Positively surprised about the place , was in for business close by and this was great, despite q fir alarm and a crazy storm. The front desk staff Crystal was very pleasant and everything went well. The gym had plenty of equipment for about 8 people to work out at the same time. Towels and hot/cold filtered water station big mirror joga mats and tv. However found some maintenance needed on some equipment and the perfect push up is broken. Please replace.
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 5
Location: 3
Rooms
The rooms are very nice and recently renovated. My room however needed some high dusting , dirty AC vent. Light fixture in cabinet dangling down. TV is small
Walkability
If you are good in any Hood and you have stuff to do like me in the Bronx , walkability is excellent. Shopping street close by with Burlington, Chipotle & many others.
Food & drinks
Breakfast was standard American continental, aka nothing special but plenty available, and a good coffee machine. And hey it's in the price included, hot coco and coffee even 24/7. I did not see eggs but they had fresh fruit and fruit salad.
Hotel highlights
Great value

Excellent hotel in a convenient location to the subway/transportation. The neighborhood around the hotel is shabby, colorful and busy. However it never felt unsafe. There is an excellent grocery store across the street. Uber to LaGuardia Airport about $40. Our room was spacious, well appointed and immaculately clean. The bed was comfortable. When we asked for soft fluffy pillows we got them. Towels were thick and soft, the bathroom counter was spacious - great for storing toiletries. Housekeeping service was excellent! The room was in the middle of the hotel and exceptionally quiet. The blackout drapes were good. The TV had a weird glow at night even when it was off, but we never asked about it. Breakfast was very adequate- cereal, toast, pastries, yogurt, fruit. Nothing super special but generous, real plates. The staff did a great job keeping items well supplied and tables cleaned. Desk staff always exceptionally friendly and helpful.
Rooms: 5
Service: 5
Location: 5

I stayed here December of last year for an event I was going to and while I forgot the ladies names I must say the service was impeccable. The hosts went above and beyond. My friend cancelled last minute when it came to coming and the gown I was wearing to the event was a bit difficult to zippen up. These lovely ladies helped me out with making sure I was secure in my dress when they didn’t have to! That was so far out of their job description but they helped me out and made me feel so beautiful giving compliments and straightening out the back for me. I was so hesitant to ask for help but they truly truly saved me that night.
Trip type
Vacation
Travel group
Solo
Rooms: 4
Service: 5
Location: 3
Food & drinks
Some nice food spots near by & a bodega that’s open mad late right next door.
Hotel highlights
Quiet

Honestly this is a hidden gem of a hotel. Everything is sparkling clean, the rooms are large and have everything you need including fridge, microwave, safe. There's an awesome coffee machine that makes tasty coffee drinks on the mezz floor for free. The neighborhood isn't the cleanest but like...it's New York...nothing here is clean will def stay here again!
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet, Great value, High-tech

So the area is not the best! However when you go inside the hotel you forget you’re in the Bronx. The staff is friendly , hotel is very clean , free breakfast, and nice modern room with a comfortable bed. Checkout is at 12 which is great !! If you want to do early check in the charge $55 price per night for my stay on a Saturday $250 plus my early check in fee
Travel group
Solo
Rooms: 5
Service: 5
Location: 3
Hotel highlights
Quiet

If you want to experience the Bronx safely, then this is your spot. It’s right downtown and the customer service is amazing. They took really good care of us and helped us a lot. The neighborhood is a little sketchy lol,, but you will be safe as long as you mind your business and be smart. I would absolutely stay here again.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

The location is a bit rough. Room was very spacious and it even had a sofa bed which was the biggest sofa bed i’ve ever seen. The staff was super friendly. The neighborhood was a bit rough, mainly at night, but the hotel is close to the subway station
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 3
Hotel highlights
Luxury, Great view, Romantic, Quiet

For my first time in the Bronx, it's a great choice. Comfortable and stylish. A friendly staff and a convenient location make this a great place to stay My room is spacious, clean, and has everything you need, including a refrigerator, microwave, safe, iron, and more. The subway is just steps away, so you can explore the city. I highly recommend it
Trip type
Business

The Opera House Hotel is a great place to stay when visiting NYC. The rooms are large and comfortable, and they have an excellent free breakfast buffet. It is just a quick 5 minute walk to the nearest subway station.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Kid-friendly, Great value

Great location and service! Friendly staff and clean rooms. What else can you ask for. The rooms have more than enough space. Very good continental breakfast with many options. The hotel is located within walking distance from the shopping district and public transportation. I definitely recommend staying at this location! More

Hidden gem in the Bronx. Very clean hotel but location is suspect. Be aware of your surroundings and you’ll be ok. There were two “zombies” right at the entrance when I arrived but that’s a problem across the entire city. Staff was beyond friendly. More

To be honest this hotel is under rated. If you can look past the neighborhood, you will be in for a great treat. Rooms very clean and spacious. My first impression was omg what did i pick but when i entered the premise, checking was great .

Had a pleasant stay, rooms are huge, staff very friendly. Very clean throughout the property. Hallways can be noisy, I was near a fire door that was slammed often, bring good earplugs if you're a light sleeper. The room came well equipped

Although this hotel is in a questionable neighborhood, once you walk through those doors, you will be transported to a New World. Beautiful spacious rooms. Air-conditioning is amazing. Breakfast is continental. Customer service is great.

We stayed here for eight nights and I can't recommend it enough. Room stayed clean and orderly, the service was great, and the hotel itself is lovely. Decent spread for breakfast (and all the pastries and things were very well

The Opera House Hotel was excellent. The front desk receptionist , I should have gotten her name was friendly, courteous and professional. The room was beautiful, bed comfy and the bathroom was clean. More

This place is in the middle of quite a sketchy area…but I feel like what part of NY in the city isn’t. The hotel itself is nice inside, the service was also good.

This hotel is very nice. Has all the amenities. My kids also loved it. The staff are very friendly and polite. Definitely would recommend More

Very nice service! Customer Service addressed all needs promptly. Located so conveniently near the train into the city More

I am a female travelling alone and recently stayed for 9 nights. + good proximity to subway station