Made the 40 minute commute into The Hague because this tailor was open on a Sunday. I had a trousers that needed to be shortened. Paid for the work in advance Returned a few days later, collected the trousers, and went home. Tried on the trousers and they were untouched: still 10cm long. Back into The Hague, another 40 minute journey. The tailor claimed that he'd done the work and spent some time looking through his box of cut-offs, trying to find the one that matched my trousers. Which he couldn't, as they were untouched. It wasn't like they were slightly off: they were 10cm long! Instead of admitting his mistake and moving on, he begrudgingly marked the trousers again with a very bad attitude, like it was my fault somehow. He marked them too short and I asked him to change them so they were 2cm longer. I had a bad feeling about this and sure enough when I returned to collect the trousers and tried them on and they were 2cm short but what could I do at this stage? I left and threw the trousers in the garbage. Really shocking that he couldn't just admit his very obvious oversight and correct it, especially as I wasn't demanding anything except what I'd paid for. It cost me six trips x 40 minutes each, €12 for the work, the price of the trousers that were now unwearable, and a lot of stress and aggravation. Awful service, the worst I've received in The Netherlands.

My partner brought her winter coat while I had my expensive suit steamed. Her coat had shrunk on the inside so that the fit was really off, my suit had damages in the form of weird bubbles on the outside. My tailor adviced me that it could not be repaired and that the suit was probably steamed at a too high temperature. I'm very disappointed, the people were genuinely nice but it left me a bit bitter that these clothes were ruined.

Pak heen gebracht en laten stomen om deze vervolgens op te halen met een missend kledingstuk. Bij het halen van verhaal in andere woorden voor leugenaar uitgemaakt worden en vervolgens met een "fijn weekend" de deur worden uitgestuurd. Loop even door naar de volgende stomerij aub.

Zeer klantvriendelijk en kundig! Ik heb hier al veel broeken laten innemen omdat ik veel was afgevallen tot grote tevredenheid. Ook goede ervaring met het stomen van kleding en het vermaken van kostuums, kortom: een aanrader in hartje Den Haag

Really fast and efficient service! Friendly customer service as well. I bought a used coat on Vinted and had it delivered to the shop. Because they were so nice I gave them the business as well and had it dry cleaned too! Would recommend!

Very lovely place, i do pick my parcels there (never had any problems with them ) and tailor my clothes :) Two good things in one. Owner is always friendly and always has a smile on the face. Profesional job on tailoring aswell :)

Wat een vaklui! Ik had stikselresten van een label op een pak met zeer fijne stof. Geweldig om te zien hoe ze dat onzichtbaar verwijderden nota bene met een eenvoudig scheermesje. Hulde.

Ik kom hier altijd om mijn kleding reparaties uit te laten voeren of wanneer mijn kleding moet worden aangepast. Zeer vriendelijk personeel en erg professioneel. Prijzen zijn redelijk.

Het is sowieso al leuk als je vriendelijk geholpen wordt, maar zeker als de vakkennis zo hoog is. Vermaak werk “onzichtbaar “ uitgevoerd en voor dezelfde dag ook nog! Aanrader!

Went in to have buttons on my coat reinforced and an inside pocket made. Paid 30€ in advance, went to pick up my coat 4 days later; 3 buttons maybe reinforced and no pocket.

Very helpful with great customer service! My husband and have had multiple types of clothing adjusted and cleaned there with great results every time. Thank you!

Very professional, friendly, and polite. I have taken two leather jackets and 6 pants to Basir’s store for adjustments and the results were great.

Great service, had my pants tailored to perfection for an available price and within a couple of days!

Goede en professionele service. Snel klaar en ik ben zeer tevreden met het eindresultaat.

Smoking op maat laten maken, heel kundig gedaan. Vriendelijk personeel!

Altijd vriendelijk, snelle service, en netjes gemaakt of gerepareerd.

The attendant was very helpful to find what I need (sewing supplies)

Kleren maken - pakket ophalen ......en zo lief mensen

great work and very friendly tailors! recommended

The owner is a typical type of the rudeness.

Very friendly staff and great service

Zeer vakkundige mensen topwinkel

the staff is very unfriendly

Great experience!