If I could give ZERO stars I would. Ive been using that place mainly because location is convenient. I stopped by today and finally decided to make it my last time. Charles, the person behind the counter, is just plain rude and couldn’t care less about doing his job properly. Im taking my business across the street. Simple as that.

Charges double for flat rate shipping, which shouldn’t even be legal, especially using USPS boxes. They are a shipping center and do not do the shipping themselves, so charging 16USD to ship a small flat-rate USPS box is ludicrous. I chose not to do business here.

Absolutely not a friendly person working in this postal annex. I can’t believe all those good reviews for this store. Customer service is way below average. Looks like they are not people person. My advice to the people work there...please

I went on 1/29, and the guy behind the counter was very rude. I don’t know what his name was, but he was Asian. I thought I was able to drop off something to UPS, but he very rudely told me no and I was confused and asked for clarification

Horrible, I don’t know what this lady’s name is but she’s blonde. Was trying to get a letter notarized and I told her that I didn’t want my documents stapled and she tells me that they have to be stapled in order for it to be finalized and

The prices for packaging supplies and services are not displayed. The man who helped me during three different visits tried to be informative but ultimately frustrated me each time, talked to me in long-winded lectures and made me waste my

I usually don’t write negative reviews, but the customer service was very bad. We were dropping off our amazon package here and the employee was rude and aggressive. We were asking him questions about box and label, cause were dropping off

Shady business! They offer a plethora of services but cannot execute. I brought a pre-labeled item for return to Amazon via UPS and they would not scan or offer any kind of receipt as proof that my item was dropped off. The male told me I

Just got my PO box here again, love this store! You can get so many things done, not just mailing-cut key, dry cleaning, document photos, notary service, postal boxes. It does get busy but Charles with his wife they do amazing job. Been

The worker there was extremely rude, unpleasant, and stingy. I needed on piece of tape to attach a piece of paper to my box, and he said they cant give me any despite me seeing tape. thankfully a Ralph employee was nearby and was super

Sent package to Malaysia via FedEx Express. Delay over 1 month!! The owner did not process package properly, resulting in package getting stuck at customs due to unpaid tax. Worse, my dad had to contact FedEx and pay for tax to get his

Charley is absolutely awful to deal with. The most un professional and rude customer service I’ve received in quite some time. I had to pay a $1 for tape to seal the top of my box. No problem. I’m cool with that. But that’s not how he

First,( Important for your time )there is Not DHL anymore, and never can take a Receipt about dropbox. For example I need the receipts every time for my packages, so for me this is not good service maybe to someone can help. Thank you

Horrible - as soon as the clerk saw me he immediately said "you know this is gonna be more than $10" (a $2 media mail) without even checking and walked away from me. Without giving me the option to even say that was fine.

I was there but I can't find them. But It was located inside Ralph's. I tried to send an international package but I did not know anything The man working there show and explained me all the options I can select.

I’ve never had such a pleasant experience in a post office setting, wonderful customer service. Thank you for being so kind and informing me on all the services you offer. I will be back!

These guys are very hostile to customers, over charge, and will lose your mail. There is another postal annex near the Renaissance center that I go to instead and they are much better!

Terrible service unfortunately. Just do not seem to care about customer experience. Charge for a single piece of tape to close a small box. Poor form. Try somewhere friendlier.

Absolutely horrible experience. The people at the store had no manners and were horrible to me! Please don't go there if you don't want to lose your peace of mind.

Tried calling a couple times with questions and the person who answered was very rushed, rude, and hung up on me twice. Will not be bringing my business here.

Worst mail place I ever been to. The business owner is a total scumbag! I asked for a piece of Tape to close my package and he tells me sorry you have

Incredibly rude customer service. All of the low reviews on Google and Yelp are spot on. I would go directly to a UPS/FedEx/USPS instead.

I have had a mail box here for almost two years and the service has been consistently great. One stop shop for all postal needs and more!

Used this place several times. Charles has always been very helpful. He cares, suggests the best option and explains details patiently.

Don't drop anything valuable here. You will not get receipt and the careless staff will lose your packet. I wish I can give 0 star

Lady behind the counter was rude, wouldn't let me drop off my boxes. She told me to go to the post office. Don't waste your time.

Incredibly helpful and nice agent works there. Took the time to explain what I needed to bring in order to notarize my document.

gruff in customer service, but they went above and beyond when i needed service very quickly

customer service here is the worst honestly we all got to find a way to shut down this place

Passport photo here was $17. Costco down the street is $5. I got robbed!

Rude customer service. Does not give receipts for drop off fedex boxes

Shocking rip off. Charged $17 for a sheet of 20 stamps ($12 value).

Called several times from 445p on and nobody answered. Horrible

Really bad customer service. Unfriendly and not helpful staffs.

Perfect, kind, exceptional, quick

The guy is always very rude

No receipt for shipping

Not nice to customers.

Pretty poor service

Great !!