I was in a hurry so I was trying to find someone to help me. I wandered the aisles for 5 minutes. There was no one in sight and there was one cashier for 5 people in line. The line expanded to about 10 before they had someone else come out. When they did, I was able to get the attention of someone in an office who asked someone else to help. They said it would take them 5 minutes to meet me in the aisle. I was just going to leave but the guy offered to help. I asked my questions and he immediately said I need a 20 gallon tank minimum for my tiny baby turtle. I explained that I checked the recommendations on size and for now my set up is fine. My responses were short and clipped, but he was none too happy that I disagreed with his pitch. He told me I needed a heat lamp and a filter and a water heater, etc. I get it. I will eventually, but I wasn't looking to spend $500 on a turtle that was rescued from a friend's driveway. The thing is two inches long. The ambient air in my house is hotter than most houses and the water temp in his tank is within the recommended range because of it. His tank is in sunlight during the day etc. The point is he wasn't willing to hear my side, he was only interested in making his point. He wasn't willing to try to work with me where I was, simply because I disagreed with him. I've since taken my business elsewhere and will continue to do so whenever possible from now on. There are other options out there. And they were much more informative and understanding. Maybe my attitude was worse than it could have been, but I don't curse at people, I say thank you, I try to be heard and acknowledge others input. If you can't handle disagreement with grace, don't work in customer service. I will say, that on other occasions the same guy was helpful, but my bad day or rushed attitude should not so dramatically effect someone being able to provide effective customer service.

IMO, this location keeps their shelves stocked WAY BETTER than the Best of the West (BOTW) location. I have to go a little further to get to this location, but it is very worth it to me because 99% of the time they have the items that I regularly buy on their shelf (or in the refrigerator). Sadie, my Shih Tzu, unfortunately has MAJOR food allergies and can't eat anything with chicken or chicken oil, lamb, duck and a couple of other proteins. It's actually kind of difficult finding food that doesn't have either chicken or the chicken oil on the ingredient list. She eats FreshPet Vital Beef & Bison (refrigerated) regularly and more recently it seems like more pet parents have stepped up and are feeding their little loved ones the refrigerated food options... so I have a more difficult time getting it at the BOTW location. The treats I give her are actually a dehydrated raw beef dog food. At BOTW I am rarely able to get the largest bag of it because I guess the beef type is very popular there. I'm not sure if they have to do inventory to know what needs to be ordered, but more often than not, the area of shelf where beef ones sit, is completely empty. BOTW will have a shipment come in and will have excessive amounts of everything else, but the beef shelf remaines empty, and has stayed that way for up to 3+ weeks. At the Durango/215 store, it is constantly stocked, so I don't know where the issue lies, if it is a Corporate thing or a location thing. Like I mentioned earlier, I'm not sure who does orders for inventory or if it is based off of what is sold and the computer system processes some kind of report as to what needs to be shipped to each location. Sorry for this being so long. Hopefully it is helpful for somebody.

This place is horrible. Scheduled my two Schnauzers to be groomed on line. Showed up and the rude as hell groomer (Marge), was the nearest to the register. As I walked in with a smile and positive attitude, I got met with a scowl and a shaking head. She let me stand there with my two anxious dogs for 5 freaking minutes. Then she said in a rude tone, "Do you have an appointment"? I wanted to say, "No I just show up with my dogs and expect them to get right in!" "Yes, I have an appointment". So she looks in the computer for what seemed like an eternity and says, "You don't have an appointment". I said "yes I do." Now I'm pissed. She said we are overbooked and can't take them. Just like that. She didn't even make eye contact. I asked for the manager. Manager came over and I explained the situation. The whole time, Marge was shaking her head. I was seconds away from cussing her out. I didn't. I pulled up my confirmation on my phone. Proof I had an appointment. Manager basically said too bad too sad. I told them their review would be coming soon. Don't go here. Bad service all around.

The customer in front of me was trying to return an unopened, unused product. The very polite, friendly, and nice cashier scanned it and the receipt came up as "too old" to allow for return. She called for a manager and the manager came to the front and didn't acknowledge the customer, didn't greet the customer, just ignored the customer like he wasn't even there. The cashier explained the situation to the manager who said, "No, then" and walked off. She never looked at what the product was, she never looked at the receipt to see if it was one day over or a hundred days over, and she never explained the policy to the customer . She left all of that to the cashie to deal with. The gentleman then asked was there any recourse whatsoever as he didn't need the product. The cashier said she could call the manager again and see if we can give you store credit. He politely declined. I suppose being ignored once was enough. Just based on that interaction I'll find another pet store to shop at. God forbid I ever have an issue that needed manager-level resolution at this one.

6/02/23 Ordered on line and picked up at N Durango location. Greeted at door. Everything neat and organized. Pick up kiosk at entrance. Press the button and associate will assist. Minimsl wsit. Employee was very friendly and helpful. All items were in the bag. Very fast and convenient service. Large interior with wide aisles. Great assortment of pets items. Friendly staff. Great parking area. Revisited PetSmart for doggy treats. Lots of items on sale. Greeted at the door. Staff very helpful and efficient. Checkout was fast and easy. I visited here 5/31/22 to pick up an item I ordered online. The pick up kiosk is just inside the entrance. You just press the button for the assistance. Wait was minimal. The pick up items are up front which makes it easier and fast. Customer service was just as friendly. 8/24/22 Stopped by here today to pickup an online order. The pickup kiosk is at the entrance. Just press the button for help. The response time was quick. It only took about 2 minutes to receive my purchase. I was greeted at the door. Customer service was good.

The business had dog food. I bought some. Afterwards the stress began... I got a notification about reviewing our experience. We started a small peer group meeting, using safe social distancing practices and wearing masks. We discussed parking, entering, browsing, customer service, purchasing, and exiting the establishment. We broke down the experience into 3 categories: the shopper, the business, and feelings. The Shopper (me): the parking lot was a little hard to maneuver around. Wider spaces would be good because I was extremely impaired and emotionally unbalanced knowing I was going to have to drop a couple hundred bucks on dog food, toys and treats. I was pretty much blacked out the rest of the time. The Business (them): they had what I needed 5 stars... GOOD JOB! Feelings: They actually died a long time ago. I walk around in a fog of emptiness. Unfeeling. Waiting for the sweet embrace of nothingness.

We went into the store looking for a Bearded Dragon. Knowing little about them and what they needed, Sierra was quick to offer help. From the beginning to the end, not only was she extremely knowledgeable about the pet, but she was all smiles and extremely patient. We had my two kids, their two friends and all are younger over excited kids. Sierra helped us find our next friend, plus she helped us with what we needed to have in its cage, eating schedules, etc… from beginning to end (about an hour) she was there helping us. Sierra, thanks again for making our experience one to remember. While we have had bad experiences at this store, Sierra helped to make this one great. Store owners, if y’all are listening, she deserves a raise, a bonus and the employee of the month award. What a terrific individual. Clearly she loves her job and that goes a long way when helping others. A+++!!

They staff was great. I took my 7 month old puppy n to be groomed. I was quoted 26.00 on the phone for grooming, wash, Anul gland cleaning, nail trimming and bath. But I paid 54.00. Just to get home and realize that the only thing which was performed was the hair cut which wasn’t great as long and uneven hair was left on my dogs hair. Staff is great but store tactics r very misleading. Upon coming to store. I had a 12:30 appointment time , I saw several, 6 to be exact come hours after me and be treated as my dog was left n a kennel n the back. The whole process took almost 4 hours. I feel for the price I could have done a lot better. And I fear my dog is now scared of being led to strangers. Sad that these tactics r used in our best friends. Sad. I will never use them again no matter how nice the staff is. I feel cheated and sad for my little puppy.

I have been going to Petco for a while, always forgetting about Petsmart. That changes today. I haven’t been in a Petsmart in years, and today I walked in and had the BEST shopping experience I’ve ever had in a pet store. Seirra talked with my 10 year old son and I to help Us understand how to get setup, how to care for, and everything we needed to buy and do for a leopard gecko. She spent over 20 minutes with us when she didn’t have to. She was the kindest and most helpful person I could’ve asked to help us! We will definitely be coming to this location on a regular basis! We also plan on purchasing a leopard gecko soon because of our experience!

Tammy is the BEST!!!! Hello, we had problems with grooming. Our Lucky became aggressive when his face was touched.The Tammy advised us to consult with veterinarian and fixed him then to take classes with trainer.We did so. We took classes with Jason .It helped a lot .Today was a very exciting day, we went to get a haircut. And it turned out , Lucky was calmer than ever and we were allowed to return. Thanks to our grooming Lady for her support and patience.Lucky and I love this place .It’s never the problem in the dog, the problem is in your education and attitude. It's not enough to love your dog you have to educate him too.

For the most part, this store is great! The staff working on the floor/aisles are super friendly and provide great customer service. I'm not one of those extreme pet owners like a lot of people are these days, so I don't know what an "exceptional" pet store should be like, but I will say that this store has everything for the most part. Although, I have noticed the store having several product shortages...which isn't life-threatening by any means...it just involves going elsewhere/online shopping. Even though I don't personally want to, I'll be back to this store for my family's furry friend.

This trip I went to go check out what kitties they had for adoption. They had a bunch of these really cute kittens all around 4 to 5 months old and there $100 each. Me and my boyfriend are thinking about getting one soon. It always feels good knowing you're giving an animal a good home. And of course I would buy all the accessories and stuff that I would need to go with the kitty. Like a litter box litter and of course Kitty toys!! I just love kittens they're so playful and just fun to be around. Can't wait to have one myself!

I adopted a dog from the shelter and brought him to Banfield for a general exam. I asked for them to check his teeth and they recommended a dental cleaning but didn’t tell me he had a broken tooth and two that were almost rotted through. I discovered that myself when I tried to brush his teeth. I took him to Grand Montecito and they did a great job taking care of him over there and got his cleaning and extractions done right away. If you want someone to take the time to look carefully at your pet I’d suggest going elsewhere.

I’m very upset that my two dogs have been here from 12:30 it’s now 4:40 still not done each one hade there own stylists so why two dogs 4 hours on one dog this is to much .not happy at all .not sure if I’m bringing them back let’s see what they did in all this time so it’s now 500 pm just now getting them funny they have duration time as 1hout 80 minutes lol from -12:30 to 5 pm my poor little dogs have been hear I came in at 3:30 she had only started combing him !!!so I really like the girl Stephen they do an okay job

Lyndsee is one of the best groomers my dog ever had. She was kind and loved on my dog from the moment she walked through the door until she left and I know my little girl felt it as much as I saw it. She looked absolutely beautiful when I picked her up! There was another girl with Lyndsee who was just as sweet and kind and I wish I knew her name because I'd love to mention her as well but sadly, i do not know it. Thank you girls for making Chelsea and I feel so great about leaving her there to be pampered!

Well, there was an ad..that could have been read and meant 2 different things...of course the mgr read it how YOU may have MEANT IT TO BE, BUT I READ IT DIFFERENTLY and possibly others as well....AND, NO MORE TOP OF THE RECEIPT discounts on next visit...i have 6 cats, but would never traumatize them by a car ride and a bath..ARE YOU ALL NUTS...SUPER disappointed as i have to go in at least one x per week ..sure would be nice to get 10-30% off your next visit FOR FOOD...so disappointing. :(((

The worst unfinished hair cut to my dog. Unfinished because my dog was moving to much. But we still had to pay full price.. My husband doesn't like to have any conversation so he paid for it.. This is horrible uneven chopping I have ever seen . N my dear friend is a dog breeder. There was 4 clueless 20 year girls.. I will make sure I let everybody know. NEVER TO TAKE UR PET TO PET SMART.. NOW ALL THE DOGS IN THE NEIGHBORHOOD ARE MAKING FUN OF HER N SHE WONT LEAVE THE HOUSE. POOR Tina Turner..

I haven't been to this Petsmart in about 8 or 9 years due to a bad experience. Well someone gave me a gift card and I decided to go in because I needed to try sweaters and t-shirts on my Chihuahua mix. I was immediately greeted when I walked in. Someone else also came over and assisted me with the sweaters and helped me find a matching collar for my little princess. Even though this Petsmart is a little far from my house, it was an overall positive experience.

PetsSmart Grooming is a great place to take your animals! I trust them 100% with my animals! My dogs always look great when they are groomed and they're always happy! These trained professionals always greet me with a smile and are kind and compassionate with the animals and the customers! Their prices are competitive with other groomers. They will go out of their way to make sure a customer is happy and taken care of. I won't go anyplace else!

Great customer service! I don't usually give retail businesses 5 stars because there is always room for improvement but these days, with those employees who are actually showing up to work and that go the extra mile even tho they are crazy busy I think they deserve the credit. The store on 5th was really clean, the staff helpful, and they answered my phone call before I went. Thank you, from the manager down to each of your staff.

Came here to get supplies for our new puppy, I felt like I had no idea what we needed! A kind associate probably saw how helpless I was... She offered help and guided me in buying all the essentials, even recommending items specifically for my puppy's breed. I found everything I needed and the check-out clerk was super helpful in offering the Puppy Guide to save me tons of money on my new puppy essentials. Great experience!

I stopped in with my pup for a nail trim and cat litter. I didn’t look at the total at the register and went about my day as normal. I later received a call from Bree/Bri, and she informed me that there was a mixup with my grooming service, and I was overcharged. I hadn’t even noticed! She gave me easy options to remedy the problem. This type of customer service does not go unnoticed, and neither does her kindness.

Fish department is atrocious. Never in stock, dead fish, & what topped it off for me today is I called ahead to ask if they had any corydora fish IN STOCK. The woman on the other line did a great job at reading off the names of the fish on the labels & confirmed they were in stock, but when I arrived at the store & saw they're absolutely zero Cory's. Like why are you the way that you are. Don't come here for fish.

I don't know who is managing this store, but if an employee sees a customer who is blatantly racist against another customer they should be speaking out. There is no reason why I should have to defend myself against a racist woman simply because of the color of my skin. I will never ever shop here. My dog and I can find the same products at better prices online or in other stores that are not this one.

My daughter, grand-daughter and myself were trying to kill some time until another store in the same vicinity opened, so we went inside PetSmart to browse around. We walked up and down all the isles and enjoyed what we saw. More than one employee stopped to ask us if we needed any assistance. Checkout was fast and easy. It was a nice store to take children in.

Took my two small dogs in to get their nails trimmed. They did a wonderful job. They made my boys relax and took their time doing the job. The store appeared to be clean. When I checked out at the front, the cashier was nice and friendly. He was able to answer my questions about their "loyalty program"; which I signed up for. I'll be back to this PetSmart.

This was my first experience with Petsmart Grooming. I took my 2 dogs in to be groomed. Aspen and Liz did an incredible job. I asked for specific things and lengths for my dogs and they did exactly what I wanted. I recommend Aspen and Liz at Petsmart on N. Durango and 215 in Las Vegas Nevada. Thank you Aspen and Liz again for making my 2 dogs look amazing.

We went in for a trip for our Remi’s gotcha day. The set up, and supplies were like all other Petsmarts, but the employees were not! We interacted with 2 different associates and they were both very rude. If you hate your job, get a new one-everyone is hiring. I’ll drive a bit farther next time to Petco where the employees are friendly and kind.

Not a good grooming salon. They don't review or provide recommendations. They charged me too much for only full bath (without haircut) I never knew I could have paid half of what I normally do until a few days ago. I don't think they cleaned my doggy's ears and she didn't smell like after bath. Also the salon is too small and crouded.

Hi. I am a first time dog owner. I have visited two Pet Smart locations so far. I really want to shout out the location on Durango-Las Vegas. They went over and beyond assisting me from the Cashier to the other staff yesterday. Keep up the good work guys! I am a new Mommy & I walked out of there feeling very happy with “Savannah.”

Took my daughter here to get her first pet mouse. Nick was the one that helped us out with all the necessities. He was extremely knowledgeable. He answered every single question we had and told us exactly what we should buy for our new mouse. My daughter was very happy and confident that she made the right decision. Thank you!

Horrible place. My dog left bleeding after her nails were done. they acted like it was no big deal. Asked to speak to the manager who promptly came in about 15 - 20 min. She was annoyed and asked in a very condesending tone if we wanted our money back. Never go to a mass, corporate place if you care about your animals.

Amazing Service and Always friendly staff! Was scared at first with the Groomer service there but so far its been the best one for my dogs. Sadly however they lose 1 star for our preferred Science Hill diet of 1-6 Adult always seeming to be out or close to out and only ever stocked with 3 bags for the big kind.

Great selection! The only reason I did NOT give it 5 stars was because I had to remind the cashier that the items I bought were buy 3 get one free...the computer / register did not ring it correctly. The young lady corrected the issue with a smile...but if I had not said anything, I would have been overcharged.

This place is amazing for cat,dog,bird, and fish owners. There is everything from food and toys, to tanks and rocks with PetSmart. Their prices are actually really decent and they always have really cute cats that you can adopt. They also have little shops where you can get your dogs hair cut and cleaned.

The manager, Bree, is fantastic and always helps me with whatever I need. Customer service from her is top notch. Inventory for crickets is always low or out, but other than that I always feel taken care of by Bree. I bought my Chinese Water Dragon, Bossk, there a year ago and he is an amazing pet.

Well stocked, great to take your dog, Renee trainer is best. Vet services are good, generalists, but excellent for basic keep your dog healthy routine. Durango does not have onsite Doggy Day camp, but groomers are through. Overall staff is tolerant and friendly (my dog is working on leash manners)

Charlie in the fish section spent about twenty minutes helping us pick out new fish for our tank. She was very knowledgeable about the different fish breeds and what would work best in our tank. We wound up purchasing three Overall, the store was clean and employees were wearing their masks.

This place is very nice! It has a ton of great products and even greater employees. My only complaint is that many of the products and services are very pricey. But I did get my dog groomed here today and it turned out great! I definitely recommend it.

Renee the trainer is so knowledgeable and helpful. It appears that the owners need the most training (LOL). We will be attending another class soon, keep up the great work Renee. Staff at the store are friendly and welcoming . We enjoy shopping there.

I visit with Banfield for my boys Pogi and Turk best bets in town. The employees of Pet Smart always say hello and ask if I need anything before I make it to my vets. And when it leave Turk walks up to the register and her knows he'll get a treat!

The staff is wonderful! Employees are Exstremly knowledgeable about the pets and stock. We bought a albino gecko. She has been handled and treated very well. She is sweet, friendly and likes people. The staff are quick to help and very polite.

Chris was great with both our dogs!! It was our dogs' first visit to a groomer and Chris did such a fantastic job grooming, shaving, grinding nails, cleaning teeth, etc. We were very pleased. We will definitely take both dogs back to him!!!

Lily did a great job bathing my puppy! When I went in to pick up my pup, all the other ladies were giving her so much attention and she was just eating it up. Needless to say, I think my pup had a great time and we will definitely be back!

My experience with the store and employees was very pleasant. BUT they should have and enforce no smoking policy. I shouldn't have to have cigarette smoke blown in my face by impolite rude people that block the only entrance and exit into

I love that this Petsmart is so close to home. We love just going in and looking at the hamsters and birds. So cute! Also, they often have adoption opportunities for cats in the store. Having adopted 2 cats of my own, I really appreciate

Try to sell you discounted vet care. Don't sign up untill you get it in writing and can make an informed decision after reading. They don't disclose the correct information. They handed papers over at check out.we asked questions but was

Did not have the dog food I have been getting from them. Sign says that they can't get it from the manufacturer . Apparently Chewy can because I got everything from them and it cost less and is delivered free. Petsmart lost a customer.

This is right next to my gym. I drop by on occasion to pick up toys and treats for the hounds. The store is clean, however in the evening, sometimes it is very slow to check out. Usually every one is friendly so far at this location

We come in for dog supplies and usually spend more and go home with more than intended! Kind of like going to Target. The staff had always been helpful and even carried unusually shaped items to the cashier for me . We'll be back.

Went in to Get 800 Small crickets. and your employee tried to tell me how many crickets i can and can't buy. when in the heck did this become a new rule. how in the heck does a employee have a right trying to tell me what too do

We bought a lemon fish from there and some gravel they were very helpful. One of our fish died a couple of days later and they stuck by their 14-day return policy so we did pick out another one would definitely go there again

Good, not great experience at PetSmart…they have a solid selection and I generally leave with a smile but I think that’s because I love animals lol. I’ve been to this location several times and the staff is usually friendly.

They took great care of our 11 year old Husky whom was in for a grooming. They took note of our concerns on her health and nervousness issues. Shyla looks great and they had no problems with her at all!!!! Great job!!!!

Girl who gave me directions to the store did not know north and south. Kitty adoptions slow but thorough.. great sale on bearded dragon and supplies...$50 in savings for beautiful healthy animals. Lots of choices

The service is great and the staff is really helpful and friendly. "Bree" provided my a lot of information about what to get for my dog's bad breath. I used it that same evening my dog's breath was much better.

I bought my rescue dog, Izzy 2 nice toys as two weeks ago she had 7 teeth pulled. The toys were marked as buy 1 get 1 half off. It didn't ring up that way, I mentioned it and they checked and game me the deal.

Very helpful and knowledgable fish people here. Instead of just pushing a sale they really will answer all your questions and educate you on how to properly set up and maintain tank. Above and beyond service.

We wanted a nail trim for our Chiweenie. Walked in right after they opened, no appointment. The staff was friendly, and got our pup in right away. Would definitely recommend, especially for walk in services.

Wife and I went to PetSmart yesterday for the first time nice big store a whole lot like Petco except Petco is cheaper for the same products so I don't see any reason why anyone would want to go to PetSmart

Needs more dog clothes and I went to 3 PetSmart's , 2 in Las Vegas and 1 in El Cajon, all out of Royal Caine adult extra small hard dog food, they said it was back ordered, never had that happen before.

Great customer service but the last 4 times I've been there the line to check out is all the way to the back of the store. And they close super early on Saturdays now (which I found out the hard way).

Our Cat's and Kitten's are up for adoption on Saturday's and Sunday's at this Location. You can find everything you need for your new family member in this organized, clean, and friendly staff store.

Went there to buy a new collar for our cat that was both decorative and with a very noticeable chime we disappointed with the limited inventory with a noticeable chime. We found one and purchased it.

I love going to PetSmart. They have good deals and the animals are so cute. I honestly feel bad for the beta fish though, they always look so sad. I wish they would not sell beta fish anymore.

Found everything I needed very quickly. Staff were friendly and helpful. One even recommend a brush called the Furminator which has worked wonders on removing my dog's shedding undercoat! Thanks!

Came to get fish tank and fish. Madison was extremely knowledgeable and very very patient. She made our experience so awsome. She went above and beyond to make the experience a great one.

I take my yorkies here to get groomed and they always do a fabulous job! Hannah and Aspen always do a great job and my fur babies love them! My fur babies are always happy coming here :)

I always have a good experience with Petsmart overall. I just wanted to put that Matt is doing a very good job so far. He’s fairly new, but he was competent, patient, and friendly.

I called beforehand if my wife can pick up the order I made online that is for store pickup. The lady on the phone from PetSmart, after she confirmed with her co-worker,

I love petsmart!! Great variety and all the newest freeze dried kibble and healthy food!! But above it all… friendly and knowledgeable staff!!! His favorite road trip!!!

My big baby Sheppard had the best cut and trim they ever did last week. He was a mess after surgery and they treated him with kids gloves and he looks fantastic

We are dog training with Renee there. She is excellent. Tremendous knowledge and expertise. The entire class is learning alot with her coaching us.

The grooming salon is well kept. The associates are friendly and greet you with a smile. My dog got a great haircut! I love going into this store.

Took the girls for grooming today! Nichole is the best. Fit the "Furminator". They look like different dogs. I forgot Geisha had a white chest!

Never have items in stock. I have been there 5 times or so and have found one item I've needed out of those 5 times. Will not be returning.

Great service. Fast and very friendly. The cashier Jonah was also able to help me with answers to questions that I had. Good job Petsmart!

Best of the PetSmarts that I've ever been to. Extremely nice staff. Very clean and well lit store. Shelves maintained and well stocked.

Staff is helpful. They test your aquarium water for you no charge. Fish are always healthy. They also come with a 7 day guarantee.

Store Staff nice. 4 stars because everytime I come in there is 3 people talking 1 checking people out. Which creates a huge wait.

The staff there is great and very friendly. Bad thing is they're always out of the cat foods dry and canned and dog foods.

Petsmart doesn't have the deals like they did a few years ago...but they still have the cutest pets for adoption! …

Great place place for your pet needs! I have cats, and Petsmart always has a large inventory for all my feline needs!

Our dog likes this dog food. He's a year and 7 months old and very picky . He loves his new bed . …

Outstanding, 1st time in the store; pet adoption available & stuff I needed for my fish were in stock.

The friendly and helpful staff at Centennial N Durango had made my visit enjoyable and worthwhile.

Friendly helpful staff. Plenty of product to choose from for your dog. Will be back there again.

Love the store. But a 4 star because I've ran into issues where me and my family are patiently

The young guy that helped my kids and I was very kind and informative about our frog purchase.

Woofie is always eager to go and looks so handsome when I pick him up! Dani is the best!

Found everything I needed for my kitties. Even a new bed. Prices are reasonable as well.

The staff is so friendly and helpful. They do a great job of brooming by two dogs.

Friendly staff, well kept store and they always take wonderful care of our dog.

Very kind staff. The lady's helping me look for a cat were beyond helpful.

Kinda pricey and dirty....and some of the lizards didn't look well …

They had my puppy food ready for me When I arrived. Great service

Great place for our dog. Always well stocked and friendly staff

Typically only one register open but Everyone very helpful.

Very similar to Petco good selection and competitive prices

Open (with masks and social distancing) and fully stocked.