We ordered and it was right before closing. We ordered a family box that came with three pizzas and they were supposed to be square deep dish. We got them and they were round by the time we got them they were closed so we couldn't call back and they would not fix our order. The pizza was dry and I do not recommend this place

Every time I order for delivery the drivers have been awesome! The most recent driver Marcus took notice that the neighbors dog was out and called me because he was actually concerned that the dog would take my order if he left it without handing it to someone. He is a true asset to Pizza Hut..that he deserves appreciation.

Don't order delivery. It's not worth not being able to quality check. They don't refund or credit accounts. As they claim. Even with proof of purchase, the manager doesn't care. They often forget to bring drinks. Order at your own risk, it really is a risk.

I have ordered from the other 2 pizza places (Little Caesars and Domino's) in this area and this place, by far, is the best! Their customer service is great! Their delivery drivers are always punctual! Pizza is always nice and hot! Keep up the great work!

Usually when we order online and pickup, service and timing is great! But when we order online for delivery, it takes over an hour and a half for them to get to our place even if the app says something different. The drivers are always nice though. More

Not sure if they have new management or if its a new staff, but their customer service has been going down hill. I did a curb side pick up order and waited in my car for almost 15 minutes, but no one ever came outside to give me my order. I

Excellent establishment with exceptionally professional employees. While getting my food I was in the restaurant lobby for a little while waiting on my pizza. The workers were very respectful & actually working. The inside was really clean

The app did not work so decided to call I to Lockwood lication hoped dealing with a real life person was easier, as it was before technology came into play,. Although it was scheduled for 4:15 pm pick up, went first time 4pm and it was

This pizza hut is the worst pizza hut in Houston. The manager here loves to argue and act like a pizza detective when you tell her their pizza sucked. It's easy to read the notes on the screen and make the pizza the way the customers

Worse customer service. Ordered pizza online. I had two different order going to two different location. All the pizzas went to one location. When I called to let them know of the error the employee Ann was really rude. She was blaming me

Simply THE best Pizza Hut pizza I have ever eaten. I ordered a supreme....omg...the ingredients were fresh, plentiful and every modification I asked for was executed with perfection - down to the extra marinara sauce. The pizza was cooked

The food is over priced and not full of taste. Dominos has better deals better ingredients method of cooking as well as better pasta options to serve. The food was hard and dry in texture for the breadsticks. The pasta was over cooked and

This particular Pizza Hut location on Lockwood has failed me more than twice. I ordered online the edge pizza I went to pick up my pizza and waited for 10 minutes I then called and asked what was the delay the manager got on the phone and

They used Door Dash to deliver my order and I never got it. Made my order at 9 and waited until midnight. Woke up the next morning to a text message from 2:50am saying that the driver was getting ready to pull up. Good thing they didn't.

Dominoes can forget about me ever ordering from them again. My delivery order was messed up because of their website, the tracker registered as complete and I called the manager Britney and explained but she obviously doesn’t believe in

I pick up my food because I like it hot. I picked up my order. At home I realized it was wrong. I returned to the store and they wanted me to hangout while they remade the order. I asked for a refund instead because I couldn’t stay. The

It's been a while since I've ordered from Pizza Hut It's VERY Different from a year ago less sauce pizzas are dry it seems like less cheese & toppings also The box dinner I ordered is supposed to get 2 sauces on the order I requested

Zero stars if I could, I ordered my food at 9:11 pm with a delivery time of 25-35 minutes, I live 10 minutes away from the store. I never recieved my order! Never ordering from this location again.

$30 for one pizza, it was rubbery and not wortht he price. I usually get 3 and a salad at dominos for that price. Just wanted to try the stuffed crust pizza but not worth the price at all. More

COMPLETELY UNORGANIZED. I had my card charged TWICE then cancelled then pending for my order, just for them to call and tell me the payment isn’t showing up telling me I will have to

Pizza hut does this look like stuffed crust , nope doesn't and question where is my 3rd topping ( chicken which is extra ) yall need to get it together this was a 50$ plus order !

This Pizza Hut is awesome. The crew are so nice. Specially the lady in the front counter. I even got assistance with carrying my order to my car for me.

just order food today and my pizza came dry and cold 16 barbecue wings and they weren’t even warm Pizza Hut really guess I gotta go back to dominos

I'm still waiting on my order s from Pizza Hut on Lockwood, it been greater than 48 hours. They get you to pay for food you never receive.

1454 Lockwood They have excellent customer service and my food is always hot and on time . Drivers are friendly and always smiling More

Do not order from this location. The last three times we’ve ordered here something has gone wrong and the workers

The service was well received and they help me out making my decision and lots of patience.
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The pizza was cooked a little too long which made it hard. I was not very pleased about eating hard pizza. More

Burnt pizza no cheese. Looks like burnt bread. Delivery was over 75minutes. Crazy
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very friendly staff. The food is always hot and fresh. Very well lit parking lot.