Disclosure: I've known the owner of this location for many years. She was my favorite coach back when she was a working at another franchise before opening her own. She helped me gain confidence and actually enjoy the experience of a HIIT class. However, this review is on my own accord and radically honest. I travel throughout SoCal for work and visit many locations. OTF-DTLA is still the best location - my home studio is a very close second. DTLA wins IMO because they still provide shower towels and the garage has free EV charging. I read a few negative reviews with absurd claims of "cracked floors" and safety issues. False claims really bother me because I work as independent contractor and understand what that's like. So ... I'd like to respond to those claims. All OTF locations have the same flooring because all franchises follow the corporate design guidelines. The flooring is a modular system, which I assume is sourced from one supplier, at least for the west coast. Also, there's nothing wrong with the equipment. The only improvement would adding the tablets to the rowing machines, but very few locations have that feature, so it's not that big of a deal. Back to safety. I say this in an endearing manner; the owner of OTF-DTLA is a stickler for safety. It's one of the reasons she was my favorite coach. She assertively and politely corrected members, especially when their behavior on the treadmills endangered others. "Don't jump the rails! Thank you!". Lastly, I recently visited OTF-DTLA and attended coach Caitlin's class. She's great! I loved her style of coaching and her music selection. I'm hoping to find time to attend her classes more often.

Update: I signed up a new potential customer who wanted to try out orange theory for a class at 6:30. We arrived at 6:12 and the studio manager said there was not enough time to onboard - however my friend had already filled out the liability waivers online. Did not understand why since there were 3 people at the desk, just chilling. Barry’s for example doesn’t have any of this non sense - you bring a friend - they go right in. Really bad customer experience here - your studio manager is literally throwing away potential customers when classes are not fully booked. Studio floors are cracked and generally equipment is not well maintained. In addition the studio manager (Crystal) is less than friendly and took vicarious pleasure in not letting me in because in her clock, I was 5 seconds over time (I was a minute within time according to my clock which is synced every day). In addition, basic bathroom supplies are not available such as workout bags etc. Definitely does not justify a ‘select studio’ rating.

Before the workout there's a thorough explanation of what to expect. The "why" behind the "how" is very important and most people don't get that, even in basic education towards all learning. The utilization of the equipment isn't just demonstrated, you're watched trying it to make sure you grasped what was shown and explained. And the best part is it's curated and even though there are more people in room doing the workout, you feel like you have a personal trainer who's situationally aware of you. I loved it, and the next day, every muscle used let me know how important consistent workouts, other than walking are. I highly recommend Orange Theory. At least check it out in assessing what's best for you as an individual.

I inquired online over the weekend regarding trying out OTF and I received a call this morning regarding a free introductory class. Out of nowhere the guy asks for my credit card information over the phone for a free class. I asked if I could try the FREE CLASS without providing a credit card he said no and basically refused to book my reservation. I would be very cautious about trying a place like this so beware folks. He was initially nice at girst but, immediately changed his tone once I refused to give my credit card info over the phone.

LOVE this place!! It’s an intense 50 minutes but when you leave you feel amazing. I love seeing my stats on the OTF Beat app post workout. It makes it really easy to track progress. Dana, Whitney and Gene are my top 3 picks when it comes to coaches - but all the instructors are great! This is my favorite location to go to in the city. Parking is in the garage right next door and they validate 90 minutes. Highly recommend!

Whitney, the owner, can be truly proud. I showed up this morning to ask to do a class as a walk-in and the team could not have been more helpful. Rafa, Luciana and Chris sorted out a temporary membership and walked me through what the workout would entail. I did the workout which was challenging but manageable. Orange Theory Fitness are on to something and I look forward to going to OTF sessions when I am back in the UK.

As someone who never really loved working out, I surprisingly love these classes...the structure makes things interesting, always new, but always challenging. And all the class coaches I've had here are great - high energy and really fun. Coach Spencer is awesome - often gets the whole class smiling and high-five-ing. The happy vibes are infectious.

Thanks to my friend for introducing this place to me. It's a good vibe. Coaches are very nice and helpful. Front desk are friendly and welcoming. It pushes you to work hard. I honestly didn't know that a bootcamp style fitness would be better for me than just a regular gym. It's pricey but worth it once you've done an intro class!

I've been going to Orange Theory for going on 2 years now. I usually go to the other downtown location but when I need a certain time that's unavailable at my home gym I go to this location. This location is just as consistent and I love how big and spacious it is. The free parking is the ultimate cherry on top.

I went to Orange theory fitness , DTLA, couple of years back. Excellent gym for group trainings. Most of the trainers are excellent and quite motivating, especially Trent , who was quite exceptional in getting the best out of the people. Not sure, if he still works here.

Decided to visit from out of town. The staff and coaches were very nice and welcoming. My only negative comment is that the floor is extremely uncomfortable to work out on. It crumbles in your hands and on your knees. Use the mat or wear long pants here

I specifically visited this studio to take a class with Coach Gabs and the location did not disappoint! Parking validation underneath, the front desk is friendly and helpful, and it's a great sized studio with plenty of room to mingle about

I love it here! The trainers are very helpful and motivating. The front desk team are amazing as well and I'm very impressed at how they remember everyone's name. the classes go by very fast before you know it you've conquered your workout.

I joined as a founding member in 2017 and anxiously awaited the opening. I had previously been a member at the Melrose location, which I loved, but had a tough time getting myself into a routine. Everything changed with the DTLA location.

Love this gym! Love the ever changing workouts. If we all worked out in sync, i believe it would be 5 star worthy. I feel like its more challenging when everyone is in sync like other bootcamps ive been to, but orange theory is great ♡

Have been in going to this studio for about 6 months and genuinely love it. The studio is clean and everyone on the team is super friendly - especially Christian at the front desk. They change up the workouts daily and offer classes

Love the studio and workouts. Staff is very friendly and supportive. All the coaches have their unique way of training love all of them. Also they validate parking 90 mins which is really great for busy area like downtown.

I love this location! (I go to a lot!) The staff is super friendly and personable and they make you feel very welcomed! The coaches here are wonderful as well and I always leave happy and tired :)

This is the best workout EVER!!! The lunch workout is amazing and I can get back to work to finish my day! I love coaches: Whitney, Trent, Kailey, and Jen! The front desk is so welcoming!!

Love ot! It's at your own pace. Everyone is helpful and there is no pressure. You battle your self. I am on week two and I love it. Make sure you see Joe and Joei for an awesome work out!

Do not come here. The owner is a passive aggressive white woman who gives you an attitude when you don't buy several classes. They are probably the worst franchise owners in all of oTF

It’s really disappointing paying a good amount of money for a membership and getting poor customer service. Shouldn’t all first classes be free? It’s advertised on their website.

This gym has truly been awesome. I was a lil hesitant to join at first because I wasn't sure if I would like the work out style, etc or if I would miss cross fit too much.

The workout, coaches, staff & my fellow classmates are all incredible. Im grateful to be part of the OTF family since they opened the DTLA location.

This place is awesome! Convenient location and they validate parking for 9️⃣0️⃣ min. Delvon is an amazing coach. Love my new training regimen

Suzy was an amazing coach. She provided a great workout, and I earned the most splat points EVER! The location was gorgeous and very clean.

Hands down, the best $ I spend every month!!! OTF is the only gym I will go to! Their coaches are so kind, their clientele

Great for an early morning workout. I was visiting from our of town and the staff was incredibly nice

I had a workout that had me burning up. I recommend for anyone trying to get started. …

Two main reasons why I am avoiding this OTF studio and decided to cancel my membership.