It is with great disappointment that I find myself writing this review about a gym manager who has seemingly taken on the role of a drama queen rather than fulfilling their professional duties. The individual in question seems to revel in power-tripping and creating unnecessary drama, which greatly undermines the overall gym experience. First and foremost, a gym should be a place where members feel motivated, supported, and encouraged in their fitness journey. Unfortunately, this manager's behavior reflects quite the opposite. Instead of fostering a positive and inclusive environment, they seem more interested in asserting their authority and showcasing their dominance over gym-goers and staff alike. The power trip becomes evident through a series of unnecessary rules and regulations that seem more designed to exert control rather than promote safety or efficient operation like bossing people around the coveted massage chairs of hanging around certain areas just awkwardly glaring at people when they should be focusing on cleaning the equipment. These rules are often enforced with an air of superiority, leaving members feeling intimidated and unwelcome. Instead of being a source of guidance and support, this manager appears to relish in making others feel inferior and powerless. Moreover, the gym manager's penchant for playing the victim is both frustrating and unprofessional. Whenever faced with legitimate concerns or constructive criticism from members or staff, they respond by painting themselves as the target of unwarranted attacks. This defensive behavior only serves to perpetuate a toxic atmosphere and hinders any potential for open dialogue and resolution. Furthermore, the manager's flair for drama adds an unnecessary layer of tension to the gym environment. They consistently prioritize personal conflicts and gossip over the well-being and comfort of their members. This behavior not only distracts from the primary purpose of a gym—to promote health and fitness—but also cultivates an unpleasant and negative atmosphere that discourages many from continuing their fitness journey. It is disheartening to witness a gym manager who seems more invested in their personal power dynamics and ego than in creating a supportive and enjoyable fitness community. It is important for gym management to lead by example, fostering an environment of mutual respect and encouragement. Sadly, this manager falls short on these fronts, perpetuating an atmosphere of stress, negativity, and division. In conclusion, the power-tripped gym manager's inclination towards playing the victim and creating unnecessary drama detracts significantly from the overall gym experience. Their behavior disrupts the positive atmosphere that should prevail within a fitness facility and undermines the personal growth and well-being of its members. It is my hope that the owner takes swift action to address these issues and restore the gym's reputation as a welcoming and supportive place for all, for a truly humble judgement free zone free from persecution and discrimination. All the other Planet Fitness facilities are a lot cleaner and the staff treats my comfort and gym experience with a positive drama free attitude. I will not be returning to this location until proper leadership is restored. Make sure when you go to this location to be aware of this situation and that you might be the next target of obsessive massage chair protocol and being followed around and gaslighted. If this happens again to me I am calling my lawyer.

First you get what you pay for. Mitch is great. Other than that, needs a new staff that works instead of sitting on the counter, listening to music, scrolling on their phones with hoodies over their heads and not doing their job. No one there rovers and keeps members in check. Too many people on their phone. Too many people not putting equipment away and cleaning up after themselves. They’ll be a person yapping as loud as can be on a phone and the staff completely ignores them. On the weekends, forget it. It’s a mess and don’t be surprised when the bottles and paper towels are empty to clean up. It’s gone down hill since Kayden left.

The staff is extremely friendly, helpful and very welcoming. The facility is super clean and easy to navigate. Mitch, the trainer, is wonderful. Joining his classes helped jump start my personal workouts and I highly recommend, especially if you’re not sure where/how to start. He also created custom workouts for me to target specific areas. All ages and fitness levels which helped with my gym anxiety. Highly recommend this location!

Never worked out here, went by to check it out. Very nice location and Manger was very informative and helpful. 1 complaint, I enquired about the black card membership because I travel for work and wanted to have options on the road. Was informed that you can only use the membership 10 times outside of home gym locations. Pretty disappointed as this was the main reason I wanted to get the membership.

It's short staffed and the staff there could care less about working. If someone is at the front desk they don't acknowledge you and have their faces buried in their phone. You can tell they don't do anything because the bathrooms are always filthy, toilet paper all of the floor. The paper towel dispensers are always empty on the gym floor. TVs don't work, I don't think TV 6 has ever worked.

The people are friendly, the gym is clean and there is plenty of equipment. Easy to spread out and never a wait for a machine. I was hesitant because the pricing was so low as I was used to paying $75-100 for a gym membership but after trying out PF I realized I’ve been over paying for way too long. I highly recommend this gym and it’s easy to rate it 5stars. Great job to all the staff!

I honestly prefer planet fitness than the ymca. This place is spacious, the people are friendly and this place radiates good feeling. But Planet Fitness you need to get better mats, they are too thin and when I do any exercises on my hands, my hands slip. So non slip mats are preferred. Also, I have bruises on my knees when I do exercises on them. But overall, great place to workout.

This location in particular is amazing! Everything is very new and kept up maintenance wise. Majority of the staff are friendly and helpful. Everyone can feel welcome and motivated to get fit, whether it’s first timers or experienced gym goers who’d otherwise be targeted by the lunk alarm at another location. I’ve had a great experience here and have also made good connections.

I love this location it is convenient to my work. The location is always super clean and the machines seem new for the most part. The desk staff is friendly. I did not realize until yesterday that there is a spa sign-up computer on the side of the desk. Other than occasionally noticing the cleaning bottles being out of solution, I really do not have any complaints.

This planet fitness came out of nowhere. I had no idea it was there but I’m grateful. The staff is nice. The equipment worked & it wasn’t too crowded. The location is perfect because it has places you can go to if you need a quick workout outfit , grab a quick bite to eat or something to drink. Can’t say anything bad about this place. The staff seems nice.

I have been going to this location since it first opened and keep coming back because of Trainer Mitch. He keeps me consistent and accountable with my workouts. Everyone is very friendly but Mitch is truly the best, I can’t imagine using anyone else and recommend Trainer Mitch to everyone. This location is a great size, clean, and always feels welcoming.

Excellent facility, great staff, clean, and plenty of machines. Never feels really crowded, although like any great gym in the suburbs, it is often busy. Parking lot could use better lighting at night, my only small complaint, but it still feels safe. I recommend this location for South Charlotte, Weddington, and Ballantyne residents of any age.

I’m a fan! Stupendous value for low cost. High quality equipment and facilities. Clean. Friendly and helpful staff. Just tried a couple of classes and the trainer is knowledgeable, professional and kind. The app is super easy to use. It’s a great gym. I’ve bounced around to a few, but I won’t be bouncing from here.

Left another gym, and am very happy with the cleanliness in the locker room and the high quality and variety of the workout equipment. The staff is very well trained and friendly, Alan is particularly customer service focused and is always helpful if I have a question or a issue. Keep up the good work.

Love PF! Great gym with plenty of space (no crowding), lots of equipment, clean & sanitary environment. Most of all, the vibe is great. No one feels intimidated or ashamed, regardless of age, body shape, or fitness level - this is actually PF’s stated goal - no judgement! All this for $10 per month!!!

It sucks that they have those classes and they literally make you stop your workout to move to somewhere else. Also is always freaking crowded. If you can, go somewhere else. Lifetime was great I loved. Planet fitness sucks. Can’t wait to our house finish to use my own gym. Don’t recommend…………..

I hardly ever leave reviews but this Planet fitness location is personally my new favorite! Not only because it’s new but the staff was really friendly, helpful and professional. I’ve been to a lot of gyms and this one is HUGE and has a large amount of machines. Did I mention great music? Lol

They make it difficult to utilize blackcard membership. It's irritating to pay the extra money for a massage bed and then to have to jump through hoops just to use it. This is the only planet fitness I've been to that makes the membership complicated...Other than that great facility

A car accident blocking 51 and map rerouted us to a different PF than we normally go to. We we pleasantly surprised! The location is convenient, plenty of parking and while it was busy we never waited for equipment. The place is super clean and very well maintained.

Here for a week and have been lifting here. Gentleman behind the counter is stellar. Great guy, really nice and polite. Professional and extremely helpful. I really liked this PF more so than most. Plenty of equipment and was never overwhelmingly crowded.

This gym is pretty large. The people are very friendly and I enjoy going to get fit and clear my mind. With the new year starting it is much busier than normal but don't let that stop you from joining or working out. This is the time to get started.

Today 4/17/2024 just goes to show how great I think this Planet Fitness is. I was finished with my workout and I got off the treadmill to get a wet paper towel to wipe down the machine. I usually leave my phone to remember the machine I was

What a great workout environment! And the whole staff are friendly and professional. The gym is always clean and maintained. I have be going to gyms for 20 years and planet fitness camfield corners is the best! Also they are very fair about

Today 4/17/2024 just goes to show how great I think this Planet Fitness is. I was finished with my workout and I got off the treadmill to get a wet paper towel to wipe down the machine. I usually leave my phone to remember the machine I was

Worst planet fitness I’ve ever been too. Staff was rude and one was on the phone instead of helping me. And literally couldn’t even bother to tell me what bed to go to so I had to search for which one turned on. Gym is packed and you’ll be

Great place to work out! No contracts, can stop and not have to worry about cancellation. Has a crowd meter to keep me posted. Hassle free. I can go to my work out, use the machines . Staff is very helpful and friendly. Hours are great!!

Great staff, plenty of availability for the equipment at all times of the day. You won't find a better value anywhere, regardless of your experience level. Highly recommend this place. The staff and clientele create a perfect experience.

I love this place, I love the stair climber and lifting the free weights. It's so affordable monthly and it makes me a better person everytime I go. Great friendly staff always greet you and are there if you need them. Great gym!

I’ve been there a few times already and love the atmosphere and convenience. It takes me less than 10 mins to get there and there are plenty of machines available to use and I’ve gone at different times. It’s very clean too!

I go everyday sometimes twice a day. It is clean, comfortable, organized, and welcoming. The trainer Mitch is awesome as well. The environment makes me look forward to getting there and I am nowhere close to a gym fanatic.

This is my favorite gym. Convenient access at an affordable rate. Quick in and out with a clean facility and well maintained equipment. They don't miss a chance to greet you when you come in or to help you when possible.

I’ve been coming since they’ve opened and have to say, compared to any other planet fitness, this one has been the most clean and super friendly staff (you guys know who you are). Please keep those employees.

This Planet Fitness is clean and the attendants are helpful and friendly. I am happy that whenever I go I am able to get on the machines and use the weights I want to use. I highly recommend this facility.

Love this place! Friendly staff, variety of machines and weights to get a great workout for every muscle. It’s a non judgmental environment. I love the Ballantyne location the most in Charlotte!

Had an amazing experience at the planet fitness in ballantyne- charlotte area. They have a great trainer by name Mitch and a whole bunch of classes that you can do just for $10 per month

Love this gym and the guys/gals working there… especially Tony!! He’s been a great help and amazing! I feel so motivated and comfortable at this gym. Best decision I’ve made all year!

Always a great place to workout. Never too crowded and I am able to get in my routine with no problems. Very friendly staff. The equipment is kept up and the place is very clean.

The place is great. Tons of equipment and not crowded at all. Staff is friendly and helpful- all at a very competitive price. And they are following strict Covid restrictions

I love that all the equipment is new. The staff is so kind and knowledgable and fun to see each day!! It's super clean and I love the vibe of the Ballantyne location......

Good place to be. Customer service is nice .I really enjoy the 30 minute circuit , the bike, row machine and treadmill. The massage chairs are a nice touch as well . …

Employee does not pay attention. Kept people waiting just because he is talking on phone. Its sad to see the priority is phone but not the customer who is in front of him.

Iam a member love it they have tanning beds massage chairs 30 min work out area they just have everything very clean, noligable employees come visit you won't regret it

A very nice and up-to-date fitness facility, with a friendly staff, and lots of neat amenities included with a black card membership, including Fitness training.

The facilities are spotless. The workers at the front desk are helpful and friendly. The building is so large that even when it's crowded it doesn't feel crowded.

Today was my first day here and I’m very amazed clean new updated equipment friendly staff showers/ locker room very clean front desk clerk very professional

It's a great place to workout! The staff is friendly, the environment is clean. It's open 24/5 (weekdays) and 7-7 weekends so it's never too crowded.

Great facility - Very Clean and the Staff was extremely nice an helpful. I travel and use facilities with my black card around the US. Joe-

Safe, convenient and clean location with a diverse collection of equipment and additional amenities like hydromassage and tanning beds.

A lot of equipment, very pleasant atmosphere, excellent staff and an all around great Planet Fitness. You'll definitely be satisfied.

This is the best location I have been to equipment wise. Customer service is falling a little short, but it is a really nice location

This is one of my favorite locations. I travel a lot and look forward to working out in this space. The staff is helpful and happy

The place was super clean and had so much equipment. The staff was nice and answered all my questions. Had a great workout.

Great place for a neighborhood gym for casual, semi-serious and serious exercise enthusiasts. Love going to this gym....

It’s a planet fitness… it’s just a gym for us for now… Wish they had a bigger space with more options but it suffices.

Nicest Planet Fitness I’ve ever been to. Very new and clean. Awesome massage chair room. Can’t beat it for the price!

Great business model. Customer-focused and professional staff. Clean and well-maintained facility. Elle is the best!

Extremely pleased with this gym. It is very clean and full of new equipment. Great deal for everything it offers.

This gym is super clean. Good layout and right amount of equipment. Staff is very friendly and welcoming

Friendly staff and at the times I go it isn't that crowded. It is kept clean and stocked everytime i go

Love the layout of everything in this gym. Nothing is congested and the people there are very helpful.

The staff are friendly and helpful. The gym is kept clean and the equipment is kept in working order.

I wish the tv's were on more liberal station The clocks have disappeared and that is annoying

For the black card price you cannot come close to the facilities available amenities.

Great location! Very clean gym! The staff is BEYOND helpful and SUPER kind too!

Clean with adequate equipment that limits wait time between sets. Nice staff.

Great atmosphere . Well maintained gym. Staff is awesome and helpful.

Great place to workout and escape life because it’s quiet and clean

Great staff, and always available equipment to get a great workout.

Clean, plenty of machines, staff is always friendly and helpful.

This is the location I usually use. It's the best in my opinion.

Clean, organized and great equipment. Staff are always welcoming

Always clean and the staff are so friendly! Love this location!

Very clean location and has everything I need to get in shape.

Great place to workout. Clean and easy to get around …

Friendly Staff, spacious. Great place to workout …

Always clean and front desk staff always Courteous

Clean club, friendly staff, great machines!

very clean. great machines. friendly staff

The workers are very nice

Great place to workout.