Prior to the disgusting customer service on 28/6, these guys had a 4 star review from me. NOW THEY GET A -5★ RATING ... IF GOOGLE WENT THAT LOW AND ALLOWED CUSTOMERS TO RATE THEIR REAL BEHAVIOUR. Being allergic to MSG, I always ask for plain salt and today was no different. After I arrive home I open the chips, eat one and to my horror there's chicken salt all over them. Oh well, back in the car and drive back to return them and get a new meal. Upon complaining, I was told I didn't ask for plain salt. (I know I did. Have been asking for plain salt in take-aways since 1985 but he failed to write it down). With that retort, I asked for my money back and for a new kebab as well, since this one will be cold by the time I return home, again. He refunded my money, didn't bother putting new chips in, and said no to the kebab. He returned to making a pizza and then continued to carry on insinuating that I was lying. That was like a red rag to a bull. I told them their customer service sucked, swore at him and walked out. How dare he tell me I was lying on several occasions. I know what I said and the number one customer service lesson is DO NOT ARGUE WITH THE CUSTOMER. Ask yourself this - Would I have wasted my time and petrol driving back in the pouring rain if I didn't ask for plain salt! Is it too much to expect to receive what you actually order? All they have managed to do is alienate another customer. Have you guys even read your reviews lately? They're atrocious! 32% of them are just 1★. Obviously no one in there is interested in keeping your customers, so say goodbye to another one that's been frequenting you for 18 years. There's a lot more I would like to say but I won't stoop that low to your level of bad manners and rudeness. Guys, I will leave you all with this thought ... "Karma can be a real *$&%!".

Food is always gonna be hit and miss regardless of who cooks and for a variety of different reasons (ie, not really in the mood for a dish, hot or cold day, previous meal altering this meals flavours etc), I’m just glad I don’t have to cook & even if I’m paying I’m damn grateful to who ever cooked. Being kind isn’t hard & it’s only 1st world to be so rude over food. This business has been operating since before 1997. It’s over 21 years old, in an industry that doesn’t allow businesses a free ride. I see multiple complaints from the same people here. You should keep that in mind-Why return when there’s other local stores that sell the same thing & you tell the public not to buy from there, why complain when you do go back? It paints a picture of type of person complaining, that’s for sure. I love this shop and enjoy the characters that deliver to us. Prices are good, they’re open late, I can pay by card, they’re kind and friendly if you are. That’s fair. No one owes a douche bag anything. I’ve worked in fast food and I bloody hate jerk customers.

ordered a 3 pizza meal deal, should have cost $40 and $4 for delivery liked their latest brochure states. Quoted me $49, and told me delivery was now $6, still doesn't make sense. So my wife said she would pick it up, now was quoted $41- Righteo. Wife went to the shop and they wanted $42.50, now really? trying to make "easy money" from us! As for the quality, very average- maybe a little bit better than pizza hut. the Pizza base tasted like old over mixed and/or over proofed dough, was horrible. This place is only 1 km down the road, but i wont be going there again. Minchinbury pizza by far has the best pizza and i will continue driving the distance for it.

Walked in was going to buy food and order and spoke to a old man who was rude didn't even go and look at first , we were promised a replacement kebab that was wrong on Thursday night and as soon as I mentioned it he said no why didn't you return that night well 15 minutes each way, NO. Anyway so tonight after saying no he went out back said no names were left so you lost business for being a tight old man I have a family of 5 and now I won't go back ever Sad business rude old man and food not correct when ordered.
Service
Take out
Meal type
Dinner
Price per person
$60–80
Food: 2
Service: 1
Atmosphere: 1

Great place friendly environment great customer service great food not to bad with prices all round great place recommend calling in and getting a great kebab or snack pack or pizza
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Beef HSP, Mixed Kebab, Large Pizza, 2 Small Pizzas, Any Large Pizza, Any 3 Large Pizzas, sml Garlic Pizza, Iskender Kebab, Chicken Onion, Mixed Pide, Family Pizza, 2 Large Pizzas, Supreme Pizza, Chicken Pide, Lasagna, Chips
Parking space
Plenty of parking
Parking options
Free parking lot

We ordered 3 family sized pizzas (kebab lovers, meat lovers and an Aussie), garlic bread and bottle of drink which came to $65... when we brought it home we couldn’t work out who’s pizza was who’s because they all looked like meat lovers. They were missing a lot of the usual toppings. The only difference between them was one had shaved salami on it and the other 2 had ham, cheese and sauce... I don’t know if it’s under new management or someone didn’t know how to make the pizzas but we didn’t get what we were expecting. Pretty disappointed. After eating 2 slices you didn’t want anymore. Definitely wont go back now

A lot of people talk about the best pizza in sydney this one is up there especially the HSP they do not hold back on the ingredients and love to fill the pizza up! Long time customer love this place
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Beef HSP, Mixed Kebab, Large Pizza, 2 Small Pizzas, Any Large Pizza, Any 3 Large Pizzas, sml Garlic Pizza, Iskender Kebab, Chicken Onion, Mixed Pide, Family Pizza, 2 Large Pizzas, Supreme Pizza, Chicken Pide, Lasagna, Chips

Got two pizzas and a garlic bread. Service was prompt. Garlic bread wasn’t cooked enough. Supreme pizza had a good amount of toppings, dough thickness good enough but the pizza lacked flavour. Considering it’s a supreme it should’ve been pretty tasty from the mixed ingredients maybe they need to consider adding more flavour to the sauce or adding more sauce to the base. We’ve gotten pizzas here previously and they’ve definitely been better than tonight. Not sure if I’d bother going back.
Service
Take out
Meal type
Dinner
Price per person
$20–40

Completely agree on Issa comments, Bad owners and terrible unprofessional management!!, Be ready to wait for long hours with no time frame. It use to be my favourite kabab shop due to customer service but as the business is grownup so the attitude of owner is more arrogant now. He has no care and respect for customers at all. I have done with him now and strongly suggest you to look for other place like Avanti kebab which provide better customer service, good rate and most important respect to the customers.
Meal type
Dinner
Price per person
$40–60

Bad management and customer service. Ordered on menu log a 'beef kebab and chips' and got a container of meat and chips. When we called to explain the confusion the 'manager' said it was our fault and complained about working hard and being under-appreciated before saying he doesn't have time to talk on the phone. After a very long chat he finally said he would make us a proper kebab but we have to pick it up. This was 9pm after waiting 2 hours for delivery. Refused to allow us to have the proper kebab tomorrow.

Went down there for dinner bought a kebab I paid for extra Meat I got home it had hardly no meat and had more Salad on it I went back down and the guy who works in the shop put it on scales to Weigh it omg I didn’t pay for more salad they were really good ages ago now it’s the worst pizza shop to go to never will go back look after your customers if they don’t get what they want they won’t come back.
Service
Take out
Meal type
Dinner
Price per person
$60–80

I'd give 0 I spenf nearly $100 get home the order is wrong been out all day so I ring up tell them its all wrong not coming back 10-15min drive so take my name num said they replace it go in 2 days later don't know nothing about it all I asked for was 1chic kebab to be fixed up not the whole lot never again
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Chips

Great food and service, in my opinion they make one of the best pizza in Western Sydney. They are located in relatively a small market in Emerton which is close to Emerton indoor sports park. They have a gud variety of kebabs and other Turkish and middle eastern delicacies but their pizza is great. They have a small sitting place but they also offer home delivery. A small parking right at the front of their shop but plenty of parking available in closeby streets.

Food is nice, but wait time is way too long and very disappointed how a loyal customer was treated over a order that was not clear on the menu that you have to state you want a Beef Kebab Roll to get a roll not just Beef Kebab = this you just get meat. The Manager did not deal with the customer the right way Wait time was nearly 2 hours, understand busy, but advise customer or call in another driver, Not happy on this occasion they are lucky their pide is nice

Chips are great. Kebab...I don't know. I absolutely hate BBQ sauce and ordered 2 kebabs takeaway one with BBQ sauce for my partner another one with hummus and garlic for myself. Place wasn't busy so you would expect, they would get 2 kebabs in one order right. Well nope... so I paid 35bucks for one kebab, chips and womited straight after I bite into the other one.... Great experience thanks for that. You definitely won't see me there again.

Worst pizza and kebabs in sydney. Customer service is the worst. Bunch of unprofessional immature men who don't speak english properly and do not serve people in a harmonious welcoming respectful manner. The food is tasteless, soggy and cold and they have given the wrong food and drinks. Long wait of one hour +. The food, drinks and service is low quality and it is not worth the price. I DO NOT RECOMMEND

Partner and I was there about half hour ago ordered two kebabs and asked for them to be extra toasted but they wasn't and also not enough meat on either kebab but it was partners first time eating from there and he said he will never eat a kebab from there again I must say I was going there years ago and the kebabs were alot tastier than what they are now

Will never order from here again!! Chips real oily no chicken Kebabs missing extras which i paid !! Oily also....lasagne wouldnt feed it to Dog its over cooked and dry even my 9 yr old was bothered by it!!! And service over phone...youde think youll at a footy change room the way they carry on in background....Never again!!

Great little.hole-in-wall gem that you rarely discover these days. We visited for the first time this week, were surprised to see so many customers queuing up, and coming and going but the pace was fast. The service was warm, friendly & efficient. The order was correctly executed and tasted great. We will be back! More

Best pizza in the west without a doubt they should really have 5 stars. Pizza is always so good, fresh out of the oven and just overall tasty.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Any 3 Large Pizzas

Constantly waiting over an hour for the food every time we order, and now they've lost our order.... It doesn't matter if you're there for pickup or waiting for delivery.. Not nice watching people work at a glacial pace while you wait for over 40 minutes for 2 pizzas. If I worked this slow at my job I'd be fired!

Customer service was terrible I asked him for a simple favour and that was to please put the cheese on top of the meat. He started with rolling his eyes at me and mumbling something that I didn't hear continued with saying that he is too busy and he will do it the way that he likes amd that was final

This has to be the worst kebab shop in Sydney. I ordered a chicken kebab through Ubereats, it had half cooked chicken, the bread had gone cold and hard. The onions smelled really bad. My friend had warned me not to eat from this shop but I had to learn the hard way. Shut yo shop and go home.

Use to be great one got it for dinner a few weeks ago ordered a mixed snack pack and a beef snack pack waited over an hour half to be delivered to open up to eat and have litrely cold dinner cold meat and chips
Service
Delivery
Meal type
Dinner
Price per person
$20–40

Tried the Gazza special pizza last night and it was so yummy and one of their best. Very well presented with the tomato slices on the top.
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Large Pizza

Lovey fresh food very happy amazing pizzas
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 4
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking

Amazing kebabs and pizza, best in the west. One problem though is that if you try to order delivery over the phone for kebabs, they refuse and tell you to come in, they only deliver pizzas. I also don't like that you can't upgrade your chips to a large in a kebab deal.

Decent kebabs in the area and a go-to pick for food deliveries even though they might take upwards of an hour, occasionally surprising us with quick deliveries depending on availability or how busy the store gets. The workers are pretty easygoing and generally nice.

Okay if you’re looking for great customer service - Don’t get your hopes up. They’re a bunch of men on the go to get the job done but they make a bomb arse pizza ! Never once let me down on food. Wait takes a while sometimes too so perhaps call in or order online

Me and my brother ordered dinner tonight and they said 45mins and it has been over an hour and a half we are never going to be ordering from them again and neither should anyone else
Service
Delivery
Meal type
Dinner
Price per person
$20–40

This place is great for buying food I bought food from every night during the pandemic and I would not buy food from anywhere else they are that good the staff are so polite and I wouldn't go anywhere else to buy food other than their

Very friendly staff who were able to help me with an affordable vegetarian dish
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

Very good food , piza and kebab. But why they don't use proper hygienic gloves while in process of making dough and kebab. How clean the nails could be. And afternoon staff too crowd-up in the qubic space.

The kebabs are one of the best in the area,quick service and great staff
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

Food taste and quality is bad, service even worse. Never again
Service
Delivery
Meal type
Lunch
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

Best kebab I've had in a long time. They managed to get the outside crispy without cooking the lettuce and salad on the inside. Now that's talent! Oh... and no fat running out the bottom!

Very impressed with the quality of food and price wise. Customer service over the phone couldve been a bit better. Cheap food and lots of it. Will over again just not over the phone.

The halal snack pack was average in flavour, with the amount charged for the HSP being above average for the local area. However, the price for a 1.25L softdrink was very cheap.

Best pizzas with generous toppings and great value. Always greeted warmly by the friendly staff, no matter who is serving.
Food: 5
Service: 5
Atmosphere: 5

The food is always fresh and tasty. I don't think we have ever had anything that wasn't good. The staff are always friendly and happy to have a chat while serving you.

Im actually that annoyed that im writing a reveiw of how unorganized this place is. Second time in a row i have not received what i have ordered and this time it

Best kebabs and pizza in the area. Even the chips are nice and crispy. A goto place for kebabs and pizza.
Food: 5
Service: 5
Atmosphere: 5

Great value for money! There can be a bit of a wait on orders and customer service could be a bit better but you won't be disappointed with their food …

Just had a mixed kebab and couldn't believe that I had 2 large sharp pointy 1.5cm bones in it. Lucky no injury or I'd be coming to see you champ.never again

Can’t go wrong always yummy. But the service is a bit off. Could be nicer tbh.
Service
Take out
Meal type
Lunch
Price per person
$1–20

Absolutely nothing to complain about, everything was great
Service
Dine in
Food: 5
Service: 5
Atmosphere: 5

Good food. Fresh food. Friendly staff. All round great place to get a hot meal.. specially after a night out as their open till late.

Best pizza around always quick even when swamped. Always enjoy ordering here
Food: 5
Service: 5
Atmosphere: 4

Really was delighted to see my pizzas cooked to perfection. Great service and fantastic delivery time. Have ordered non stop

Food is very good! The wait time can be super long on busy nights, otherwise pretty decent on a quiet night/time.

They make great pizza and well fried chips if you want to take a break from cooking for the night.
Se…
More

Worst kebab place ever. They don’t care about their customers. Burnt food. No gloves while prepping food. More

Been a customer for over 10 years great value for money guys inside are friendly food is always good

Had a chicken kebab, It’s ok. Has seating inside, no better or worse than your good kebab shop

Always good food for a fair price
Food: 5
Service: 5
Atmosphere: 5

Best pizza and service in western Sydney, always looked after and the boys love a chat

One of the worst pizza i ate never again they got no idea how to make pizza

Great food and variety. Excellent staff. Eat in or take away.

Want to ask if their pizzas are halal or not?

Good food and service