Pines Hand Car Wash

152 reviews

181 Reynolds Rd, Doncaster East VIC 3109, Australia

www.pineshandcarwash.com

+61398424625

About

Pines Hand Car Wash is a Car wash located at 181 Reynolds Rd, Doncaster East VIC 3109, Australia. It has received 152 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday8:30AM-5PM
Tuesday8:30AM-5PM
Wednesday8:30AM-5PM
Thursday8:30AM-5PM
Friday8:30AM-5PM
Saturday8:30AM-5PM
Sunday8:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Pines Hand Car Wash: 181 Reynolds Rd, Doncaster East VIC 3109, Australia

  • Pines Hand Car Wash has 4.4 stars from 152 reviews

  • Car wash

  • "Thank you for your reply of my feedback"

    "Terrible car wash, no regard for their customers or the quality of their work"

    "I took my Mercedes ML 350 for full detailing, was welcomed well by the friendly staff and explained the whole job that's going to be done and how would it look after detail"

    "Went to get my car washed"

    "First time and it definitely won't be the last time here"

Reviews

  • Nelson Lai

Thank you for your reply of my feedback. Basically it was dirt and brown colour water all around door edges and rear car boot ! Guys please ... Those area door edges are easy to reach and clean, juat very simply open the doors and clean it with micro fibre cloth ! Secondly, how your guys polish my vehicle ? You polish it with all dirt and water together ? ? That's why your guys so fast only took half hours 30 minutes to completed ! ! ! Come on seriously, do you know how to do detailing vehicle ? I understood this is not thousand dollars professional detailing service BUT still PLEASE do your job professionally as a vehicle detailer even just $60 dollars. Unbelievable ! Paid $60 dollars for wash and polish. Back home open rear car boot is full of dirt and water all around the edges as well as four doors. Have your guys really washed and dry vehicle completely before polishing ? ? I have to clean my car again at home. Not very happy !

  • Anthony Topa

Terrible car wash, no regard for their customers or the quality of their work. Brought a car I was going to sell and asked for the $180 wash. They couldn't have done a worse job if they tried. Parts of the outside of the car hadn't been missed, same with the inside. Brought the car in the early morning, they steamed the matts at the very end so they had to dry overnight which left a smell. The engine bay hadn't been touched, when confronted them about it, they rolled their eyes. I offered to bring back the car on a Saturday at a more convenient time for them. When I brought it back, they said it would be an hour tops, they took 3hrs and the engine bay was as dirty as it was when I brought it to them. Will never use these guys every again, they clearly have no concept of washing a car.

  • Kashish Khan

I took my Mercedes ML 350 for full detailing, was welcomed well by the friendly staff and explained the whole job that's going to be done and how would it look after detail. Was given 60 minutes for full detail. I was pretty impressed when they text me exactly after 55 minutes about my SUV to be collected and when I returned to the car even one of the staff helped me with loading my shopping trolley in my boot. I was impressed with there service and will recommend to all my friends. Definitely going back. Excellent service.....

  • Dylan Matheou

Went to get my car washed. The man told me i was required to get a polish as the wash wouldn't clean the car, i then agreed even though i didn't particularly want it. I came back to my car the was still had dirt on it and the polish hadn't been taken off and was patchy, there was a spot on my bonnet i asked about he said it was a deep one and needed to be cut back, i then rubbed it off in front him. I asked to rub the rest of it off, he then said he would give me a rag to do it myself. Very disappointing will not be going back.

  • Jimmy Pham

First time and it definitely won't be the last time here. Very particular with whom I have touching and washing my car, but after hearing great reviews from the locals I entrusted their good judgements to give them a try. Overall, the finishing outcome exceeded all expectations! The feeling of joy after having a brand new car is the nostalgic feeling this team was able to provide with their service. Expect a quality finish and a cut above the rest when you come here.

  • Anthony Harewood

This place is a joke paid over $60 for wash and interior clean. Came back and noticed wheels had spots they had missed, seats had not been touched and still had marks from the grandkids feet and a few sticky spills which would have taken just a damp cloth and a few seconds to clean! Windows still had marks. And a very pushy attitude. Could have done a better job myself at the local car wash with $5 and 10minutes. Find the good the good reviews here hard to believe!!

  • UL Services

Very poor and rude service. Tried to push push and push vac and polishing when I asked only for a wash. Was told 2 hours. Arrived back 1hr and 50mins later and found my car still sitting where we left it un-touched. Very disappointed as we finished our shopping and went and had a coffee to kill more time for nothing. No apologies or anything. Down right rude. VERY DISAPPOINTED!

  • Anisah Romi

Had my car detail done - my car interior has not been cleaned for awhile and after the service it came back super clean. the carpets , the surface where my kids touch with their dirty sticky hands. The scratches on my exterior car door were removed as well. Plus the manager was very willing to help me remove stickers that were hard to remove on the glass. Will come again.

  • penny ah wa

I have always come to this Carwash prior to lockdowns just out of convenience as I do my shopping here, it was ok, and not much to rave about. But, the boys here have exceeded in their services since opening back up, my car looked immaculate and Nav who served me was so nice to deal with. No rush and not pushy with getting anything extra. Happy to be back again soon.

  • Marcus Brown

Used to be great.They are now under new management/ownership Almost had an argument with the guy ordering my car to be washed. Just wanted the car washed properly. He didn't listen, but constantly repeated some up sell! Arif, you need to listen to your customers. Stop the pushy up sell. They are just cars. Service with politeness and smiles. It's all we want.

  • Mohit Chaudhary

I've been taking my cars to Pines car Wash for some time and they always do a top job and with their automatic messaging to let you know that you're car is ready, they always let you have a good look over your car inside and out before you pay and very happy with their communication skills and cleaning service. Good work and friendly staff at Pines car Wash.

  • Cirilo Jose

Availed the mini detailing service. My car hasn't been cleaned quite awhile so it kind of lost the beauty I saw when I acquired it. Despite just getting their "mini-detail" Arshi did a fantastic job restoring my car's beauty when I first saw it. Thank you Mr. Arshi, Mr.Navdeep and the whole Pines Hand Car Wash team. Keep up the good work...

  • Vahid M

When my wife went there to grab the car, one of the indian guys who couldn't find the car key, yelled at her asking where she left the key. She was trying to explain they took the key when she brought the car, but he kept yelling... It turns out, they had they key in the office. I will definitely raise this with consumer affair.

  • Ishan Phutela

I got this paint stain from the road which is really annoying and hard to remove. The Pines Hand Carwash team did a fantastic job on removing the stain and I can see it’s a hard and patient job to be taken care of. And amazingly no scratches after the clean up! Love the team and I’m definitely coming more for the car wash!

  • Mike Viney

Paid $100 today for the ‘mini detail’ with a clay bar and wax. Got home and immediately obvious by feeling the paint it’s only been washed. Very disappointed. Edit: Baz got in contact with me, I brought the car back and they completed the detail with clay bar and wax as promised at no extra cost! Thanks

  • Catherine Sonsini

I highly recommend Pines Car Wash. Excellent service - friendly, polite and efficient. Their attention to detail on the car inside and out always leaves a great impression and I couldn’t be happier every time. I have become a regular customer and have never been left disappointed

  • Kambas Melb

Taken car there twice. Talking on their phones to their friends while trying to wash car, loosely wiping all I’ve the place. Unwashed parts of vehicle and just a that’ll do attitude. New management as bad as old one. Never again, these guys can’t wash a car. NEVER AGAIN!

  • abhishek singh

Was recommended by my friend because of their professionalism and friendly customer service. And, I wasn't disappointed a bit. I choose hand cut and polish for my car and it came out like brand new. great bunch of people doing an outstanding job. Highly recommended …

  • H Tia

A five star car washing service, I’ve been to this car wash for the last year since I moved to the neighborhood, they are professional and efficient, also with reasonable price for exterior and interior car wash, will come back again whenever I need my car hand washed!

  • Andrea Waddell

asked for inside & outside wash - cost $41 asked for one seat clean $20 - paid $61 but you did not wash the outside. when I requested outside be washed you wanted another $20 ! So you wanted $81 to clean my small car - poor service, over priced - will never return

  • Priyanka Sood

I'd gone there for a car wash just normal inside & outside. The new owner was so pushy that I just took my car and drove back home. Will never visit again. Also he has no english. Sometime all we need is just a smile & not so pushy and upselling of your products.

  • Romey Singh

Highly recommended. Great service and reasonably priced. Been there few times and every time got quality work. The guy named Deep there always double checks before handing over the vehicle to ensure cleanliness is of high standards. Keep up the good work guys.

  • Melanie Cheah

Paid for $300 for interior and exterior car wash additional polished. It’s look great only when you just have a quick look around.but when you look at the detailing There’s still some non-cleaned parts around the car is kinda made me disappointed.

  • Davie k

Took my car for a wash. Said no rush, an hour was fine. The end result over an hour and a half wait. When I arrived to pick up car they were sitting down and laughing. Car hadn’t even been touched. Rude employees - go elsewhere!

  • Elizabeth Jacob

Got my car washed and cleaned inside after nearly 2 years and my car came out sparkling and looking brand new. Service was very prompt and professional. Super convenient while shopping. Will definitely recommend and be back.

  • Jack Bob

A big thank you to all the team at pines hand car wash for doing a brilliant job on my car . I was so happy with the service and advice given . I highly recommend mini detail service to others will be returning in future.

  • Vanessa Dench

When your car enthusiast husband says “Where did you get the car washed this time Hun? They’ve done a great job!” Fast efficient service with an outstanding result. No need to go anywhere else, highly recommended.

  • Carolyn Freeman

Great job on my car - prompt service as it was ready in 30 minutes. Looked like new when I picked it up.Thanks team at Pines car wash. Really love being able to drop my car off while shopping. Very convenient.

  • Cassie Marsden

I was purposely misquoted and bullied into paying for more then what i asked for. Even after clarifying was charged $100 more then was intimidated when I complained. Very dodgey owner. Beware

  • Patrick Samuel

Took my car for wash. Guy offered me good price for cut polish stuff and they did really good job on my car. I never though my 3 year old car will look like new again. Highly recommend.

  • James Innocca

Ash at The Pines Car Wash did an outstanding job! My car looks brand new inside and out. Their attention to detail and friendly service made the experience top-notch. Highly recommend!

  • Akashdeep cheema

Car wash crew is awesome, very friendly and understand the different cars. I got 2 cars wash from them and they kept an eye to detail. Specially thanks for polishing my leather seats.

  • Yurana Twadrous

They had a mission and delivered. They were very accomodating to my cars needs, got my after-market rims looked after and the interior was spotless. It gleamed! Definitely recommend.

  • Ray Steele

Got my car detailed here with the new management , all I can say is wow , feels like I bought a new car , thanks for the great service , this is my new go to for keeping my baby new.

  • Leanore Wood

Navi provided a thorough polish and finish to my new MX5. It looks fantastic. The service is quick, friendly and reliable. It's my preferred service provider by far. Thanks Navi.

  • Ravi Thakkar

Addy is very humble and gave the best service I had in past few years at car wash places. The team took care to give right advise. Coming back again and again. Thanks addy & team

  • Mary K

An absolute waste of time and money. These people don't have a clue about correct process for washing cars, eg working from top down, separate buckets, changing cloths etc

  • Kathy Hale

Have been using this service for years. The guys are always friendly, hard working, and diligent. Highly recommend the team that work here and the service they provide.

  • Rex Portes

Good Service. I was explained about the detailing job n pricing. when returned to my car was very happy the way they gave it to me. Will recommend to all my friends.

  • Keith Chen

Overall good and friendly service. Missed a couple of spots but they cleaned it up immediately. Convenient to leave to wash while you shop and doesn’t cost a bomb.

  • Tina Mitchell

I requested just the exterior to be washed & came back to my car to find they vacuumed the inside of my car for free! What a service! They did a good job too

  • Alfonso Jimenez

Excellent service, great prices, nothing is to much for the boys. Had a large 4WD done after a country trip, mud, bugs all removed. Thank you Ill be back.

  • prateek dudeja

Fantastic experience!! Guy named ady took care of the entire job and I was astonished to see such results. Pine’s team gave my car a brand new look.

  • Joseph Amalraj

An excellent work done by this team...they were really very keen on every detail and more friendly listening to us and meeting our expectations....

  • Owais Rashid

Quality service, can’t ask anything better, excellent staff members with punctuality, Amazing and wonderful service….. Loved it …

  • sarah beale

Wouldn’t let anyone else touch my car Not only is my car always cleaned immaculately they are professional, friendly and well priced

  • Ahmed Jaffrani

Amazing service. Sushi, Arshi and Sahil really did a great job with steam cleaning and polish all the way. Great job …

  • Teresa Blasi

Best car wash ever. The operators did an amazing job. They went the extra yard. I totally recommend pines car wash 10/10

  • John Griffiths

I have been going to this place for 11 years on a regular basis and I cannot fault this car detailing business. The best

  • thorpsy100

These guys do a cracker job. Took in a car that had been garaged for 4 years and they made it look dealer refurbished.

  • Violetta Hoy

Been here after long time , now under new management and they are wonderful in customer service and quality of work.

  • P D

quality, speedy service, the guys are willing to listen and accomodate special requirements to leave you satisfied.

  • Ali Romina

Fully waxed and detailed my car inside and out. Amazing job and finished in less than an hour, best in the area

  • Koko Cheng

First time here - great experience, wonderful staffs, super clean car with a fair price. Will come back again.

  • Ratinder Singh

got my car wash because couldn’t find parking, And boys done very nice job on my car . 5 Stars for them

  • Sumit Kainth

Great job guys. Very professional and friendly staff. Will definetly come back. Recommended for all.

  • Kirsty Freeman

Excellent service, very friendly. Highly recommend over the other local shopping centre car washes.

  • Adel Botes

Very friendly staff, car looked amazing, and fantastic customer experience. Highly recommend.

  • Wael El-Meligi

Amazing team with excellent working skills and amazing attitude, would highly recommend them.

  • Kim Chew

Ok service but otherwise can recommend to all. Their prices are in the middle of the range .

  • Ben Webb

Hard to find a good quality hand car wash in a convenient location. These guys are great!

  • David Lehmann

Got a car wash & interior clean. Very thorough, professional service. Highly recommended.

  • ruchi dua sethi

Best car wash in the area. Excellent service provided. I will be visiting again. Thanks

  • eric bora

very good service, friendly staff and quality work. Will recommend friends and family.

  • ali saadat

Good skill,perfect cervices and lovely & friendly staff, Special navy,he is the best

  • Matheesha Ponnamperuma

They are very friendly and quick. Done a pretty good job. Happy with there service.

  • Rhythm Jain

Got my car detailed on special price . And boys did excellent job. Really like it.

  • Arsh Chaunta

I cannot rate this place highlly enough. The Quality of the clean is Great …

  • Robin sandhu

Highly recommended, very nice staff and service is so good and price is great..

  • Avi Kamboj

Great Service with Reasonable price . 5 out of 5 for pines hand car wash team.

  • Yashik Thaman

Great Quality in Cheap prices . Definitely 5 stars for this excellent service.

  • Miaoyi Zhang

Refused to serve and asked for a crazy high price. Terrible attitude to serve.

  • bao harry

excellent service, good helping staff, will be back again, thanks team. …

  • Mark Junior

Another Car Wash visit and once again another Excellent and Efficient Service

  • Emily Tse

Professional and friendly staffs:) ⭐️⭐️⭐️⭐️⭐️ Highly recommended …

  • Satish Gossain

Excellent, professional and friendly service! Would definitely recommend.

  • Davinder Singh

Excellent service provided by pines hand carwash . Highly recommended.

  • parvez9110

Good, timely and efficient service. Will recommend to my friends …

  • Pardeep Singh

They guys did a really good job on my black range . Highly recommend.

  • Ale Zalewski

Customer service is not the best but the car was cleaned up nicely

  • Abdul Dulio

I did my car cut & polish . It’s come really nice . Thanks guys .

  • harmanjit jauhal

The staff was wonderful and accommodating. And very good job done

  • Victoria Bonello

Average job for $69. Parcel shelf not vacuumed ,windows streaky ,

  • deepak deep

Fabulous Customer experience. Great site to get your car clean.

  • Tejinder Singh

Excellent work done by carwash team. Highly recommend …

  • Lisa Villiers

Excellent customer services....,Friendly behaviour by staff.

  • Saurabh Seth

Professional clean, Amazing staff. Thank you for the shine.

  • Amit Kanwar

Very professional with friendly behaviour amazing service

  • jasvir sarai

Highly recommended. Great service and reasonably priced.

  • Deepika Sidhu

They did excellent work on my Merc . Highly recommended

  • megha khatry

Excellent service done by Pines team . Highly recommend

  • Gurbir Singh Kang

Nice people and excellent service Highly recommended

  • ZTENNISFAN

Good carwash, under new management, would use again.

  • Kartik Chadha

The guys did a great job on my car . Look fabulous.

  • Minesh PArekh

Worst Car wash I have ever been to Very rude owner

  • Manish Girdhar

Very professional staff.. quick and clean service

  • Nick Stravogiorgis

Very good service from the boys of Pines wash

  • anthony harrod

Did great job, all staff friendly and polite.

  • Little Leigh

Good attention to detail and polite peoples

  • Craig vS

Really well done. Good service and quick.

Similar places

Prestige Hand Carwash

1011 reviews

18-42 Racecourse Rd, North Melbourne VIC 3051, Australia

Magic Hand Carwash - Ferntree Gully

789 reviews

1021 Burwood Hwy, Ferntree Gully VIC 3156, Australia

Magic Hand Carwash - Kew East

789 reviews

895 High St, Kew East VIC 3102, Australia

Magic Hand Carwash - Frankston

775 reviews

40-46 Mcmahons Rd, Frankston VIC 3199, Australia

Grand Wash Auto

773 reviews

347 Darebin Rd, Thornbury VIC 3071, Australia

Water Tunnel Car Wash

736 reviews

1-11 Fitzsimons Ln, Templestowe VIC 3106, Australia

Magic Hand Carwash - Glen Iris

641 reviews

1557 High St, Glen Iris VIC 3147, Australia

Magic Hand Carwash - Collingwood

626 reviews

2 Hood St, Collingwood VIC 3066, Australia

Magic Hand Carwash - Hoppers Crossing

608 reviews

Unit 32/428 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia

Concierge Car Wash - Westfield Doncaster

554 reviews

Williamsons Rd, Doncaster VIC 3108, Australia