Pizza Hut Canley Vale

189 reviews

Shop 1/17 Canley Vale Rd, Canley Vale NSW 2166, Australia

www.pizzahut.com.au

About

Pizza Hut Canley Vale is a Pizza restaurant located at Shop 1/17 Canley Vale Rd, Canley Vale NSW 2166, Australia. It has received 189 reviews with an average rating of 3.4 stars.

Photos

Hours

Monday11AM-11PM
Tuesday11AM-12AM
Wednesday11AM-12AM
Thursday11AM-11PM
Friday11AM-11PM
Saturday11AM-11PM
Sunday11AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of Pizza Hut Canley Vale: Shop 1/17 Canley Vale Rd, Canley Vale NSW 2166, Australia

  • Pizza Hut Canley Vale has 3.4 stars from 189 reviews

  • Pizza restaurant

  • "If I could give no star I would, had me wait 1 hour for a delivery of x1 large pizza(that wasn’t cooked enough and still doey) I usually don’t write reviews but after rining through for half an hour getting hung up on and after my order was supposed to arrive they answered and said it was delivered when it wasn’t, they offered me a refund instead of compensating for the long wait and missed order"

    "Online order was easy and efficient and I also googled Pizza Hut vouchers online which offers a variety of pizza deals which then you may clip board the voucher code directly to your order which makes it efficiently easier! Ordered from Canley Vale Pizza Hut and the food was fresh, hot, well packed and we’re very happy with the outcome plus the deals"

    "Bought the pizza yesterday, the quality of the pizza had to be changed, been notify will take 17mins, which then took more 40mins"

    "Waiting for my pizza order "

    "Rude staff on phone"

Reviews

  • jesse trew

If I could give no star I would, had me wait 1 hour for a delivery of x1 large pizza(that wasn’t cooked enough and still doey) I usually don’t write reviews but after rining through for half an hour getting hung up on and after my order was supposed to arrive they answered and said it was delivered when it wasn’t, they offered me a refund instead of compensating for the long wait and missed order. All up I waited 2 hours for one large pizza to arrive that wasn’t cooked enough and barely any toppings. I was given a lousy bottle of coke which I don’t drink and will never order from Pizza Hut canley vale again
Service
Delivery
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

  • Leilani Gee

Online order was easy and efficient and I also googled Pizza Hut vouchers online which offers a variety of pizza deals which then you may clip board the voucher code directly to your order which makes it efficiently easier! Ordered from Canley Vale Pizza Hut and the food was fresh, hot, well packed and we’re very happy with the outcome plus the deals. Driver who delivered our food was a gentleman and very friendly like no other delivery. We called the manager and dropped a great feedback in regarding his service delivery Before making a order I would suggest that you googlePizza Hut vouchers online and check out the varieties of deals and free sides they have on offer! Definitely recommend Pizza Hut

  • nick guan

Bought the pizza yesterday, the quality of the pizza had to be changed, been notify will take 17mins, which then took more 40mins. Had call up asking what is going on, reply was very rude. i hope they understand when people waiting for extra 10/20mins is not about who will die or get killed, it's about how your attitude to come the customer down, hoping they can understand you maybe some sort of offer for next time. not like customer will take it but least to have the right attitude. how can this business last that long? use to be very good but it's getting worse and worse.
Service
Delivery
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

  • Horacio Feller

Waiting for my pizza order .. nothing happens (all ways have to waiting all the take away being service first anyway) . After a long time waiting… A “gentleman” coming from the back and ask me if I have to order, after I asking what he ask me that for? . With an arrogant attitude complain at me for the order system without give me any apologies.. but continue with an arrogant behaviour against to me. Doesn’t matter for the delay, I said to him , to stop keep continuing with he’s behaviour, but is about you scarcity in diplomacy and since of the courtesy. Attitude absolutely offensive and out of the place, disgusting.
Food: 2
Service: 1
Atmosphere: 1

  • huệ dinh lý

Rude staff on phone. Thru phone, it was my FIRST and LAST time to order a pizza which was for my bro. I asked him what SIZE they have for pizza ( 9" 12" or watever). Staff: garlic bread, bla bla (misunderstood as SIDE) I repeated the size of the pizza. Staff: "that's why i asked u thich base, traditional or thin" I was like O.K, boss. U r there to help & explain if ur we dont understand s.th. NOT Jump up & talked to me in such a frustrating tone of voice. Pizza flavour was ruined by ur service & attitude, sorry to say. Hope it will be improved Thx

  • Adriana Gavran

Canley Vale Pizza Hut sucks. I have had nothing but drama every time I go there. The shop is full of workers who ignore the customers and muck around and talk between themselves like a social event out back. They are rude, no one is ever at the register and all they do is get orders wrong. I have given them enough chances and I will not be going back EVER again after tonight’s fiasco. This location gives the rest a bad name! I’ll be going to Domino’s from now on.

  • Jason Alford

Useless staff from the driver to the manager, couldn't even put in a door code that was written in instructions, and verbally repeated. Manager is the definition of idiocy in regards to customer relations, no conflict resolution or attempts at such. People like this deserve everyone they love to die from covid then die last; to summarize my statement you are scum of the earth maybe learn some English or go back to eating bats.

  • Merlin Sopina

Nearly broke a tooth trying to take a bite. So much sauce the must have kept it in the oven to dry it out. No I'm sorry,the manager picked up the pizza no apologies. He told me now gave to wait five business names to get my money back..if I could give a zero I would. Waited ages to get the pizza and one minute for the manager to come. I never post but so angry at the lack of sincerity for my ruined food. Awaiting refund.

  • Mark

I should have checked the poor reviews first. Order a supreme pizza. Received a very thick base with a mile of cheese. If I wanted cheese bread i would have ordered it. Ate a piece and put it in the bin. Found the receipt sitting on the pizza. Doesn't seem very hygienic. Maybe they should be more caring to the customers requirements. Disappointed.
Service
Take out
Meal type
Dinner
Food: 2

  • Andy Mann

Very friendly staff and food very yummy. The dough is perfect every time. I have ordered other locations, but it's not the same. I would recommend Canley Vale Pizza be the best. Thank you, management and staffs keep up the good work.
Service
Take out
Meal type
Lunch
Price per person
$40–60
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Hawaiian Pizza

  • Cassandra Vaka

Best pizza shop in Fairfield Cabramatta area always fresh and juicy never burnt. Great management but my advice is order ahead especially on Tuesdays...the buy one get one free day and early if you like deep pan base they sell out fast. Only complaint is sometimes the don't cut the pizza properly and you have to do it at home again. Other then that fantastic and leaves dominion's in the dust

  • murtadha salman

Obsuloutly davestated by the customer service and the manager I spoke too ( Ling( ... I made order for $40 and I had to cancel it straight away because I put the wrong address!! I had to call up the manager twice to get refunded and yet still didn't get any money back! Scam and definitely not worth eating their garbage food...
Service
Delivery
Price per person
$40–60

  • Steve Bennett 2

Extremely unfriendly, the food is terrible. The customer service is non existent. The Anglo male serving is probably beyond retirement age and it shows. I witnessed this poor lady with her kid trying their best to order a Herschels pizza, she was hard of English being the area. The counter guy was so condescending and rude towards her. I felt so bad. It was a terrible experience.

  • smodes h

felt this was a very busy branch .pizza and customer service was great ... but this branch should get a screen that displays orders . one that displays "ready "order numbers, instead of yelling people's names over and over . its hard to hear in a room full of people saves people asking every ten minutes aswel
Food: 5
Service: 5
Atmosphere: 1

  • Duc Tran

Found a very long piece of hair in my pizza. Wasn’t offered much besides a refund. Manager didn’t bother to apologize about the hair being in the pizza or offer to speak to the staff about wearing hair nets/hats in the kitchen nor mention If he was going to take any measures to make sure it doesn’t happen again. Very poor.

  • Jason Ly

Just dont order on Tuesdays unless you want the 2 for 1 special. This is because you will be waiting from 40 mintues for it as everybody orders the 2 for 1 and the small store cant really keep up. Its alright but dont expect fast pizzas. I just returned from waiting 45 minutes for 2 pizzas. It was painful.

  • Elizabeth r34 Ayoub

Customer service is 10/10 here very polite staff you should be proud of your staff the pizza was ok little to much sauce but not to bad there was no cookie either but was replaced with brownie no atmosphere as its not a dine in restaurants
Food: 4
Service: 5
Atmosphere: 3

  • Unger Ung

Pizza was delicious and it was warm. BUT, the driver was 40 minutes late and he wasn't wearing a mask after delivering to three people in Fairfield (made a phone call to ask why it was late). I even left chairs out the front for him to put the pizza down BUT HE STILL KNOCKED ON THE DOOR!

  • Toan Ngo

Ordered home delivery, gluten free pizza base were hard and tasted old. Topics were decent in quantity and quality. Otherwise delivery service was fine and easy/quick. $40 for 2 pizzas and 2 sides.
Service
Delivery
Price per person
$40–60
Food: 2
Service: 4

  • Zachary Macmasters

Orderd pizza 2hrs ago and still hasn't arrived. No call to apologize from manager. Rang up got abused by angry and rude manager when asked for refund. Terrible service never order from here again!
Meal type
Dinner
Price per person
$20–40

  • George Orwell

Not a bad Pizza Hut. I wish they would cook the pizza more though. It would be perfect to get a deep pan pizza with a dark crust instead of light brown. The traditional crust has turned out better.
Food: 4
Service: 4
Atmosphere: 3

  • Thao Nguyen

The girl that served me was very nice, and I got my pizza perfectly done. Fast service
Service
Take out
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 3

  • Megan Page

Horrific service,long wait time (was told 15 min been over 35 minutes) when asked how long they hadn't even did the order, child injured with door no help told too busy. A customer actually went and got a band-aid for us

  • Diyana Ishac

Absolutely disgusting pizza. Hardly any topping and very soggy. Go to your local Woolies/Coles and buy a frozen pizza. At least you'll get value for your money DO NOT ORDER FROM CANLEY VALE PIZZA HUT!

  • huy tran

After a call, Christopher fixed a mistake I made with my online Pizza Hut order! Experience was seamless and easy. Thanks!
Service
Take out
Meal type
Dinner
Price per person
$1–20

  • Angelica King

I ordered the buffalo wings and I got food poisoning absolutely disgusting I have emetaphobia and this is my worst fear I’m disgusted and dissatisfied all I can say is nobody order from here.

  • đình thi

Bad customers service, rude staff, yelling at me when I'm ordering “It's pasta not spaghetti “ she said. Hmm :)) do we customers must remember all the names of the food on the menu then?

  • Tyrone Jeans Martin

Omg the delivery took 2 hrs, driver was scam me and food was disgusting. Less topping that feel like they drop they food on the floor, so doughy, side garlic & cheese breads burned.

  • Chan Keo

This Pizza Hut is so unorganised. Waited 40 mins for 1 large pizza as the employee said he lost my order. This also happened to the customer who came in before me.
Service: 1

  • Kevin Nguyen

Ordered 18 wings, got 15 normal sized wings and 3 half-sized mutated ones. They were all very dry and tasted old. All the sauce was dumped in one place and not spread out.

  • Andrés Del Mar

Very busy lil store - depending on the staff the service can vary from speed and quality....I think the owner is actually onsite sometimes - things usually go well

  • jagdeep kaur

Pizza was ok but I ordered 1 hot & spicy pizza and there were only 8 jalapenose on the whole pizza with 8 slices, I know coz I counted them...

  • Mustafa Kurtulus

is this pizza? Can you show me cheese? I came for the first time and I will never come again beyond disgrace don't buy anything there don't

  • Yvette

Best Pizza Hut pizza and garlic bread I have ever had! And the nicest friendliest blokes. If I lived closer I would go more often!

  • Mr Jeep

Staff were friendly, helpful, food was made to an excellent quality in a timely manner despite a huge crowd. Will order again! :)

  • Jacueline Nguyen

Great pizzas! I usually get diarrhoea after eating pizzas from here though. (not lactose intolerant). Would still go back. :)

  • Vy Thanh

The worst! I order cheese burger pizza and they gave me some random pineapple pizza. Not even worth of 1 star.

  • mtaneus attallah

The Pizza Tastes good, but only if they could improve the presentation of it then i would give it 5 stars.

  • Linda Huynh

The worst pizza in the world!!! Cost me $61 dollars!! Does it look quality!!

  • Christii Hoang

Honestly saddest pizza of my life
Food: 1
Service: 1

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