Back in February I have opted for this practice as they are the Choice Provider of my health plan and reviews seemed to be good. I then have booked the whole family in for a check up and clean up as this type of service is gap free twice a year offered on my health plan with a Choice Provider, and this was honoured by this practice on our initial consultations in February. However today (appointment booked in February) when I had the second clean up for the year calendar, I was presented with $112 out of the pocket expense as I was told it is not covered by my health plan when they swiped my health card, and once I questioned and asked explanation in saying that was not correct, I was told by the attendant that the practice would give me a discount reducing the fee to $75 ( what I have paid to avoid arguments in front of the waiting clients) . This was a very uncomfortable, unexpected and disappointing situation, and the attendant refrased that the gap free was only at initial consultation. Anyway, after wasting part of my day off contacting my health plan to acknowledge them the situation, and to understand who is accountable for the amount I have paid out of pocket, the practice then have refunded me the money as it is confirmed the agreement with my health plan and hence why I have opted for this practice. However for my surprise the dentist I was booked with is not listed as a provider, but attend in this practice that are a Choice Provider, and instead charges its customers gap when it should not. In saying that I am not longer opting for this practice, as I had most of my day off fixing something that should have not happened on the first place and worst is, not even an apology for the mistake I have received!

I have started to see Dr Tippett at the Oatley Family Dental Clinic since August last year (2022). This clinic is not a big place but well organised, very clean and gave me the cosy, warm feeling. The staff members are so friendly and helpful. After my first consultation with Dr Tippett, I decided to do the full mouth implants at this clinic because Dr Tippett gave me the feeling of very professional with enough experience, energetic and confident. I also found their equipments are very modern, in patient friendly settings and most of the examinations can be done on site, really convenient for all the patients. From my first dental surgery, Dr Tippett has been worked so hard to organise the multidisciplinary teams for my complex treatment and showed high level of professionalism and generosity for achieving the best results of my implants. I cannot express enough gratitude by any word. I strongly recommend this clinic for any one who needs dental treatment. Come to experience the difference from other dentist, you will be very satisfied with the treatment from Dr Tippett and the supporting team members. Dr ZY Cai eHealth NSW

When my dentist of 35 years plus retired it was with some trepidation that late last year I moved into the care of his successor Dr Richard Tippett but I need not have worried. I have found Richard easy to talk to and get on with - he is a good easy going guy. I have been getting quite a bit of major work done by Richard including a number of crowns with a fair bit of work to go - so watch this space as I shall be offering updates on my progress. Speaking personally I feel it is vitally important to have implicit trust in ones dentist and I have found Richard to have all the qualities I need to feel relaxed in his chair - he is regularly making sure you are comfortable and all of the work completed so far has been without any problems so I feel confident that I am in a safe pair of hands with Richard. I am very happy to recommend Richard and his team at Oatley Family Dental - the team bit is often overlooked but he is well supported in this regard and I have every confidence in their professionalism and care. Hugh.

The team at Oatley Family Dental provide a great service. I used to be a patient of the previous owner and was hesitant to return when the clinic changed hands. However after my first experience I was immediately at ease. Dr Tippett is professional, friendly, and very understanding of your concerns. He took the time to explain x-rays and discuss what was going on in my mouth. He is the first dentist to really demonstrate to me the correct brushing and flossing techniques. His renovation of the clinic is top standard and modern. I've returned several times to complete all my treatment and haven't had any pain or discomfort following procedures. And his prices are very fair. I'm really pleased that Dr Tippett has taken over as I feel comfortable and relaxed in his care.

This is the first time I have written a Google review for anyone but it is deserving. I had nothing but great experiences while going to Oatley Family Dental Clinic. The team was great and my dentist Dr. Daniel did a great job explaining everything that he was doing and listening to what I had to say. He kept me calm during all of my appointments and answered all of my questions. The environment at Oatley family dental felt so homely. After seeing many different dentists I can say that Dr. Daniel and his team are the best I have seen and experienced and I will continue to go there and would highly recommend them to anyone.

I have been going to Dr Richard at Oatley Family Dental since it opened last year. My 3 children now also see Richard for check ups and they find him gentle and friendly. Myself and my 12 year old son are currently undergoing orthodontic treatment with Richard. We are extremely satisfied with the treatment we receive. The whole process has been well planned and structured with no surprises. The convenience of going to regular appointments close to home is a huge bonus! I would highly recommend Oatley Family Dental. All of the staff are warm and professional, especially Jess on reception.

The whole team are Very unprofessional & treat customers with no respect. Keep cancelling the appointment . Got 3x LAST MINUTE CANCELLATION with the same reason “family emergency” (from 2 different dentist) and give me no options. So they already rescheduling my appointment 3 times. They even said i can just cancel the appointment. I already wait 3 weeks for my appointment then they just simply cancel it. They just want your money!! BE CAREFUL! And don’t waste your time with them. Won’t come back here!!! This place is a TOTAL JOKE.

I arrived at Oatley Dental practice in total despair at my dental woes. When I met Dr Hedley, he immediately made me feel comfortable and listened to my fears and concerns. His practical solutions to my problems gave me confidence to start repairing years of neglect. Great communication, knowledge and excellent patient care. I can’t wait to go back and start the fixing up process. This was my first visit and I can highly recommend this practice. Try it - you’ll come out smiling. I did.

Dentist was very thorough and reassuring. He was very knowledgeable with his work. I have had difficult experiences in the past with other dentists. This whole experience was overall professional and my teeth felt great after the teeth clean. I have sensitive teeth and the dentist made sure to accommodate me by incorporating different methods of cleaning at certain parts of my more sensitive teeth which I am grateful for. Am going back again and happy to refer my family and friends to them.

Suraj (Dental Assistant) makes you feel comfortable straight away. He is very polite and professional. I actually mistook him for the dentist. Daniel (Dentist) is lovely. He makes you feel at ease from the moment you meet him. Even with my horrid tooth ache, and being rather anxious about it, I still walked out smiling and willing to come back for the extraction! The practice is freshly renovated and welcoming. I was able to make an appointment for the same day.

The receptionist is unprofessional . Go at your own risk.Booked my appointment 3 weeks in advance, first they changed my appointment time after 1.5 weeks passed by, then they just cancel my appointment with a text (the dokter had a family emergency just 6 days before the appointment date which is 30th of Dec). Doesn't even give me a call or a missed call. The whole place is a joke. *please don't over dramatize your working hours you open until 6 pm anyway*

I went to Oatley Family Dental for check and clean the other day. I normally can't tolerate the cleaning but the dentist was so gentle and I am really happy with my smile and the treatment I received! I had a chat with Dr Tippett about my teeth alignment as I had braces before, he talked to me and gave me lots of his knowledge for free! I felt he just wanted to give the best options for me. I highly recommend this dental practice.

After waking up saturday morning my wife was in extreme pain, it was fantastic to not only find a dentist who could see us on such short notice but one who turned out to be not only extemely professional but caring and completely understanding of my wifes situation. Thanks team you have taken a one off emergency visit and turned it in to our new family dental practice.

Really recommend Oatley Family Dental. I had a wisdom tooth extracted last week and the whole team have been so caring and happy to answer any questions and genuinely care for how I’m feeling and recovering. They explain each step really thoroughly especially Dr Hedley who’s been fantastic.

So welcoming and professional. My whole family has transferred to Oatley Family Dental recently. Dr Mikhail always takes extra care to explain everything carefully and makes sure we understand everything before we make a decision. We can't recommend this practice enough.

Very thorough and well explained initial consultation from Dr Ian. Wouldn’t hesitate to recommend to all wanting a comprensive picture of their dental health & caring and professional service. Added bonus - you get to watch Netflix on a TV above the chair

My first time going to Oatley Family Dental was wonderful. Once I arrived it was welcoming, didn’t have to wait long and Dr. Richard explained everything very clearly and did the best clean I’ve ever had! Will definitely be making them my regular dentist …

Very professional and well run practice. Dr Daniel was great and explained everything to me throughly. I am quite a nervous patient and he made me feel calm and explained everything to me before my treatment began. Couldn’t recommend highly enough

Dr Ian is so friendly and professional. I loved the experience here. Dr Ian explains to the patient everything. Reasonable prices and always accurate/ on time with their appointments! Very friendly stuff! Highly recommended!

Visited oatley family dental for an emergency appointment last week, i was nervous and the team really put me at ease. they were kind and gentle and the dental work didnt hurt one bit! thanks again guys!!! 10/10!

I normally hate going to the dentist and actively avoid it. Dr Daniel was patient, knowledgable and most of all gentle while cleaning my teeth. Thanks for removing all my anxiety over being in the chair.

Big thanks to the team at Oatley for fitting me in last minute. The renovations are great, the place is spotless, the dental work was painless and they even have Netflix on the ceiling above the chair!

Our family went for a dental check-up and we had a great experience with the services provided by the dentist and staff at Oatley Family Dental that we have never had before. Highly recommended!

Super professional and did such a great job. The dentists here are fantastic and always take such good care of my teeth. Really great experience overall, such a positive and lovely environment !

I went to have a check up and clean, it was amazing, comfortable, and complete treatment, the staff is lovely, the clinic looks fresh, clean and modern, I would highly recommend This clinic.

This dentist provides a great service. They give detailed explanations of what they are doing and on the health of your teeth. It is the best explanatory dental experience I have ever had.

My husband & I are both very pleased with our new dental clinic after our first visit today Very polite, clear and professional, helped calmed my dental anxiety. …

Great practice with friendly professional staff. Heaps of parking on the surround roads. I got a tooth filling done, which was done great and basically painless.

Dr Theresa was absolutely amazing and incredibly efficient. The reception staff is always warm and welcoming. Have had amazing service every time I have visited.

I will recommend this clinic to anyone who wants to have a pleasant experience at the dentist. They are very kind, thorough, and listen to everything you ask.

Highly recommend Dr Richard Tippett. He was very thorough, explained exactly my issue and treated it conservatively. Very happy with my experience.

Incredibly friendly and very thorough service. After just one visit I feel confident in making Oatley Family Dental my preferred dental team.

Highly recommended! Staff are very professional, I had a root canal dental treatment and filling and I am really happy with the results.

best dentist visit ever:) everyone is so friendly and kind! on top of that my consultation was quick and very affordable! ☺️♥️

Friendly, professional staff who did a great job. Very thorough. Also a very clean bright practice. Would highly recommend!!

What an amazing dental clinic, facilities are great and the staff very acknowledge of how a dental practice should be done.

Great service, Dr Hedley explains the procedures thoroughly but also in way that's easy to understand. Highly recommend

The connotation of a dentist is always negative so I was pleasantly surprised by my experience. Highly recommended.

Friendly service. Daniel took his time to describe the process of what he was doing. Definitely recommend

Super environment that calmed my nerves the moment I went through the door. Would highly recommend .

Excellent prompt service and procedure explained in detail. Very pleased with the results.

I'm a very nervious patient and my experience was really good! I'll definitely come back!

Highly recommend. Very kind dentists and staff. I will bring my whole family here.

Receptionist was rude clearly hates her job. Will not be visiting.

Dr Michelle is very professional. Highly recommend.

Just simply a great dental clinic. Thanks Oatley!

Felt super comfortable Professional and friendly

Very friendly, very thorough, very informative

Amazing. Thank you!

brilliant service