I have been going to this location for over a year now so my review is an over view of my experience. My original gym is the wall street location because of work but i live near this one. I have to say that aside from it being relatively consistently clean, a nice manager, and convinient due it's location, that is about it. The staff are unprofessional, spiteful, rude, and unfriendly. Sadly, you as the customer wont know what is going on or why. After having an uncomfortable experience with a very slim female worker some months ago who used to work in the front due to some confusion about my account, i simply have tried avoid having any intearction with the staff on any level . I Just go do my thing and leave. Yesterday as i was checking in to work out i had another experience with a newer employee with bantu knots , she was very very rude, cold as ice, and unwilling to work with me the customer concerning the slight mishap. Through out the entire interaction was rude. At one point i asked if the manager was around. I decided to still work out despite it. As i was paying for a drink the rudeness didnt stop there. Her male colleauge with an afro and glasses , i think he is newer too, he and her were throwing their shade bc their card system was acting fickel in the first attempt to pay, condescending tone " you have to leave your card in" " you have sign then remove your card". Just rude in tone and demeanor. Still i went and worked out. As i was leaving i took care of the issue with the account which i felt was very unfair, and i am returning today to speak with the manager. As i was leaving they were closing so they had locked the doors. I stood waiting to be let out and there was some space enough to pass. The same male worker came and looked at me with such rudeness then said "ex-cuse me" like i was in the way. I took another step back he opened the lock at the door and stepped away without saying word. Negative vibes all around and negative energy. It was on the tip of my tongue to say something to both of them after all the interactions. I did not. I just decided they were not worth it and concluded after this being the second time that there is a major pattern with some of these workers that they hire. I also was not going to let them ruin my gym experience as a customer . I will however be leaving this location soon... Negativity is not my style on any level. They definately need to read all the reviews about thier staff on here. Teach customer service, professionalism, friendliness, objectiveness, and revamp their front desk employees. ✌

I have been a planet fitness member on and off for over 10 years. And I always had a pleasant experiences. Unfortunately this location. Didn't do it and I will contact planet fitness to change my gym for the first time in years. And it had to do with the type of face mask that I had and the way that the addressed me. Instead of treating me like the adult that I am these kids at the front desk called me dude and told me if I don't like it here I can go somewhere else. Mind you they told me that they had a mask for me but never gave me one. And I went back to my car to get the surgical mask that they require me to wear in the facility. After I came back in the gym. I explained to both of them just because I am wrong doesn't mean you have to be wrong in the way addressed me. After signing up and asking for the managers information I left the gym. The reason that I choose to write this message is because 1) I lost the stiky note that the managers information was on 2) My experience at the location on Remsen rd in canarsie encouraged me to give an example of how to treat a customer. When I walked in with the same face masked. The person at the front desk said Sir we do not allow those mask. And handed the correct mask. When I tried to plead my case, he explained that he understood my reasoning and advised me to use the mask I walked in with the surgical mask for double protection. I smiled and said thank you for the advice and proceeded with my work out. I hope that this post encourages management to teach their workers conflict resolution instead of catching and attitude and telling me I can leave the store. Best Regards, Fernando Brown

*They have nerve to refuse entry to members prior to September 13 date to get vaccinated for covid 19.. My memebership fees have already been taken and they sent no notification to members even though NYS state 9/13 is last day to get vaccinated. Spoke to the manager and he would not budge. I offered to wear my mask during my use and he still would not budge. I wanted to use the facility anyways and he said he would have to call police on me for trespassing even though I had a membership. I'm considering canceling my membership. I called corporate and they are closed 4pm est. Will call them again. I deserve my money back for violation of contract. . I've been to better locations. I'm trying to understand the point of contactless check in but I still have to sign in. Anyway staff is always talking in the front and only come on the floor to change paper towels and refill spray bottle (a purple water substance to clean machines which doesn't smell like anything) when the gym is busy. I have never seen some one sanitize the bathrooms or massage chairs. Members never put weights back or clean during use of machine. Social distance is only on cardio machines but it is a small location. I go because of location. But once transit becomes safer again I will go somewhere else.

I've been to at least 15-20 different Planet Fitnesses around Manhattan, Brooklyn and the Midwest U.S..This location has one thing that makes it a step above the rest- Lawrence. He is the personal trainer here and he really knows his stuff. Whether you are a couch potato in your 60's just starting to move, a pro athlete at your prime or anything in between, Lawrence can create a suitable program for you. His classes are fantastic as well and they are becoming increasingly more popular (and crowded) as more and more people are catching on. His enthusiasm matches his knowledge too. The only reason I didn't rate it 5 stars is because sometimes (esp on wkends) it's impossible to find the free weights you need cuz they are scattered around the gym. The amenity equipment routinely needs repair too and the showers seem kind of gross at times but those are minor problems that exist in most gyms. All in all, the pros definitely outweigh the cons here.

I've been going to PF at Flatbush Ave for a year, and thought that it was a great gym for just $10/month. I recently moved and changed my home gym to Church Ave location, thinking that it will be the same, but I was wrong. There is no room to move around, the space is really crowded with tons of equipment. The chest machines are way overrepresented, so if you are not a "light bulb" person who only works on pumping the chest, you will be disappointed. The space to work out with free weights is tiny and crowded: I went on a weekday morning, but with only a few people working out it still felt crowded. The paper towel dispensers didn't work. And worst of all, the gym is in the basement, which was really depressing. Dim bluish lights made it feel like being in a creepy garage of an old hoarder. The entire workout all I could think about was getting out of there. Giving it 2 stars, because for $10/month any gym is better than nothing.

I was shopping around for a new gym yesterday since I live and work in the neighborhood. I was seriously considering PF because of the location and price but changed my mind after touring the facility and my interaction with the front desk person. I don't expect staff to be overly perky (actually I hate that) but from the onset, she was more concerned about her own personal conversation and seemed very bothered that I inturrupted her. She was very rude and unprofessional...totally turned me off especially since I received wonderful customer service at the other 2 gyms I visited. She literally rolled her eyes when I asked for a tour. The other staff member(a guy) was a bit more professional but I couldnt get past the smell of the actual gym. There was a noticeable funk! The gym felt really stuffy and not well ventilated. I'll pass on this location and PF altogether since learning that the CEO is a Trump supporter...no thanks!

This is literally the worst gym I have ever been to, the place is very limited with equipment but that is not the worst. I signed up this year and they have charge me over 30 anual fees, when I reach out to find out why, everyone is very rude and tell you to wait to days usually to speak to the manager, when got in contact with the manager, very rude told me I have to wait three weeks for them to send me a check when they clearly too money electronically from my account. that same stories 3 times within a year, now I feel stupid for staying that long with such a crappie company that clearly don't have their costumer as a priority. I would not recommend this gym, not even to my worst enemy, by the way don't try to ask manager or associated for corporate numbers or anyone over the manager because they claim not to have their number.

I joined the gym on Church Ave between Bedford and Flatbush in Brooklyn, NY. I have been pleased. I am not a "gymmer" so I cannot speak for those who are or have been heavy into gyms, but this gym appears well equipped and well utilized. Since going I have found it to be easy to navigate. The staff are attentive and helpful and there has never been too many people. I LOVE the amenities available at the branch. The massage and hydro massage chairs. I am yet to get the full experience of the Total Body Enhancement experience. I am using the 30 minute rotation section for the most part. Looking forward to integrating more weights of which there is ample supply. Planet Fitness is making a "gymmer" out of me. With no intimidation...

I joined the gym on Church Ave between Bedford and Flatbush in Brooklyn, NY. I have been pleased. I am not a "gymmer" so I cannot speak for those who are or have been heavy into gyms, but this gym appears well equipped and well utilized. Since going I have found it to be easy to navigate. The staff are attentive and helpful and there has never been too many people. I LOVE the amenities available at the branch. The massage and hydro massage chairs. I am yet to get the full experience of the Total Body Enhancement experience. I am using the 30 minute rotation section for the most part. Looking forward to integrating more weights of which there is ample supply. Planet Fitness is making a "gymmer" out of me. With no intimidation...

Crowded. Way, way too crowded with kids in the afternoon. Staff needs to do something about teens playing around on gym equipment and breaking them. Smith machines, calf machine, and leg press are almost always broken. Either charge the kids the same price as adults per month or kick them out, gym is not a playground or hangout spot, the benches are not for looking at Tik Tok for 30 minutes then calling it a day. Get out if you're not there to work out. Too many unoccupied treadmills, replace with or expand weight lifting area as the treadmills are a waste of space. Again, too many kids, unsupervised. Even checking in is a hassle as there's a whole classroom at the counter. This needs to stop.

The staff is pretty friendly. The manager not so much. I understand being stern but he is super difficult. I been coming to the gym over 4 years because I live around the corner. I wore a cut up planet fitness tshirt (that I always wear here) and today staff stopped me to ask if I had a different shirt to change to. I wore a similar shirt the night before and any planet fitness I attend doesn’t have a problem but this one here has one. It’s not a super big deal but it’s super frustrating and has made my workout an unpleasant one. I don’t normally complain but this def rubbed me the wrong way. Shouldn’t planet fitness have the same dress code across the board?

I know parking is out of the store’s control, but it’ll be nice if they had parking vouchers, or something to help with that. Other then that; going after 7 pm is fine, but the area is kinda sh;;/ for traffic. The people that work here are great but the business it’s self is horrible even going to the extreme or changing to help fix equipment, that isn’t my fault they let people destroy their stuff and changing me extra for that smh. I had to pay a 40 bill and I got the black card already paying extra for that. So tell me how is that help me achieve my goals. I had actively cancelled my membership asap and going to a new gym who appreciates my 20 a month.

Planet Fitness on Broadway half of the time you can not get any solution paper towel to clean the machines people do not clean the machines when they get off the ladies bathroom is dirty half of the bikes don't work the mats are filthy the one on Duffield Street downtown Brooklyn is dirty same thing no paper towel to wipe the machine off bathroom is dirty half the time you can't get any toilet paper no soap the floor is dirty inside the locker room the workers are lazy they do not clean as often as they should they do not come around and check if. The floor needs to be cleaned often enough if the bathroom is dirty they just lazy

The place is always dirty, there was a comment below "unloved" - yes indeed. Bathroom is filthy. Equipment is working and I see big group of people enjoying their classes with the trainer. Always friendly. The rest of the crew not so. I Am traveling from Midwood to this place, because it is more convenient for me to use as right now. Please please please fix your tanning mashies. It's always something with them. I joined your gym and paying for black card. I don't understand why I am paying for service I am not receiving and getting rolled eyes from your staff instead. Please fix it.

I called to get information about my account and spoke to someone on the phone that was extremely rude. He dismissed my issues about my account charges and spoke to me in a very disrespectful manner. I then came into the planet fitness to speak to someone in person and I spoke to the woman at the front desk telling her about my ordeal on the phone. Since I didn’t know the person’s name she guessed that the person was probably the manager Jaliyl and he’s always getting complaints from customers. This shows how unprofessional my experience was! I decided to cancel my membership.

24/4 open 24hrs for 4 days of the week, this alone beats any other gym. The other 3 days are open the usual times that any other gym closes on the weekend. This is what defines a steal, $10 a month for a very large gym. - unlimited tootsie rolls (I eat one after I drink pre workout, cuz no one likes the taste of pre workout) -free pizza every month -free bagels every month Plenty of machines to work with, their will always be a machine available for you to use. What other gym does all of this for $10 a month?. Staff is extremely nice and well spoken as well as informative.

My name is Bernice C. I am a member of planet fitness gym. I am giving huge shout out to my personal trainer August, A++. My experience with ,,August, He is an amazing, awesome, great, trainer. August is knowledgeable, about each individual fitness level, regimen, focused and motivates his clients working towards targeting areas for change. I am encouraging everyone that is a black card member, please sign up with August, you would not regret You will see results. He’s the best I have met. Thanks so much. Way to go August️‍♀️️‍♀️

Every single time one of the tan machines ( #1) is stopping in a minute because it has not been cleaned. It wastes ton of time as you have to clean It yourself before, take your clothes off and etc....then it will stop anyway. It continues for 4 month, manager knows about it. The another one is 50% of the time occupied as employee using ot to hide and/or to have a snack. It smells accordingly. And no blame on employees as the owner cant provide the staff with any good working conditions which include rest / lunch area.

I've been going to this gym for 2 years too long...the only reason I go to this location is because of convince....there's not enough to weight lifting equipment...the machines are sooo played out.theu don't even have a stair master smh. To make it worse,the staff is rude and the trainer...doesn't actually train.you can catch him relaxing in the massage chair when your looking for a class or just some work out advice smh.i will be trying the Flatbush and empire location and possibly using it from here on out.

I've been going here since it first opened. It's been a while, but the staff are pretty cool. They had recently refreshed the equipment. I wish this was a 24x7 gym like the the location in bushwick. I'd make the trip here more often. There's this one machine that has been down for months. I believe it's a type of rowing machine. I wish they also would turn on the air conditioning in the basement. It's a casual franchise gym, not a body building club. Trust me some of those clubs have better AC than here.

All these years I've been going to this gym at the canarie location because it's only a few minutes from my house, and service nor equipment have improved. The turnover rate is insane because every month there are new employees, ruder and less helpful than the last set..and What's the point of remodeling the canarcie location, only to have the same OLD OUT OF DATE MACHINES , ?!! every other planet fitness location has NEW recent workout machines..!! Get it together or shut this place down!!

Great place to work out!!! Although the place is a lil small...but the staff is so unprofessional, when you approach them its like you're bothering them not to point out anyone, am not going to say name but there is a skinny girl in there she real nasty and don't know how to talk to people; always have an attitude...i think she needs a refresher on customer care..i personally stop going to that gym...i rather go to the one on flatbush the staff is more friendly there!!!

The planet has all the machines anyone can possibly want to get fit, but the circuit room offers one the possibility to get your VO Max and and your abs ripped in a single moment. No one else appreciates the circuit room, where one can work on explosive movement, so I often have the room to myself. The things that might make the planet even better would be cloth towels to wipe up sweat, soap dispensers in showers and more eclectic music, rather than country and pop.

The gym is great and clean. I think they should take some of the treadmills out and add more weightlifting equipment, but besides that I think the size is fine. You just need to go at the right time! The staff is always super friendly, but they are clearly a clique of friends and their personal conversations can get a little unprofessional. Besides that though, this is a great location. My friends that I have brought with me as guests have all loved it.

I just went to the PF at 2228 Church Ave so my wife can cancel and I can't believe the scam. She joined a year ago for $20 a month with my daughter at $10. We've tried for weeks now to cancel membership then to be told come back another day. We get charged new rate of $40 EACH and try canceling again to then be told were gonna charged another $80 because it's past cancel date. This is a scam and I'm gonna tell everyone never to join this gym.

ManagerWanted me to leave my full name telephone number for all to see and display to come to the gym and I pay my money it's not my fault the computer is down I still should be able to go inI am very cautious I had identity theft for The manager that is there now. The Spanish manager and the girl with the red hair are very disrespectful. And these are not the people that you want to work with planet fitness because of them I have left.

There’s a employee by the name of Gary and when I tell you his energy & attitude is so nasty you will literally second guess even spending your money there . This man literally gave me the worst attitude for no reason . Another employee has to step in and help me and completed the task I was asking to have fixed . While Gary was just being a totally jerk . Idk what type of ppl this location is hiring but the attitude needs to stop

Absolutely terrible experience dealing with the gym manager. Charged me the full annual fee for membership despite the gym being closed for 6 months this year and then directly trying to argue with me. Just plain rude. When I told him he must have a lot of customers calling to complain about this issue he said dismissively "you're not the first and you won't be the last". Not a real manager.

The locker rooms are dirty and filthy, inside the lockers is rusty and most of the loops where you put your lock is clipped or cut. The gym area looks dirty and run down with all the machines. It also look like there was some break ins from the look at lockers. It's a convenient location, but the staff is friendly it's just the appearance of workout area and locker that gives a bad rating.

My only problem is the people using more then one machine as if it is there own equipment , meaning doing 1set on bench press then 1set on low row then going back to bench press to do 2nd set with no regard for others who do complete sets on one machine & then become territorial when you ask to use machine .. never had that problem with equinox I just may go back once this contract is up

Clean gym which is great however the staff members are not too informative. I've had a couple of bad experiences and those were only because of the people who either not informed or misinformed me at the front desk. They seem a little lackadaisical on the weekend and it tends to be really annoying. The gyms great. Not too crowded. The staff just needs to work on their professionalism.

Since it's in the basement, it's not the best environment to be in. Also they don't maintain the temp on the warmer side - perhaps I'm the only one who's cold in there - but for me it is super cold there - at any time of the day. I've asked multiple times to talk to manager about that - they say, someone will reach out to me - but no one has for a couple of months now.

I was coming here for almost a year but I had to leave because once the old manager Jay left everything went downhill. I was rudely spoken to so many times by staff. Like genuinely a finger in my face. Then once all the good staff started leaving I realized I didn't like going there. I was there for the employees and you guys fired all the good ones.

Avoid this gym if you hate Black Men.. This gym has some of the smelly stingiest men .. they come to they gym and they don't shower.. Thry stairs at females and make them feel uncomfortable and get mad when the femal tells them to leave her alone. This place is full of Gangsters and Thugs. Avoid They will break in to your locker and steal your stuff

Yesterday , i was disappointed because even they have a large space with chair and table they ask us to stay outside because they were full downstairs , when we said it's cold Outside why we can't stay upstairs to waiting for.. , they said noooo even it's cold stay outside. I think they 're not professional . How can i cancel my membership

This gym has decent and up-to-date equipment. There are at least two of each machine so you usually don't have to wait much for any. The one negative is that most members don't re-rack or clean up free weights after they are finished so it can appear messy or you cannot be sure if things in the free weights area are actually in use or free.

Everyone's going to have a different experience but so far I've never had a bad experience with any employees or other gym goers here. Everyone is quite friendly and while there aren't enough weights, that's more of a problem with Planet Fitness and not this specific gym. There's also plenty of cardio equipment so I've never needed to wait!

They actually stopped me because i had a GYM BAG at their GYM. Meanwhile, I've seen people with purses and huge blue IKEA bags!!! Additionally, ther have been plenty of people wearing inappropriate attire while working out (boots, jeans, dress shoes). Absolutely the worst Planet Fitness I've been to in my 10 years as a Black card member.

The general manager is not professional at all I had to ran behind him to talk about a bad smile that was bothering me while I was exercising, the weights are broken, and they removed one the rope without putting a notice about it. The other employees are very nice but the gym has to be improved especially the general manager, thank you

I used to frequent this gym. Until recently my locker was broken in to. Every time I'd visit they'd have these kids sitting at the tables out front in the entrance part. I assume they were the culprits stealing & breaking into people's lockers. NEVER AGAIN WILL I GO THERE & WOULDN'T RECOMMEND IT TO ANYONE ELSE EITHER.

This is a nice place, more equipments for training. There is a lockers for women, lockers for men. The centre has restroom for men and women separately. Their staff is really nice, the lady staff at the reception is super cool, polite and welcoming. Least I forget they have water available for free.

The manager that is the most nicest man I've could ever meet explains everything to you you have a trainer there the very courteous the bathroom is clean and they put fresh flowers in the women's bathroom smells so good it's spacious and overall it's just a great place to go for $10 can't beat it

Very dirty, always unpleasant smell, unsecured locker. Rush hours are very busy, hard to find place to workout. Open 24/5 and hours change on holidays. Use locker your own risk. No place for parking very hard to find parking, because this the most busiest palace in Brooklyn

Outstanding faculty, a most excellent value. The place is glorious, during off-peak hours, less, it does get jamm'd up very good with allot of folks, regluarly. I've trained at five different PF locations, this one is by bar the best I've had the pleasure to frequent.

It's decent. Women's bathroom isn't always clean. When we were all asked to wear masks they did not uphold this in the gym. During the summer months the gym has been taken over by teens who dont know how to use the machines. But i guess for $10 a month you settle.

Internet is not very good downstairs and you cant watch netflix on their wifi - it seems to restrict videos. Also the highest free weight is only 60 lbs, I wish they had a bit higher link blink does. Giving this 3 stars because it's pretty good for the money cost.

There is an African american Male worker here who wears a black shirt and black pants that is very rude and should be fired. Planet fitness please train your employees on good customer service. The other workers here are pleasant except this one particular worker

They have a lot of elliptical but not as much strength training stuff as I would like. Also the trainers yours are useless for anyone that works full time. It's usually mid morning to early afternoon for weekdays only. But it is fairly clean and the staff are ok

The weights are all over the place and not in order and used paper towels are thrown on the floor throughout the gym. Clean up after yourselves people!!!! It's a decent gym but I don't think I would want to workout there during peak time since it's not too big.

The planet fitness closer to prospect park is a bit better. They have more machines, for example two pec dec/flys va only one at this location. Also there is only 3 smith machines. The TVs hardly ever work. Many of the patrons don't wipe the machine after use.

It’s an alright place but it’s always crowded and there is barley any weights to go around, 3 smith machines are Terrible and you almost never get to use them, so many treadmills and others dumb running machines replace with more weights and lifting machines

I recently moved to Flatbush, and had to check on the local planet fitness, big gym, nice hydro massage chair and very friendly team working there, especially Faith from the reception, who was kind and professional and made me a tour around the new gym.

I went to planet fitness on Church Ave. They had staff check for proof of vax, and had a staff member on the floor sanitizing all the equipment. The machines and Locker rooms were well maintained and the staff at the front desk was friendly and helpful.

Smelled weird. As I was given the tour. Someone else was following the employee with a clipboard. Not sure why by I wasn’t explained what was going on and just wanted to get out of there. The employees were really nice but just felt awkward.

The gym itself is okay, however the people attending the gym are incredibly selfish, hogging multiple pieces of equipment doing circuit training. It’s a busy gym - use the circuit station for circuit training. A little bit of education to

They don't have a bike rack for me to lock my bike while I'm working out. The guy at the front desk suggested the I put it next to tree or a railing at another place (FYI that's illegal and could get me a ticket). He also hang up on me

It’s not a bad place it can get very crowded, and due to the size it’s a little difficult to get on a machine sometimes or grab weights you want. My biggest complaint would be the water fountains there’s like no pressure behind them.

It’s a good gym they try to keep it clean, 99% of the machines work. The staff is also real nice never gave me any trouble. People come here to workout don’t see to many people trying to pickup women. Good vibes all around.

This is a great location but now that the hours have change it really does not work for me or many people that I know that work late and would like to go to the gym after work ,but overall I really love this location

Denied me entry because I don't have proof of vaccination. I thought this was in effect on September 13th. Other planet fitness are allowing people to come in without proof. The manager here has always been a dweeb.

Recently they fired the manager and hired a whole new crew so the people who are behind the counter are friendlier and more welcoming now. Also, most of the equipment has been upgraded. Good for you Planet Fitness!

The advertised no commitment and your month-to-month. yet if you're late in the next month paying the month to month bill they fine you. How can you be fined when you're on a no contract basis? Scam deal

Hit or miss it's either really nice and clean and empty or the complete opposite. The price is very negotiable and I'm not a body builder yet..... Lol so I'm not affected by the rules about being a lunk.

I have been working out here almost 5 or 6 years so far great environment friendly staff I love working out here as it's convenient for me cause I live 3 blocks from there. Overall great …

The requirements to join this planet fitness is insane. They wanted 2 credit cards plus my bank routing number like gtfoh. Didn't bother signing up, might as well just workout at home or in a park.

I've been going to this Planet Fitness for years and always had a good experience. Plenty of upgraded equipments to choose from to work any body part, trainer available, and staffs are friendly

Apparently they started a vaccine card mandate before September 13th. The manager here is such a corny individual. He is extremely lame , not a people person. Always got a chip on his shoulder.

This gym is never crowded. The down side is that you work out in the basement. However, it has a 260 person capacity so you don't feel claustrophobic. Visit and see if it will work for you.

The gym equipment has been upgraded and switched around, much better . First time I have ever seen a lateral raise machine in any planet fitness gym I've been to . …

The gym is fine and the staff are polite but I don’t come after 7pm. That’s when the gym bros gather to hog multiple machines at once for over an hour and clear out the weights.

If you like working out in a basement with no windows this is for you. Doesn’t help that some of the staff is rude. The service from some of the people here could be better.

This location is unorganized and the club manager is rude. They barely clean machines while the club is open and the mask rule is not always enforced on the gym floor.

It’s always clean and stocked with cleaning products, the staff is friendly and polite, there’s a good amount of equipment to choose from and it’s not extremely busy

Clean and fully equipped. Kind and helpful staff. Fairly busy so have a back up workout if your routine machine is crowded and don’t miss out on the hydro-massage!

Planet fitness located on church Ave and Flatbush Ave is very clean and happy place. All work out machines are new and very friendly staff. Pleasant environment.

It stinks badly! Worst one I’ve been too! Equipment old and rusty! Women’s locker room ughhh wouldn’t leave my stuff in there! Will never return to this location

I checked in worked out and left. Staff didn't acknowledge me. No Good Afternoon, Nothing. The entire staff was too busy chatting with each other. Feb 11, 2023

The gym is ok. Front desk staff are always engaged in there own conversations. The guys are more friendly. Then the female staff. Anyway I'm there to workout.

Clean and healthy environment. I go to the gym early in the morning so it's not crowded. The staff is polite and above all, their gym is convenient.

The staff is cool and the members are friendly but the equipment at this location is very old and not well maintained because of this 3 stars

Good environment, the machines are good and everything there is so comfortable. It motivates you to do your workout routine ‍♀️ …

Great gym, friendly workers clean place, and the best way to start your day is with a workout, PF has all the equipment you can dream of

It's a workout facility that is great to get your fitness experience and the price to join a membership is reasonable unlike other gyms.

There's lots of workout equipment. The place appears clean, but it's rear that I see others wiping their machine down after using it!

Good front desk, but why do you close at 11, even the locations in Wyoming, that has 20% of Brooklyn's population is open 24/4?

Cleanliness is my concern. Masks and dust. Can tell they don’t clean around equipment. It’s also on the small side.

It's a great gym for cardio but not bodybuilding. To tone up lose fat, perfect gym. To become Mr Olympia no.

Why do they say they open at 7am and I've been waiting for them to open for more than 33 minutes? …

Amazing customer service, the staff are friendly and they always smile and willing to go an extra mile.

I have been going here for the past 6 years. The facility is great. Always clean, lots of equipment.

Nice place to work out; always machines available, low key, and friendly staff, and gym is clean.

Cool atmosphere and the app allows me to see how busy the gym is so I know when to attend.

Excellent spaces, very clean, all the machines work and the massage chairs are the best!

Very cleaned good environment and has the best equipments. I love Planet Fitness!

I like the music a lots of equipment to choose from space is big.

I lost my AirPods and they returned them to me the next morning.

Environment is too good. But They are not professional at all.

Extremely crowded. Barely any open machines.

amazing gym for beginners and pros

Is good clean , not crowded