I called two other local plumbers for an estimate for some bathroom pipe work. After leaving a message, neither of the plumbing companies returned my calls. I waited a week and then called Plumbing Outfitters. Instead of an answering machine or automated voice messaging system, I was greeted by an energetic and very helpful person. The woman on the phone found out what I needed and set up an appointment that fit my schedule. Plumbing Outfitters followed up with me, not once but twice, ensuring we were still a “go” for our appointment and to let me know when the plumber was on his way. Plumbing Outfitters sent a picture and some information about the plumber that was coming to complete my work. Not only that, but (with a link Plumbing Outfitters sent) I could actually track the plumber to see how far out he was from my home. Upon arrival my plumber, Brandon, introduced himself and even took off his shoes before being invited into my house. Brandon looked at my plumbing issue and answered all of the questions I had before explaining what work needed to be done to complete the job. When finished he gave me a more than reasonable estimate. I felt no pressure on Brandon’s end that I had to use his company but I already knew that I was going with his company because of the price and the professionalism he and Plumbing Outfitters had shown me. Brandon did a fantastic job changing and rerouting my bathtub pipe work and setting up my bathtub faucet bracket. I appreciate the work that he did. It’s always good to get a professional when it’s called for to save you (me) time and money. In my case I needed a professional and I am glad that it was Brandon and Plumbing Outfitters that took care of me.

We called Plumbing Outfitters to get a quote to replace our water heater. Dustin came to our home checked out our water heater and provided three (3) water heater replacement options. I mentioned to Dustin we recently had been experiencing intermittent low water pressure in our home. Dustin offered to check it out. After troubleshooting the issue, Dustin identified the cause of the problem. Since the service call for the estimate was free, I wanted to pay him for his work in identifying the cause of the water pressure issue but he said no. After reviewing the three quotes I had received, we decided to go with Plumbing Outfitters. Dustin and Lamar came to our home the day after we we told them we were having them do the job, performed the installation and repairs. They completed the work in a timely manner. Before leaving Dustin and Lamar cleaned up the work area, explained the operation of the water heater and asked If I had any questions. We now have clean hot water and NO low water pressure issues. Highly recommend Plumbing Outfitters, their employees are good at their job, professional and courteous. They keep you informed throughout the process.

I no longer had confidence in my eight year old water heater and decided to replace it. I contacted Plumbing Outfitters in Taylor, TX for an estimate. It just so happened that one of their technicians, Wade Bachmeyer, was finishing a job near my home and stopped by to do the estimate. Wade was very professional from the start and obviously very experienced. He explained my options and presented me with a reasonable price which I accepted. Three days later he and his assistant arrived on schedule to install the heater. Wade explained that a city inspector would be inspecting the installation to insure that it was done according to all codes. I’m very confident that the installation was done right. I am overall very pleased and would highly recommend Plumbing Outfitters and especially Wade Bachmeyer for such excellent service.

Plumbing Outfitter’s continues to be our go to for plumbing needs. We needed several items needing to be taken care of including a new water heater and toilet. We were given a quote that was reasonable and payment options if needed. Our tech was Landen and he was awesome! He took the time to explain all the issues in a way we could understand. The best part is that he was so kind to our dogs! He did a great job and we will ask for him the next time we need work done!

We are in the middle of remodeling our guest bathroom. Melvin installed a vanity and toilet for our powered room and did a great job! The vanity sink was loose after he assembled it then he had to get creative to figure out why the sink wasn’t staying. He went to his truck and change out parts to ensure it stayed secure. I’d recommend working with Melvin!

It was great to have Wade help with our plumbing mysteries. He figured out the likely culprit, showed me the broken part, and made sure it was working before he left. Plumbing fixes can be expensive, but the first class service helped me eat the sticker shock.

They try to accommodate the customer. Jorge was exceptional and very helpful when putting in my new water softener. It seemed to be damaged in the box and ordered a new part for the new water softener. A great experience! Thank you Jorge.

Absolutely loved our experience working with Carlos and Dillon on our plumbing project. So professional, timely and trustworthy. I am coming back to you for any of our future plumbing needs! Thank you!

Noah was great. Finished the hot water heater quickly and explained how it all works. He made a frustrating situation not so frustrating. Would recommend Plumbing Outfitters to anyone.

Thank you for the quick response and quick work! Melvin did an amazing job! Highly recommend Plumbing Outfitters and Melvin!! Thanks again!