Hello, I would love to give you feedback on Leah. She is absolutely fantastic at her role. I was going to cancel my whole order which I made at Castle Hill store. The sales people at Castle Hill store were not helpful or honest. I thought before cancelling my order I will visit the outlet store. Leah was so so helpful in picking the right chairs for my Dixon table. I didn’t have to cancel the whole order! On top of that the lovely gentleman there called the Castle Hill store and helped alter my order over the phone. It saved me a trip to Castle Hill. I will be visiting the outlet store first next time as the customer service is fantastic. Thank you again Leah and the lovely gentleman (sorry I did not get your name).

Really disgusting level of customer service. They’d rather start there EOD process than assist customers that are in store, then get attitude because customers are in store after closing time because they couldn’t be bothered offering help. Ask about stock levels and you’ll be quickly brushed off with “it’s all we have”. You then have to forcefully ask if the main stores have any stock available. I get it’s a clearance store but I don’t expect attitude from elderly staff who should know better.

Was looking for a tv unit and the place is huge with adequate parking. Prices can be negotiated for most things. Staff are very accommodating. Only downside is that they are not super helpful as it is a warehouse and you have to take the initiative if you want any assistance. Delivery off them was fairly straightforward, they came when they said they would come and gave 30 minutes notice on the day as well and were helpful. Highly recommended

We purchased a porter cabinet and a carved buffet 4 door and our experience was fantastic! The customer service rep gave us a really good discount on the porter cabinet since there were a few cracks and it was slightly wobbly. He also gave us a disjoint on the buffet 4 door which we weren't expecting. I was pleasantly surprised that I didn't have to negotiate the price down since he offered a fair price for the items.

Purchased entertainment unit from this place, with good discount. Staff is quite helpful, they will give you good discount if you will ask them. Kindly check items before buying, sometime products have little defect but don’t worry staff will never manipulate you about this instead they will let you know there is any defect so i will highly recommend this place because of staff honesty and good service.

Just bought four items from the Sale. Ask for Harrison! He is super helpful! I couldn’t expect any better service! He is very patient , providing lots of useful suggestions. Highly recommend! There are plenty of choices for sofa, dinning tables, buffet, console tables but it will be difficult to find matching dinner chairs. They will try to find you new items though( with original price of course ).

I visited the clearance store today and found Bob to be a fantastic asset to your business. He was friendly, knowledgeable and more than happy to assist and be flexible. I went to browse furniture for a house i have just purchased and Bob was amazing in helping me measure and choose the right pieces. 5 star service from him!! I will be back for more items soon.

Shamal was exceptionally patient and kind to myself and my mum while we spent over 2 hours picking out pieces and changing our minds so many times! He even stayed back to help us pack the pieces in our car we can not thank him enough for his assistance. Every staff member was so lovely and understanding! Thank you guys

Guy who works there negotiates a price for 2 barstools. I agree, when I got to pay tells me he can no longer do it for agreed price. Ridiculous. Did not honour his word, maybe he should have a clear understanding and double check of item in discussion before confirming the price. Drove 2 hours here and won't be returning.

I had such a good time shopping with Harry and Michael today; I highly recommend stopping in to check out their incredible range of Oz Design Furniture for a great price, they even helped me find some incredible chairs to match my table !!! Their interior design geniuses !!

We spent some time in store having a good look around. Staff are really friendly and knowledgeable. We picked up about $9k worth of furniture for $2500. Some of it was brand new, some was dinged up floor stock but still perfect for what we need. Will definitely be back.

Just had the most pleasant time shopping with Harry, and Michael. 10/10 customer service and helped me get a console table, dining chairs and table. I highly recommend stopping in just to say hi and check out their incredible range of furniture for an affordable price.

Today my family and I had the pleasure of dealing with Bob. He went above and beyond to help us sort out our furniture for our newly purchased home. We initially went there to look for a desk and left the store with 4 different pieces. Highly recommend Oz Design & Bob!

Eric provided an exceptional experience. Although I didn't purchase anything, he was knowledgeable, attentive, and genuinely cared about finding the perfect furniture for my home. His outstanding customer service made the whole process enjoyable. Highly recommended!

Went to visit today and found staff so helpful but more importantly very patient. We were served by Eric who was amazing and answered every question we had. Store manager Bob was also great showing a genuine interest with our requirements.

Harry is amazing his caring and want to assist your every need is incredible. He could sell ice to an an Eskimo....in saying this he will pinpoint your need and find the right product you are looking for....thankyou so much Harry

Staff ate very helpful here. I managed to find a particular dining chair. There is some decent furniture here. Some are probably ex display, out of season, some have minor damage, but most seem to be in good condition.

Bob the store manager is super lovely & helpful! Great service & more than fair prices … would definitely recommend shopping here & like I said dealing with Bob was great. Thank you

The outlet team are wonderful. Bob is very helpful and goes the extra mile for the customers. I am very happy with all of the items I have bought - highly recommended!

great experience shopping at oz design clearance centre. you will definitely find a bargain. the lovely staff members will make sure you get the best price as well!

We had a great experience with Mark and the team. We had a small issue and their customer service to help us out was fantastic.

Great selection of tables lounges art side tables etc. some have damage but you can still get a good bargain

Great stuff stock and location. Unfortunately had to spend 10 mins looking for a staff member to assist me

Good discount outlet from one of the best furniture retailers, beautiful pieces and great friendly staffs

Clearance sale of exclusive furniture, very low prices, friendly and helpful staff.....five stars!

Friendly staff and a special thanks to Eric who provided me with exceptional customer service

Most of goods are factory second with faulty, while priced as new

Great place to look for furniture. So much to choose from.

Eric was great, both with pricing and customer service

Good furniture especially for first time renovator.

The staff Eric is very professional. Nice service.

Great process on their clearance products

Reasonable price for acceptable quality.

Messy, over priced fir damaged stock

Pretty fast and professional service