I recently went to this Blossom Hill location and Imani refused to put my purchases in a bag! She has a little attitude and lacks customer service skills; she never smiles and is always rude. Whenever I go to this Blossom Hill/Almaden Expressway location of Office Max, it’s difficult to find an employee to help me other than the employees who are busy working as cashiers. I shouldn’t have to stand in line to ask an employee to help me find something. So, I can’t be in and out quickly out of this store. Even if there is an employee working on the floor, they never ask customers if they need help and if I ask them questions, they don’t seem to want to help me so they don’t come across as professional, helpful or knowledgeable about the products. When I go to their sister store, Office Depot in Los Gatos, they always provide great service and an employee approaches me to ask if I need help as soon as I walk into the store. The Los Gatos Office Depot is always professional and polite.

Today, February 7, 2023, I went to print 7 photographs because I needed them urgently, the seller, a young Asian man, told me that there would be no problem, he would print them, he had me standing in front of the desk for 25 minutes waiting for the photographs since he was busy filling out some paperwork with another employee there, finally after almost half an hour of waiting, he never printed the photos for me, he left me waiting and I had to leave, the photos were for a gift, that young man ruined everything. The worst customer service ever! Update The same day I called to the customer service and Logan fix the problem, he gives me a solution, he was really nice and professional, thank you so much Logan, you are the best

July, 2023. I bought an hourly, daily, weekly, monthly planner for my job at the school. I literally found 1 planner that fit my needs and I hunted for it. There were no other simular options/selections to choose from. The planner I purchased ended up just a bit over $40. I later found the same planner for $27. I decided to drive back a couple days later and return for refund which went smooth. I go to Office Depot because they are close by and I'm a look & touch shopper. I believe with this last experience I will just stop giving them first shot at my business because having to return something is a real waste of time.

I went there to buy a office chair. I really wanted to sit in them and that's what this place was great for. They had a lot of chairs of different kind out there to test. Each one had good description next to them. I noticed that I liked few and finally selected one. I love it as I have it at home now. I could find staff to help me quickly and they pointed out that they have the same chair available at the front with a great discount. It was assembled for customer who never came to pick it up. I was happy to have the chair assembled and not have all the cardboard trash to deal with. The cashier was nice and quick.

I was welcomed upon entering the store, the sales associate asked me how my day was going (in a way that I felt that he genuinely meant it) since it was pouring rain outside and it was New Year's Eve. I told Sep ( I think that was his name) that I was looking for a new 2023 desktop calendar and he led me directly to the display of them that was conveniently placed right by the checkout line for procrastinators like me. Sep was friendly and good-humored. I didn't have to wait in line, the cashier was friendly and pleasant as well. I got in and out of the store quickly so I could take care of my other errands.

The store is not closing down. I know it's an older location but seriously it has the best office supplies for all you need. They have computers. The reason why they're not out is because people nowadays are thieves and they steal them. No wonder online shopping is notorious.. But at the end of the day, This OfficeMax location carries a wide selection of tools for educational and business use. You can't find any other items like a Costco or Best Buy. They don't sell computer chairs or computer desks Overall office depot's OfficeMax locations have really great quality stuff.

Because of people like Logan, who, before I shopped, checked on the status of my Rewards dollars. I had received an email saying I had money to spend. He looked it up and confirmed it at the register and told me to just provide my phone number again when I checked out. Ana checked me out and I said, "I will probably get a survey and what's your name? She said, "Ana, but Logan is the one who helped you with your question." What an outstanding young woman to make sure her colleague gets credit where credit is due! She's awesome in my book, too! Thank you!

I required a new file cabinet for my home office to organize my documents. The customer service team helped me choose the right size and style to match my decor. The file cabinet is of superb quality, with smooth drawers and a stylish design. It has made organizing my documents a breeze. The price I paid for the file cabinet was very reasonable, and the convenience and organization it has brought to my office are worth every penny. It's a great value for the price.

We had a great experience with our purchase of a desk chair at the Blossom Hill Office Max. The GM of the store approached us upon our arrival and allowed us to wander among and sit in the selection of chairs when we indicated that's what we were there to do. When we had made our choice, he was right there to facilitate the sale. He was a warmly friendly man and when you are asked to spend money, that's what you want. When making office purchases, we will be back.

Being here is the same as being “a kid in a candy store” with all the colors of pens and patterned notebooks. I came here for ink cartridges and a print job. I ended up finding a proper stapler too. I walked up to the front with said stapler, and the clerk paused to ask what I needed and directed me to the printing area. On the way to the front, I found some G2 ultra fine (0.038) black ink and fine (0.7) blue ink cartridges, a rare find.

Vicki is rude and should NOT be working in customer service…She doesn’t even try to accommodate us…. We were in the back trying to get some prints made….she walked away and I guess spoke with Nolan and didn’t return to the portion of the counter where my husband and I were standing for over 15 minutes!!! This is our 2nd negative encounter with her! Office Max needs to train her better or get rid of her!!! Period!!!

Office Depot has so many items that I use in my classroom. I've always found the staff to be super helpful. The store is well-organized and clean. On a recent visit a staff member helped me order notebooks for my class that weren't on the shelf (they were only available on-line) and had them delivered directly to me - so convenient. Highly recommend this place!

My printed was quickly and accurately completed! I was notified when my order was completed. They had a special Online Order Pickup Station at the street door, so that I didn't have to go to the back of the store to the print area! I highly recommend Office Max. I have used them for nearly 10 years!

Great store clean and neat and organize great people working there professional and friendly as it should be Mr. Nobu he is a 100+ very helpful professional and he knows everything there been a customer for three years and I’m always happy when I come out of there Thank you, Mr. Nobu at OfficeMax

I love this location. I use Office Depot for most of my corporate purchases. Their printing service is really great as well. I've been printing professional marketing material for almost 3 years now and they've yet to disappoint. I recommend this location.

I had a great experience at the Almaden OfficeMax - very kind and helpful staff, with good prices on the office supplies I needed as well as on some great gifts I was able to find for my friend's young children which saved me a trip to another store!

I ordered some invitations to be printed here. I printed two per page, so I was expecting to have to do the cutting myself. When I picked them up, they were already cut out for me and wrapped up really nicely. They looked so good! Very happy.

The employees in the print shop were so helpful with my small print job. They went above and beyond to make sure I got what I wanted, even though it took extra time for them to set up. Thank you from this grateful teacher …

This is an awesome store! Associates are always friendly and quick to assist you. You can see assembled furniture, get your furniture assembled after purchase for a reasonable price and see and hold what you are buying.

Live a stone's throw from the store. Have been going there for over 16 years. Good people, great customer service. Normally nicely stocked. No complaints. I have a home office and they supply all my needs.

Office Depot is a awesome place to shop for all your needs. The employees customer service is excellent . Thank you Office Depot employees for being so helpful …

I've placed an order of an office chair and I get to the Officedepot to pick it up, it's already prepared , and this was $350, but I paid $149. very comfrtable chair.

We bought a file cabinet at Office Max and the young man provided top rate service. We will definitely return to the store the next time we need office supplies.

The service was great and I was able to find what I needed. The only drawback is that there was not a shopping cart available, and the store was not busy.

The store manager was extremely helpful and patient. He answered all my questions and patiently waited as I made my decision for my purchase. Thank you!

Customer service is great. Prices are reasonable it’s in walking distance to where I live so it makes it easy for me to pick up items I need.

A big thanks to Vicky who helped me with with a complicated order. She was very patient, understanding, and kind. Excellent customer service!

Great place for back to school supplies for the kids. The staff is very friendly and helped out a great deal find what I was looking for.

Very good service by all of the staff. Specially Nick who assisted us and the ladies by the cashier. Nice people in this store.

I ordered a chair online and got it assembled Sent a Friend with the order number to pick it up No problem - it was easy

People are super helpful had a dude reprint my résumé just because a little flaw on my end again SUPER helpful

Needing help to obtain school supplies for our kids. Office Max team member Dat was extremely helpful.

Selection fine. Envelope prices extremely expensive ($20 for 24 6" by 9" envelopes!)

Great service and advice on what I should consider in purchasing a home printer!

Easy to find supplies I needed. Staff informed me about earned store credit.

I was able to find what I needed and directed to proper section right away.

Do some price comparison's and you will be surprised at the savings.

Went in for a single item and found one at a reasonable price.

They were helpful and courteous to what I needed. Great staff

Good service and plenty of stock