I am a very patient person and I understand that a lot of decisions are left up in other peoples hands, but the LACK of care and UNPROFESSIONALISM at this ED feels CRIMINAL. There is a patient has been in the ED from Friday 1pm until Sunday afternoon. That is THREE day teams and TWO night teams that have passed. The patient has not been moved from the ED or assigned a bed in the main hospital. I have been on hold trying to contact someone from PPOC, NYP patient movement team for half an hour and not one person has picked up the phone. This patient is approaching 90years old, elderly. Keeping an ELDERLY patient in the ED for 30+ hours is UNSAFE for patient safety. I spoke with the hospital administrator who basically DISMISSED my concern and told me she would pass it on to the same unit that I have been trying to contact and is CLOSED until Monday morning. IF the problem is you have no beds, TRANSFER patients who are waiting on beds to hospital that does have beds. NEW YORK PRESBYTERIAN SHOULD BE ASHAMED OF ITSELF AND THE WAY IT TREATS PATIENTS!

Don’t ever go here if you’re in medical need or seriously injured, they will let you die. I had kidney stones a few months back not knowing what it was, scared that it might be something life threatening.I decided to go to Presbyterian hospital 168th street and that would be one of the worst decision I’ve ever made in my life. I was screaming at the top of my lungs for two hours and they looked at me with disgust, my mother told the front desk with about 20 people still sitting, I know my son there’s something seriously wrong with him.one of the employee told my mom(with a attitude) didn’t we tell you all doctors are busy, you’re going to have to wait.as I was waiting they had about 8 doctors treating one patient. Not one of them came up to me to see how I was doing.After three hours I decided that we weren’t going to get help and made a wise decision to go to Presbyterian in 67th street. they were so kind to me. I will never go back to Presbyterian 168th street and if you value your life you shouldn’t either.

51 years ago I was a young teenager and wanted to be an artist. But my life changed dramatically when suddenly I became very sick. I lived with my parents in Washington Heights and they admitted me to this hospital where I was diagnosed with Type 1 Diabetes. I stayed here for 10 days as the nurses helped me adjust and understand my new life as a diabetic. They were very kind and caring and taught me how to take my shots and test my blood sugars. I painted a greeting card for them and wrote a poem inside it. They put it under the glass at the reception desk. I wonder where it is now. I'm sure the nurses are just as caring now as they were then. I just want to let you all know I'm still around and to tell you thank you for giving me hope and life :)

The truth is that when an institution is made up of people who are really committed to the service and well-being of people, it shows! I filed a complaint with this platform which in less than 24 hours was taken into account and I am quite happy that it was so because it shows that they are people who are at the service of people and willing to improve and maintain the quality in their institution, very good work and I hope that it always stays that way, that they are one of the most prestigious places and with such good human quality, congratulations for your management definitely this hospital has the best manager and people in charge!!!!

This is one of the worst hospitals you could ever get care from. The nurse the doctors everything’s a rush they really don’t help people. Any type of emergency you have to get better off gone to a different hospital. Just getting medicine for something that they prescribe to you it’s almost impossible. The nurses in emergency room are completely useless and you might as well throw some of the doctors and they might get lucky one day if you do go now you get a decent one but overall this place is bad. Warning ⚠️ warning ⚠️ warning ⚠️

Sent me home given that I am suffering in excruciating pain. Told me I have UTI and gave me antibiotics but to no avail. Still in pain. I have Muscular Dystrophy but they never checked the cause of pain. I was denied the due care I deserve. It would have felt cared for if they checked the possible cause of the unbearable pain. My husband has been out of office for a week now. Such a stressful and unfair treatment... I can’t even stand on my own and pee... I am literally dependent on other people.

Terrible!!!!! I've been in the urgent care unit since 3pm and its now 11:38pm. I've had a number of other patients that have been helped before me and were discharged. I asked one rn and i was told they had a bunch of patients ahead of me, that was around 10:30 pm. I just asked again about the wait and the same rn looked for my paperwork and they couldn't even find my papers. Extremely annoyed and the worst hospital I've been to in NYC. This is not a number 1 hospital

Thanks to this hospital I have no trust in any one or anything specially in doctors and nurses. The nurses are rude, they are bully’s they mistreat you, they give you no assistances and they leave you to die. So people don’t get amuse because of the beauty of the building because when it comes to the attention from the personnel you get disappointed, frustrated, and even depressed.

Horrible treatment on 9/16 I came to this hospital waited 3 hours and more to be seen. On 9/17 I was seen in the ER the nurse was horrible. I was left with an empty IV drip for a while. She dismissed me when I was seeking some assistance. That nurse knew I was pregnant. She didn’t even bother to check in once in a while. I seen people wait 2 hours for discharge papers.

Bueno les voy a decir algo. tiempo atras era un muy buen hospital ahora lo queban puesto es un grupo de aprendices fui con mi hija por algo que entro en su oido y hasta sangre le sacaron y no pudiero. Sacarle lo que esta en su oido. Fui a otro lugar y pun de una para afuera. Muchos aprendices experimentando con las personas.

If I could give less than a star I would’ve done so. I’ve waited to be checked for more than 6 hours and what my actual doctor was doing is having her “dinner” in her “office” while I waited in pain for the emergency room. Definitely not to recommend. Stay away. They don’t treat patients as human lifes matter.

One of the worst hospital experiences I’ve ever had. Uncaring and rude nurses and doctors. Misdiagnosis. Overbilling. They treat patients like they are part of an assembly line. The existence of this awful awful awful hospital is the strongest argument for universal healthcare.

Best hospital in the area. Dr Janice Lau is excellent, dedicated, and thorough. After a horrible experience at Jamaica hospital without even being discharged a friend picked me up and took me to NY presbyterian. Dr Lau helped me and followed up daily until she knew I was okay.

La seguridad del frente no trata a las personas por igual deja entrar a quien ella quiera y a otros solo le pregunta y quien ella le parezca le exige las pruebas... y ID para entrar las reglas son para todos. Pero aquí hay preferencias

Worst hospital I’ve ever been to. They left an open head wound bleeding for 2 hours. Then when I returned to get my stitches out they left 3 stitches in. All nurses were rude and didn’t help me feel better after a traumatic bike wreck

Family member in critical situation, handled like a champion! Excellent service and best doctors in the world! Staff very cordial and fantastic experience overall. Highly recommend for emergency care across many categories, good job!

I think used to be a participant members at New York Presbyterian hospital.l am also one participant.this differ from another.l learn that levels are all difference.l get better.l am forever nice and together

At least one of the nurses threatens, bullies, and intimidates people online; and personally contacts them doing the same! Quite sad that a place such as this has such horrible people working for it!

My sister came to the emergency room at 4:30 am. 3:00 later she was prescribed a cascan. she had to wait 12 hours for the examen, unbelievable. it's very good hospital but not for emergency.

The worst, I couldn't get any sleep the entire night because of a disruptive patient, this went on for 3 days, the night shift was horrible, the room was sweltering hot all night.

Sucked, thought was very good hospital. They didnt help my daughter with issues, left us long time in unclean room, no follow up, lazy, & full of attitudes, & not very concerning.

I find it appalling that you employ an individual who claims to be a healthcare worker yet gets online claiming "let em die" because some chose to shop without a mask.

DO NOT come here for an asthma attack!!! They will literally let you sit there and wait while you cant breathe. By the time they check you your almost passing out.

Terrible ER patients waiting hours on soiled linen after asking for bed pans. Workers continue to lie about wait time IV unchanged for hours just terrible

Never saw such a terrible ER . waiting hours and hours , terrible service. Needs emergency better management. (although the hospital itself is fantastic)

If you want to be in debt for the rest of your life over a surgery even with insurance come here. The charges and fees are just too much.

If you come in for an emergency, and they choose to admit you, you will be waiting at least 24 to 48 hours. Everything is amazing!

Their Neurological department knows what they're doing, might not have all the answers or solutions. For me, NYP is the best.

RODNEY KING and more then crucified I can't believe this happened to me. Where is the people when this is going on.

This is the best hospital in New York City and they always get the job done ASAP …

I couldn’t quickly get information about the whereabouts of my family member. They need to fix this

This hospital has decimated the classic NY Mets uniform. Imagine what they will do to your health.

This is one of the most rated hospitals In NYC. The medical team is good as well as the workers.

Horrible service. And it’s almost impossible to visit bc of their ridiculous covid rules.

Providers are great, admin is horrendous. Typical not for profit health system.

I can't rate the ER but for a scheduled surgery, it's the best in the NYC area.

They need more space and chairs really uncomfortable wait but great doctors

The worse ER .. i have been here for 6 hours with no care dont come here

Been waiting three hours to be discharged been here a week things to do

The worst hospital in the world if I could give 0 stars I would

Here the great artist "Andy Warhol" died on February 22, 1987

Buenas atenciones y siempre pendiente del paciente

I have had nothing but great experiences

They will literally leave you to die.

Los mejores especialista estan ahi

Running medical fraud , stay away

Haha, any warhol died here …

Good place for great healthcare.

Best service wonderful Drs

ممتاز جدن جدن

Excelente