New York Marriott at the Brooklyn Bridge is a Hotel located at 333 Adams St, Brooklyn, NY 11201. It has received 3941 reviews with an average rating of 4.3 stars.
The address of New York Marriott at the Brooklyn Bridge: 333 Adams St, Brooklyn, NY 11201
New York Marriott at the Brooklyn Bridge has 4.3 stars from 3941 reviews
Hotel
"I have been scrolling through the reviews and am in awe that no one has mentioned the fact that there are zero dressers in any of the rooms in the entire hotel (I spoke with staff to verify)"
"This property is in dismal shape"
"The location of this hotel is really convenient if you’ve got a lot to do in Brooklyn"
"Do not recommend"
"We visited the hotel in Christmas vacation"
I have been scrolling through the reviews and am in awe that no one has mentioned the fact that there are zero dressers in any of the rooms in the entire hotel (I spoke with staff to verify). I have stayed in hotels all over the world, including those in developing countries, and never stayed in one where there was no where to put your clothes other than a tiny closet with a few hangers. There is definitely plenty of space to have, what I believe to be, such a common staple in a hotel room. Also, we were told by staff that no buildings in NYC have air conditioning after December 15. I'm sure that's the case, but we also found that interesting, especially if you like to sleep in cooler temps. With the window open throughout the night, it only got down to about 76 degrees F. Not a huge deal, but just good to know. The hotel staff is very friendly and accommodating. If you have elite status, the lounge serves a good variety of breakfast items until 10am. If you do have work to do, unlike other Marriotts, the lounge completely closes at 10am--also just good to know. Overall, the hotel is decent. The missing dressers have left us scratching our heads, however, and will certainly be something we ask about before booking any reservations next time.
Rooms: 2
Service: 5
Location: 4
This property is in dismal shape. Our room had multiple maintenance issues. We called about them and were completely ignored. The safe didn’t work, the curtains would not open or close due to being jammed on their track, and the elevator creaked loudly all night long (needed maintenance). The room was filthy upon checkin with dust and dirty mirrors. I have status and none of the normal perks were offered, so there is no benefit staying here as a loyal member. We had some items delivered just prior to our arrival. The front desk refused to take them since we had not checked in yet (same day just a couple hours before check in) so they were left on a table in the lobby. Some items were stolen. The front desk literally laughed about it. This should not be a 4-star hotel as it is run down, not well run, and the restaurant/bar has very limited hours. Horrible property. Horrible service.
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 1
Location: 3
Rooms
Horribly maintained, loud, small, dirty.
Walkability
Not an area you can walk to anything of note. Need to use ride share or walk to subway.
Noteworthy details
Run down property with horrible maintenance and service.
The location of this hotel is really convenient if you’ve got a lot to do in Brooklyn. The rooms are large in size and comfortable. The hotel gym is also pretty big and has peloton bikes, treads, and dumbbells up to 50 lbs. There is also a pool and hot tub in this area. The rooms and common space at this location are pretty dated but it didn’t really bother me. The garage is self park and definitely exorbitantly priced. It’s roughly $60 daily to leave your car parked and does not include in and outs. You’re charged an hourly rate if you take your car out shy of 24 hrs. There is no valet available. There is security but the building is not very secure. Pretty much anybody can walk in or take the elevator up from the garage. Key cards are not required for elevator access. Expect the bare minimum when it comes to service. The only interaction you’ll have with people working there will likely be at check in. This location definitely relies heavily on the prestige of the Marriott brand but I didn’t feel that there was anything super special about it for the cost.
Trip type
Business
Rooms: 4
Service: 3
Location: 5
Do not recommend. Dated, dingy rooms. TV barely worked, took forever just to pause or change the episode on Netflix. Peeling paint in bathrooms from lack of ventilation. Drain in tub did not drain properly and filled considerably during a shower. Sticky bedside outlets. For the price I paid ($1,400 total for three nights during the second week of December) I at least expected the basic upgrades. Also make sure you are not on the side facing the playground. I was in room 1612 and there was non stop kid noise and screaming coming from an adjacent rooftop playground. I also don't know why they placed a basketball hoop game in the lobby. Trying to check in with kid and basketball noise while trying to avoid being hit with a basketball is ridiculous. They have small revolving doors. The regular doors were locked when I arrived. I had two large bags that made just entering the building extremely difficult. Will be staying elsewhere from now on when I'm in the city.
Trip type
Business
Travel group
Solo
Rooms: 2
Service: 4
Location: 4
We visited the hotel in Christmas vacation. We arrived 1:45 pm. We were met by a tough guy who didn’t even bother to smile and said to me: no rooms are available and you have to wait hopefully till 4pm despite the booking and full payments. He gave us a standard room that was ok but the mattress has great volcano crater where I slept and felt like sleeping in a V position bending my back to accommodate the depression in the mattress. The closet was so funny. An open one and too small to accommodate winter clothes for 3 adults. The sink was clogged but the bathroom was great. The view was bad facing a government building with employees viewing your stay. They serve packed meals that may not seem too fresh to me and all meals got eggs in them. Overall experience was good but nothing more. Average hotel but doesn’t deserve more than score of seven and a half
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 3
Location: 4
Great location, the rooms were clean and large for NYC. The front desk was dismissive we tried checking in around 11am to change and clean up before spending the day in the city, our red eye flight got in about 9am and the front desk was mad that we even asked. We got into the room about 2pm. Thankfully they were able to take our luggage.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 3
Location: 5
Rooms
Large for NYC. Each room could be its own studio apartment with the right appliances
Nearby activities
Brooklyn Flea Market, tons of restaurants, and shops
Safety
Very safe area.
Walkability
Close to the subway, and 10 min to most activities in Dumbo/Brooklyn
Hotel highlights
Quiet
This was our first time staying in Brooklyn and we loved it. Less tourists, more locals. The hotel was great. Michael the doorman was awesome! Thanks for the great food suggestions and classic Brooklyn stories. Room was perfect for just the two of us. The location was super convenient to get to all the places we wanted to go. Will definitely be staying there on our next trip to NY.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Walkability
We walked the city, took public transportation, and called for an Uber. Everything was close and convenient. Definitely a walkable location.
Hotel highlights
Great view, Quiet
Q: Do all employees get to take home food in to-go containers (with silverware) into their bags with breakfast ? Be discreet it about maybe ... -------------------------------------------------------- Location was prime for me: - 3 min walk to subway - 15 min walk to the bridge / Cobble Hill Super friendly staff ... I used points to book this place since there's no way I'm paying $600 per night for this 3 star hotel. There's a school / playground next door to the hotel so don't plan on sleeping late on the weekdays
Trip type
Vacation
Travel group
Solo
Rooms: 4
Service: 3
Location: 5
Enjoyed my stay at Marriott in Brooklyn to watch a Nets game. The hotel is serious from Brooklyn Bridge and choose to many restaurants. It reminds me of a business hotel and is quiet over weekend and the M Lounge is closed on weekends. It's great to walk to most major attractions and hotel is just a few feet from 2 or 3 subway stops. The staff do a great job and are very friendly. A great overnight stay.
Travel group
Family
Rooms: 4
Service: 5
Location: 5
Walkability
Walk to Brooklyn Bridge, Dumbo neighborhood or many restaurants.
Hotel highlights
Great view, Great value
Marie at the front desk was amazing. She was incredibly helpful, friendly, and polite throughout the entire stay. The rooms were a nice size and very clean. The hotel is in a nice location with plenty of things to do in the area.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Great value