Value, Integrity, Professionalism. These are words that I thought I would never think of when it came to this industry, and yet here I am writing them due to the wonderful experience, that I had with the Penfolds family. I had become weary of trying to find a contractor that could assist me with my home roofing project. I had interviewed a number of roofing contractors prior to contacting Penfolds, and had become very uncomfortable with the vagueness of their approach, over pricing and lack of knowledge towards my general questions. With Penfolds, they had redefined what every homeowner wants to experience with a roofing company . This company exhibited true value in the quality and competitive pricing in the variety of their product line. Not only is their workmanship and products  guaranteed with a transferable warranty if my home was sold, but they stand behind each home project with integrity. The company is well organized and had displayed professionalism at every level of the process I went through from initial interview, product review, quote, contract review, signing, pre inspection, starting my roof job, daily clean up, daily field supervisor inspection, final job review and closure. I had initially contacted their company online and was contacted within a few days by Chris McCready, Technical Advisor. He met with me promptly at my home, went over all of my roofing concerns and took the time to photograph and to document my home in detail. Chris was able to study my project and to recommend  product options that suited my needs, for the specific area of the city that I live in of Coquitlam. What I found absolutely stunning about this company is the depth of what they can do for problem areas of my roof.  I had explained to Chris that I had an overhang that was too short in the face of my home, and 3 other areas that had water overflow problems which damaged my sub fascia and face fascia. Chris has an intimate knowledge of roofing designs and explained to me their ability to correct problem areas of my roof as they have a professional carpenter team that works on site. No other company that I had interviewed had this kind of depth and was willing to address any of  these roofing issues or to offer me options. Others were willing to let the problems continue as long as they got the roofing contract. The workmanship that I personally observed the carpenter(Thomas Klattenhoff),  perform on my house was beyond breathtaking and best of all affordable. There are no words to describe the value, safety and peace of mind that has now been awarded to me. It took over a week to complete my roof and I had the pleasure of meeting and observing my team of 3 roofers go through their daily ritual of clearing the old tiles off my roof, preparing the roof  and installing my Twin Ultra Rubberized Asphalt shingles. The crew was respectful to me, my home and showed great care in completing my roof project. (Ricky, Ryan, Joseph) They were very well experienced with this  type of roof conversion from concrete tiles to asphalt shingles and coordinated the project daily with their field supervisor(Brian Sangster) and on site carpenter. From start to finish they were on time and on budget.  They acted as a team and pulled together. Once the project was completed, Chris McCready, Technical Advisor and Brian Sangster, Field Supervisor, each took time to follow up with me on my project. They reviewed the roof in detail before final closure of the project. With Penfolds you are not just getting a roof, you are getting  true value,  overwhelming integrity and professional staff working on your roof project. Given that this is one of the most important home projects that I had to address, I am happy that I selected a company that had depth of knowledge, experienced staff and a family that stands by their name and workmanship. Thanks………..Michael

Hello Jonathan, Raina and Gladys: We just wanted to drop you an email to sincerely thank you for a job well done on the roofing project at our house. For years, I’ve been listening to the Penfolds commercials on the radio and watching and hearing of other people who have had positive roofing experiences with your company. When it came time to do our roof, I already knew that I wanted Penfolds to do it and you did not disappoint! From the moment that Jonathan came to the house to measure the roof and discuss options, we were impressed. Here a few of the specific things we liked: * no pressure approach to do anything from the beginning. Our initial appointment was just to get an evaluation of "where our roof was at” although we knew in doing so that could lead us down the path of actually getting the roof “done”. * at the follow-up meeting, Jonathan clearly outlined the options available and prices, including presenting a contract with easy to understand language and up front displaying of insurance and WCB compliance. It was great to see everything in writing in an easy to understand format. * communication throughout the process was clear, friendly and appropriately frequent (Raina and Jonathan) * we particularly appreciated Jonathan willing to take our calls and answer questions about things we were concerned or unsure about (particularly weather, rain and concerns about leaking) * the care the crew took to respect and clean up our property and that of the neighbours * looking after final details such as the gate not closing after debris was removed and then offering to add inside trim stripping to the skylight as bonus to causing an issue with the gate * attention to minor details such as spray painting the chimney pipes and vents in brown to match the overall look of the roof * having someone come by to do a final inspection to ensure all was in good order. * requesting feedback on the process (Gladys) As you can tell, I would will definitely recommend Penfolds to others. Thank you to all of you for your professionalism, care and exceptional customer service. You truly made the process “easy" from our point of view. We could come and go from work and know that all was in good hands. Thank you again. Sincerely, Cameron Seib

I have never written a review before but I have to take my hat off to Penfolds Roofing. They put a new roof on our home. Our home is a 3500 SF rancher. We bought it knowing there were issues with the roof and learned last winter it was worse than we anticipated. Parts of the roof are metal and parts are flat. There is an interior drainage system under the roof and lots of skylights. It was an extremely complicated roof to re-roof I am told and I believe it. There were crews of Penfolds guys here for 3 weeks doing the job in the height of their busy season. I was extremely impressed with Penfolds and in particular Jason Pistawka. I frankly think they may have under quoted the job given the unique nature of the roof and the complexity of it. They didn't complain. They stood by the deal and did an excellent job. They even added some improvements to the job for material costs only to avoid ponding on some areas of the flat roof. It looks fantastic and we feel great we can rest assured there will be no more leaks this winter over our kids' rooms. I was really concerned the mildew might form. I highly recommend this company to anyone considering a new roof and Jason Pistawka in particular. Jason organized all the crews, and skylight removal/install people. Jason was was extremely fair and upfront in all his dealings with me. Great company.

“Every person we dealt with at Penfolds was professional, courteous, friendly and helpful. We are so glad we chose Penfolds for our new roof. From our first meeting with Sean Crowther our technical advisor we knew Penfolds was the company we wanted to go with. Everything was explained to us regarding the different types of shakes we could choose, Sean even had the shakes with him so we could see the differences. We felt very comfortable dealing with everyone at Penfolds and the actual crew who installed our roof was incredible and did an amazing job. You could certainly tell Rey and his crew take great pride in the product they produce. Our roof is a work of art and we love it. A new cedar roof is a big investment and it was so nice to have such capable people to deal with. We did not have any problems whatsoever during the project. The roof was started promptly on the day we were told it would be and was even finished a day early after a few very long days. Our yard was cleaned up and there was no debris left laying around. It was spotless. I would highly recommend Penfolds to anyone that is in need of a new roof because in my opinion our roof looks far superior to the other cedar roofs being installed in our area.

This company takes ZERO accountability for their negligence. They left the fence to my back alley wide open and, as a result, my bike was stolen while they have 4 workers on the job site, in broad daylight. Insult to injury. The following day that that they completed work on the house, they left the gate open TWICE before I went and yelled at them (this is after they were contacted TWICE by their own management). Then a worker took a piss next to my car in my driveway - I guess they weren't provided anywhere by the company to relieve themselves - and he felt this was appropriate. Then, when a "supervisor" came to check out how a theft would occur he a) did not understand the fundamentals of how locks work b) lied to try and make it seem as though there were many ways the theft could have occurred c) went out of his was not to engage with me d) did not have the decency or courage to call me directly and instead made the office administrator call (she was lovely). Their absolute lack of humanity, professionalism, and common sense led to a theft on my property under their watch, and days of frustration. This company is not reputable and takes no accountability for their mistakes.

Penfolds Roofing was recommended to us by a friend. Found the company and representatives to be professional and knowledgeable through out the process. The sales representative was very helpful on the phone as well as when he came by to consult and show us samples as well as make suggestions. We had some small additional work done and their carpenter came by in advance to check what needed to be done. Though there was a bit of a delay due to lack of shingles [the ones we picked] and the carpenters availability [jobs before us taking a bit longer] once things got going the crew was very fast and efficient. We had the roof replaced twenty years previous by another company and the difference in professionalism and quality of work was night and day. -The clean up afterwards was very good though they did miss a bit in the back under the deck, a few minutes work on my part, but nothing that I would complain about. The roof crew was excellent, fast, and efficient as well as quite [as quite as a roofing crew can be]. All the crew were very respectful of us when dealing with us in person. I would highly recommend Penfolds Roofing to anyone who asks. A job well done.

In February of this year, we paid a deposit so our leaky roof. We were told that the roof will be replaced in June. When we emailed them in July, we were told that the person who dealt with our file took another job and the file fell through the cracks. We were told that our roof will be replaced in August. When we emailed them about having a specific date, they never responded to our emails. In late August, we were told that because of the hot weather, they were falling behind. Then we were told in September that the head of the crew injured his knee, which means another delay. Then we were told that our roof is complicated (it is not), and it requires a speciality crew. Hence, another delay. At this point, we had been waiting for seven months without even been given a specific date. When we finally pulled the plug, someone with a high rank to apologise and give me more excuses without taking any responsibility about what happened. He also told me that they could start on October 10, give or take. Given how we were treated, we passed. I just find the who experience extremely unprofessional.

Gentlemen; On November 17th my roof started to leak during a rain storm We phoned for assistance and Morrison Barr had a repair rep out within 20 minutes. The fellow put a tarp over the area where he figured the water was coming in. The leak was stopped and he stayed around for a bit to ensure the water had completely stopped. Morrison came out the following day, gave us a verbal estimate which we thought was a fair price and he returned with the contract. The roof was done a few weeks later in a day and a half with Robert's crew. Everything went well. The new gutters that we requested were installed a number of weeks after the roof was done. Randy inspected everything as it was being done and gave us the thumbs up after walking the roof and checking the gutters and the facia board at the front porch area. We are really pleased with the service, the quality, the professionalism of the staff and the warranties. We've recommended Penfolds in the past based on reputation and friends' opinions. We will continue to do so based on our personal experience. Thank you. Grant Coq B.C.

The flat roof on my garage needed replacement due to water leakage and the cedar shingles were also soon due for replacement. I called 5 roofing companies for recommendations and quotes and only 3 of them sent estimators to my home. Of the three companies, Penfolds was definitely the most professional, courteous and prompt in providing me a quote. I corresponded with John Shaw and he was exceptional and very personable and attentive in answering all of my questions, and I had a lot of questions! In the end, I decided to replace the flat roofs and cedar shingles on both the house and garage with new flat roofs and the Eco rubber shakes which have a lifetime warranty. The Eco rubber shakes are definitely more expensive than asphalt shingles but they look amazing and look like cedar shingles - well worth the investment. The Penfolds crew worked for 2 weeks on my property and cleaned up daily. The crew was also very professional and courteous to my requests and no damage was done to my property or to my neighbours. I would highly recommend Penfolds for your next roofing job.

Penfolds replaced the roofs of our 63 townhouse complex in 2008. This was after extensive research and interviews with other stratas who had already replaced their roofs in our area, Penfold's won our confidence and the job. They were so great to work with and their team was courteous and professional in every way. They've stood behind their products and workmanship. We've only had one issue pop up with a faulty vent cap and Tumi and Ron in the office were quick to send a team at no charge. Their technicians Ian and Phil went above and beyond fixing the little problem and making sure the rest of the roof was issue free. I recommend Penfolds and these 4 individuals for maintaining integrity in their company's promise to stand by their work. As a follow up a year later they are still standing by their word and no hassle fix to replace any reoccurring issue with this vent cap product.

I would not recommend Penfolds roofing. They will be redoing my roof for the third time this year. When I brought up issues, I was lied to and told parts of my roof were installed correctly. I brought in a roof inspector to prove that my roof and aspects of my roof were installed wrong. After their second try of redoing my roof, the inspector once again proved it was installed wrong. Even with the report, Penfolds said that the roof was fine and that they wouldn’t replace it again. They damaged my house, and left a mess all around it, twice. I have had to take Penfolds for to court now. They have tried to bully me, they have mocked me, they have caused a great deal of stress. Do not use them, unless you plan on having someone supervise them through your the process. If you have used them, get your roof inspected, because they may say it’s right, but it might not be. Worst company

After torrential October rains, a bad leak started draining directly into my son's bedroom from somewhere on the rooftop deck. Desperate to have someone come out to take a look asap, Chris squeezed in a visit to our house the same day I called in. It took him all of 10 minutes to figure out where the water was coming in--through a hole near where the shingles cut into the deck railing. He suggested we fill the hole with foam spray (which I rushed out to buy at Home Depot) and low and behold no more leak! We are so thankful not only that Penfold's having a receptionist there to answer calls right away (no leaving messages and waiting for call-backs) and even more for Chris' same-day help. He was professional, courteous and really knew stuff. We are so happy and relieved to know the water is no longer coming in. Thank you Chris!

We had our roof replaced in October and despite terrible weather causing delays we have nothing but positive things to say. Adam was super in going over the estimate and what our options were. Roderick and his team were hard working and efficient keeping the work site clean and organized and safe. They were happy to oblige our neighbor with putting aside a pile of shingles for his firewood supply and great about moving vehicles if we needed access to the garage etc. Martin and his team were extremely hard working trying to get the roof on in between deluges of rain and they kept the roof tarped up well at the end of the day. We would highly recommend Penfolds to anyone looking for a quality roof at a competitive price. We were extremely impressed with the workmen that did our roof.

I just would like to say that Dealing with Penfolds Roofing was to easy. I requested a Quote through there Webb Page an the Same day I received a call back to set up a time. There sale rep Chris Mccready was Great on time and work with my hours to come an see me couple of times. I was also kept in the loop as to when they might start with e-mails or a Phone calls from the inside staff. When they started the Job there Roofer where on time and Fast. They did a Great Job. Could not even tell that were here after they cleaned up any mess that they made. I would highly recommend Penfolds Roofing to anyone looking or needed a New Roof. I wish I could figure how to put a before and after picture on this Site. Mark Nilson Coquitlam BC

The fellows who came to do the job. introduced themselves, explained what they were going to do, asked me if I had any questions and generally made sure I understood what they would be doing. They also asked if I was going to be around in case they had any questions. They got all the equipment and supplies and let me know when they would be going for lunch. They kept me informed and encouraged me to ask them anytime I didn't understand anything, They were there for 3 days and tided up the whole area each night. I would highly recommended this company and know you would not be disappointed. When they were finished they told me if there were any concerns, to phone them immediately. They were the best.

Very professional, prompt and courteous service provided by Pendfolds Roofing & Solar team. They came and installed my photovoltaic solar panels as promised. The crew was polite and prompt and very easy to communicate with. They cleaned up the site once completed, making sure everything is as it was before they started. I am also very much impressed by Ken Creighton, Technical Advisor at Pendfolds Roofing & Solar. He lead me the whole way providing excellent advice for any questions and concerns I had. I am extremely happy with the whole team on this project from start to finish. Thank you Pendfolds! I sure will be recommending your service to my family and friends. Best regards, Voja

We had our roof re-shingled back in November 2018. Right in the middle of a massive storm front that week. I was getting a little nervous as to when work was about to begin. The field supervisor had told me they would start that week and they picked precisely the one day it didn't rain. They literally started, finished and cleaned up all in one day under complete dry conditions. I was extremely impressed with their professionalism and expertise starting from the technical advisor, field supervisor to the crew themselves. They are a little more on the pricier side, but hey, you get what you pay for. If I were to do it all over again, I wouldn't hesitate. Highly recommended.

. excellent's: + Technical Advisor's great attention to details uncovered potential & hidden problems, and responded during on & off office hours. + Roofers crews worked from 8~8, job done in 3~4 days with expert craftsmanship & workmanship. + Supervisor's on site professional pre- & post- inspections & advices uncovered previous improper installation problems by other contractors. . extra's: + much effort to avoid unnecessary costs on parts & labours. + more touch up & paint for great looking. . every penny well worth it. . i cannot find anything for complaint. . 5/5 on Google, 10/10 on homestars for all the works well done. please keep on the great work. congratulations.

The Penfolds Roofing crew has just left after 2 long days of redoing our old roof. My husband and I could not be happier with the outcome. The roof looks fantastic with the thicker shingles on the crest. All the crew was great. They worked hard and steady the first day for 12hours with just a couple of short breaks. They cleaned up before they left for the night. Back at it again at 7:30 a.m. Penfolds is a very well oiled machine. The workers come then the truck with all the shingles and just as he is leaving the bin shows up. No wasting anytime. We will definitely be recommending Penfolds to family and friends . Mo and Rolf Neufeld

Penfolds surpassed our expectations for a great service and product experience. When our shingle roof started leaking we looked into a few options and decided on going with a metal roof. While we were away on vacation the installers came by and completed the roof, it was like returning to a new home. Our neighbours informed us of the progress and told us they were impressed at how quickly and efficiently it was done. We have had the roof for a few months now and have not needed any service calls despite all the constant rain. We are happy with the new look of our home and our neighbours have all given compliments in passing.

Recently had Penfolds Roofing install their ecoroof rubber shake product to replace our 27 year old cedar shake roof. We couldn't have been more pleased with the whole project. Chris McCready was our project lead and he was always very prompt in getting back to us with any questions or concerns we might have. The crew only took 2 days to install the ecoroof. The grey colour matches our house perfectly. We also had them replace our 2 skylights and gutters and again, we are very pleased with the results. I highly recommend Penfolds and Chris and am sure the ecoroof will probably never have to be replaced by me.

We did our roof last year with Penfolds after our neighbours suggested the company. I start with the fact that our previous roof guaranteed 25 years was leaking big time after 15 and we needed to also replace some of the plywood. Penfolds manager did an estimate and was really pretty much correct. The job was completed efficiently and a year later no problems and it rained a lot. Our manager was Andrew Cameron. I wanted to thank Andrew Cameron specifically for always being there when I had questions. Maybe I had too many, I don't know, but I felt he was very responsive and always very informative. Thank you!

I can't say enough about how helpful the Penfolds staff have been! We recently discovered an access point for critters on our roof, and a call to Tumi in the repairs service centre quickly got us help. Within days she had arranged a service call, and Phil and his partner did a wonderful job solving our problem. Phil showed us the close-up pictures of the damaged section, explained how he would customize a repair, and got it done. He also identified a couple of other minor roof issues and had those repaired as well. And all of this under warranty, 9 years after the original installation! Thanks Penfolds!

Being in the sales profession for over 25 years has afforded me the luxury of readily assessing people when meeting them in person. When I first met Jason, it was obvious that his integrity was only superseded by his customer centricity and fun demeanour. I had read up on and heard first hand from my neighbours what a great organization Penfolds is and Jason simply reinforced that with his awesome service, follow up and follow through. Their quality of workmanship is without question top shelf and their pricing fair. Great crew, great admin staff (Victoria is awesome) and great overall experience!

Our first experience with Penfolds roofing was when they performed an emergency fix for a leaking skylight - that no other roofing company would even touch! For the next few months, while we waited for our new roof, Penfolds was always there - ready to investigate at the slightest problem. I was nervous about replacing the roof in the middle of February, but Penfolds assured me there would be no problems - and they were right. Our contact, Hamish, was exceptionally professional and helpful throughout the entire duration of our project. We want to thank him, and Penfolds for a great job!

Had Penfolds install a steel seamed roof 7 years ago and then solar panels 4 years ago. Roof was installed on time, and on schedule. Solar panels took a while but definitely worth the wait. Both times the staff was very professional and kept me in the loop every step of the way. They also did an excellent job sizing my panels for my house. With a slight change to my habits, I have not paid the electric bill in the last 2 years. I would definitely install the panels and steel seamed roof again, if I had to do it again. (but hopefully not, since both are supposed to last quite long)

Penfolds Roofing helped us with our home roof replacement after another roofing companies crew accidently came to our house last summer and started to remove our cedar shake roof by mistake - the final resolution was to authorize Penfolds Roofing to come in a replace our entire roof. The Penfolds crew was very efficient, cleaned up each day and even worked a Saturday to keep to the schedule. We chose Penfolds Roofing as they are and have always been the "Go To" standard for roofing contractors - and we would recommend them for both the residential and commercial operations.

Penfolds completed our re-roofing a number of years ago, and following some challenging original house design flaws, designed a secondary flat roof drain system that works 100%. The replacement roof is now 14 years old and looks good. We recently experienced a minor roof leak, associated with PVC furnace vents, which was a challenge to locate and fix, but Penfolds was up to the task and we are now dry again. Specifically Ron Frisk was a plesure to deal with on BOTH the original re-roof and this recent repair. Hats off to Penfolds, and hats off to Ron. Thanks

Penfolds did an excellent job reroofing our house in Maple Ridge, BC and installing 2 SunTube skylights. Inspite of the poor weather, it was done quickly and efficiently. The price was fair and the products used are excellentTheir roofing crew were first rate, worked hard and had a great attitude. The company provided excellent quality control, and took pains to ensure we were kept abreast of what was happening and when the job would start. I would use them again and in fact have contracted with them to install another SunTube in our kitchen.

High winds, heavy rains, and unwelcome water in our dining room. Called Penfolds Roofing Vancouver early Tuesday and was encouraged by receptionist Tumi's attentive care and responsiveness. Experienced and personable roofers Phil and Ian arrived next morning. They listened attentively, thoroughly inspected the leak area, attic and roof, and, in a few hours, scrupulously fixed the problem. We appreciate Penfold's employees in the office and on the roof; we applaud their prompt, efficient teamwork, industry and expertise. Thank you very much!

Penfolds helped us out in a small problem 6 years ago. Others had failed. When we needed a new roof in January this year we received a personal visit from their rep who took us through all the details (cost, timing materials). The crew showed up on the first dry spell in February and had the whole project completed in 6 working days including our shed. One of their workers came on a Saturday and did a fantastic and creative job on that as well. We are very pleased also with the way the payments were handled. I would score 9 out of ten!

We needed to replace our cedar shingle roof on our Vancouver home so I looked at all the shingle options and a number of contractors. In the end we went with the Ecoroof rubber shakes. I was expecting that Penfolds would be the highest price but was pleasantly surprised at how reasonable it was. The crew did a great job and kept the property very clean. There were a few minor issues and John at Penfolds addressed them all. The roof is getting lots of compliments from the neighbours. I would certainly recommend Penfolds.

We are a townhouse Strata complex which required several quotes for the new roof. Years of experience and good reviews had the Council choose Penfolds. It was a large project of 6 separate buildings, with many owners, but Penfolds did a great job. Thanks to Jonathan for managing the project and dealing quickly and effectively with any issues that arose. Months later during a heavy storm, a small leak appeared, but Penfolds was there in under 2 hours to deal with the leak around a vent. Excellent customer service!!

Huge thumbs down to these guys. Can’t comment on the quality of their work but they damaged cable and internet lines to multiple units in my building. That leaves us without a connection indefinitely until they can work on a fix with Shaw which will involve dismantling a lot of the work that they have done. Absolutely stunned that a professional roofing company with such great reviews can be so careless as to cut utility lines and cover them up. I have been without internet and cable for 4 days and I am fed up!

We recently replaced our old roof with a new metal roof. We were impressed by the entire process, from initial consultations, to the completion of the work. We were even surprised at the thoroughness of the cleanup post installation. The team was courteous and patient with our questions and queries. We would like to commend Sean on the consultations, Michael on the project coordinations, and Noel and the roofers for the craftsmanship. I would highly recommend their services for those considering roofing work.

Penfolds Roofing what a great experience to deal with this company. Thanks to my neighbour I had the pleasure dealing with them, I am glad that I decided to give them a shot. Adam your professionalism is greatly appreciated your knowledge was very helpful, Thomas your customer service was top notch and even the office lady Fabiola great pleasure to deal with and lastly the guys who worked on the roof were just fantastic and hard workers. Thanks a million it was pleasure dealing with all of you.

I just had Penfolds Roofing re shingle my roof as well as many more items like soffit vents and new gable ends and they also dealt with my old whirly bird vents and upgraded my roof venting to include ridge caps. I am very satisfied with the complete job that Penfolds performed. The sales rep that quoted the job followed it through the whole way and answered any questions I had. I would highly recommend Penfolds for the quality of work done. I found them to be a very professional operation.

I recently had my roof replaced by Penfolds Roofing because a friend had recommended them and I'm glad I did. They were very professional and proficient starting from the quote to the office staff handling the booking to the roofers installling it. After inspecting it I can truely say it was a job well done! The installers even cleaned up the debris so well that other than a sharply new roof you couldn't tell they were even here. I would recommend Penfolds to anyone replacing their roof.

Replaced the membrane on top of our condo building and 3 skylights. From the start we had excellent service from this company. From the sale representative to the crew that did the installation. They were all very professional, prompt, and responded to our questions right away. We are a strata corporation and we will definitely use their service again. We recommend this company to anyone looking for a company that knows how to treat their customer and give them the best service possible.

They executed the scope of work with high service standards and expert knowledge! Hats off to Mathew Barlett (Technical Advisor) and Cory (Installer) Cory was very knowledgeable helped explain roofing code for the air vents as well added assistants for access to AC contractor. Mathew provided great coordination and scheduling! Was most impressed that he even provided the names of the team that was going to be onsite. Great team to work and would recommend penfolds services again! Rhino

After receiving quotes from several roofing companies, we decided on Penfolds Roofing. We liked the choices, the professionalism, as well as the years of experience. It rains a lot in Vancouver, so you want a roof that lasts, and that is done right. This was the second time we re-roofed a house. We were very happy with the Penfolds crews that did the work, from the estimator, to the correspondence from the office staff, the crew up on the roof, and the cleanup during the project.

Stefan H and crew are a brilliant example of excellent business practices that`s a win-win for customer and contractor. They are amazingly professional, accomodating, polite, worked extremely patiently with all our residents the last 3 months, THANK YOU! 5/5 Head office crew could be better with returning messages, answering emails, being organized with personnel and quotes. 3/5 Definitely recommend Penfolds if you have a serious roofing job. (And I`m not easily impressed.)

First time in Canada that I have faced such disrespectful people. Roof renovation employers used inappropriate comments about me even treating my husband with whom I was on the phone of "... your European guy" because I had the audacity to ask if they touched an ethernet cable on you since I could no longer connect via the internet to work from home. Always courteous in my conversations I received misogynistic comments and people who spoke in their language to insult me.

We are builder and developers of luxury homes in West Vancouver and North Vancouver. As a builder who provides warranty on expensive homes, you need a reliable team of supplier and contractors behind you that not only supply you with high quality product but also with a reliable after sales service. Penfolds has proven it's value to us and I even selected Penfolds as my preferred roofing company for my own home. Glenn is a great guy and pleasure to do business with.

“We worked with Adam Boyes and we found Adam to be highly professional, capable, and qualified. He was very receptive to our questions and communicated well. All documentation, contract and payment schedule were very organized and clear. The Penfolds crew was very professional and respectful of our home. Penfolds is the best! I will definitely recommend Penfolds to other people. Thank you for giving us such a beautiful new roof. Best Regards, Elsha & Rob Bahd”

DO NOT HIRE PENFOLDS, EVER. We are having the roof of our building redone and the team of roofers have been dropping literal bricks and drilling from 730am for over a month now. Recently, they completely destroyed a portion of our building's internet cables and SHAW and Telus are more than likely going to press charges for destruction of property. Their workers have treated me with utterly gross displays of disrespect as well. STAY AWAY!

I used this company to put a new roof my house. After 6 years, my roof started leaking. They blamed me for choosing a lesser/cheaper option. The choice of roofing materials was based on the expert recommendation of this company. They have not honoured their warranty because of this and I have to, again, replace my entire roof. I would not recommend a company that does not stand by their products, recommendations or installation.

We had a raccoon damage our roof one evening. I called Penfolds the next morning and staff were extremely helpful and accommodating as it was forecast to rain that day. They fit in the work the same day, arrived promptly, repaired the damage and cleaned up. It doesn't even look like there was ever any damage. We used Penfolds 10 years ago to replace our roof and the quality of work and service has not changed in those 10 years.

Once we got the start date, Penfolds was very efficient and professional. They got in did the roof and left with very little disruption to life. When we noticed a minor issue with one area (slope of the roof) it was quickly dealt with. We asked for them to also do our Facia boards and eve's and they lined it up for us. Very proffesional service. Reccommend them to people when asked who did the work. Thanks Penfolds :)

Penfolds installed a new roof on my garage. Best roofing company I have ever used. From the initial estimate through the installation, they were all professional and true to their word. No bad surprises. The installers were extremely polite, worked efficiently and were careful not to damage plants surrounding the garage. They did an excellent job and I wouldn't hesitate to recommend this company to others.

Terrible company. Took 1 month to schedule the crew to do the roof. The week of the job tried to postpone it and suddenly a crew is available. The estimator made a mistake and tried to bill extra money. The claim there is rot damage, but they put 3/8 plywood on top of the rot anyways so the shingles lay flat. When the job is done, tried to bill extra to me again. I will take this to court if necessary

Our Strata recently completed a roofing replacement project and I thought that the project went very well. It was finished on budget and ahead of schedule. There were no issues, the work proceeded quickly and efficiently and I didn't hear anything from any of the residents (which is a good thing). At the end of the job I was happy about the thorough clean-up. Big thanks to the Penfolds team.”

Thank you very much for your message and attached Confirmation Letter and Contract. Given the precarious situation of our roof after the raccoon damage, we look forward to the roof replacement work commencing and completing as soon as possible. Should the weather change and the emergency repair fail, we may be facing additional water damage. Many thanks for everyone’s support at Penfolds.

Penfolds Roofing was recommended by my realtor. I hesitated at first after receiving their quote and the others'. There was doubt during the long waiting time. However, all these passed quickly because their quality work and professionalism dismissed all my worries. Every time I pass by the other roofing projects, I keep on comparing and I know I made a right choice. Thank you, Penfolds.

We had Penfolds replace the roof on our 58 unit co-op, they were very agreeable to changes we made, the staff were very polite and respectful of our members, they cleaned up and took away all debris, were very careful of members gardens and flower beds. They installed "smart vents" which eliminated our moisture problem due to poor air circulation. They look beautiful!

We had solar panels installed it took a long time but it was worth the wait. I cannot tell you how much our hydro bill will go down yet as it is too early. I will give another review in a years time. So far we are still getting used to logging in and checking what are solar panels are doing, on sunny days everyones happy! Thanks Penfolds for your proffessionalism

Our experience with Penfolds Roofing was exceptional. The Team and Crew were very professional, from the time we booked them all the way until cleanup. They kept us informed as to how the job was going throughout the couple of days. I would not hesitate on recommending Penfolds. If you are looking for a Professional, Reliable Roofing Company, Penfolds is it.!!!

Penfold's completely re-roofed our home this summer. At all times I experienced them to be professional and responsive. They were on-site when they said they would be, completed the work as scheduled and cleaned up thoroughly once they were done. I wouldn't hesitate to use them again and would likely forego calling in other companies to provide estimates.

Penfolds Roofing & Solar recently put a new roof on my house. From start to finish I am pleased to say the service was the most PROFESSIONAL I have received on a single project in some time! It gives me great pleasure to recommend Penfolds Roofing & Solar to anyone wanting honest, attentive, professional, stress free contracting! Tina, Vancouver

The quote was very competitive, however more comprehensive than the others. Agreed start/end dates were met. Work crews were pleasant, very efficient, well equipped and carried out the work professionally. They cleaned the work-place after installation. Follow-up inspection was done. A job well done. Would definitely recommend Penfolds.

As a builder/General contractor, I deal with hundreds of sub-contractors a year. Penfolds Roofing Inc. is one of the best contractors I worked with. They are well managed, the crews on site are well treated, on schedule. They price I paid is fair. They cleaned up and locked up after work. I will use them for next project.

Penfolds is everything they advertise....excellent from start to finish. Adam and Brian were up-front and helpful about everything. The roofing crew did a professional job and were very good with the clean up afterwards. We are extremely pleased with Penfolds, and would recommend them without reservation.

The folks from Penfolds including Chris McCready and Adrian (the foreman) were incredibly polite, professional and eager to please - they finished ahead of schedule, on budget and even blew all of the leaves off of my patio. I would heartily recommend Penfolds to anyone that needs to replace their roof.

From start to finish the team was professional, honest and upfront about the work to be completed. They called to discuss any findings once the job had started before proceeding. They were fast and completed our roof in 3 days. I would highly recommend using Penfolds. Fair pricing and great warranty.

called in for a leaky roof problem, and they were here the next day! It was amazing. When it's pouring in Vancouver, I certainly was not expecting this turnaround, but certainly am impressed with that sort of customer service! Would highly recommend Penfolds to anyone just from this experience.

I chose Penfold's ziplok metal roof recommended by a friend. They were able to schedule me earlier than my initial appointment. It's been more than a year, and so far is pretty good. I recommend the metal roof with lifetime warranty to not have to worry about another roof replacement again.

Penfold was very professional. They cleaned the site daily they had a huge crew so the work was completed on time and to a high standard. Through out the process supervisors and quality control visited the site multiple times. We love the product. Love the warranty. Love the workmanship.

Nine years after having our roofing job done, a job we were very happy with, we discovered a problem with the bathroom fan venting arrangement while having some other work done. Penfolds came out on a Sunday morning to fix it, no questions asked. I was very impressed.

We have recently had our roof done by Penfolds Roofing and have been extremely satisfied and would highly recommend this company to all our friends. Their staff was very efficient and pleasant. Thank you again Penfolds for the great job.

I was very happy with Penfolds’ service. The crew completed the replacement of our roof in 2 days. I was satisfied with the work done. I referred Penfolds to a family member and they also did a great job on their roof replacement.

Excellent service . Work completed on time, left the place clean and had an their supervisor coming back to go through the whole project with me and forward me all the pictures. And not to forget their competitive price.

This company did a great job for us. From the initial assessment and interview, through to the work itself and clean up, everything was excellent. The crew was efficient and respectful. We highly recommend them!

Very disappointed with Penfolds Roofing. I have now called 4 times to schedule a repair and despite being promised a call back, nobody returns my calls. It seems to me that they are hiding from their guarantee.

We were very impressed with every stage of our roof replacement from the negotiations with Jason about the project through the work and cleanup by Jessie and his crew. It was all very professionally done.

“Thank you for a really great job. It was done so well and I was just amazed at how fast and efficient the job was done. I am so pleased with the look of my new roof and am really happy I chose Penfolds.”

Roderick and his crew were excellent. Jason was very helpful in providing an electrical contact for some bathroom fan installation. I would not hesitate to recommend Penfolds to family and friends.

Great Crew! Other companies roofing crews have some very shady looking characters, Penfolds crew were thoughtful, hardworking and cheerful. It was a good experience having them work on our home.

This is our second time using Penfolds and both times we got excellent service from them. We would not hesitate to use them again and we recommend them to anyone who needs roof service.

A crew stopped by after dealing with neighbors roof and offered to replace recalled flashing free of charge. I think that was outstanding service and professional attitude! Bravo!!

They have a long wait list but it was worth it. They did good work on the roof and good customer service. They even fixed our leaky roof way before the scheduled work date.

We were very happy with the result. All the staff were on time and polite, keep us in the loop and did a great job! We will recommend to anyone needing a new roof.

They were fast, cleaned up after them after themselves to the point my driveway was cleaner when they left then when they arrived. Work and materials were quality.

Penfolds Roofing has wonderful staff who work quickly and efficiently. Staff were mindful about keeping our gates closed, since we have dogs running around!

Worst customer service ever! Don’t have enough staff on service department so if you have a problem with your roof good luck to get someone come over!

“Thank you so much for the excellent work! The staff I spoke to were professional and extremely helpful. I would definitely recommend Penfolds!”

Very Happy with finished product. The work was done quickly and efficiently and crew cleaned up well after . Love the look of the new roof

Had a good Experience with Penfolds Roofing. They did a good quality job on time with no issues. They delivered the result they promised.

Great staff, great service, high quality workmanship...couldn't be more pleased with the job! Would definitely recommend Penfolds.

Its a raining Saturday and we have a leak . We have called P enfolds twice in the past several hours and still no call back !

Jason, Michael, Randy and Jessie were all wonderful to work with. I would recommend Penfolds to my friends and neighbours.

They were Excellent to deal with from the date of the sale . First Class workmanship from start to finish..

Very pleased with the roof, the job and service. Absolutely recommending Penfolds to family and friends.

“Very courteous, professional and satisfied with the job, no more worries about my leaking rooftop!"

Very professional. Simply great. Friendly and helpful. And after 6 months a roof that doesn't leak.

“I am very proud of the new yellow cedar roof on my home. Now, 2 years later it looks great.”

“I enjoy having Adam as my sales rep and will call Penfold's for my next project.”

This review reflects on their reckless driving on the road today May 30, 2023.

Amazing team, amazing service. I am recommending them to everyone.

“I would strongly recommend Penfolds to all my friends.” Tom

Amazing service, friendly staff. Great company!