0 star if i could. It was the worst experience that i have ever gotten. I have been bleaching my hair for more than 4 years and never seen this before. Waisted 5 hours sitting there with costly price and got my hair done like a mess, super uneven, starting with grey, some kind of blond, then grey, then blond. I then contact the owner and she said just use silver shampoo then my hair will be fine and it did not work and then she started to blaming my hair's colour as a excuse. Now i have to get my hair done somewhere else because my hair is now look like a mess. This is so awful!!! do not go there or you will waist your time and money to get your hair done again!!!!

I had blonde hair in my length and Light brown colour on my roots- just wanted to go dark on my roots and blend it tiny bit in the length . But they coloured my hair all grey without my permission and I lost the blonde colour in my hair. Would recommend anyone wanting to go light/ want to be blonde - dont go here or u will end up with grey hair. Talked to the saloon owner she said i just wash my hai 4 times and that will fix it and is not ready to fix my hair . Wont come back here again.

My wife & I go to Lucy for our hair needs. Especially my wife, she has been with Lucy from her previous salon in Clayton. We have known her for many years, using her services. She will follow your requests and instructions. Very experience in her services. Easy to arrange appointments. Highly recommend Lucy to anyone who is looking for a hair stylist.

I brought my child in before for a haircut, we use to think that all the other places were amazing but when we went here, it was beyond amazing. They know what you want and the hair looks very even after the blow drying. Highly Recommend this for everyone. Definitely will be coming back for my child and myself

Deserves five stars! I absolutely loved how she rejuvenated my rough and frizzy postpartum hair. Since my hair are thin she did her best to make it look voluminous. She’s got great experience and know how to fix ruined hair. Thank you for making me feel good, i’ll be coming back. …

Completely ruined my hair, its been 10 months and im writing this. My hair is apart of my IDENTITY and changed it to 3 colours. Bleached from roots to the ends, its a general HAIR STYLIST knowledge roots bleach faster than the rest make the top of my hair GRAY and the bottom BROWN.

Phuong Le and her staff are a highly skilled team. The salon space is well designed and maintained, with a fresh look. The attention to detail in both presentation and the edges of my mens cut are what sets Phuong Le's Hair apart from the many other salons in the area

I'm not really happy with my hair highlights i spent $545 In one wash all the color is gone, my hair highlights look more golden than grey/silver and I can count the highlighted layer Fewer and thicker highlights. Really disappointed

Worst experience ever. No experience for men’s cut at all. Asked her to make a line and showed her a picture as well and she said she can do it but i was left injured and with a terrible haircut. Do not recommend this place for men.

Not a fan of this place. They decided that the best way to advertise their business would be by going to the Woolworths car park and planting black and white flyers underneath the windshield wipers of everyone’s cars.

Absolutely cannot recommend this salon enough. My first visit to this location was wonderful. Great vibe and friendly, helpful staff, quality service. Pricing is more than reasonable.

the hairdressers were so nice and did everything i asked for, the price was very reasonable for highlights and i enjoyed the whole experience. thank you for my new hair!!

Got a haircut today—impeccable service! They delivered exactly what I wanted, or perhaps even better. Highly recommend their professional approach. ⭐️⭐️⭐️⭐️⭐️

Highly recommend this salon, good vibe, friendly staff and a reasonable price Also 5 stars for me ⭐️⭐️⭐️⭐️⭐️ Will be back for sure …

10 star service my mum got her hair permanently straightened & she absolutely loves it thank you so much & will definitely be back …

I had my hair done at Phuong's hair salon for the first time last week and she impressed me so much with her service. Worth every dollar!

Recommend this salon! Very friendly and great results. My blonde hair is so nice as I have Asian hair. Will be always coming back …

One of the best salon out there in Melbourne.I showed her pics and she did them exactly like the pic. Would definitely come back …

one of the most underrated hairdresser in Springvale. I guessing her name is Phuong, she was very friendly to talk too

absolutely beautiful results! obsessed with my hair, couldn’t recommend enough! friendly staff and quality service

The place offers men and women hair cut, friendly stuff and reasonable price. Highly recommend …

Such amazing work, never fails to impress!! Lucy does her work very well, with absolute passion!!

Highly recommend this shop,the hair dresser is experienced and professional.price is reasonable.

Phuong has been cutting my hair and colour over 20 yrs... highly recommend. …

Very talented staffs and welcoming! Loved the experience! Definitely recommend!

Lucy is highly experienced. She is styling my hairs for more than 7 years now.

Very professional,make hair color very nice and Fashion …

Very friendly staff! Love my hair its the exact colour I was after!

Best service. Best everything. Good prices. Couldn't ask for more

Great work, very happy with my hair colour and cut. Thanks …