❌⛔️⛔️❌Do not go to Orange Theory! DO NOT GIVE THEM YOUR CREDIT CARD INFO! ⛔️⛔️❌❌ The first time I talked to the representative there on phone even before I step into the class, they asked for my credit card info which was odd and I avoid that and I said I’ll come in then I’ll give you the information you need. At the first session I decided to try out the service they were offering and it was a deal which I could pay 170 instead of 200$ for 3 months and I had to buy their activity tracking wristband and it was mandatory to use during the workout and Christie told me it was 120$ and with this promotion you’ll get it for 20$ and I accepted and signed the deal! Which I never got a copy of it to refer to when I’m facing a problem. I started my membership. Next session, she said I’m sorry, the wristband was 90$ I made a mistake! And I had to pay another 70$ to them. After a couple of months, in one of the 45 mins lift classes, the coach told me to Grab heavier Dumbells. I did it, and I felt the pressure, but I trusted him and kept working out. When I returned home, I noticed severe pain in my shoulder and right knee. I visited my family doctor, and he said you need to do some tests, then I can tell you what’s happening. The next time I went back to the gym to try out some exercises, that day’s coach was impossible to communicate with. He was in a rush and nervous, so I didn't get a chance to tell him why I was skipping exercises, next time I went there, it was an awful experience. I couldn't even lift the smallest dumbells and most straightforward exercises. I told coach Nickie that I couldn't do it, and I told the manager to freeze my account to get the result from my doctor to see how we could move forward. That day was the starting cycle of my membership, so I paid a 200$ for that and another 20$ for the suspension fee. The manager told me the membership fee would count for your next month. I ended up cancelling my membership because of the physical injury, and again they deducted another suspension fee. It's ridiculous! They say that IN THE AGREEMENT WE SAID THAT, but they didn't give me a copy of the agreement, and they think that I memorized the whole agreement. If I had the agreement, I could refer to it to see if they're lying or not! And I could be aware of my rights! They are not professionals in their business and I don't know for how long they can keep doing this to people! Such a regret. I was a member of LA fitness before and never had such conflicts with them. I'm not sure about other branches of orange theory but this one is running by frauds. I'm sorry for them.

UPDATE: Since posting this originally a few weeks ago , I have had the immense pleasure of speaking with Jennifer who is the Regional Director of Operations. She is sincere, empathetic, kind, positive, and has fantastic energy. She was able to work with me to find a mutually satisfying resolution to the previous issue I had with OTF North York. I am giving them another chance because of my interactions with her. Thank you very much Jennifer for making the time! You are wonderful! ________________________________________________________________ DO NOT SIGN UP- SAVE YOUR MONEY AND GO ANYWHERE ELSE, BUT ORANGETHEORY. This location is not what it was pre-pandemic. Go to F45, hire a personal trainer, join a gym, or do an online program. The entire team is different and not at all what I remember of OTF. Due to a medical condition, I was most interested in their Lift classes which are strength training classes. Within the month of me signing up again, they limited the Lift classes and scheduled them at inconvenient times. I had specifically told them that due to a health condition my doctor advised strongly against their HIIT classes and asked them to cancel on my billing date as I did not want to pay for two unused months. I called on the same day to speak with one of the front desk workers who said she was "making a note" for her manager to call back. A few days went by, with no call back. I followed up again and spoke to another member of their team who also said she would have the manager call me back. When I finally spoke with their manager Salem, she did nothing to resolve the issue except mention that she would look into what could be done about the additional payment being withdrawn from my account. Two days went by and of course there is a payment that came out of my account. I called Salem to inquire about the charge and she said that she put in a ticket. When asked to speak to someone higher than her, she said there is no one. When asked for a contact number for someone at corporate, she said there was no number. Buyer Beware- they will gauge you for your money. It is a pity that I have paid $380 over two months for a service that I cannot use due to medical reasons.

Worst experience with this company/club. Be extra careful when signing up any contract with this business. Two of us in my family signed up, booked and attended 2-3 sessions with them. However, we had to request them to cancel the membership due to an unplanned move. But they continued charging us over the following 3 months of the contract despite me letting them know that we wouldn’t be joining any classes for the remainder of 2 and half months. They were fine taking our money, several hundreds of dollars, for the service that they never provided! No consideration was given at all because, in their words, you signed up for 3 months now you pay for it! Your mistake! It’s not that they refused customers to make room for us, and even if they did the capacity is again available as soon as the customer lets them know. Customers were charged separately for the heart beat monitors! As a matter of fact, many of their classes were seen running below capacity even during the peak months. I don’t remember getting a copy of the contract when I signed up. Don’t know if they might be liable to a class action, as there may be thousands of customers in my situation, if someone goes to a court of law or files a complaint! My guess is they make some good money from customers like us and do not want to make any changes to this practice. Be very careful, and don’t sign up with them if you have slightest of doubt of discontinuing or cancelling your membership early. There will be no empathy or consideration for your situation. What this incidence told me that these guys love your money more than your experience with them, or the customer reviews!

I experienced the most inhumane and dishonest service here. I’ve been paying the highest amount for their unlimited package and I have no history of not showing up to classes. I love the coaches here (Daniel and Vasily are great). I called them a few weeks ago on a Sunday and told them I have an emergency and can’t come to the class. The girl (forgot the name) asked what my emergency was. Despite being reluctant to discuss the matter, I said I had to take my mom to the doctors. To my shock she replied ‘you will still be charged’. I asked to speak with a manager and she told me no one is in today. I was charged the cancelation fee and called today to speak with a manger. Christine (assistant manager) answered and when I explained my situation she said she remembers the conversation and that she was there that day. I was pretty baffled and asked her how come she allowed this to happen knowing I had to take my mom to the doctors? I was also disappointed about the dishonesty from the other girl saying no manager was available. Christine then proceeded to cover up and justify saying she didn’t know my mom was unwell and that the other girl left that part of information out when telling her about the conversation. Which makes it even worse that an employee won’t communicate honestly with her manager. Anyways, I’m very disappointed in the lack of empathy as well as all the dishonesty. I’m waiting to speak with a branch manager and potentially cancelling my membership. This is not the way you treat your members.

I have been a client of OTF (Dufferin & Steeles) for a month and I can honestly say that I love attending the classes. The facility is clean and well run with a very friendly staff. The coaches are experienced, professional and highly motivational while making each hour long class full of variety and fun. I love the mix of music that is played. The atmosphere is non intimidating and each client is desirous of meeting or surpassing their own goals. The coaches are present to instruct, push and correct your form. I love the fact that heart rate monitors are worn by everyone and our progress is charted on an overhead screen. I personally love the interval training provided. The treadmill and rowing machines are my favourites. I enjoy working with the dumbbells and the TRX straps. I do struggle at times with a number of the floor exercises aimed at strengthening the core muscles but I am slowly gaining more confidence by doing them. I have not stood on a weight scale for some time but I know my clothes are fitting better and I feel more confident in them. My energy levels have increased and my insomnia issues are improving. My knees are becoming stronger and I no longer suffer from mild discomfort when ascending or descending stairs. I now welcome the squat exercises! Overall, I am content with my progress and look forward to continuing with OTF.

BUYER BEWARE! Had multiple experiences where they continued to be bill me after cancelling my membership. This happened on two separate occasions to the tune of $1000 total. This required hours of my time just to have this issue resolved. I don't believe this was an honest mistake, this was intentional negligence. If I had not been so proactive in monitoring and addressing this situation, I don't believe it would have been resolved. Likely something they count on. They also make the process of rectifying incredibly complex and convoluted, was told on two separate occasions, although they billed in error, they could not take any action until it was discussed and a decision was made at a monthly regional managers meeting. This happened twice, I waited over 1 month to find out if they had decided they would refund the payment they took after having cancelling my membership. And a month after having received the refund they still hadn't fixed the issue in their system, resulting in me being billed incorrectly again and having to wait another month plus to have this issue resolved.

New members BE AWARE of the policies before signing up. You cannot be late, no cell phones, and forget cancelling a class. This is a elite gym but feels like a prison sentence and here's why!!!!!! Today I was scheduled for a class at 10:45am but woke up with a sore throat so I called at 7 am to ask if I could cancel the class to ensure I am follow their covid request without paying the cancellation fee. The receptionist said she would call me back to give me an update regarding the fee. I told her if they plan to enforce the fee then I would attend the class and take it easy. At 7:40 am I got a call back and she said it's fine, get better. Based on that call I did not attend my class. Almost 1 hour after the class (11:38 am) I received an email charging me the cancellation fee after I was told not to attend. My husband and I are both members of the NORTH YORK location but after today we will no longer be going back. I pay $200 a month to attend and am very disappointed in the policies. No gym should be this strict The entire situation was handled poorly. I was very upset.

Horrible experience! I would give it a 0 stars if I could. DO NOT GIVE THEM YOUR CREDIT CARD! Like so many reviews have mentioned here they will scam you and use your credit card! I signed up in November for a not so cheap 168$ a month membership, paid the admin fee, paid for the most expensive tracking device. It turned out in a few weeks that I had to return to the office, so basically can no longer take advantage of the membership. I called to cancel on Jan 10th. They said they need to charge me for the next month, ok, so they charged me for next month immediately on that day. Then they proceeded to charge me again on Feb 1st. I called and spoke to the manager who said this would be the last charge. OK...So today I get an email from the head coach saying "oh we noticed you're not taking the full advantage of the membership". I suspect something wrong - go to my bank and what do I see - THEY CHARGED ME AGAIN! I have not been going since December, repeatedly asked them to cancel in January, February and I'm still there. STAY AWAY!

Very welcoming and lovely team. I’m 47 and my body doesn’t respond the same I’m aware and want to care for it. Right after my first try out class I cried overwhelmed in stress and worries. I’m keeping in my heart the hug Salam gave me even though I was showered in sweat, wondering about my health and desperate for a change ! and I loved what I experienced that day. OTF North YorK team is always reaching out to you, greeting with a smile from 530am to the last class. Coaches keep you motivated, correcting you and challenging you a a BETTER you!! OTF has become the place where I invest my time to focus on me Come, do your best, be the best and find your best version.- Do it for yourself - joining OTF was the best decision I ever made after trying to take fitness on my own way and keep failing. I found the support of the coaches and staff at OTF North York very encouraging and motivational. I keep pushing myself and I don’t want this to change cus I love how I feel after a good workout !!

I love this gym. I was at an F45 before and just didn't feel like the environment was for me or that the schedule was flexible enough. I like Orangetheory because: - They make it easy to plan my workouts around my schedule. - The facility is clean and well organized with a calming but energetic ambiance. - They have adequate workout equipment, private showers, washrooms and lockers on site. - The employees are friendly, professional and very accommodating. - There are workout challenges to keep you motivated and interested. - There are also opportunities to always go home with free merch. There is one point missing because the gym started a session solely for weight lifting, which is amazing and very useful. However, in my opinion, I just don't feel the gym has the space to execute the idea to it's full potential. I think this gym is a gem because it has all the functions of other premium gyms in Toronto, but the schedule is more flexible and the packages are better priced.

OTF took me by surprise. I thought it's just another fitness club, but it is so much more! As someone who's very passionate about the industry, I can say with confidence that Orange Theory is definitely the place to be. Pros - Amazing style, cleanliness and lighting - Very knowledgeable coach leader - Affordable sessions - Very flexible schedule compatible with early rises and late nighters - Circuit training that yields maximum results in minimum times (for all you busy people that just cannot make time for the gym) - Friendly service and free trial Cons: - A slightly remote location that is not convenient for everyone Final thoughts: definitely check it out, you won't regret it!

I am a loyal member of Orangetheory, I’ve been coming to this location for over 4 years. I pay the unlimited package which is not cheap, you would think they would be a little bit more considerate with their loyal customers. However… after booking my husband in for his first class a week in advance they call and cancel because they have too many new people and can no longer accommodate my husband. I love fitness, and I love the sweat a get from the workout but the management and politics that goes on at this establishment is ridicules. Higher management… not sure who because nothing at this place is ever dealt with, really needs to step up!

I wish there was an option to give 0 Star. I joined after reading some of the positive reviews but then the experience i had was ABSOLUTELY AWFUL! Dont let these positive reviews fool you! They bribe their members to give positive reviews here and offer them a free class, gift cards and other perks. SCAMMERS! SCAMMERS! SCAMMERS! SCAMMERS! Also! They will tell you that you will need to purchase one of their heart-rate monitors (the sales rep will make it look like it’s mandatory for their commission LOL! ITS DEFINITELY NOT MANDATORY! You can refuse to pay $200 and just buy it off amazon or even Facebook marketplace Worst gym ever!!!

Don't waste your money on orangetheory especially on this branch. their classes start at $100 month which is only for 4 classes a month. They force you to buy a smart bracelet from them, the price of which is almost $140, which they don't tell you anywhere in advance. I have my Apple Watch but they told me I have to buy the bracelet. They offer a risk-free leave guarantee, which doesn't quite work because they make a lot of excuses and lock you into a 2-month contract. The classes of this branch are very limited. They don't have class weekdays from 10:00 to 15:00 and they are closed on Saturday and Sunday after 12:00 pm.

Orange Theory OT is with out a doubt the best work out I have ever experienced! At age 52, I Have never felt the best, the fittest and most motivated to continue my journey. Thanks to the best coaches, who guide you, support you and challenge you at every work out! Thanks to a wonderful staff team, who work really hard and greet you with a smile- Cristina, Michelle, Tiara, of course Salam, Jen, and miss You Julia! A shout out to my friend Stacey W, who introduced me to OT and my first coach , Jeff! Thanks for your encouragement, guidance and inspiration:) Miss you:) Orange theory has changed my life!

Stay far away from this location. They are scammers and a nuisance. This is the worst location. They set you up and intentionally charge you more and don't follow commands when you advise them that you will be cancelling your membership. They ended up charging my bf $200+ for an additional month when we advised well in advance he will not be continuing. Owner manager is scam artists. They had the ODASITY to lie to us that they didn't know and never even told us that we had to sign papers etc. Very dirty management. Stay far away. Extemely rude. They are all about money hungry pigs.

Great studio! Felt accomplished and satisfied after every class. The classes are well structured and balanced in multiple aspects of fitness. Classes could use more focus on cooldown/stretching. Teachers and staff are wonderful and it feels like community. I would recommend to keep an eye out on monthly billing... Sometimes their system and billing dates behave unexpectedly. I would recommend this to everyone who is committed to personal well-being and fitness. The studio pushes you to your goals and challenges you to do better.

So I just signed up this past month and I’m loving my time at Orangetheory! The coaches push me, correct my form, and are super supportive and kind. I see a lot of reviews talking about the strictness of time, but I’m a super early person for everything so I’ve never experienced that. I only have good things to say! I think the environment is really supportive (especially compared to other gyms in the area I’ve been to) and I’m excited to see how my fitness journey grows from here! ☺️

Great studio. Always kept clean, ample locker space, never too crowded. Coaches are really great, every single one. I find at other fitness studios, the instructors can be overwhelming. The coaches here are a lot cooler. They motivate you without being annoying and never flaunt themselves or their abilities. Great place, I'd recommend it to anyone who may generally be more shy/intimidated by group fitness. OTF is kind of like personal training in a group setting. Best of both worlds.

Today I was late 1 min in to the 5 min window and Steven didnt let me in. Its not only a very expensive fitness but also not at all caring about they customers. I moved moon and earth to come over and 1 min late they didnt let me in.!!!Seriously??? Outrageous! I was so mad!!! And btw Steven who it so confusing as a coach and so hard to follow his directions didnt have a kind bone in his body to let me in to the class!!! For my money!!!! Never go to this studio ever again.

This is my 3rd month at OTF, just love it. My body has been felt better since my fitness journey started here - The coaches are very knowledgeable, correct my form, motivate and push me a lot - Staffs are very welcoming and supportive. Salam is very kind! - Classes are flexible from Monday to Sunday. Easy to book or cancel through the app and keep track of your fitness - Fitness room is usually cleaned after each class Just go for a free trial, you might like it!

Worst customer service. Very rude unprofessional staff. Don't wate your time here there are many gyms nearby. The only thing they care is to get your credit card info at first with out giving any information about the classes.After sending so many wrong confirmation texts(that was new!!)for our free first class. Finally we went there 2 min late and they didn't let us in and I say again it was for the First Free Session.

They are incredibly nice and professional. I can't emphasize how much I respect every member of this location's staff and coaches. Gosh. I couldn't be any more satisfied. The whole experience is certainly worth the costs and effort. I have to move to another city and change my home location, but I will always be loyal to this specific location as my favorite and will book a session here every time I visit Toronto.

It keeps you so busy, so focused on the activities that you hardly notice the time passing by! The intervals keep you on your toes and the range of different exercises allows you to challenge yourself and gets you out of your comfort zone. Having the instructor there is also really great, they have a lot of energy and keep you going too! No time to think, just PUSH! Thanks guys, loving it so far!

One of the best gym I’ve been in Canada. Even though the fees is little high but the environment of the gym will motivate you to come everyday. Coach Karen, Nikki, James and Daniel are very professional and helpful. They always make sure that your posture is correct while doing the exercise so that you don't get injured. Overall I am very much impressed with the efforts of the staff

I joined to OTF last month. Kristine(receptionist) greeted me very well and spent 30 mins to inform me about everything and answered all my questions patiently, her behavior to new members is super professional. They have effective workouts, great atmosphere, amazing coaches, and fun workout musics. For those who particularly enjoy group workouts, I highly recommend this place.

Dropped in for a workout as a cross-regional. The SA behind the desk was really friendly (sorry I forgot your name). Head Coach Vasily was amazing! He was friendly and funny and he really knew the members in his class. He was great at correcting form and giving tips to get the most out of our workout. I would love to come back and do another workout at Orangetheory North York!

I rate this gym zero stars. The staff was horrible. I had alot of concerns and expressed my situation multiple times. And i wasn't aknowledge or heard. One of the staff members was extremly rude. I shared all my concern and she heard it from one ear and out they other ear. I highly don't recommend this gym to anybody. Very poor staff. I will definitely not be coming back here

Really great instructors! Michelle is the best front desk support but really am disappointed with the customer service from the studio manager Salam. Overall, she didn’t provide any solutions to the issue I was having. From a business perspective, this studio could benefit from someone with stronger problem solving skills and great customer service experience.

Great gym! The classes are always different and give a great mix of power, strength and endurance. The coaches are all amazing too. They really make an effort to scale the exercises up or down depending on the individual needs. I came in with a knee and back injury and was able to work through it with their help. Highly recommend this place!

I simply love this location, and I have been to quite a few. The front staff, coaches and the members are all awesome. OT has the best workouts, I especially appreciate how the coaches are quick to modify certain exercises for you should you require it. You can’t help but be motivated to do your best here. My favourite hour of my day!

I had an amazing experience with the group fitness class at Orange Theory Fitness and the Head Coach Vasily was incredibly knowledgeable and motivating. He led us through a dynamic and cardiovascular workout that kept us engaged and challenged throughout session. I loved how they provided clear instructions and offered modifications.

Orange theory?!? Orange theory is the idea that you can operate a business by selling monthly memberships to a service people don't use. The dust on the door handle is a good indicator of the usefulness of this business. Don't waste time on this needless enterprise. There are better and cheaper options literally across the road.

I’ve been going to this OTF location for about a month. It’s been a very rewarding experience and I could see physical changes in myself indicating that I’ve become stronger. This has been the longest I have ever stayed motivated enough to go to the gym, all thanks to the fun workouts and fantastic coaches at OTF North York!

I'm OBSESSED. I've been a member since January 2018 and could not imagine my life without Orange Theory now - I'm there at least once every day, sometimes twice! The staff are super friendly/knowledgeable, the workouts are great and I've made some real friends in some of the other members here. #orangetheorylifer

They somehow got a hold of my information and had been emailing me, texting me, and calling me for weeks. I have never signed up for this service nor have I spoken to someone about being interested. I had to call them to tell them to stop after they left two voice mails (from two separate people) about coming in.

Bought the 5 classes for $50 to try out their classes, received no paperwork and was told that my classes were expired before I even tried 1 of their classes. When I asked if there was anyone else I could speak to about this, the lady at the front desk said there was no one else since she’s the boss. Amazing !!

What do I love about OTF? Everything but primarily the fact that there’s an outlined plan of what must be accomplished and the instructor guides you through it. I love that each person can go at their own pace and that you are able to see your heart rate and calories burned at all times throughout the workout.

I recently joined the Orangetheory fitness located on steels and Dufferin and im very excited and motivated that I joined the gym there. The staff was very helpful and super welcoming. Salam was Awesome ! I highly recommend it to anyone that's looking for a great workout and supportive environment.

OrangeTheory has been the welcoming environment I was looking for. The workouts are TOUGH, but coaches are great. I honestly thought I'd be miserable doing OrangeTheory, but I'm not at all - it's an environment that pumps you up and makes you excited to get fit. The coaches and staff are great.

Such an amazing place to go, to push, challenge and better yourself.. Each workout is different and the coaches know your strengths and weaknesses.. They challenge you to lift heavier, to push harder and to run faster.. They are a huge part of my current success. Thanks OTF North York!

I hated cardio until orange theory. The work outs are hard but you can make them your own to suit your level. I would recommend for any fitness level which i did not think would be the case going into the gym. I am a convert, I love seeing the different zones and how hard I am working.

I LOVE ORANGE THEORY NORTH YORK! The coaches are amazing! I LOVE how motivating and supportive Coach Jeff is! And the staff at the front desk are always friendly. The work outs are amazing - challenging, diverse and fun! I always leave feeling very sweaty and accomplished haha :)

Orange Theory is the best workout I’ve ever done! The team at North York is amazing! They are enthusiastic and motivating and really helpful with giving tips and advice in and out of the studio. The workouts are never the same, so you’re never bored and never know what to expect.

The staff were amazing, friendly, welcoming and knowledgeable. The instructor Melissa was high energy, fun, challenges your comfort levels in a good way, thorough, and very attentive. Facility was clean, and cleaning equipment is a priority which is always nice to see. Loved it.

Hello, My experience at Orangetheory Fitness has been decent. I had to leave a review here to get noticed by the manager. I tried to reach to her via phone to address my concerns ample of times but I failed to. Please find this review and get back to me asap. Thank you so much.

the staff is very helpful and they aim to make your experience as comfortable as possible, I was hesitant about joining after reading the reviews but I really enjoyed my first workout here and I’m happy I didn’t let the previous reviews ruin my experience at this wonderful gym.

It is a fun workout. I would never do workouts like this by myself for one hour. The other thing that I love about it is the flexibility. I can choose what time of the day to go and what day. I dont have to have fixed sessions on my calendar. That perfectly works with my work.

Worst customer service ever!!!! Untrained employee assigned to help me and my friend. Never told us policy and when we have to get to class! Call me 7 in the morning unannounced and very rude. Be careful who they offer you to help you unless you want to get all the wrong infos

The staff here are so sweet and the coaches kept me motivated during the workouts! Scheduling a workout was also very easy and convenient through the app and I loved that I got reminders to attend my classes. The after feeling an hour HIT workout is that best!!!

It was very intense and challenging. The good thing that I liked was that you can monitor your effort at any time. You can see how you are doing in the screens. You are able to see your progress while you are working out. It was a great experience.

I've loved Orange Theory since my first class, and I've been hooked since! The coaches are supportive and also push you to reach your goals. I love that every class is different and you always leave feeling like you had an amazing workout.

A very good idea to share the experienced coaches for training proper ways to gain strength and reduce weight by exercise in lovely environment under guidance of a good manager, Miss Salam Sayed! I recommend early morning sessions.

This location is amazing! The staff at reception is always nice and friendly. Head Coach Vasily is the absolute best! He always pushes us, motivates us and correct our form. He also takes time to know all the members in his class.

Jeff was amazing! For being my first class he really took the time to ensure that I was understanding the exercises and that I wouldn’t aggravate an existing injury. Would definitely recommend Jeff and the North York location!

Love the classes! It’s just so fun and you feel like you’ve had a great workout after every class. The coaches are amazing and motivating. The staff is always friendly and so helpful. Been going for years and still love it.

I enjoy the full body workout through power, endurance and strength. I'm encouraged by not having to figure out what to do in the gym. Encouragement by the OTF team and even fellow gym members is great. I'm glad I signed up

Just finished my third session and I love it! Great work out, challenging but in a goodway. Took two classes with Nancy, and she is great. Friendly customer service and overall good experience. Highly reccomend this place.

This is an amazing place to work out. The coaches/trainers are wonderful and so is the rest of the staff. Every work out is different so you never get bored. They motivate you in every way possible. I love OTF North York.

OTF North York is AMAZING! The coaches are excellent, the workout is fun and exciting. The facility is clean and very well organized. If you're looking for a challenging workout, I highly recommend OTF North York!

The fact that it is monitored and I can just focus on working out without distractions. When I’m finished I know that I’ve done something!! The coaches are great and been seeing results!! Highly recommended :)

By far the best around. I love OTF, the staff and coaches. They have a great range of classes which works for my busy schedule. The facility is clean and in a great location.I'm obsessed with these workouts

I have improved myself so much by doing 1 hour workouts here. Its the sweatiest workout so far. Never been able wake up early but here I attend 5:30 am class . Great staff and coach. …

I loved the energy here! Nancy kept coming around to check in on me and was very supportive. I worked up a sweat and felt amazing....staff was super friendly and encouraging! I will be back!

Vasily, the coach deserves promotion! He always gives positive vibe! However, fees and some policies do NOT make sense at all! Please read contract carefully before signing.

The workout was great!! The staff were very helpful and explained how to use all the equipment. Having a coach to help you along the way is amazing and so encouraging!!

They will CHARGE you a late entrance fee and then refused to let you in if you are late for one minute! Very sketchy place. Also beware those fake 5 star reviews.

one of my best decisions ! Great coaches and the motivation is exactly what i needed to push myself. front desk staffs are also lovely people and very helpful :)

They are money orianted. They have so bad system. I got two month contract and I am looking forward to finish and never come back again. NOT RECOMENDED

I started working out here and I absolutely love it. Tiara at the front desk is so helpful and kind, such a friendly face to see as you walk in.

It really motivates me to see my numbers on the screen and know that I am working to my full potential or if there is room for improvement.

It was very challenging, especially for a beginner, but also very rewarding when you make it through the All-out segments of the workout.

I like the organized structure, intensity, dedicated equipment per person and the Metrics. The OT culture is also motivating.

I love going to Orangetheory, people there are great and its a bwst way to start ypue day. Great people! Great coach …

Great coaches and great vibe as far as studios! The workouts are challenging and always changing, so you never get bored!

OTF North York provides great workouts with great coaches in a great workout environment. I would and have recommended!

Coach Vasily and Daniel. thank you. everyone are supportive and friendly . Classes keep me fresh and motivated.

Each workout is different from the next and the coaches push everyone to their own unique limit. I am addicted!

Amazing! Simply Amazing! Have already recruited 4 other friends in less than a week to come join me next time.

Great studio and great staff! Results speak for themselves. I love everything about this fitness studio.

Love the place! Great coaches, members and staff! The workouts are awesome! The studio is very clean!

Great coaches, great staff, awesome workouts! Highly recommended - great for all fitness levels!

Excellent workouts, great coaches! So much better then other gym experiences! Go check it out!

Day 2 since I joined, great program. The coaches are very helpful and knowledgeable.

Wonderful inviting atmosphere. Friendly staff. Motivating coaches. All round A++++++

Great workouts every single time! Coaches are challenging and extremely helpful!

Best studio ever! Been here for more than 1 year. Love it! Amazing coaches!

The workouts are never easy but very satisfying when completed.

Enjoy the group coach enthusiasms and exercise sequences.

Great coaches!