National at the San Antonio Airport and the National rep we dealt with Nicki was so nice and helpful. She asked if everyone at National treated me well during my rental experience, and I sincerely appreciated that she asked me that. I had a great experience with National Car Rental from pick-up to drop-off. The customer service is wonderful. I will always rent from National because of the reasonable prices and availability. I was even flag down to return a hat to me that was left in the car.

I recently took two trips, one to San Antonio and the other to Sacramento which required renting a car. The customer service was exceptional, particularly during my return. The agents (Melvin at San Antonio) and (Kim at Sacramento) who received the car from me were very kind and ensured I had all my stuff and reminded me to leave the keys. They made sure I was aware of how to get to the shuttles leaving for the Airport and made sure to encourage me to use National on my next trip and that they are looking forward to seeing me next time. Renting with National has always been a breeze and their customer service makes it hard to justify going to another rental car service. I recommend you try national if you haven't before

It started off rough when I arrived to and proceeded to exit with my rental. The attendant scanned my driver's license while waiting for the vehicle in front of me. That vehicle was there for a while so I went to another exit lane and the same attendant that scanned my driver's license asked for my license again and requested my credit card. I told her that my card should be on my account, being that I'm a member but she said it was policy. It seemed suspicious to me but I provided it because I was ready to go after sitting in the lane for quite some time. When I returned the vehicle, the attendant Jeff was very professional and nice . I really appreciated he service. He was very helpful as well.

Our experience with National Car Rental was terrific! We returned our car to National at the San Antonio Airport and the National rep we dealt with was so nice and helpful. She asked us if everyone at National treated us well during our rental experience, and we sincerely appreciated that she asked us that. We had no doubt she would have made every effort to help us, if our answer would have been 'no', but we had a great experience with National Car Rental from pick-up to drop-off. The customer service is wonderful. We chose to rent from National because of the reasonable prices and availability. We will rent from them again because of the amazing people who work at National. Thank you!

WONDERFUL, PROFESSIONAL, and PERSONABLE SERVICE every step of the way. We all know with National Car Rental that all you have to do is pick a car and go through the checkout process. However, I had a few questions and the gentleman in the garage area was OVER THE TOP HELPFUL. He answered all of my questions and made a few suggestions also. I did have an unpleasant surprise when I returned the car…I failed to check the box for the additional mileage charge. The fine gentleman was kind enough to remove the charge (~$85.00). What a pleasant outcome to what was clearly an oversight on my part. THANK YOU NATIONAL! YOU’VE EARNED A CUSTOMER FOR LIFE.

I used the Emerald Aisle option which was great! It was quick and easy to use. However, there was a big discrepancy in the price when I made my reservation on the app versus what I actually paid with no clear explanation from the agent when I turned in my vehicle ($160 difference). I understand the price I'm given upon reservation is an estimate but I was expecting maybe a $30 to $50 difference, $160 is a huge difference. This is the only reason I am giving them 3 stars. ** National made a good faith effort to correct this error. A manager contacted me and made sure my bill was adjusted. Thank you for the excellent Customer Service!

This review is long overdue, but I think it's worth my time to recognize the awesome support given by the representative (Sandra) that helped me. During the 2023 Veteran Day holiday, I rented a vehicle from Priceline. When I got to the counter, the system malfunctioned and it took longer than expected; however, Sandra's professionalism and courtesy to the customer made up for it. She was the sole person working her shift during late hours and her attitude was very positive and pleasant. Even though the system crashed she made sure I had the best service. Big Kudos to her and whoever is training their workers in customer support.

Rental Location: San Antonio Airport (SAT) With the use of their app, it was probably the most easiest check out and check in processes I've ever had. I encourage anyone to rsvp and use their app when renting out. After arriving, I went straight to pick a car with key already inside, drove to the check out booth and was out in 5min. Coming back was even easier, follow the signs and you park your car in a single line with other returns as the rep did a quick visual check and sent you an receipt via email. Again this was only fast because I already did most of the work prior to the trip.

Been taking out cars from this National location in the past without problems until today. Branch manager pulled out a book where it seems the only accepted license is the one from Mexico City, as if we didn’t have several state licenses in Mexico, made me exit the car and handed it to someone else. Then told me nothing could be done as they didn’t have the system to check the validity of my Mexican License expedited in another state. Be advised if you come from Mexico these people won’t let you take out a car even if all your documents are valid. No common sense or whatsoever.

National in San Antonio would not work with me after misplacing my drivers license.... since I was only an "Executive" and only if I was an "Executive Elite" they could rent my a car. It really left me in a bad place. The 30 something "manager" abruptly said "wish you a good rest of you day" and walked away. They/he really knows how to treat a customer! I'd give him a -5 start rating. I believe I understand the issue of renting a car to someone without a driver's license, but because I had just rented a car from the same counter within the last two weeks.

No shuttle required at San Antonio Airport - just a short stroll to the car rental garage. National was easy to see and get to. When we arrived (a Thur morning), there was an OK amount of cars to select from in our Executive Aisle. We were particularly wanting an SUV, of which there were only 2 to select from (would have liked a few more options, but 2 is ok). Love that I can select cars myself, and the quick and easy checkout. Return was easy to get to, and easy to drop off. Car was in good order and clean. Would definitely rent from this National again.

Great rental experience. Booking a car was easy and there was a lot of variety to choose from at different price points. Pickup was seamless. If you have Emerald Club status, the counter bypass is great. Just walk straight into the parking lot and show them your reservation and pick out a car of the right type, and then you're on your way. Returning was just as easy. It took a quick scan to identify the car, calculate any extra costs, and automatically charge the credit card already on file. All in all, it was super straightforward and stress free.

We were treated with the nicest desk staff ever at the San Antonio airport check in desk. It had been a few years since I had used the emerald isle, so we had to go to the counter first. It was absolutely painless for the check in and also to check out once we got the car. Awesome selection of vehicles on the isle. Friends that were traveling with us were jealous because they had rented a midsize from another company, because I got a new Jeep truck for less than them. The return was as painless as the pickup, even at 3:30 am. GREAT JOB NATIONAL.

The customer service was lacking at the checking in and checking out desk, no one greeted me and had me waiting while typing at the computer and never said one moment or anything of that nature while they were finishing their work on the computer. The when it was time to take care of me, they didn’t seem to know how to change my credit card and I waited 15 minutes just for this! When I dropped off my car the representatives in the garage those reps were very nice and provided good customer service but the reps at the desks did poorly.

Even though I'm an Emerald member and I have all my information in your system I was requested to show my passport. I was questioned why my Drivers licensee has a different address (Home) than the one on file (Business). Asked me to verify my phone number on file and finally I had to provide the address where I was going to be staying.... I have rented cars in many locations across the country and this has not happened before. When I asked what was the reason for all this and the response was this comes from management.

I travel frequently and have rented with several different companies in the past. This was hands down the easiest and most pleasant experience I've had renting a car. Travelling is stressful already, but working with Abby - Manager at National Car Rental at the San Antonio International Airport - was a breath of fresh air. She helped me get the vehicle that suited my needs and made the process quick and easy. I will definitely be renting from National Emerald every time I possibly can from here on out.

I have been renting cars from National Car Rental for a few years. Most of the time I pick up my car from San Antonio Int'l Airport. Every single time the process has been seamless. The employees are fast, efficient, professional, courteous, and friendly. I've yet to have an issue. There are always good choices in the Emerald Aisle and check out is fast. When I returned my car on Thursday, November 16th, I was assisted by Bianca who was terrific! I am a fan and will continue to rent from National!

Trey, at San Antonio Texas airport was humble and appreciative that we chose National, Normally staff don’t care. I had an awesome trip to visit The Joyce Meyers Conference and normally airport staff are rude and ignorant. So Thank You Trey for not ruining it for us. He was nice and helpful… It was a nice touch to the ending of our vacation. I’ll be using Nationals again for my trip in Sarasota FL this weekend, and I hope the staff there are as nice and helpful. Estelle Perry, Club Member

They have a decent selection of cars and a friendly staff, but make sure you do a walk around beforehand and document. There was a “mark” on my car and I pointed it out before I left and they said it was fine. When I returned it they made a claim for it and contacted my company and made a big deal when the mark was there beforehand and they said it was fine. I travel for work and use National EVERYWHERE, even internationally, and have never had a problem except at this location.

Rented a car on 12-27-22 in the early afternoon, It was very crowed with multiple people waiting for cars due to all the flight cancellations. The gentleman working was outstanding. He was patient and efficient working quickly to get everyone a car as fast as possible. He was respectful to all the customers, It was a stressful situation for all and he was outstanding. I'm sorry I don't know his name. Bianca was also outstanding when I returned the car. National your the best!

Almost a 5 star experience! Though I am an Emerald Club I needed a larger vehicle due to a larger travel party. The agent at the lot was very helpful in making sure that we knew where to get the correct sized vehicle. The checkout guy was a slow and seemed to be more interested in something on his cell phone than getting us on our way (a bit frustrating). Returning the car was a little slow but the two agents working appeared to be doing the best that they could.

The staff were very friendly and efficient. I was in and out quickly as an Emerald Club member. I do a lot of traveling for work and appreciated their efficiency in getting me on the road quickly. The vehicle I got was very clean and fresh. They even provided a complimentary connectivity kit in the car. That was greatly appreciated as I had forgotten my own trying to catch my flight. Overall, I was very satisfied with the service, efficiency and car.

The person that received the car was outstanding ! Great unfortunately the people that were at the counter in San Antonio international airport were not helpful at all. I had 5 days( 46$)of free rental and extended 2 days the bill went up to close to 200 I just wanted the person in the counter to explain the bill so I could understand but he just said that’s the way it came out. I was the only person there so they were not busy.

I travel quite a bit as an Internal Auditor. I have been using National for over 10 years and they are amazing. Had some work to get done on my personal vehicle and rented from National. Smooth pick up and great, well maintained vehicle. Ashley at the San Antonio International Airport Rental Car return was awesome and got the rental checked back in and got me on my way very quickly. She was great! Keep up the awesome work!

This location is amazing! Whenever I come here, the employees are always friendly, kind, and ready to assist. Melvin, who works on the vehicle level, always remembers me whenever I visit. They always provide a text number for emergencies, which is much more convenient than going through the corporate phone number. I love renting vehicles from here whenever I need it, and their service is unparalleled. Highly recommend.

Great experience so far. Set a record for new automobile at 8 miles on odometer. Truck was clean, new and pretty much untouched winning the covid friendly and customer service award compared to all other rentals I had in the past. There were no autos available when I arrived Wednesday. but the new F150 XLT really made up for it. Thanks to all involved in getting this done. I now fit in Texas driving a Big Truck.

I rented from the San Antonio airport. Everyone was friendly and kind. The lady who initially checked me out was extraordinary! I wrote down her name and lost it, though. Bianca was checking me in; she was excellent and had a great voice - a calm voice on a hectic morning was exactly what I needed. Thank you Bianca! Best National service that I have ever had! =) (it is always great, this one just stood out)

We rented a car for this weekend, and the customer service was outstanding. After paying for the SUV, Cynthia greeted us with a smile and ensured we were put into a car that would comfortably accommodate five people. She made us feel like VIPs! and ensured our bags were loaded correctly. Cynthia went above and beyond. We are strongly recommending all our friends and family to rent from National.

The San Antonio location is one of my favorites. The staff are very friendly and helpful. The last time I went, I was helped by Joshua Okobi and his manager, Tryvon. They were awesome! The lady at the gate was super helpful as well, but I didn’t get her name. My hat’s off to the team. My car was good - it was clean, had low mileage and didn’t give me any trouble. That’s just the way I like it!

The overall experience was excellent. National and their staff were professional and provided amazing service. As an Executive member I cant be any more pleased with the value and how easily they streamline the car rental experience. When it comes to price..service and the quality of vehicle your provided, National is a top notch company. I will continue using them in the future.

Richard Moore, the Station Manager, was super helpful! We exited the terminal like deer in headlights and he quickly pointed us in the right direction while giving us a rundown of the choices he had with our preferences. The car has been great! It was clean and had a full tank of gas. I am confident the return process in the morning will be just as enjoyable. Thanks National!

everyone is always genuinely friendly and very professional. They have a great selection of cars available at all levels, and they are remarkably clean. I have never rented a vehicle with over 50,000 miles so their inventory is rotated fairly frequently which is nice as well. This is the only company I will rent from based on their customer service and quality of vehicles.

So easy both renting and returning!!! Though I manage a company travel program, I seldom rent cars for myself. I was anxious to understand the experience our company travelers have. It was great. We arrived both late to the airport and departed early before the desk opened. Both were so simple. This is why we prefer National for our business travelers.

From checkout to return, national makes it very quick and easy. As a business person on the go I choose national every time. The cars are the cleanest and the service is the most streamlined. Upon my return, Bill was very friendly and made sure to go out of his way to make sure I had everything I needed. National always hires great people.

Great staff and customer service but TERRIBLE collection of fleet of vehicles in all categories. The Emerald Aisle all were trash and poor quality vehicles but highly overpriced. I have not experienced this at any other International Airports. I'm just glad I had to go from Point A to Point B and not actually have time to site see and etc.

When I got to the rental car area at the San Antonio airport, Norm greeted me with a smile. He walked me through my car options & then made sure I knew how to check out & exit. Very pleasant man & experience. When I dropped off the car, I needed my bill split out & the gentleman at the inside counter assisted & was pleasant & professional

My absolute favorite Rental Car company! Such ease and stress-free with amazing options. Bianca and Jeff specifically were just beaming smiles and outstanding customer service when I came to return my vehicle, they were helpful and attentive. I appreciate National Car Rental and will continue to use them for all of my rental car needs.

From the time I walked into the rental car center Alma made me feel right at home. She helped me understand the process and answered all my questions. She went out of her way to explain my options. I went out to get the car and Nikki was there to help in any way. Because of those two ladies I will pick National for my car rental needs.

National Car Rental provided me with an amazing experience. Checking in and getting to the car was a quick process. I was even signed up for the Emerald program which will make my next rental even quicker. They even gave me a car I was interested in buying so I got a few days experience driving it and enjoying it. 6 stars IMO!

My experience was great from beginning to end. The staff upon checking was resourceful and pointed me to the right area where I can pick up my car. There were a wide variety of to choose from. Upon my return the staff also made this as painless as possible. Kudos all around. Thanks for providing excellent customer service.

Tianna checked us back in San Antonio Airport. Although busy on a Thanksgiving weekend, check in was quickly and made sure that our rental was smooth and without a glitch. I love picking our on the Emerald Isle. This trip we took a Ford F150 to see how we like the truck and were surprised at how much room they had inside.

The Emerald Aisle makes selecting a vehicle so easy that you wonder if you are missing a step. Nope, no missed step. National has just simplified the process so much that it is a breeze! Pricing, service and courtesy are second to none. Thanks National! You pricing, vehicles, process and team are awesome.

Always a great experience renting from National, very good selection of vehicles to choose from and great customer service. There is a rare occasion that the lot is empty when you arrive (that is not just a National thing) but never had to wait more than 20min for them to get me a vehicle when that happens.

The SAT enterprise car rental was very accommodating and friendly, the service was very quick and it was easy to find my rental. Thank you Wolf for accommodating me in the emerald aisle. Each representative that assisted me really cared about the quality of their customer service and I appreciated that.

Once again, I had a great experience with National car rental. The car was clean, ran great with no issues. Checking in and out is the smoothest experience hands down out of all other competitors. The customer service is #1 and they always make me feel important! I never use anyone else! Lauren Clark

Travel quite a bit for business. Recently had two trips in two weeks. Had an Avis car in the first trip. Not my idea and not a good experience. The following week flew in to San Antonio and got my normal National and it was like coming home. What a great experience, this is the National standard.

Love renting from National. You pick the car drive out and drop off. Everything is easy. Always new cars in great shape. Customer service is amazing. Even at drop off Kenneth helped unpack the truck and fixed our bill. Then made sure we knew our way to the terminal. Always will you them.

I have been using National Car Rental about every 2 weeks since May when I started this job. National has been nothing but amazing. Cars are always available and the employees have all been extremely helpful. Picking up and dropping off my car has been a pleasure - fast and courteous.

I have rented from every major auto rental company in the US over the past 30 years. National seems to have figured out the most efficient and effective rental system for the end user. Most of the time renting a vehicle from National is easy. I prefer National over their competitors.

From checkout to check-in the experience at National for SAT was fantastic. It was easy to navigate, select any car in my price class, and recommendations on features when I had questions. Everyone was pleasant and personable. Through and through a wonderful trip to San Antonio, TX!

Easy to book online. Membership to the Emerald Club allows you to go right to the cars in the Emerald section and grab one and go. That was important especially since our plan landed at 1AM and most other rental car counters were closed. Ni was great at checkout...fast and easy!!!!

Quickly greeted on arrival and selected 1 of 7 available cars. No issues there. On return, I forgot my cellphone in the car. 2 employees went above and beyond to retrieve it from the cleaning area so I could have it back before my flight. Shout out to Jeff Rogers and Lisa Wright.

Great location and fast car pick up process. They have plenty of staff there if you have no idea how the selfpick process works. Vehicle is clean. Returning is easy. The staff is so friendly. They will walk around with you and give you final receipt upon return. No hassle at all.

Great rental experience. Pickup and return very efficient. One flaw was that I requested an SUV assuming it would be all-wheel or four wheel drive since I was headed to a rugged national park. What I was given however was not either one. This limited some areas of visitation.

Jeff was exceptionally warm, nice, welcoming and pleasant to interact with. He welcomed me back with a smile and asked how I would like to receive my receipt... and wished me a great day. He made me happy to drop off the car and made me want to use National in the future.

I recently switched from Avis to National and I couldn't be happier. All the staff I've interacted with at National have been fantastic and actually helpful and friendly. Plus the cars are newer and you get your pick of the row if you're part of the club. Thanks National!

The service was excellent. They even gave me an option to upgrade my vehicle for little of nothing. An added touch was they texted me to advise that they credit my card back for the prepaid gas that I didn’t use. I really appreciate they say that they followed up with me.

Emerald aisle had good selection of cars. The attendant on the lot was super helpful. The checkout booth went super fast. The last thing anyone wants after a long flight is to be stuck at the airport any longer than they have to. This was such a smooth and quick process.

The car return at the San Antonio airport was excellent. Two gentlemen, Jeff and Melvin, were very helpful and friendly. They went above and beyond to help remove our luggage and return an item that we left in the car. The manager on duty was also quite helpful.

Flight was very late so arrived at rental at 12:45 AM but the gentleman with the cars was alert and friendly and let me pick any vehicle in aisle. I picked a bright red F150 which was very nice! Super friendly and helpful when I returned it.

Using the Emerald Isle is the easiest way to rent a car. Skip the booth and just pick a car with the keys in it and go. I only use National/ Enterprise as they are the same company and have a no nonsense rate for business travelers.

Car was great service was better. From checkout to return. The guy who checked my car in. I believe his name was Jeff.. was awesome.. got me in and out quickly so I could catch my flight.. definitely recommend national

Rental from the San Antonio Airport. Quick and seamless from my baggage pickup. They actually upgraded me from midsized to full at no additional cost based on the available vehicles. Drop off was easy, even before 4am.

Great customer service, especially when the vehicle I rented broke down due to power failure, they got me back in a vehicle quickly and even gave me a big credit back for the inconvenience. Highly recommend National!

Awesome service, proactive engagement with the National staff, they were very helpful. I was with Hertz for years and National'sl service equals or exceeds my previous experience with Hertz. Thank you...

Excellent customer skills, Very polite , helpful, understanding And the staff at sat excellent go the extra mile! I salute Charles , Kourtney, Terri, Sam For giving me superb service. ✝️‍♂️

In the last year National Car has gotten very expensive, doubling our company rate. I like National but the rates are so high that I will be forced to use other more reasonable car rental companies.

Always helpful quick and friendly service. I always seem to get Bianca helping me out when I return my rentals and she’s always a ton of help. Really great customer service from Bianca

Always get exceptional customer service at National, from Airport Counter to Return, Jovie at San Antonio International Airport who helped check in my car on May 19 was exceptional....

Hina at PHX Sky Harbor helped me out when I showed up without a reservation and car availability was very low. Hina made sure my being an Emerald Club Executive member paid off!

The process of selecting a vehicle was easy. Which eliminated me waiting in any line. Rapid access to multiple options. Reservation process was streamlined as a gold member

Great experience! I had one minor issue and Bianca and Ty at the return center worked to make sure I was 100% satisfied. The team went above and beyond to take care of me.

National lot had several cars to choose from the people helping were awesome. The gate person signing out of the lot made my day and helped with local directions.

We booked 2 cars for our family at the San Antonio airport. When we arrived Anthony did an excellent job helping us sort out some issues. Great customer service.

Picking up and returning my car was super easy. When I returned my car Bianca was super friendly and help me with directions to locate the departure gates.

Rental process was smooth, no issues at all, and car selection was great. Bianca helped me locate a phone lost in the car and was very polite and helpful.

Customer service was top notch from pick up to drop off. Kudos to Jeff at drop off for an amazing greeting and taking care that I had all my belongings.

Trey was great when I returned my car! He greeted me, asked how my rental was, and was so friendly and helpful! Thank you for having such great people!

The vehicle was clean and in good condition. The staff was friendly and Bianca gave me directions to the terminal and was very polite upon my return.

Our original car we wanted to take kinda had a funky smell. We switched to another vehicle wound up costing more but at least it didn't stink.

National is absolutely professional, every time regardless of location. Most highly recommended for a hassle free and expedited experience!

I love National Car Rental - They are always so helpful! Thank you to Angela for taking such good care of me! You're the best! Silvia H

Staff at SAT airport were very accommodating securing a large vehicle for me and my team to travel together for our business meetings.

The team is always courteous, car availability and customer service is amazing and if you have an issue they correct it immediately.

Bianca at the San Antonio International Airport location was extremely kind and helpful with dealing with an issue with the vehicle.

The staff was very helpful. I was in and out on both pick-up and drop-off. I would definitely be returning for my next car rental.

Was greeted by T in San Antonio Airport location and he exceeded all expectations. Professional and top notch customer service.

After a long trip, being greeted by a super friendly and helpful face was excellent. Bianca was very helpful and great energy.

Excellent service, easy and quick to pick up and drop off vehicles. I would recommend this car rental to friends and family.

Seamless pick up and drop off. Vehicle was clean and had low miles. Will use San Antonio International Airport more often.

Amazing service and friendly staff! Super helpful. Got me in a good vehicle and on the road in a timely fashion!

I had a very easy and smooth experience with my car rental recently. Bianca was lovely when I returned the car.

The staff was prompt, friendly, and very helpful. I rented from the Emerald Isle, and got an excellent vehicle.

Receiving and returning the vehicle was quick and National attendants were helpful, friendly, and professional.

Wonderful experience - even on a holiday. Summer and Tianna at SAT were great! Polite and both very helpful.

Extremely helpful people. Make sure I had the correct Carr and make sure that I was checked out quickly.