Horrible by my standard. The pictures are very deceiving - the apartment is very dark. The corridors leading to the apartment within the building felt like we’re in some dingy street. Wi-Fi without internet when I checked in (by myself - it’s one of those you pick up your own key, etc) myself at 7.30pm. Called the hotline and told me nothing they can do about it until tomorrow 9am. I have a 7am conference call. Go figure! The wooden floors are sticky and I’m quite sure hasn’t been cleaned for a while. Bring your own bedroom slippers if you are Asian and wearing shoes indoor is not common or comfortable. The carpet in the bedroom are stained. I wouldn’t recommend it and I have no idea why my company booked me in this place except that the relocation agency has very low standards or couldn’t care less. Either way, this apartment is cheap for a reason.
Trip type
Business

I made a booking on April 18th for 3 Suites (2 bedrroms in each suite) housing 12 adults (all 35 years old) for August 6th 2021. Today, 10 days before our booking, I am informed that my booking has been cancelled due to overbooking. The on the day manager was rude on the phone, and said they found an alternative, the alternative was 3 double bedrooms (so 2 double beds per room) - which would mean 4 people sharing 2 beds in 1 room as an alternative. This trip was a third time rebooked hen party, for a wedding that has also been rebooked 3 times and the sheer lack of empathy from the venue who are blaming Booking.com is insane to me and I would not recommend working with a group that so aggressively are lack a level of compassion and quite frankly do not seem to understand hospitality.
Trip type
Vacation
Service: 1

Booked via booking.com. Just THREE days before our stay Premier Suites Plus sent us an extremely blasé message saying some current guests wanted to stay longer so we could either be refunded or they could book us into a hotel. Somewhat undermines the point of booking! I know hospitality has it tough at the moment, but there was no acknowledgement of how disruptive this would be for us, having booked months ahead. Am giving two stars rather than one as they did sort a hotel for us, and paid the difference, which we obviously appreciate. However the hotel is not particularly suitable for our family and not what we had in mind when we went for an apartment. Book here at your peril!

The room is infested with silver fish insects and the wooden floor is popping up quite badly. It was quite hard to locate the exact room for the first time, as each building has its unique name and most buildings are around the Quakers Friars.
Trip type
Business
Travel group
Family
Rooms: 1
Service: 3
Location: 2
Safety
Room is infested with silver fish insects.

Thank you for providing a first class experience for my family. Everything from beginning to end was better than expected. Ease of check in and out, clean and modern accommodation, location and cost. We will be back and recommend to others.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5

This stay was great! Great location! Very helpful staff! Only downside was the £250 deposit which is a bit of a pain and they advertised a free parking space with the property
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

We actually didn't end up staying over for various reasons, but not because of the accommodation which looked great. Clean and functional. Excellent location. Very friendly person on reception

Great customer service, Location, apartment. Also got free late checkout.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5

I stayed hear for 3 day's doing some the shopping and went to at Bristol in Bristol. I went with Linda to Bristol by stagecoach falcon . By sally Stubbs

Friendly customer service, tidy flat great location, flats a bit small with kids