Orleans Furniture - Gentilly

1452 reviews

4700 Old Gentilly Rd, New Orleans, LA 70126, United States

orleansfurnitureofficial.com

+15043029500

About

Orleans Furniture - Gentilly is a Furniture store located at 4700 Old Gentilly Rd, New Orleans, LA 70126, United States. It has received 1452 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday10am-7pm
Tuesday10am-7pm
Wednesday10am-7pm
Thursday12-5pm
Friday10am-7pm
Saturday10am-7pm
Sunday10am-7pm

F.A.Q

Frequently Asked Questions

  • The address of Orleans Furniture - Gentilly: 4700 Old Gentilly Rd, New Orleans, LA 70126, United States

  • Orleans Furniture - Gentilly has 4.8 stars from 1452 reviews

  • Furniture store

  • "I got a vanity from here and picked it up recently"

    "There was a miscommunication with the customer service department in regards to the delivery of my furniture but Ray, the GM was quick to rectify the issue, apologize and assured me that the issue would be corrected"

    "Felix was amazing"

    "My intentions was to come in and get a sofa "

    "This is the only furniture store I buy of all my furniture from because I know the quality, delivery and customer service is always 5 star"

Reviews

  • Carolyn Tran

I got a vanity from here and picked it up recently. The service was great and so easy. The warehouse is huge in the Harvey location. Everyone is really friendly and ready to help. Especially when picking up my vanity, everyone tried giving a helping hand. We had to fit it in my Camry (which I definitely don’t recommend bringing a Camry), but they were so smart and all while trying to figure it out, the first thing they worried about and cared for was my vanity! They didn’t want any scratches or cracks or anything on it. All of the guys were really sweet and didn’t even want me to lift a finger. Please, if you’re ever needing to get furniture, go to this place! They also let you see and look at the product before they give it to you and they re wrap it for you as well as make sure everything is in there. They made the process so easy and painless!

  • Sheri Barnes

There was a miscommunication with the customer service department in regards to the delivery of my furniture but Ray, the GM was quick to rectify the issue, apologize and assured me that the issue would be corrected. He even sent a gift, to show appreciation. That is customer service at its absolute BEST. Update: My furniture was delivered for my Airbnb and put together so nicely, I had to go back and buy a couple other things. The guys who delivered the furniture were super careful and extremely nice. I definitely recommend Orleans furniture for all your furniture needs. I currently have 6 other Airbnb's in other cities and states, and Orleans has been by far the cheapest but best quality furniture that I've purchased thus far.

  • Raynita Lewis

Felix was amazing. He went above and beyond to help accommodate us and to meet our needs. I don’t know what we would have did without him. His expertise and a unique eye for style and design helped us to bring our vision together. We showed him photos of our rooms and he went to work putting ideas and pieces together for us. He is definitely the salesman of the year and so deserving of a promotion or a bonus!! He kept us laughing the whole time and made us feel so comfortable. He wasn’t forceful or overbearing. We really enjoyed our experience with him. Thank you for everything Felix!

  • Derrineisha Duplessis

My intentions was to come in and get a sofa . The moment I walked in I was greeted by Felix Maldonado . When I tell you I was having a horrible day , and he made my visit so much well worth it . His spirit just touched me and he is amazing . I recommend him specifically to any customers that comes here . He is such a sweetie . I’m running out of words cause he just made my day so amazing . And I have a brand new sofa and rug before Christmas . Thank you Felix . you need to be a manager. You deserve it , your awesome

  • Nabeela Bibi

This is the only furniture store I buy of all my furniture from because I know the quality, delivery and customer service is always 5 star. Every one who works there is always so friendly and makes sure they can be as helpful as they can be. Even in times like COVID, all of the furniture they have is in stock and delivery is the next week! Ibrahim was very knowledgeable and had the answers to all of our questions. Definitely recommend to anyone looking for top quality furniture and customer service!

  • Harrison Nedd

Quick and simple transaction…and Mr John J is THE MANNNN … ask for him… he took his time with me and didn’t rush me, I appreciated that, he also made sure I understood the whole process, he greeted myself and my two friends as soon as we hit the entrance, that makes a big difference and sets the tone for my shopping experience… John’s greeting at the door is what sealed the deal, I hadn’t even picked anything out but I knew I was going to buy here, thank you Mr John Jackson

  • Brittany Rhodes

This was a great experience with Mr. Edward Dixon. He accompanied me around the store and was not pushy at all. Everything I wanted and asked for he was so gentle in assisting me. I was very clear on what I needed furniture wise and to stay within my budget also with the size of my home. He went above and beyond walking in circles with me and not showing frustration Or that he was possibly aggravated with my questions. Thank you my family and I can’t wait until our items arrive

  • Mike Francis

We went into the store this morning and immediately we were greeted by Victor Farr. We were able to tell him what we were looking for and he gave us an opportunity to look around the store and then met up with us to discuss our options. We fell in love with a sectional that would go great in our living room. He was as excited about our purchases we were and walked us through the whole thing. We loved the customer service and the friendliness of all the staff there.

  • monique white

If you're looking for a high quality furniture at a reasonable price this is definitely the place for you. The salespeople are extremely informative and helpful and not overly pushy which I absolutely love. I purchase a sofa on Friday and received it faster than I expected on Monday. A delivery guy's were very respectful and on time. They set up my sofa and everything for me I can't be more pleased and satisfied. Definitely recommend Orleans Furniture to everyone.

  • Lakeisha Johnson

I walked into the Gentilly location on 07/27/21. As soon as I walked through the door Mr. John Jackson immediately came over to assist me. Not only did he assist me and went above and beyond to give me great and exceptional customer service. I walked out a very happy customer. Thank you so much Mr. Jackson for your assistance. If you all are looking to get great furniture at a great price with great service, pull up on Mr. John Jackson.

  • Janice Mckeel

My daughter and I walked into Orleans Furniture, looking for a bed frame and mattress, we were immediately greeted and offered help by Alexia. She was very friendly and showed us many options available that met my needs. She also helped me with getting financing! We had Top notch customer service from when we walked in the door and left out. I Will definitely be a returning customer. Thanks again, Alexia!

  • Courtney Breaud

Keyonna was a great! She definitely works for the customer. The store has nice furniture at great prices. Would definitely shop again. Update…. Got a refund. My tables were available but delivery date for everything else kept changing to the point of no estimated date. Asked for a refund for the other items. Manager had an attitude and told them to refund me for everything. Cool. Went elsewhere!!

  • Wendy LaPointe

We went to Orleans furniture looking for a new sofa set. John greeted us at the door and showed us around the showroom floor. He was very helpful in answering all of our questions, very pleasant to work with. The prices were reasonable. We absolutely love our new sofa and love seat. The quality is awesome and it’s super comfy. I recommend checking them out if you are looking for new furniture.

  • Jesse Smith

Had a great experience with Ibrahim today in refurnishing my new place. Was able to do a one stop shop and find the best options that fit my needs without going too over the top. Also appreciated his honesty on qualities, fabrics and options, so overall check these guys out next time you need any furniture. The vacation cruise bonus didn’t hurt either!!!

  • Brenda McGrew

I came into the store right before closing, not expecting to make a purchase. However, Alexia provided me with such great customer by working with the store manager to offer me the best price. I was the last customer to leave the store and they did not make me feel rushed at all. Alexia closed the sale with a sofa, two chairs and a rug. Thanks again,

  • April Williams

Fellx is a fast talker but very good people I had someone to pick up my mattress for me but it was the wrong mattress which it was my fault I should have made sure that my driver that came pick it up make sure it was right but I really appreciate Orleans furniture for bringing me my mattress I will be back soon you guys be bless …

  • Ida Ducre

The salesman Edward Dixon was very friendly and very knowledgeable about the products. The guy in the pickup dept was also friendly and took his time to load my purchase in my vehicle . Both guys were very professional and patience. I'm glad I chose this furniture store. The prices are low for the .quality of the furniture.

  • Josie King

Our sales rep was Edward and he was super great! He greeted us and walked around with us as soon as we walked in. The ladies at the front desk were very polite, smiled, and greeted us. This place was highly recommended to us, so now I know why. We will not purchase furniture anywhere else from here on out. Love this place!

  • Alishia Adams

We came in and was,greeted and served with the best customer service .The Salesman Jay was the best he gave us good quality furniture at the best price great personality.The Gentilly location, is the best i have frequented. I've been to other locations ,but by far, this 1 is the best THANKS!!! U GUYS ROCK❣❤ …

  • latoya scott

Hi my experience was pleasant Mr. Rick was very patient had great customer service he got me just what I needed pointed my in the right direction. My cashier Benjanca was so sweet aswell, she was so patient with my purchase thank you so much for providing great customer service. It’s greatly appreciated.

  • Coach Corey

Visited Orleans furniture in Gentilly and Ashley our sales associate was great. She helped us in every aspect of out purchase. She was very knowledgeable and detailed. The best part of visiting the store was that she was a very genuine and sweet person. Please visit and ask for Ashley for all your needs.

  • Tomorrow McLemore

Love everything about this place! Very pleased with my purchase! Victor Farr was my sales associate and he helped us make every decision and actually listened to our wants and needs rather than pushing whatever furniture they wanted sold. This place was very wonderful and highly recommended.

  • Rob Greenlee 3

This is a great store lotta friendly faces especially the guy that was helping me I think his name was Felix really really knowledgeable about furniture with to buying oh you know what I should look for in he knew exactly what I needed will be definitely coming back because of him

  • Kayla Zachary

I was welcomed with pure hospitality. I think His name was John but I know his last name was Jackson. I was looking for an up to date bedroom set and he was able to show me a couple of options. He was so welcoming and helpful! The store had options & I loved my experience there.!

  • mat Martin

The customer service was outstanding, and the products was exactly what I was looking for.” “I was so pleased with the service I received from this business. Felix went above and beyond to help me find the perfect items.” “I was very impressed with the quality of the products.

  • Danielle is Digital Danielle Holmes

Mr . Felix was super excellent in his customer service ! We got what we wanted and he was patient and informative . Even when he was sure he still asked his crew .The crew of Orleans furniture takes care of their customers and I love how they work as a team ! Good job y’all!

  • Cam

Felix was amazing ! As soon as I walked in the door he was able to assist me with everything I needed. I found amazing furniture for a nice price ! If you’re looking to buy furniture and need help GO TO FELIX! ASK FOR FELIX HE’S AMAZING !! He’s very patient !

  • Da’Juan Brown

The Associate helping me was very communicative, and understanding. She was patient and she gave really good advice ask for Alexia she’s a jewel. The store is really neat and well kept and the presentation is beautifully set in there. I’m forever a customer.

  • Amit Gulati

Delivery service is terrible. They refuse to actually deliver your furniture and try to extort you. The company keeps blaming issues on the fact that they use a 3rd party delivery service even though the drivers are wearing shirts saying orleans furniture.

  • Poda Pod

Love the great customer Service and the furniture and rugs are really nice quality. My Rep was on it and helped me and the customer service is top notice. Thanks again for the nice furniture and best price and most important is excellent customer service.

  • Mj Head

Mr.Felix was such a wonderful help, and very patient he is a really good people person .I have referred him to a few people already.and I purchased my sofa set the same day,it's just what I was looking for.thanks Orleans Furniture and Mr.Felix God Bless!

  • Kristy Frazier

Ibrahim was absolutely the best!!!! We walked in just looking for a sofa, but walked out with a house full of furniture. I appreciated his honesty. I also enjoyed the fact that he just let us look around without being pushy. Thanks again Ibrahim.

  • Tinakay Wood

Felix M. Was my Sales Associate. He is very knowledgeable/informative on merchandise I was looking for today. I was not pressured to make a purchase, pick-up was quick and easy, and checkout was a breeze. It’s safe to say I’m a happy customer!!!!

  • Mamie Boyd

Felix is a very professional salesman. He is patient and work for customer satisfaction he is a pleasure to work with. In the future if I had any other needs I would come back and look for him. I would recommend him to my family and friends.

  • Kimberly Daste

Felix was a big help at Orleans Furniture Store. As soon as we walked through the door he immediately spoke to us and began to help us out. He had a lot of energy and seemed excited about his job. He was super nice and talking with him felt

  • C y

Felix showed excellent customer service and was very attentive to my needs. Roma is so pleasant and ensured that I was satisfied. Both Felix and Roma are a true asset to Orleans Furniture store. I will highly recommend future customers.

  • Ariane Thornton

Today my experience with Mr. Felix was amazing. He was very helpful and he took his time helping me and my husband pick out our new table set and sofa set. If you are looking great furniture at a great cost get at my boy Felix!!!!!

  • Herbert Reaux

Outstanding customer service, the prices, the furniture, the atmosphere the people went above and beyond to make sure I had everything I needed and some lol thanks for the promotion gift. Looking forward to shop in there again.

  • Chassy Roberts

I had the pleasure of working with Ibrahim. Best experience ever while shopping for my new home. He was very attentive, professional, knowledgeable and friendly. I would recommend him anytime and give him 100s across the board.

  • Bryan Melancon

Felix was very helpful and informative about everything in the store. He helped me pick out a sofa and bedroom set. In and out in about a half hour. I recommend this company and also recommend you ask for Felix to assist you

  • Sasha Mariah

Amazing service from Felix! He helped us get everything we needed and was super super nice. He has a lot of energy and does everything he can to help his customers. Thanks so much Felix! I will never forget this experience.

  • Diana A

Moody is very patient and took his time to help me find what I need. When you go here, try to have him take care of you. He also made sure I was content with everything. I felt lucky to have come in while he was working!

  • Melissa Blanchard

Ibrahim was a pleasure to work with. He was friendly and knowledgeable. He made sure we got the best deals and let us know about financing options and other offers that were related to store purchases. Highly recommend!

  • Vanessa Aragon

Great experience at this location. Felix was such a great help and definitely an expert in his field. He can definitely get you what you’re looking for. He made my shopping experience one of a kind, I’ll be returning.

  • Kamryn Nixon

Felix is awesome! Very polite friendly and also helpful... love him! Best employee we will be coming back soon! He made everything easy . He’s great if you’re looking for someone to go through please ask for Felix !

  • Tashara Gray

Felix was AMAZING from the moment we walked in the door until our final purchase. He allowed us to shop around while checking in to make sure we didn't have any unanswered questions. He was GREAT. Thank you Felix!

  • victoria farve

I really appreciate the welcome so I'm going to walk in the door the kindness of the salesman Abraham you are a wonderful and I am so glad to do business with you all be blessed stay prayed up God loving so do I

  • sidney

John was awesome, he helped me find what i wanted. He asked me to do his review yesterday and honestly how could i forget to do it when he was such an awesome person. Definitely recommend everyone. to go to him.

  • Tanike Simmons

Great customer service. Ray the store manager is very nice and sweet. alexia also helped break down the financing payments. Ibrahim my salesman was a wonderful help. Definitely coming back for ALL MY PURCHASES

  • deranecha francois

Felix was a great salesperson with great energy. He helped us out tremendously and we were able to find exactly what we needed. I highly recommend requesting his service whenever you are at Orleans Furniture.

  • Kimberly Cooks

Omgosh Felix is so amazing.He is so genuine.He went above and beyond and he didn’t leave my side.He doesn’t even know how much he changed my life. I am absolutely happy with my purchase Thanks to you Felix‼️

  • Craig Miller

My son and I had a great experience at Orleans furniture- Gentilly. We met with the store manager Ray. Ray was very knowledgeable about the product. Overall I would recommend shopping at Orleans furniture.

  • Jarmel Harvey Butler

Abraham was just the perfect salesman. He’s funny and very knowledgeable. I’m gonna bring my daughter to come get a bed set from him and I’m gonna recommend all my friends and family. Yes he’s that great.

  • tasia polk

I literally always shop here for my furniture and they never disappoint. Felix was a great salesman. He made sure we got everything we needed in less than an hour. Let me add, it was all at a great price.

  • chavontas murray

Felix was very pleasant a great salesman, we was able to get a house full of furniture in less than 1hour. It was an amazing visit and if you every need anything Felix is the man at ORLEANS FURNITURE….

  • gabriel smith

Felix was amazing he hooked me up what exactly what I needed in no time at all got me in & out! He made me feel at home & comfortable & not rushed! I’ll be back for all my home needs! Thanks Felix!!!

  • Ashoka Gray

Ibrahim was very nice and helpful throughout my whole encounter and process of buying furniture with you guys! He also funny and made sure that I was a satisfied customer. Thanks I will return again.

  • Janee' Horne

Awesome customer service, agents are very friendly and professional. Felix was especially amazing, he was very knowledgeable about the products. I walked out what exactly I wanted thanks to Felix.

  • Shawn Scott

Felix was truly awesome with us. He took the time to help with all our furniture needs with a smile while keeping us laughing at the same time. Come see Felix even if it’s just for the laughs.

  • Andrew Zadekian-Jameson

Felix was very helpful with showing me exactly what I was looking for. He was helpful but not pushy, which was nice. I found a great sofa and love seat at a reasonable price and I left happy.

  • Melba Ricard

Felix . Hey everyone SWYD and go to Orleans furniture in gentily make sure you ask for Felix bcuz he is the man. And he will get it done . Thanks Felix you were the perfect salesman …

  • Yō nühái Donlaquay876

First I wanna say mr Felix was amazing, he helped me out a lot excellent customer care service , I’ll definitely be here again & also introduce my family to this store , good job keep it up.

  • ARIANE MORGAN

Felix was awesome. He greeted us and gave us the best deal for our needs. My sister and 7yo nephew just moved back home to New Orleans from Houston. She has a house full of furniture now!!

  • Gabriela Flores

Highly recommend, I don’t use any other store! Orleans Furniture has in my humble opinion the most quality furniture. Have been gettin my whole house furniture from them for over 8 years!!

  • KobyA1

I had a great, legitimate experience due to my sales representative FELIX!! He was honest through and through and made me feel comfortable choosing my furniture. Thank you so much man.

  • Jeanique Jackson

Had a great experience at Orleans Furniture on old gentilly road. Was greeted by the great Mr. Felix, and felt like an appreciated customer. Will definitely be doing business again!

  • Mahmoud Kased

Great prices and awesome service. The sales men aren't pushy like rooms to go. They let me walk around the store in peace and when I was ready for them they were there right away.

  • Kimberli Barnes

Felix was an awesome salesman! He wasn't hovering over us while we looked but was readily available whenever we had questions. Very pleased with our service and our purchase.

  • dawana

LOVE LOVE LOVE THIS STORE!!!! Always buy great furniture from here also IBRAHIM have fun help picking out things very patient with customers….. THANKS YOU GUYS I WILL BE BACK

  • Khilie Oubre

Felix was so helpful, pleasant and patient! He gave me the space and time to find what I wanted but was readily available to help me with any concerns! I highly recommend!

  • Tanyaneeka Powell

Just made my first purchase at this location. Felix was the best! I got everything I wanted and more. Glad I decided to give this location a try! 5+ stars for sure!!!!

  • Arthur Anderson

Found the same bedroom set at Orleans furniture that hurwitz Mintz was selling for 800 difference. My sales person Felix was easy to deal with. Great experience!!

  • louis j

Me and my family just came here to Orleans Furniture and received help from Felix he was amazing and helped us find everything we needed. 10/10 customer service !

  • Monique Reed

Orleans Furniture has awesome service..nice, friendly,helpful employees/management... I 100% recommend this furniture store... Thanks a lot Orleans Furniture☺️

  • Linda Trueblood

I had a great time at Orleans Furniture working with Felix the cat. He made me laugh all through out the sale and showed me all the deals. Thank you Felix!

  • Jeraneta Blue

Felix was an AWESOME sales rep. I’m truly indecisive and he helped me to make the best decision on the most beautiful bedroom set. Customer service is A1

  • Sham

The best furniture and kindest people on earth! Been coming for over 10 years! Ray & company always go above and beyond! Thank you guys! …

  • Jane Gentry

OMG! Had a wonderful time at Orleans Furniture with Felix. It was a great experience and I got some great deals with Felix. Thanks again Felix.

  • Corey Lotts

Mr.Felix was very attentive and kind, he helped us picked out the perfect bedroom set and dinning room set. Shopping experience was a 10/10

  • Glenda Sims

{here from Texas} Mr. Felix was extremely helpful. I was able to make my product selection, buy it and get out of the store within an hour.

  • Gee Trill

Ibrahim was very helpful and made my shopping experience great!!! When you visit this location ask for him he is a great salesman!!!!

  • Betty Schaffer

The sale person was the best he took his time. To help me find the right mattress and make sure that I was please with my selection

  • Orion Freetime

Felix was a SUPER GREAT sales attendant. He made furniture shopping an fun & exciting experience. I rate this store a 10 out of 10.

  • Michelle Yarbrough

Felix M. Gave us great service. He was very patient and helpful with everything that I ask for. When you go there ask for Felix M.

  • Shandricka Clark

I love the family like vibe. Wonderful experience and good service. I want to personally thank ABRAHAM for his wonderful service.

  • cari robinson

Was a great experience. Shoutout to Mr.Felix for helping me get the best deal on furniture for my home. He was really a big help.

  • Alexis Padgett

Mr. Felix at Orleans Furniture was GREAT! He helped us out in every aspect & made buying furniture easy peezy!! Thank you …

  • k n Trina Parker

John was real helpful and he carried my item to my car.. Great furniture store with good service! I’m definitely going back!!!!

  • Nicole Lawrence

Felix is a wonderful salesman. Funny and knows where all the deals are in the store. Had a great experience. Thank you Felix.

  • Karen Marshall

I really was only going in for a looky. But my salesman was sooo good I made a purchase! Thanks y’all! I’ll be back too

  • floretha stewart

Very nice and friendly people John was very help and the guy at the front desk first time there and want be my last

  • Debbie Mercadel

Alexia was a GREAT salesperson!! I will always come back and send people to her!! Great experience!! Thanks Again!!

  • Christine Laird

Fleix was a great sales associate he was very attentive to my needs and helped me get everything he was awesome.

  • Adil Jerrari

Great shopping experience. Staff are very friendly and helpful. I would strongly recommend Orleans Furniture!

  • Amaka Onwuejeh

Felix is the best salesman I have ever dealt with. Absolutely awesome funny and informative. Thank you Felix!

  • noemi rivas

Staff is very helpful and patient. They always help me on what I’m looking for. I definitely recommend them.

  • arlinda vorrice

Mr.John delivers 5 ⭐️ customer service and is simply awesome and amazing the entire staff is super friendly.

  • Jacque Lazarus

Felix is the guy to see for all your furniture needs. I definitely will recommend friends and family.

  • Aaroneshia Patterson

Very helpful I found everything I needed. I’m most definitely going back for more real soon ❤️

  • LaDeyshea Lee

I love your worker Felix. He is so down to earth and the sweetest worker. He needs a raise.

Similar places

Furniture Mart

265 reviews

9921 I-10 Service Rd, New Orleans, LA 70127, United States

Doerr Furniture

171 reviews

914 Elysian Fields Ave, New Orleans, LA 70116

west elm

88 reviews

2929 Magazine St, New Orleans, LA 70115

Canal Furniture

85 reviews

4021 Tulane Ave, New Orleans, LA 70119

Orleans Furniture - East

82 reviews

7040 Read Blvd, New Orleans, LA 70127

Fischer-Gambino

81 reviews

637 Royal St, New Orleans, LA 70130

Broad Warehouse Furniture

62 reviews

119 N Galvez St, New Orleans, LA 70119

Rent-A-Center

46 reviews

4800 Chef Menteur Hwy D, New Orleans, LA 70126

Nadeau - Furniture With a Soul

43 reviews

2728 Magazine St, New Orleans, LA 70130