I had been coughing hard for the past 2 days and had strained a muscle or cracked a rib and did not want to go to hospital. The cough had intensified with more pain, so I did a search for a doctor at 10PM and found Penrith After Hours Doctors. I attended the practice filled out the paperwork and within 5 minutes was sitting in front of Dr Aung. He was very professional, listened to my story and checked me out. He made some recommendations and wrote a script and had a great sleep mainly without coughing. Thank you to the team for being there when I needed your expertise.

Be rejected to go into the shop even I got the Covid test negative. I coughing badly and just need a descriptor for the antibiotics to have a good sleep. The reception lady didn’t wear musk and said they don’t want to get Covid to me when I said I need a medicine to stop me coughing. I was crying outside and ring their phone outside the door. No one pick up the phone. I was so hopeless and can’t control myself crying outside this medical center…. The worst night in Australia….

My family and I have been here a few times now and they are always very friendly. They are happy for us to wait in the car with the kids and we just pop in and check how many people before us. The ladies on reception are lovely, always helpful and happy to answer my questions. The Drs that we have seen have been great! If more than one Dr is on the wait really isn’t that long.

Firstly the GP that did a phone consultation with me because I had covid was amazing. But the main reason for this review is because of the receptionist Mel. Mel is an absolute delight and a pleasure to speak with in person and on the phone. She makes you feel like you're generally cared about and that she is there to help you. Always going the extra mile. Thank you Mel

My experience there was great. Lady in reception and the doctor was nice and great! Just wondering if they provide the names of their doctors. Specifically a youngish filipino lady, I quite liked her and want to make an appointment with her again. Last time I was there I was in so much pain that I cannot remember her name. Hope the clinic replies to this

Needed to see a doctor at 11pm. I rang to check if I needed an appointment or just come in. The receptionist said as long as you are here by 11.30. We got there by 11.30 and were turned away. The receptionist said we stopped taking patients at 11 as the doctor should leave at 11.30, this was the same lady that told me to be there by 11.30

I went into the doctors room not the doctor I normally see and she was so rude I felt like she was making me feel like I was lying, and she tried to hurry me up cause she was busy and not once did she let me finish what I was saying and if I did say what I wanted to say it was like she wasnt listening, never have I been so disappointed

I have had to reply on after hours medical centre quite a number of times as all the others r not open on the weekends or close quite early & the thing is accidents happen on weekends too or people get sick .... The medical centre is amazing save me sitting in emergency for 10 hours. Always quick to dealing with patients..

I like the doctor here. But the receptionist wouldn’t allow my daughter to see a doctor because she had cold and flu symptoms, firstly this is a doctors practice, if the doctors are scared of covid they probably shouldn’t be a doctor. Secondly, she has a chest infection and we needed antibiotics. How ridiculous!!

Would prefer to make a no star review. Currently taking one doctor to HCCC due to the doctor stating to Medicare they have assisted me (rebate related) and collected the money from Medicare when they did not provide any referrals or assistance to me. I’m appalled and shocked at the manner of this business.

Location and hours of the clinic are great, receptionist is lovely. However, my mother had a ear infection but was given antibacterial ear drops by the doctor she saw... Had to go see usual doctor after no progress who was confused why these ear drops were prescribed in the first place...

It’s really good that we have after hours doctors in our community. I have been there a few times. Yes, sometimes a long wait, but it’s understandable. Most of the doctors are good. The lady from reception ( I believe her name is Mel) is really nice and friendly

I was there last night with my son, who was very unwell. They seem him early rather than having me wait in the wait room. And told me to call Friday for the results so I don’t have to drag him in again. Very lovely receptionist ( I didn’t get her name )

Long wait times, one good doctor but others are mostly incompetent, try to shift blame for issues to the administration. Have had some make extremely inappropriate comments. Don’t come here if you actually want anything done.

Have only used this clinic after hours and really like Dr.Ford, she is welcoming, warm and has addressed my concerns. I like this clinic as I find it challenging to get to a Doctor during 'business hours'.

Advertise to 12am however twice now I have tried contacting the medical centre at 11.30-11.40pm for them never to answer their phones. Last night I rang multiple times. Maybe change your opening hours

Attended the clinic twice in the past month and am so impressed with the quality of the doctors and the compassion shown by their receptionist despite how busy they. So warm and welcoming.

Dirty, smells like a vet clinic there's that much disinfectant being used. Can't believe they closed the hospital clinic for this awful place. Needs a serious upgrade.

This surgery is something we've needed for a long time,old fashioned service,excellent doctors.Michelle the receptionist is wonderful,absolutely amazing.

Receptionist is always warm and welcoming, making patients feel valued. Both after hours doctors I've seen in the past month have been very thorough.

I brought my son in after hours and the receptionist was so kind and caring! We were seen within 5 minutes and the doctor was fantastic too!

If they say 20 mins wait, add at least an hr and dont beleive when they say how many b4 you triple that amount too, WASTE OF TIME.

Staff were very efficient Is older surgery but clean Doctor Lucy was business like and listened to my concerns.

The receptionist was lovely, very kind and caring and the doctor's are fantastic. Definitely recommend.

27/9 receptionist at 8pm , Very rude no customer service. Owner doctor attention please.

Great on phone service for a late night positive covid result. Script sent to phone.

Ive never had a issue with these guys. Never have to wait to long to see a doctor.

You can get a doctor after 6:00pm. That's so convenient. Loved the doctors

Run-down, dated interior and 90 minute wait. The staff were very nice.

Reception told me the after hours doctor won't give my son a referral

Friendly Staff. My children and I didn't have to wait very long.

Receptionist is very friendly and helpful aswell as the doctor

Staff were lovely & didn’t have to wait long

Don't answer the phone, rang several times

Open weekends as well