Walked in at 5:35 to order some birthday Bundtlets and asked if it could be wrapped and was told no because it’s too close to closing.Then I asked what if I order a dozen Bundtinis, can I get the toppers, and was told no because it’s too close to closing. So then I asked what if you sell me the wrapping separately and I wrap it myself and was also told no that’s not an option. I went ahead and got the bundlets without any wrapping and no toppers. But I can get over that what I can’t get over is the fact that there were plastic cake stands on a bottom shelf already knocked over by somebody else, and when I sent my kid down to pay, he walked over to them and almost touched one of them and she gasped. Oh my God, as if he is the one that knocked them over previously so she ran over to attempt to set them back up. She is ridiculous and I would be embarrassed to have her as my employee. Maybe if she watched the previous person as she watched him they wouldn’t have been knocked over in the first place.

First of I just want to say I love coming to this place to order, I’m only giving it a for because today I came in a hurry and Wasn’t sure if I had to call ahead for my pick up order until I arrived I waited I tried calling a few times until i was people coming out the store and thought I could get off and get my order and didn’t notice the sign they had outside and when I entered I a girl from the back came out upset for me to get out as I tried to explain she quickly kept cutting me off saying I can’t be inside and ask I tried to explain myself she kept telling me to get out until another young lady came out and apologized and said she’ll help me but if I can step outside. I understand what we are going through but no need to be rude even as I tried to say I was sorry I didn’t not notice your sign. Over all cakes are delicious!

I always order cakes from here, they are always so so delicious and never have a problem. Unfortunately yesterday was not the case. I ordered a cake for my moms birthday for pick up the girls where super friendly like always. I didn’t not check when leaving the store until I got home that the cake looked very messy and all deformed, I was just like oh well I’m not going to make a big deal about it but then when it came to cut the cake it was so difficult to cut it & a mess. The cake would crumble down. All our guests had like a whole bunch of little small crum pieces, It sucked and was embarrassing! Honestly looked like we cut a slice of cake and cut that slice into 7 pieces. It felt like a wanna be replica of a nothing bundt cake.

I recently ordered a cake for a Christmas party but when I picked it up, the cake was DRY and the frosting looked undesirable. The flag that was supposed to have my custom message said "Girl's night out" ??? I did have a small issue early in the year, but Alex got everything taken care of. I assume she no longer works here because someone else named Yolanda was there, I guess the new manager. The whole time she looked like she was just dismissing the problem. I had also caught her rolling her eyes at one point which I felt very offended. My issue was resolved, but I will never be coming here again if that's how this location will be handling their customer service. I'll be going to the Nothing Bundt Cakes on Preston from now on.

I usually love going to this location specifically for the customer service I had received previously. There was a girl that was the absolute sweetest, Alyssa or Alex, something like that. Anyways, she always made sure my order was completed on time and had a smile on her face each time I came in. However, recently I went and someone new, Fernando (Fred maybe?) wasn’t as friendly. He was polite sure but it wasn’t the same bubbly, happy feeling I got with the other girl. As far as the cakes, they’re okay. Other locations in DFT are more consistent with moist cakes and more consistent with the amount of frosting they put on their cakes.

We recently had a large company function that required several dozen Bundtini’s (48 dozen to be exact), and Lauren Danhauser with Nothing Bundt Cakes (Dallas – White Rock, TX) did such an amazing job from the quote process, order selection and payment, and delivery. She went above and beyond in customer service and really made the entire process for us go smoothly and we couldn’t have been happier. We even had a last minute night before request and it didn’t phase her at all, her response was “Not a problem, we’ve got it!” She is the definition of great customer service! We look forward to working with her again in the future.

Great cakes, just don't order online. I ordered a decorated birthday cake for a surprise birthday party on a Monday with a Friday 10am pick up. I arrived at 10:05am on Friday only to find out the order was never completed and had to wait for the cake to be made and decorated. I was then told the online orders often don't go through and I "should've probably called to confirm" (even though I received a confirmation email). The online ordering system could stand to be revamped. Additionally, they may want to consider adding a payment option for gift cards on the website; if you have any, you can't use them for online orders.

OMG, these bundt cakes are delicious. Never knew this bakery was around here. My first visit ever and let me tell you they are worth every penny. I've only tried one flavor " my favorite" CHOCOLATE. Well this happen to be chocolate chip and it was so fresh and oh so tasty. I should have gotten up early this morning and picked up a few more, but looks like I'll have to wait until Monday morning. SO for the one's of you who have not ventured their way I urge you to give them a try, believe me you'll love every bite. "THANK YOU- NOTHING BUNDT CAKE". simply delicious ~

GET YOUR SUGAR FIX ON! CONSISTENCY IN DESIGN! This place is a monster of the cake shops! Small, medium, or large, they are the equivalent of a Starbucks chain, meaning you'll more than likely always find something you like out of there. These cakes come with a cost, however. They are pricey, and in the location where this is in, there are several mom and pop pastry shops that beat them hands down. It's located in the Casa Linda plaza. Nice staff, and fast in and out service. Worth giving them a visit.

Won’t be coming back. Paid $70 for 3 dozen bundtinis and asked that they Saran Wrap the (small) boxes so they stay fresh overnight and travel safely to my event tomorrow. They said they wouldn’t do it unless it was for a cake and offered me a bag as though I wouldn’t have gotten one anyways. Every bakery I’ve ever been to would happily wrap the box for me. They were nice about it, though, but it’s still lame. Also, my pickup was scheduled for 4:30 but didn’t get my order until 4:55.

I called this morning to verify our Gift of 30+ mini bundts were ready, it took them a minute to find the order but found it in their system and told me when I go pick up all I had to do was go in and provide the company name. I asked several time to make sure by the way. Not only did I waste my personal time, I also wasted personal money for an Uber. They were CLUELESS. I never purchase from Bundt cakes, this is the first and last time , NEVER again.

My sister and I visited this location today after a lovely visit to the Dallas Botanical Garden and Arboretum and a young man named Jordan (I think was his name) waited on us. He was just about the kindest person we met while visiting TX the last 4 days…want to make sure his manager sees this and gives him the kudos he deserves!!…also the recommended chocolate-chip cake was delicious!

I recently picked up a cake on Saturday 6/3/23 and ordered it a WEEK in advance. It was supposed to be a gender reveal cake with a BLUE rattle. When we cut the cake a pink rattle was in it. The mother was devastated and the surprise was as ruined. They refunded ONLY $10 for the decorations. Despite all the time they had to get it right and still got it wrong.

THIS PLACE HAS GONE ABOVE AND BEYOND! Once my kids were sleeping in my car and they brought my order out to me even though they don’t do curbside anymore. And the AMAZINGNESS is that they met us after closing time when we forgot to pick up our order!! We are so blown away by their customer service and we are loyal to them for it!! THANK YOU!!

Before closing, I went by to purchase the 2 bags of the delicious popcorn I had reserved earlier in the week. There were no bags left by the time I arrived. I called twice before making the 20 minute drive but no one answered the phone. 3 workers and no one answers the phone. What happened to quality service? That was my last visit.

The cakes sold here are really good but the customer service not so much. I stopped by a few days ago and the cashier seemed like she did not want to be there. When I got to the counter she said how can I help you with with the most unwelcoming voice/face, not even a greeting. If the staff could be a bit friendlier that would nice.

They were legit out of 5 bundtlet flavors. Any other Nothing Bundt Cakes is prepared for the weekend and are always in stock of all flavors. One lady while I was waiting outside was calling for her curbside order and no one answered the phone. Get more staff and try to be more prepared for a regular non-holiday weekend.

I came in at 5:56 to get some cupcakes and the doors were locked? I had called just before arriving and they told me I could get there anytime before 6. Clearly I couldn’t. So I went over to the nothing bundt cakes down the street and they were more than happy to help me. Will not be coming to this location again.

Pretty disappointed. I go to anything Bundt cakes in Frisco all the time. Not to sure if I’m just used to their customer service but this locations customer service sucked. Of course the cakes are great but avoid this location unless you want attitude, aggression, and no greeting.

The staff at this location I love ❤️. I didn't know exactly what I wanted. I had a 70th birthday dinner for my husband. They helped me. Patient young people. I bought 32 individually cakes. The best. Moist very good. Our Guest loved the dessert. That key lime was wonderful.

This Nothing Bundt Cakes location in Casa Linda has the same delicious moist cakes as other locations. The consistency in flavor and quality is a plus when you visit a franchise. The individual Bundt Cakes are much better than cupcakes. My lemon cake was fresh and yummy.

All the girls working there are just on their phones and gossiping with one another. I waited 15 minutes at the counter until an annoyed looking girl with an attitude came to help. Cakes are still great but the service has gone downhill. More

I practically live at this store, seriously, I go at least once a week, sometimes more. GREAT Cakes, GREAT Girls, Store is always immaculate. I am addicted to the frosting, it is the best ever. And did you know that you can actually ask for

Every special occasion specialty birthdays we love to get a cake there. Our favorite is white chocolate raspberry. It was my dad's 93rd birthday and we couldn't think of anything more special than one of their cakes. He loves sweets that's

So I walk in thinking they are open because come on who closes and doesn’t lock the front door right? Well they do. I enter so excited that they are open for them to just literally stare at me. So I wasn’t able to get my moms birthday cake

I visited the store for the first time on last Saturday afternoon and there were 2 customers ahead of me. There were 2 cashiers helping each customer. One customer decided she needed more time to decide and she stepped aside. I wait to be

So I didn’t realize until last minute that they closed early. I called and spoke to Lauren and explained I was gonna be there right at closing time and offered to pay over the phone so she wasn’t held any longer. She said “nooo I can tell

Will not go here again sold me a dozen of cup cakes sealed box and put them on the floor of my car so would not move around. Got home later they were all hanging over frosting etc when my mom opened them for her birthday. Lady there said

We have never experienced bad service from nothing budt cakes until we purchased at this location. The young lady by the name of Alex was not only rude but disrespectful. Forgot or Knot picks up cake, balloons and deliver a personalized

Got a mini bundt cake from here. Asked for fork and cashier said I could go to Starbucks next door and get one. I thought she was joking but she said they don’t carry plasticware. I guess every company is making cost cutbacks.

Customers service always a plesant experience. I got 3 reg bundts. My concern this time is, It was way too much icing and the confetti cake coud have bake a little longer. The lemon and chocolate chip were delicious.

Thank you so much for your support of the Balch Springs Chamber of Commerce 9th Annual Golf Classic, I never tasted a Bundt Cake until today and it was Amazing. Alvester Gibson, Jr. Chamber President

Waited in line for almost 2 hours to pickup my bundt cake!! What happened to social distancing!!!!?? Horrible experience!! Avoid this place! Felt bad for the staff. They were overwhelmed!!

Best cake shop ever! The mini bunts are perfectly sized for two servings, for me anyway, my kids ate the whole thing in one go! Great flavor and the absolute nicest cashier ever!

OMGoodness…it’s like pulling teeth to get icing on the 8 inch, $2.50 for 3-4 pedals…I just asked to ice it to where every slice has some icing!!!

Tried our new Nothing Bundt Cakes in East Dallas and it was great. Greeted when I came in and smelled delicious. Carrot cake was very fresh!

Their Key Lime Bundlet cake is sooooo Great! What flavor!!! You have to try these new featured flavor. It is Divine! …

Bundt cakes are fine, but we placed an order 2 days in advance and they still didn’t have it ready on time.

Greeted & Served w/a Smile ASA I walked in...Absolutely Awesome Customer Service❣️❣️❣️Thanks Jasmin N.

Very very good cakes and icing! Fast and easy and yum!