The staff lie. The pharmacists lie and treat customers like criminals. Abysmal customer service. My friend who is a regular customer of this pharmacy was treated extremely poorly. They lied about his medicine being available and about their not being a problem with the prescription. He was told one thing by one pharmacist and when we arrived via a 1 hour train ride with my friend being very ill a new pharmacist was there and my friend was told that no they didnt have the medicine available. It was 8.30pm and the pharmacist demanded that he call my friends doctor to make sure his Doctor actually wrote the script. I could not believe it. And this is the second time this has happened and the pharmacist didnt apologize for the mix up then either? The pharmacist even smirked when we told him our predicament. Uncaring. Just interested in money. The staff are middle eastern but they treat their middle eastern customers including my friend, like criminals. Disgusted beyond belief. Will never return to this pharmacy again. Ever!!!

Very rude I had an extremely bad cough due to covid and I had nobody to help me with buying medicine I told the brother that I get paid tomorrow can I my ex please pick up and I pay for it the manager knows me since 2012 and the guy said he can’t give me for free look I never do this but I was so sick and I told him I would pay n the morning I found that my issue was only addressed by saying that I can’t give it to you for free I understand his point of view but they know me and i told them I was very sick I will not ever go back to this pharmacy and they have lost a good customer

Only one guy is putting the bad image for the whole pharmacy. I don’t know what’s his name he works behind the counter at the customer service,he was on Thursday 11th October 2018 around 11pm. Believe me this man is the rudest person, shouldn’t be in customer service putting bad name for the business. I love this pharmacy but stop going there only because of that guy had already bad experience long time ago I thought he might be changed now. But I was wrong still same.

I went to get a drink but after picking the drink from the fridge and moving to counter the lady at the counter was on her phone all the time and asked me to leave and said the shop is closed.... Were you sleeping from the time i entered the shop and grab a drink from the fridge?? You would have asked me to leave when the second i entered the shop or would have closed the doors. Pathetic service!!! Such an unprofessional service what could we hope at lakemba.

the rudest pharmacist I’ve ever seen referred to me as “an Aussie” he acts so rude to his customers and seems to favour others. What a shame a decent chemist but the staff are terrible i won’t ever shop at another pharmacy for less ever again. Spends a lot of time talking to customers leaving others hanging on.it’s okay with me there’s always people like this in any field of health u get amazing and than u get some who lack basic humanity.

Chemists at the back counter are very nice and helpful. But the staff at front desk is rude and not courtious, not all of them.Prices are bit high, one of the reason might be the long opening hours. Had a bad experience with staff through the receipt on me after that he apologize for his action. I myself in customer service never threw receipt on anyone. They better work on their customer service skills.

Absolutely disgusted at the attitude of one of the male senior pharmacists. Just witnessed him harrass a customer for going to another pharmacy for her regular medications in front of a shop full of waiting customers. Poor woman was obviously embarrassed and extremely uncomfortable. Completely disrespectful and arrogant behaviour!

Been a loyal customer for years, On a few occasions in the past they have upset me with bad service but because I’m loyal I’ve just let it go but not this time, last night I went in to get my prescriptions filled and the pharmacist disrespected me in front of my wife and spoke to me like I was nothing. Goodbye for the last time

Very sweet and helpful men working tonight. They helped me (and had to be very tolerant as I couldn't read my doctors handwriting) with a script over the phone and then when I went in to the store to pick up my medication were kind and patient - at 11.45pm! Thanks to the staff.

I bought Aerius (100g) for my child which is $14.99 in other pharmacies but they took $18 from me.I dont normally go there as they always charges a lot more than others.Today I had to as it was at around 9 pm. ***Don't go there unless you don't have any choice.....

Check prices before you purchase - after taking something back after looking online and discovering it was vastly overpriced, I copped a horrible attitude even though the customer service rep I had been emailing confirmed it was priced incorrectly.

Called up the store and they stated they had the antigen tests in stock. Little did I know they had unboxed the tests and placed them in their own zip lock bags to sell for $20 each. Normally the box containing 2 kits costs no more than

I strongly believe that our community needs a lot of highly skilled, knowledgeable, professional and friendly pharmacist like Abdullah. Truly speaking, his medicine and product knowledge are way better than many doctors I have met in

Hardest pharmacy to get through to over the phone. I would speak to someone to be transferred to the pharmacist only to be hung up on everytime. Then when I try calling back a number of times, they don't answer the call. ‍♀️ …

Fantastic Service and the Friendly Chemist Staff are willing to go the extra mile for their customers. They price match Chemist Warehouse and their aisles are more wider and easy for parents their prams and is wheelchair accessible.

One of the few places that has the RATs in stock as of 9:30PM tonight. Ridiculously marked up and separated into ziplock bags but since it’s not in a busy suburb, I was able to avoid the crowds. Staff at the counter was nice enough.

Wonderful experience this morning. From the friendly and helpful pharmacist up the back who directed me to cold and flu items, to the lovely lady who rang up my order at the front, it was my first visit but it won't be my last.

They don't Mach price with Woolworths or coles apparently that was before! And now they only match other pharmacies! i used to do it with them but apparently it's a new thing. Very disappointed and I won't be going back there

Excellent customer service and uncompromising quality. Anything I say for appreciation would be less. On top of that, you'll hardly hear no from them for the medicine you are looking for. They are up till midnight as well.

The boy is so rude and said he doesn't care for business. He said his shift is over and he doesn't like to work even an extra minute and didn't served me. So so so rude and irresponsible

Pretty bad customer service and they tried to give me advice that goes against what the dr told me. I’m going to make sure I make a complaint to the authorities.

They’re really taking the opportunity to rip people off during a Covid test shortage. And at least 2 of the staff weren’t wearing masks! Should be fined

Very rude staff. Called through to ask a question which took 4 attempts in itself; the Pharmacist finally answers to then only hang up in my face.

Khaled the pharmacist is the best - always smiling and generous in sharing his knowledge. He's always happy to answer any questions you have

I have a genuine love and appreciation for all the staff here. All go above and beyond to help. All compassionate and sincere.

Open till mid night, the staff is quite friendly and helpful. Short term car park available right outside the shop.

Customer service poor They ripped customers I never buy anything this shop anymore Before you buy cheek price

Love the management!! Nice chemist and they also advise you when you ask a problem or health issue

Always greeted with a smile, Great service, Cheaper prices than other Chemists and great advice.

Very good pharmacy convenient and helpful advice and long trading hours till midnight …

I've been here a few times Staff are too busy talking to each other or on the phone

It's reliable service: staff are very pleasant, my favourite pharmacy in lakemba

Best pharmaceutical place I've ever been to ,friendly & knowledge

Worst Experience, Very rude front desk lady who is wear Glasses

Great customer service. Great prices. Always has what I need.

Can’t thank enough the pharmacist Mr abdullah.

Very nice, friendly and helpful staff …

Good Customer service, found what I needed.

The pharmacist is very helpful and friendly

Good customer service, competitive price

Pharmacy open till 11pm.. great service

Open 365 days & each day till midnight

Good beside train but not cheapest

Avoid this pharmacy by all means.

Outstanding Customer Sevice given

Friendly staff and nice prices.

A great place to buy madicine.

Open till like. Good service

Good pharmacy, great advice

Very GOOD service polite