Kind fast and friendly service from the beginning to the end. No wait time to get in and they addressed every concern immediately. Thank you so much! It was the full description and detail of my car in the video that superceded my expectation and made that a best in class experience for me! Thank you again Nissan!!

Always professional and never pushy. Communications were great, keeping me informed on progress and required maintenance to safely get back on the road. I have used Nissan of Orange Park for several years and will continue to do so and recommend them to others. Fair prices and have integrity.

Ryan and Drew were very very helpful for me and my mother. We got our new cars just a couple of days apart and Ryan and Drew did everything they could to make sure we were happy and satisfied customers. 10/10 customer service. Everyone else in the building was very welcoming and kind as well.

Nissan of Orange Park service department always mets my level of excellence for the car of my vehicle. I've been with them for years and have yet to be disappointed. Robert and his team are outstanding and I look forward to continuing using this service department for the life of my vehicle.

From the test drive to the purchase we felt appreciated and respected. Our needs were discussed and met to the best of their ability. We were never pressured and it was a very pleasant experience. The best part is we love our 2023 Pathfinder. Thank you Nissan of Orange Park!

Greeted by very friendly and professional young lady. Joshua Champion was fantastic. Explained everything, the process- about the video and took down all my concerns in a factual way. Car runs magnificently again. The mechanic(s) top notch. Will be back.

Absolutely a true car dealer, as one would hope to find! Frank, Steve, Parker, and Tim all went above and beyond to not only get us a great deal on a vehicle we enjoy, but continued to ensure everything was up to our expectations well after

Very poor communication on all counts, when you can actually reach someone. I was not advised there would be a charge to look at my vehicle until AFTER they did. And then told the charge would be as much as my deductible. I was stuck paying

I was a walk-in and was immediately directed to Daniel. He listened to my needs and searched for vehicles according to my specifications and price range. His enthusiasm and positivity made my car buying experience one of ease and comfort. I

I would avoid the service department washing your car. They will disappear with your vehicle hours after the service is finished. A simple oil change could take 4 hours when it's not that busy in the Shop which is crazy. I have to walk the

There's not much to say other than. I get the most inviting experience from I believe her name is Julea and Samantha it the inviting, important, listen intuitive to every detail, very knowledgeable, helpful to resolving your issues you may

So I saw a vehicle I liked online. I sent an Inquiry like "still available". I heard back Immediately from telephone/online support person Madison. I asked for a few details about the vehicle and was told the car is still available (Monday

I brought my Sentra in because it was having issues with RPM and acceleration. Whitney Flanders was amazing in helping me from start to finish, and she made sure all of my questions and concerns were addressed and taken care of. I received

My service advisor Whitney was amazing. She surpassed my expectations. She thoroughly communicated with me about the services I needed and recommended the services I need at my current mileage. I went in for an oil change not knowing other

Brought my Maxima in for an oil change last week on Wed. It was time for some other maintenances as well. So I agreed to get some of that completed also. While the technician was working on my car he spotted a leak. Turns out I needed the

Immediately when I walked in, I was greeted and also Josue was the best! Immediately he took amazing care of us and gave us the best customer service he offered us coffee and snacks since it was early which is really appreciated and also

there was no shuttle service to go out of the facility while you worked on my car. an employee herd of my plight and offered to drive me down the street to orange park mall, i was going to uber back but my phone died, and could not reach

This is my third and final time attempting to get a simple oil change at this Nissan dealership. I own a Nissan Murano, had an appointment scheduled for 7:15 am showed up at 7:08 am just to see at least 6 cars ahead of me when they just

They made what could have been a very frustrating experience great!! My car died on me and I had a two truck jump it for me. He said I could not turn it off and had to go straight to a dealership they were able to get me in right away!

Worst customer service ever everytime I come in. I Made an appointment a week ago. To get new tires, oil change, and a yearly inspection. I got there at my appointment time at 1pm. walked in, told the receptionist Julea who was sitting

Julea in the service department went above and beyond to go out of her way to help with encouraging the extended warranty company to cover the cost of the repairs. And had it done all in 1 day. She kept me updated through the whole day

Most reputable dealerships would want to help their customers who bought a car and bought their extend warranty. But this dealership will get you to spend the extra money to make you think you’ll have a chance at getting help. My cars

Never coming back here again. I came in for a simple diagnostic and oil change for my parents car, as I always do. But as I was trying to relax within the lounge, two dealers looking like Las Vegas hustlers approached me at the lounge

Initially, I was given the runaround. I had to call repeatedly to get an update regarding the completion of the service of my car. But once Robert Lampke got involved, EVERYTHING was smooth sailing. I’ve worked in customer service for

My husband and I had a great experience at Nissan of OP. I initially went in about a week ago to see about trading my vehicle, and was assisted by David Bright. We went back today to finalize the trade and make a purchase, and still

Just completed the purchase of a new to me Rogue. Everyone we dealt with was fantastic. Brooke was our sales person and helped make to process very easy and low pressure. I will definitely come back here when I'm in the market again.

Words can't describe how well I was treated. The whole crew went above and beyond my expectations. Brooke was my sales person which paid very close attention to what I wanted and exactly what I was looking for. The sales manager was

Josue Mena was my salesman there at Orange Park. I had the Best experience with the purchase of my new truck. Josue did everything possible to accommodate my needs and he was very thoughtful and just a wonderful young man. I would

Samantha was great! She had her technician give a full report of my car and sent me a video link, which I found to be great way to connect and informative. The rest of the service advisors were friendly and helpful as well.

I really appreciate Josh ensuring I had a loaner car. As we have a child with whom remaining onsite while work is performed is not an option. Additionally, working with Robert this time was a joy. He checked us in, in a

Great experience. David Bright is knowledgeable and professional. And also the reason I went back. New ownership of this dealership is night and day from previous owners. Definitely return and highly recommend.

Whitney is very responsive to customers. Quickly responds to my texts. She always greets me with a smile. She knows what vehicle I am calling about when I make appts. She is my goto service advisor at Nissan.

Wonderful customer service! An also Staff Definitely worth going.. Ricky did amazing job definitely won’t waste your time like most he put me in my dream vehicle and I could never be happier. Thanks again❤️

I just purchased my new car, the sale was great. Jake and Desmond were awesome sales men. They made my new year wonderful with my new car!! If you are looking for a new car, check out Nissan of Orange Park!

Between the service and corporate we have had the best customer experience. Julea and trelani green from Nissan has helped us out immensely. Thanks to them, hopefully we’ll stay with Nissan products.

It is always a pleasure visiting Orange Park Nissan. The people are very friendly and always willing to help. I drive 40 miles just to get my car serviced because I just love Orange Park Nissan

Desmend is the BEST! So nice and so helpful! We bought 2 cars with him as our expert. Highly suggest asking for him when looking for your next ride. Thanks Desmend!

I edited this review as the person who responded has never followed back up with me regarding anything. But your car somewhere else! Horrible customer service!!!!

Desmond was super helpful and knowledgeable with all my questions as a I was making my first car purchase. He helped make the process easy and enjoyable.

My wife had to wait for more than 3 hours for the recall job to get done. A logo on the steering wheel that needed replacement. Not acceptable.