The store is a bit too small for its needs. It seems a bit crowded. And it is a bit unorganized. It is as if everything was just thrown into the store. Perhaps they need a larger location to facilitate the needs of the customers. I had to push myself through stacks of merchandise and inventory that had not been shelved. The layout, while not confusing, is a bit tight. They were still stocking on a Saturday afternoon which should not be the case. Maybe they're short staffed as many places are these days. I wasn't fully able to find what I wanted because inventory had not yet been placed on shelves. I took what I could only because my cat needed her food for the day. I hope this location perhaps finds a larger place. Meanwhile I'll find another location for my needs. I gather the people are nice, but because they were trying to stock the shelves and put the store back in some order, their focus was not towards customer service. I don't fault them for that. Hopefully, they will either find a larger location or allow this smaller location to just take care of immediate needs. The area does need a pet store as there are many owners of dogs cats and other animals. Because the area is very large, the store may need to find a different location to accommodate a fast growing area such as Antioch.

The people in the grooming are the worst people I’ve ever seen at petco. I went to them for a nail clipping. And I usually help my dog up on the table and hold her body because she had acl surgery. She’s also almost 11. They did not let me help her nor did they even help her on the table. They let her try and jump up and she flipped backwards landing on her back. She got scared and pooped a little bit. I got visibly upset BUT I DID NOT SAY ANYTHING bad towards them. I also did not bring it up to the manager when i checked out. They must’ve known they messed up because they BANNED ME from that petco and put a note on my account saying me/my dog are difficult. Now other petcos think we are difficult just because I want to protect my dog from people who don’t care about her. Also don’t go to IZZY, she doesn’t care about your dog.

I brought my dog in for a vetco clinic. I was surprised at how fearful of a barking dog the vet was. My dog is not aggressive and has never bit anyone. And I am okay with putting the muzzle to comfort the vet, however the part that bothered me was every aisle was blocked off with stuff to be shelved. The vet put derogatory remarks in my pets file even though all she did was bark and she didn't even fight when we put a muzzle on her for the first time or pull away when she got her shots. My puppy is a husky mix... it's in her nature to talk.

This is a convenient location, which isn't bad, the staff are friendly, and helpful. Plus the store itself is actually pretty clean. Attention to details need to be paid more toward the products themselves. Meaning many of the products purchased here are returned often, due to the employees not paying attention to the product before placing items for sale on the shelves. For the record, that issue could be how the products themselves are delivered. So keep that in mind before making purchases and actually leaving the store. Good Luck.

They were very friendly. The ONLY complaint and it isn't a big deal really was I was returning 2 items. 1 I did not have a receipt for, the other I did. I was purchasing something else and so I did still have a credit, well I was told my total was $9.50 insert card, I thought ok, they are doing this different. No that was my refund but that was Not explained until I looked at my receipt...again not a huge deal but think they should explain, otherwise. Very pleasant trip Update 10/22....doing much better and very friendly!

I had my dog sent to be groomed on a Sunday and once he got home I didn’t like his cut and said I’ll never take him back because that was a waste of money. He kept acting like something was bothering his area and then we saw this. His area is red and black and I called the manager who had a nasty attitude about me being concerned about MY DOG. This wasn’t the first time for the grooming service and his cut last time was ok and he didn’t have anything wrong with him.

I walked in the front door and the person on duty did not even look at me as they walked by. I didn’t know where anything was (first time here) and nobody offered to help. I walked around looking for what I needed and the same person passed me at least 3 times avoiding eye contact. I’ll only return if it’s life or death for my dogs. I’d rather drive the extra miles for better service even if it cost more.

This store's motto is apparently "Why bother putting anything on a shelf when we can leave it piled up on crates all over the store". Couldn't find a pretty common bag of dog food (even after searching every pallet around the store). Was never offered help. Would rather drive 30 min out of my way to go to another store than visit this one (5 min from my house) ever again.

Their store is clean, although I never can seem to find anyone around to help me. Seems like they always have limited staff. Not a lot of choices as for as stock goes in my opinion. I have a very small Maltese (3lbs) and have had to go to a competitor multiple times for what I needed. Food for my pup has never been an issue but everything else, yes.

Love this Petco!! The location itself is nice, but I prefer to come here because of the staff. Logan is one of the dog trainers at this location and does an incredible job. She knew exactly what type of food my dog needed with her allergy issues... I always leave the store feeling confident that I got the best products for my dog.

I had a great experience at Petco. The Blue Buffalo sales lady helped me find the Blue Buffalo #1Turkey and #2 fish dog foods that I was looking for. She even showed me some Blue Buffalo dog treats and gave me a coupon. The cashier was very

We paid for the $80 Bath and Shedding release + grooming services….My BF took our puppy here to get groomed. He’s an all white American Eskimo and when he returned, our puppy still had a “dog smell” to him and was still shedding. I waited a

I purchased a 36” light for my aquarium as I have for many years. That day at the store they had my $23.99 light with lights priced at $19.99. Red flag when they don’t even put the products at the proper location to avoid misunderstandings

I hadn't visited the store before so I wasn't sure of the layout. Upon entering the store, I started to look around. A store associate saw me and asked how they could help. I told them what I needed and they walked me to the area where

Store itself is small compared to others I've been too. It doesn't help the aisles are full of carts of products. Clearance bins & new products that can't fit on the shelf. If that could be fixed I feel it would be a lot more welcoming.

Took our dog to get nails clipped. Was met by associate upon entering and was made to feel welcome and had conversation. When entering service area was greeted and told they would be right with me. Both attendants were busy with prior

The store is small, quite compact, and overall clean. There were several bins of product in aisles to be shelved which blocked the aisles and made access to the shelves inconvenient. Store staff was very helpful, polite, and courteous.

My biggest complaint is that the store/stores are not receiving supplies. Their shelves are bare and they tell me that the trucks are not coming. I like shopping direct, not on line, it's disappointing not being able to find the

Pick up at Petco was amazing. I am a senior citizen and had back surgery. I called the number and within 1 minute my order was at my car!! Thank you Petco for this service....my cat love your products and your prices are great!

I literally tried to buy a very specific fish at this store and they tried to charge me for a different breed of fish when clearly it was not the same fish manager did not even budge with adjustments I will never go here again

Had the best experience last weekend picking up supplies for a surprise foster dog. The advice Alston provide was such a relief. The level of service was exceptional and we will probably be back soon for training classes.

I went in today to grab some food for my service animals. As I was checking out, Andy was helpful and gave me some tips on how to help my pupper feel better. I appreciated the help. The staff are always nice and friendly.

Our senior pup is living his best life with fresh food and an elevated food bowl that I got on sale! Got a LOT of information about the benefits of Freshpet brand dog food. He loves meal time with his elevated bowl!

Cashier ask me around my change up to an even dollar amount after I agreed I asked for a bag and then she told me that $0.10 a piece I passed on the pad how do you ask someone to donate change yet charge for a bag

Great experience. Always clean and the employees are friendly and helpful. We got the wrong kitten flea med last time and took it right back to exchange and Jordan made the experience seamless and fast!

Here all the time, so many products to choose from for our Doug E Fresh, (guinea pig)! We also enjoy seeing the fish and birds who are always in a great mood! Staff is attentive and kind as well

Amanda is by far the best doodle groomer I've come across in my area. If you have a doodle you know the struggle of finding a great groomer. My dogs absolutely love her and enjoy their grooming.

The staff is very friendly and knowledgeable about the products sold. We take our 95 pound dog to get her nails trimmed and teeth brushed once a month. They do a great job with her!

Great Petco spot! We came for some hermit crabs, the associates were super helpful and sweet, even asked us about our setup to make sure we were giving our new babies a nice home!

Just want to say, of all the PETCO’s in the area, this one is my favorite to shop. Staff is always readily available to help and make sure you’re satisfied.

My dog was over due for a groom,and the groomer was so nice. She didn’t push my fur baby past his limit and was able to get his hair cut. He looks amazing!

Everyone is always super nice here. I go here a lot for crickets for my gecko. 9 out of 10 times, they have crickets when no one else does.

Love coming here There aren't a lot of employees but the ones that are there are very nice an attentive to the customers. Keep it up.

Petco was good tho Ima have to go back as the harness I got doesn't fit my dog wich is ok as I get to find more things to buy lol

Wonderful customer service. Andy was so helpful and kind. We appreciate the effort of the employees, which was above and beyond!

Placed a pick-up order for dog food. It was ready in an hour. My dog loved walking around the store and such a friendly staff.

Amanda (groomer) is fantastic and my fur baby looks so cute!! She is very knowledgeable, kind and patient with me my heart

The staff is always helpful. Whether you are looking for a new fish or specific dog food, they are always ready to help.

I am so thankful for stores like Petco where I can bring my dog into the business for exposure and socializing.

I love the groomers at this location they always go above and beyond for my fur babies

They are all sooo nice to me and my kids always.. dont have anything bad to say

Merchandise sitting everywhere. No one working on any of it. Very hard to shop.

Store is kind of unorganized but the employees are extremely nice and helpful.

The employees at this store are great. There are always helpful and friendly.

Staff is always friendly and helpful. I can find what I need and then some!

Great service. Very through and caring for my dog. Did a great job.

Clerk was very pleasant and kind to help me find what I needed.

Very cluttered pallets in the way need more help on truck night

Some of the best customer service in the entire area

Izzy took care of Scrappy and he looks great!