Platypus Shoes Gateway

72 reviews

Bayside Shopping Centre, 28 Beach St, Frankston VIC 3199, Australia

www.platypusshoes.com.au

+61386869164

About

Platypus Shoes Gateway is a Shoe store located at Bayside Shopping Centre, 28 Beach St, Frankston VIC 3199, Australia. It has received 72 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-9PM
Wednesday9AM-5PM
Thursday10AM-5PM
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Platypus Shoes Gateway: Bayside Shopping Centre, 28 Beach St, Frankston VIC 3199, Australia

  • Platypus Shoes Gateway has 4.0 stars from 72 reviews

  • Shoe store

  • "I never really order online and I don't normally leave reviews, however with current restrictions with covid19 I decided to bite the bullet on online ordering"

    "Terrible customer service"

    "Went in store to buy a pair of slides, was an easy and helpful process"

    "Im giving 5 stars for the service I received"

    "I purchased shoes at Platypus in South Wharf & arrived home with 2 lefts! The staff in the Frankston store could not have been more helpful"

Reviews

  • kylie Crowther

I never really order online and I don't normally leave reviews, however with current restrictions with covid19 I decided to bite the bullet on online ordering. I placed an order on Sunday night and received my order on Tuesday morning. Plus I had emails with updates of confirmation and where my order was throughout the process. This was a great service and am loving my new shoes... Much needed as I too work in retail and am always on my feet and I have put off buying new shoes for months. Well done to your team. I will not hesitate next time

  • Leslie

Terrible customer service. I bought a $300 pair of shoes with a deffect which means that I can't wear them but they will not refund me! They admitted it was a default with the shoes but will not help at all. Will never purchase from Platypus ever again if this how you treat your customers.

  • Melissa Spence

Went in store to buy a pair of slides, was an easy and helpful process. I also went home and bought a pair of sneakers in their online store and the parcel arrived the next day. The online shopping experience was easy and streamlined. Highly recommend buying from their online store too :)

  • Luciano

Im giving 5 stars for the service I received. We didnt catch the sales staff's name (italian/croation female) but her service was personal, attentive and professional. I bought a pair of shoes and considered another purely for her application to her role. Well done.

  • Sandra Maciver

I purchased shoes at Platypus in South Wharf & arrived home with 2 lefts! The staff in the Frankston store could not have been more helpful. They arranged for return & a replacement pair to be delivered to my home at no cost to me. Excellent customer service.

  • Keenan Music

I was served by a girl named Isabelle who in my opinion had the THE BEST customer service I’ve ever experienced!!! I bought a pare of docs I’ve wanted for ages and she made me even more excited to buy them! Very lucky to have her on the platypus team!!!

  • BillyLee Nye

I was disappointed because I asked the salesperson if they were on sale tomorrow. She assured me No NEVER. However, the next day they were nearly $100 cheaper. It’s not the money, it’s the dishonesty. I wont shop there again. I will buy my Docs online.

  • ngaira sparkes

ty (sorry girl don’t know how to spell ur name) and riley were absolute gems! they had some of the best service i have ever received and just the greatest energy. biggest queens and ace at their jobs. so happy with my shoes !! …

  • Sam Medley

Accidentally purchased a wrong size and the guy at the front handled it very professionally and I left with great customer service. Very well done

  • Sep Noonan

I was served by Isa who provided amazing customer service, very friendly and helpful …

Similar places

ShoeGrab Preston

997 reviews

367-373 Bell St, Preston VIC 3072, Australia

rebel Werribee

677 reviews

Heaths Rd, Werribee VIC 3029, Australia

Nike Unite Uni Hill

631 reviews

Uni Hill Factory Outlets, Shops 68-69/2 Janefield Dr, Bundoora VIC 3083, Australia

KICKSTW

606 reviews

314 Little Collins Street, Level 2 Royal Arcade, Melbourne VIC 3000, Australia

Secret Sneaker Store

476 reviews

Shop 220B Central Shopping Centre, Level 2/211 La Trobe St, Melbourne VIC 3000, Australia

rebel Dandenong

463 reviews

25-55 Cnr Mcrae &, Walker St, Dandenong VIC 3175, Australia

rebel

447 reviews

425 Burwood Hwy, Wantirna South VIC 3152, Australia

rebel Frankston

421 reviews

Bayside Shopping Centre, Ground Floor, Tenancy G-120/28 Beach St, Frankston VIC 3199, Australia

FRANKIE4 Footwear Camberwell

407 reviews

626 Burke Rd, Camberwell VIC 3124, Australia

adidas Factory Outlet Uni Hill DFO

390 reviews

Shop T38/2 Janefield Dr, Bundoora VIC 3083, Australia