Paull Travel Ltd is a Travel agency located at 10175 100a St NW, Edmonton, AB T5J 0R7, Canada. It has received 34 reviews with an average rating of 4.8 stars.
Monday | 9AM-4:30PM |
---|---|
Tuesday | Closed |
Wednesday | Closed |
Thursday | 9AM-4:30PM |
Friday | 9AM-4:30PM |
Saturday | 9AM-4:30PM |
Sunday | 9AM-4:30PM |
The address of Paull Travel Ltd: 10175 100a St NW, Edmonton, AB T5J 0R7, Canada
Paull Travel Ltd has 4.8 stars from 34 reviews
Travel agency
"My husband and I recently (January 2019) circumnavigated the globe"
"My wife and I booked our South Africa safari honeymoon with Deanna at Paull Travel"
"Not all travel agencies are equal "
"Let me start by saying, What an amazing group of Ladies! Trips are bookEd for all sorts of things; business, holidays or unfortunately tragedy"
"Laura Kraft just put together an amazing trip for us through Italy and Croatia"
My husband and I recently (January 2019) circumnavigated the globe. We first went on a Luxury Gold Uniworld Tour of Egypt with my sister in law and then my husband and I hopped to Thailand. This was all arranged for us down to the smallest detail by Jalene. Her customer service, cheerful attitude and attention to detail are outstanding. We loved the Luxury Gold Uniworld Tour so much, that we are looking forward to our next one and my sister in law has already booked another to Japan at the end of 2019. If you book the tour to Egypt, I highly suggest requesting the amazing tour guide and Egyptologist we had. His name is Adel Refat El Dosoky. I knew by the second day, that he would be the reason why Egypt came alive for us. His story telling abilities, knowledge and passion for his subject, excellent English and utter kindness, guided us safely through this amazing experience. As for the ship (Tosca), utter luxury! Immaculate! The food was sooo good and so much more than I expected. Chef Hamdy is a world class chef and when he found out I was gluten intolerant, he and his staff went out of their way for me every day and it was delicious! The wait staff were not only great at their jobs, they took delight in learning our little quirks and anticipating our needs every day. Their smiles never dimmed for even a second and the same people who took care of us at breakfast, took care of us at supper. The entertainment was fun and interactive. I surprised myself by participating. In general, the people of Egypt were friendly, welcoming and kind. As a note, there were only 6 of us (out of 70) on the ship who had paid for the Luxury Gold level of service. Our group remained small. We had our own van (as opposed to the other 64 who were referred to as Bus A and Bus B, our own Faluca (Nile sailing boat), Tour Guide and Egyptologist Adel Refat El Dosoky, and we saw things they never did because our group was small. (My understanding is that at the Luxury Gold level, groups remains smaller than 15) I highly recommend spending the extra. It's worth it 100%. Lastly, I would just like to recommend Jalene Murphy to everyone. We've never even met her since I live in BC and she's in Edmonton, Alberta. I will continue to use her and this agency for our yearly adventures. They made it all so easy. When we did have a hiccup at the beginning of our trip (due to the airline, not the travel agency), she was leaving for the day and a coworker called her back as she was about to get into her car. Not only did she cheerfully do so, but she insisted on remaining on the phone with us until it was all sorted out. I (we) couldn't have asked for better. Thank you Jalene.
My wife and I booked our South Africa safari honeymoon with Deanna at Paull Travel. She was very helpful in obtaining and explaining all of our options for packages and flights. However, the true value of having a professional on your side really comes out when something goes wrong. We missed the first leg of our flight to South Africa due to a massive Westjet tech outage. While everybody else at the airport around us was panicking and waiting for hours on hold with the airline, I put in a call to Paull Travel's after hours line. The agent who helped us quickly activated multiple members of the Paull Travel team, who spent multiple hours on a Sunday to work through all the options and rebook the whole outgoing part of the trip to get us to South Africa as quickly as possible. This team absolutely saved our honeymoon. I'm very comfortable booking travel online, and I had never used a travel agency before, but from now on I'll never book a big overseas trip without a travel agent. Deanna and the Paull Travel team will be top of my list.
Not all travel agencies are equal ...Paull Travel is exceptional. I highly recommend their service. Sure, you can book vacations 'online' without professional assistance, but if it's a big trip, far away, perhaps somewhere you've never been with unknowns involved ..I suggest involving a travel agent from Paull Travel. Not only did Laura find me the perfect flights to Palma De Mallorca Spain and then returning from Salvador Brazil, she saved my butt when something very unforeseen occurred while in Tenerife, requiring me to fly home a month early. Thankfully Laura had advised me to purchase proper insurance. Flights were arranged on my behalf and Laura followed up with me throughout the day of travel as I returned, informing me of late flight arrival and options should I miss my connection. And then, the day after I arrived home ...Laura phoned me to ask if I was safe and well back home!! Wow. Just WOW!! Old school service and total peace of mind. Travel can be stressful. Engage Paull Travel the next time you want to take a trip!
Let me start by saying, What an amazing group of Ladies! Trips are bookEd for all sorts of things; business, holidays or unfortunately tragedy. I have used Paul travel before and was more than happy with the package they had done up for us. In this case one of our staff's mother passed away in Italy, during covid. Our staff member was devastated ,Thinking there was no way to travel to Italy because of the covid restrictions as well as time time frame he had to be there. I immediately called Paul Travel knowing they would be able to at least give him some information. To my surprise they said they could find a way to get him there. I directed him to the ladies. They got him safely to Italy , on time for his mothers funeral, and back home. WOW! All with covid restrictions. Can't say enough about Paul Travel. I don't travel much but will always make use of them! Thanks for being so Awesome!
Laura Kraft just put together an amazing trip for us through Italy and Croatia...Her attention to detail, her suggestions for must sees and beautiful hotels with fantastic locations is second to none. She decided to book us private tours through TFL tours which was 1st class. They were very punctual, knowledgeable, approachable and always willing to adjust the tours to best suit our personalities, needs and desires; even the drivers gave us great impressions and made us laugh...This trip will always be very memorable and close to our hearts. Laura is a great asset to this company and should be given a raise...Thanks Laura...With appreciation, Robin and Julie Roberts
My husband and I recently returned from a honeymoon in Greece and Italy that was planned entirely by Lesley at Paull Travel. Coming from a wedding, it was wonderful to have everything taken care of for when we arrived. The locations Lesley chose were central and made travel destinations easily walkable, and the tours she recommended were exactly what we hoped they would be. She made a potentially complex trip smooth, easy to follow and stress free.
Best agency for wealthy people that need support. Though not the fastest to respond, the communication is excellent and lovely people. However, if you are looking for a better deal than you can find yourself on the internet (and these days anyone can do it directly or even phoning the main company that provides the package), shop somewhere else. They charge $150 fees for something that you are able to to find online in 1 minute. Just the fact.
Excellent experience booking flights and medical insurance for my mother-in law. Jalene at Paull Travel put her mind at ease and for a senior with mobility issues who hadn't flown for 15 years, this meant everything! The small details like her personalized luggage tag and contact with airlines to confirm wheelchair assistance were so appreciated. This seamless experience has given her the confidence to travel more at age 81 Thank you!!
We were so VERY impressed with the service and attention received for our cruise... Lesley and her team were so quick to respond and gave us so much attention down to every detail. They also helped us with many questions and took it upon themselves to represent us for the best deal and service! They have all gone above and beyond to make our trip secure and amazing! We HIGHLY recommended!
Friendly staff and excellent customer service! During these uncertain times, where schedules are ever changing, Paull Travel is incredibly helpful and fast every time I phone them with last minute flight change requests. Rhonda is so patient, pleasant and professional. She takes the stress out of booking travel. I highly recommend!
We used Paull Travel to help us for a family trip, and it was the best money we ever spent! The whole team is wonderful to work with and really took our budget into consideration. they were able to get some great prices and listened to what we wanted from our holiday. You would be crazy to try and do it yourself!
Paull Travel is astounding! Lesley and her team are so customer centric. I have had many times during business travel where flights are cancelled, and with their On-call number they provide they are able to advise flights what to do and calm the panic waters and angst when travelling.
Seriously. Why would you try and arrange everything yourself and HOPE that it all works and that there will be no issues? Trade hope for assurance and a fantastic team of professionals on your side and who have your back. Especially now, when things are all topsy turvy!
Paull Travel goes above and beyond to help you in your travel plans! They have helped us a few times and one of the last adventures included our whole family travelling together internationally in 2019! I would highly recommend them. They are thorough and supportive!
Great experience overall. They have saved my bacon on a number of different occasions. For holiday planning they always go the extra mile to make the trip perfectly organized and special. Highly recommend!
Absolutely superb. Our agent (Rhonda) had great suggestions and was so friendly and helpful. She dealt with things I would have never even thought about and made planning so much better. 10/10 recommend.
Amazing over the top service . Great professional and caring people that go out of their way to make your trip the best experience. You need Paull Travel now more than ever!
The ladies of Paull Travel are simply amazing. They go above and beyond to make sure their customers have the best experience possible! I HIGHLY RECOMMEND!
Paull Travel has helped with our corporate and personal travel for many years and all of the staff have been excellent to work with and very helpful.
Excellent service and travel advice. Always great options for our travel needs!!!! Very patient with all our questions!
Paull Travel was very helpful in providing a creative retirement gift for one of our employees. Much appreciated!
The ladies at Paull Travel always go above and beyond for their customers. Best travel agents in the business!!!
They wouldn't even let me inside to book a trip. Very unprofessional. I will never go there again
This organization is first class all the way . Group guided trips are legendary and top drawer .
Pleasant agents and I felt a sense of family when I walked in.
Booking my adventures for years they are absolutely amazing!
They are amazing Thank you Paul Travel …
Love Paull travel....
Perfect
187 reviews
6722 75 Street NW, Edmonton, AB T6E 6T9, Canada