Premier PROS Plumbing-Cooling-Heating is a Plumber located at 2511 S WW White Rd, San Antonio, TX 78222. It has received 247 reviews with an average rating of 4.8 stars.
Monday | 7AM-9PM |
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Tuesday | Closed |
Wednesday | 7AM-9PM |
Thursday | 7AM-9PM |
Friday | 7AM-9PM |
Saturday | 7AM-9PM |
Sunday | 7AM-9PM |
The address of Premier PROS Plumbing-Cooling-Heating: 2511 S WW White Rd, San Antonio, TX 78222
Premier PROS Plumbing-Cooling-Heating has 4.8 stars from 247 reviews
Plumber
"Our water heater was not working, so I called Sears Home Warranty to place a service call"
"If you call Premier Plumbing be aware that sales guy will show up, not the plumber"
"Premier Plumbing has been my go-to for years now and they just knocked it out of the park again"
"May 10, 2023, Austin Cantu came by to service our water heater"
"Five stars all around"
Our water heater was not working, so I called Sears Home Warranty to place a service call. Sears could not make it out that day, so they sent Premier Plumbing Services. On Wednesday, December 7, 2022, Ruben from Premier Plumbing Services came out on the service call and determined that we needed a new water heater. Ruben told my husband that we would be responsible of paying an access fee of 335.00. It would cover having them take the new water heater to the second floor, then bring the old water heater down to the first floor and the disposal fee. We understand the disposal fee, which Ruben said was 50.00. We cannot believe we were going to be charged 285.00 to bring the new water heater upstairs so they could install it and bring the old one down! Ruben was not making any changes to it; he was only installing, it exactly where we had it before, with no modifications. Ruben advised my husband that he would have to return on Friday because the water heater was not on stock and would have it by Friday. My husband was told if the water heater would have been in the garage we would not have been charged that access fee. We would only have paid the disposal fee. I tried to switch companies, but Sears did not let me because Premier Plumbing had already started the service call. On Friday, December 9th, they came to install it. I was unsuccessful in getting someone to help me bring the old water heater down and the new one up stairs. Ruben asked me; "so you really want to move them yourselves?" I replied, "yes". Then he replied, "I can pick up my equipment and will come back later". I agreed, then he proceed to say..."I will go do another service, but I can't guarantee that I will return today and we don't work on the weekends". I replied, "then you pretty much have my back against the wall because I can not be without hot water for another two days... Just do what you have to do". The new water heater was installed, but Ruben could not get it to ignite. He said he needed to change a part (ignitor) to see if that was the reason that it was not igniting. He changed the part and was able to ignite the water heater. I should not have allowed him replace the part, I should have asked him to replace the entire water heater considering it was supposedly new... but I didn't. After he left; I was reviewing the receipt more closely, when I noticed that Ruben changed the disposal fee for 50 to 95.00 and lowered the access fee. The total still came out the same 335.00. Then, I remembered Ruben commenting that he should be charging more for the disposal fee. I assume that he changed it so Sears Home Warranty could see his disposal charge. To top it off, Ruben said to me, as he was walking out of the house, I would not be able to take cold showers. I would rather rent a motel room or go to a friends house to take a hot shower. I replied, unfortunately, we had no choice but to take cold showers. I believe that we were taken advantage of; due to the fact that our water heater broke during cold weather. I would not recommend this company to anyone. We have reached out to Cinch, who is the company that handles Sears Home Warranty, to put a complaint. If that doesn't work we will look filing a dispute.
If you call Premier Plumbing be aware that sales guy will show up, not the plumber. We called them to un-clog a drain, Austin showed up and gave us a quote to clear the drain. He also gave us an estimate for installing a clear-out closer to the house - because he said there was not one near the house. We agreed to this. Upon installing the clear out, they ran a camara and found a cracked pipe under the the house. They gave us an estimate for the pipe repair. We also agreed to fix that. After a day of digging under the house, they said it would take more digging than expected and now wanted to charge $2,500 on top of the original pipe-repair estimate. Even if it was true that the needed to dig more, they are the ones who underestimated the work. In the process of working on the pipe issue, we found that it was a clear-out ACTUALLY close to the building that they "overlooked". We asked them to not charge us for the additional clear-out because there was an existing one that they overlooked, they lied that they installed the clear-out due to the cracked pipe but in the original estimate they stated clear-out was needed due to proximity. They were not even aware of the cracked pipe when they quoted us for the clear-out. On top of all this, this is a multi-family home and they completely ignored safety concerns. they left the hole they were digging completely exposed. We called Austin on a Wednesday about these concerns and he promised to put something over the hole. We arrived Monday and nothing was done. Huge liability. Not sure how they still have their license. Don't even want to put one star. - Alef Rei Real Estate Investment Group
Premier Plumbing has been my go-to for years now and they just knocked it out of the park again. My home was never plumbed for a water softener and I wanted to get one installed. Austin came out and gave me different options on water softeners and described what it would take to plumb the house correctly. The following Monday, John and his team came out and did a fantastic job! They had to dig a huge trench in my yard to run pipes from the main water line into the garage, where the water softener would be. I have landscaping (no lawn) and the trench was dug within a pea gravel pathway. The trench was about 9' long x 3' wide x 3-4' deep. When all was said and done, you would have never known the trench was there! They filled the trench back up and raked the pea gravel back perfectly. And they somehow were able to dig underneath the concrete walkway leading to my front door and run the pipe up to the wall of the garage. I absolutely love my new water softener... what a game changer. And, as if all that work wasn't enough, they replaced the two old outdoor faucets that were spraying and wasting water, AND installed a faucet on the hard water line so that I wouldn't need to waste soft water on my patio plants, pressure washing, etc. As always, nothing but an extremely pleasant experience with everyone at Premier Plumbing! Thank you!
May 10, 2023, Austin Cantu came by to service our water heater. Really nice, friendly, knowledgeable guy. As he was familiar with our Rheem model, he offered tips and pointers on maintenance, which I appreciated. After testing, he determined the heating elements were bad. He found it still had a warranty and ordered the parts for us. Afterwards, he presented us with the options to have him install the parts only, or the parts and additional suggested nice-to-have parts, or have someone else install the parts. We liked him and asked him to come back when we got the parts only. I've dealt with plumbing companies before and they all push to sell their services. I totally understand. But I didn't feel like I was on the defensive with Austin. He told me the options and I told him what I needed and that was it. It was a pleasant experience and I didn't have to justify my decision. I look forward to seeing him again. I hope I don't need to but if I do, I hope I get Austin on my next plumbing problem. I totally recommend him. And no, he's not related to me, but I wish he was!
Five stars all around. Affordable, extremely knowledgeable and patient with explaining all of the AC terminology. I am extremely grateful for their honesty and hard work. I didn’t know about maintaining your unit every year nor did I know about turning off your unit when mowing to keep your outside unit clean. Those small tips make a big difference. I noticed a huge difference in how cool my house was the night they fixed it and it resulted in me having to turn my AC temperature up because it was working that good. I needed a new duct added to my configuration in the attic and they made it look easy. They don’t charge for small things (like if they see something wrong they fix it without any extra charges) and what they quote they honor. Give them a call and have them come take a look and do a quick free diagnostic, you won’t regret it! They present 3-6 options to keep you within your budget and do quality work. They are amazing!
Jonathan and Joseph came to service the water heater they installed last year. They arrived within the time frame promised and called to let me know when they were on the way. They were friendly but professional. They wore covers on their shoes to protect the floors and explained what they would be doing. When they ran a camera through the pipes they asked me to watch. Fortunately, they found no issues. And, although they explained the cost for their extended warranty they did not push or try to upsell any goods and services-- how refreshing! So many companies "find" issues that must be addressed at exorbitant costs but this was not the case with Premier Plumbing. They were definitely honest and I would trust them to address any future plumbing issues. They made sure to clean up and dispose of any trash before they left. I highly recommend Premier Plumbing and Jonathan and Joseph, in particular.
Initially contacted Premier Plumbing for a leak in my 1st floor dining room ceiling. The team arrived the next day, on time, and did a thorough inspection where they discovered the issue was from the old AC unit in my attic leaking down the walls. Lo and behold, they also do AC replacement/repair work too!!! I was so relieved that I didn't have to contact a different company! The unit was going on 18 years old and I was looking to replace it anyways. Their quote came in thousands of dollars cheaper than other AC companies I had looked into a month prior so I went ahead with the full replacement. Jonathan and the entire team were amazing, punctual and stayed on contact with me the whole process. They fixed everything from the water damage to the new AC unit needs. I could not have been more impressed and relieved at how easy they made this stressful situation.
I had a water main leak. Austin Cantu is the plumber technician that came. He assessed the probable point of the leak; then explained in detail my options of repair. He also explained that depending on the condition of the pipes there would be different options there too. When he found exactly where the leak was he knew it had occurred because of too much water pressure. He also installed an outdoor shutoff valve which I knew was needed, but had neglected to install. I was very impressed with his knowledge; the speed in which he worked, and his courteousness. Most of all I was impressed with, and pleasantly surprised at how reasonable the cost was. I really would recommend them to anyone who needs plumbing work. I know I'll use Premier Plumbing for any plumbing issue in the future.
Update: (13 July 23) Utilized Premier Plumbing, again! And they did not disappoint, per usual. Developed another leak, and it was a gusher! Called at 8 AM and a technician (Ruben) was at my home in less than three hours. I feel like I have them on retainer. I can’t express enough their sincerity, professionalism, and punctuality which is so reassuring to know that they’ll be there when needed. ****************************************** Previous Repair: Ruben was very prompt and professional. He advised me of my options and based on his evaluation, I went with what was best for my situation. Ruben represented Premier Plumbing in a very positive light and prompted my wife to recommend their establishment to a coworker for their plumbing needs as well.
I've had some bad experiences with unprofessional plumbers. I asked Edward Salinas for his business card, so I could mention him by name (I didn't have any cash for a tip, so please give him a bonus and/or a raise). He arrived on time; found the leak; called the home warranty people; went and got a new sink faucet (exact same features as the other one--only new; and installed it for me. Also, he cleaned up the water puddles under my sink, which I know he didn't have to do. He had to go and get the part and bring it back. I told him to go ahead and get his lunch while he was out, but he didn't. He came right back and installed the faucet. Very professional, and this is the company I plan to use for all my future plumbing needs. Thank you!!
I highly recommend Premier Plumbing. I was skeptical at first because my 40 year old house was having sewer smell and fumes from my bathroom tub. With Austin helped he cleared all drains but unfortunately the smell was still coming through. Austin gave options in which direction s to resolve. I chose the mid course to perform a Static Test to see where the smell was coming from . Through the optic camera they can see a few possible leaks. Austin gave options to resolve problem chose the premium package. They replaced both bathrooms pipes under the house, corrected the direction of pipes did a professional job. Install a back flow to prevent sewer smell from city lines. Thank you John Arispe and crew. Fantastic job.
Let’s just say the service fee was outrageous and the guy looked like he was done. I paid someone $60 to tele everything looked fine when it wasn’t. I called after a day of cold water only usage and the person on the phone was pleasant however the tech seemed to be tired and over the day. My water heater had something wrong with it and the guy misdiagnosed and then left 20 minutes later. I called another company the following day feeling taken advantage of by the lack of service and a major competitor came in fixed the issue. Do not use this comp y for plumbing services because not only are they expensive but the plumber in my case seemed to care less about the customer.
I want to take a moment to recognize Austin Cantu with Premier Plumbing. On Saturday, our bathtub started filling up with sewer water. Our toilets started leaking water. I called Premier Plumbing and they came out within an hour! Austin did everything he could to figure out the issue. His opinion was that it was an issue on the city side. He brought his supervisor the next day to make sure he was giving us the correct information. After his supervisor verified Austin's opinion?! It turned out there was a cracked pipe on the city side. I will recommend Premier Plumbing to anyone that is looking for an honest and a professional Plumbing company! Thank you!
They replaced all the water lines under the house tying all into the main line, installed a new water heater, replaced all the old plumbing and stabilized the shower fixtures as well as bringing the plumbing up to code. They spent about 9-10 days here. Jonathan, Edward, George, Justin and Victor were ALL professionals, polite and funny. They cleaned up after themselves everyday and restored the Sheetrock to its original ( maybe better) condition. They all kept me up to date on the progress, problems they encountered and solutions to those problems. I highly recommend this company .
Water Heater removal: Good job responding to problem, nice work with very old pipes, well prepared plumber , Johnathan, sent to tackle a family house. Measurements and prep. work make the difference. Supervisor and extra crew also showed up to help with shoring up water heater location. Thanks All ! Otto and Vincent did a great job of setting up and installing a new water heater...new pipes leading into...and elbows for flex piping. Had a informative time exchanging plumbing do's with these two professionals. Again Thanks Premier Plumbing Will use again....soon !
They are here at our house working now. Premier Pros Plumbing is AWESOME!! They came in and gave us choices instead of just one estimate. They brought in another one of their guys to lay fresh eyes on the situation. Between them they came up with a wonderful plan, we agreed to it and they got started Monday morning. Everyone has been so friendly and helpful. One man even helped me and my sister-in-law lift my husband and wheelchair in the house because we don't have a ramp. I will definitely put in a good word for them wherever I go. Thank you Premier Pros.
Great plumbing company ! With Great customer service and good prices. Austin the plumber they assigned to our service call was Punctual, Professional and Honest. He explained all aspects of the service call including several options as to how to address our plumbing problem. Once an option was chosen, He quickly resolved the issue. An Honest Plumbing company with Great Customer service! I will definitely call Primire Plumbing again and Highly recommend this company for any plumbing problems you might have. Thanks again Premier Plumbing.
08/2023: Austin and Luiz came out and cleared out the drains in my primary bathtub and bath sink. The stuff they pulled out of there... yikes! So appreciate the great service with Premier Pros. 11/2021: Premier installed a water heater and water softener a while back and they came out today for a maintenance check. Jonathan and Justin were on time, very friendly and thorough. I really appreciate the time they took to make sure that everyone was running smoothly. I can't recommend Premier Plumbing enough!!
Jonathan and his crew (plumbers and paint) did a great job of fixing our leaking shower head, the wall they had to cut into and installing a new water softener system. They were always timely and kept us abreast of what they were doing. They completed the job quickly and got us up and running. They also came back to do a couple of things that we needed. They explained the new system and made sure we understood how it worked. Very happy with all aspects of their work. Their price were very reasonable.
So a pipe in my wall started leaking. I first called the big company that rhymes with Robo Looter. They missed our first appointment no call no show. Then our second appointment they rescheduled for a day later without telling me. So then I called Premier. John was very helpful, and found the problem almost immediately. He also gave me some great ideas on some future projects that I have planned. Best of all he showed up when he said he would. I will be using Premier again-stay away from Robo Looter
My husband Roy and I have used Premier Plumbing twice, once for getting our water pressure valve regulator replaced and second time for locating a leak inside our home. Johnathon and his assistant were always on time, transparent about what needed to be fixed and the price and honest about everything. We will continue to use Premier Plumbing because of their professionalism and doing what is best for us rather than trying to upsell. Definitely will recommend this company to friends and family!
Came to Premier Plumbing for a second opinion and it was the best decision I’ve made as a new homeowner. Ruben was extremely polite and knowledgeable. He explained everything to me, answered all my questions and gave me options for repairs. Ruben was prompt to response, always punctual and prepared to work. I will not hesitate to refer my friends and family to this company in the future. Ruben took the stress out of a nightmare situation for me. Kudos!
Jonathan arrived early, explained everything he was doing and why, and was very professional and courteous. He fixed my immediate problem, which was a leaking pipe. He gave me options for future items that need to be taken care of, and explained all options, costs, and resources. He did an excellent job, and make me feel that things were being taken care of, and that he has my best interest at heart. I will certainly do business with them again.
Just had my my toilet installed by Jacob from premiere plumbing. Jacob was very knowledgeable and personable, he was able to quickly diagnose the problem and present me with options that would best suit my budget. I never felt as though i was being pressured and gave a fair price. He did a great job and the toilet looks great!. l will definitely use them again for any plumbing issues or bath remodeling. Thanks!
I would like to thank Joseph and Daniel for coming out and helping our family ! we have been without air for 2 days and they came and it was the fastest repair process ever . they were so personable and professional . it took no more than a hour to figure out the problem and it’s affordable !! thank you guys for coming out and getting the job done . we will definitely have you guys as our #1 in the future !
Had Austin come out to take a look at a major plumbing concern I had. He did a excellent job on assessing the issue. He was very professional, ontime and explained everthing what he was doing. He also provided a very detailed estimate with different options to go with based on my situation. I do appreciate the transparency he did provide when explaining the options. Highly recommend Premier Pros Plumbing!
Toilet was backing up, not flushing, and causing a mess in the bathroom so we called Premier Plumbing in hopes to get a quick response. Ruben came out same day to assess and determined problem was with outside sewer line. He provided multiple quotes and options from band aid to complete repair. Within 2 days the crew came out with excavator and all was fixed! Thank you Ruben and crew -- great job!
By far the best plumbing service I've used. I had somewhat of an emergency at the house and they fit me into their schedule immediately. Austin came to my rescue. He was very professional and full of knowledge, as he was able to figure out the fix for my problem. I now know not to use "flushable" wipes. Thanks Premier, you'll be hearing from me regarding all of my plumbing needs from here on out!
Jonathan helped me to understand the different options available for repairing the busted pipe. He was very patient, professional, and knowledgeable about the situation. The job was completed swiftly and without hesitation. The water is on again with no problems. I look forward to possibly working with Premiere Plumbing Services in 2023 now that I know they also remodel showers!
Got a free professional quote to install my own purchased elite water well softener and osmosis system. House plumbed for water softener, drain and power in the garage. Under the sink osmosis as a faucet hole above (no drilling requiring) Estimate given to install was $1600. Lost a star due to high estimate. (Got another professional plumbing service quote at 1/2 the cost).
Austin Cantu explained what he was going to do, possibilities and shared pictures and videos of what to expect. He was thorough and completed the job in the time promised. Thanks also to Joseph Arocha for the referral and Premier Plumbing staff for quick response and schedule. I will definitely call again when needed and will refer to others. Price was very reasonable.
Great customer service over the phone, in person Austin was amazing! He came over to my house since I had Book and appointment, he went above and beyond! He did a full inspection and he was explaining everything in a very simple way to understand the reason why he does what he does! I would for ever use this company for anything at my house and will recommend them
Austin Cantu was the epitome of nice and professional!! He respected my home, came inside with his shoes covered and cleaned up when the repair was completed. I’ve had the opportunity to have my plumbing done by his father also. I see where Austin gets it from. I highly recommend this company. Anytime I have plumbing issues Premier Plumbing is who I am choosing.
I call for a plumbing job and they came the next day and they had to look for things for my toilet but they were very joyful over it and helpful and now my toilet is fixed and I can flush it and I'm happy over there they are too designing guys that really know what they're doing then try to make you happy before they leave with the plumbing that they have done
Austin went above and beyond to fix my water issues during the Texas snow storm. I hadn’t had water for days. They came out and made sure all of my faucets and appliances had water. Checked under the house for other leaks and really ensured I was good to go. Grateful for such great customer service during these hectic times! 10/10 would recommend.
Awsome customer service and response time. It was a great experience and I will definitely use them to replace my water heater. Austin demonstrated that replacing my old kitchen faucet was no match for him. He removed it into several pieces and replaced my old kitchen plumbing that leaked as well. I was so happy with the service I was provided.
A bad day turned good thanks to Austin. Extremely professional and gave me options and what to expect with each choice. Explained everything he was doing and helped me understand why he was doing it. I would 100% recommend Austin and his team at Premier Plumbing, so much so that work we’re getting ready to do at our new home is going to them!
Johnathan Salazar was very professional, prompt about taking care of the situation immediately and well explain current issues and elaborated on future issues that could occur. He was very honest and very patient at his job. He has great work ethic and outstanding customer service. I will be recommending him to many others. Thank you!
Can’t thank this company enough for helping my mom restore Natural Gas in her home. They were very thorough in their work and making sure there were no other gas leaks. Great customer service we received from Ruben who was in charge of the work including his employees. Very professional and always on time! Would definitely recommend!
I was so happy with the professionalism from Jonathan & Victor with animating great observation throughout my house hold-and the initiating great quality workmanship. Furthermore, the receptionist was so helpful, was wish I knew her name so give props for obliging my issue can schedule my service call to my schedule. Thank you all!
Jacob and his crew were amazing! They promptly got back with the quote and did a high quality job. Their people are very professional and skilled. We will be using them for projects in the near future. They may not be the cheapest, but they are definitely not the most expensive. Pricing is very fair for the quality of work.
Austin and Robert did a great job! We really appreciated their communication. They were expedient and always let us know their status! Also, the level of professionalism exceeded our expectations. They gave us different options upfront and stood by their quote. We highly recommend this company, especially Austin and Robert!
I would definitely recommend Premier Plumbing. Jonathan was everything you could want and more. He was professional, responsive, and acted as an advisor who gave me choices and explained the trade offs, risks, and benefits. He communicated directly with me over text, I never had to chase him down. And pricing was fair!
Austin exceeded all expectations! He came out same day and explained everything very thoroughly. We did not need immediate work at the moment but he will be who we call when we are in need of a plumber, HVAC honestly any work around our house! He is very friendly, professional and informative. Thank you again Austin!
Called and asked to speak to owner 11/22/23, 11/27, and 11/29. Owner or no one else returned my call. I had called to discuss the outrageous add on charges to replace my hotwater heater but obviously this company doesn’t feel it should be questioned. Do not recommend this company for hot water heater replacement
Had the pleasure of having Otto and Vincent come out to install my water heater. Both gentlemen were professional and very respectful. They explained everything they were doing in detail and didn’t leave at the end until I had things checked out. Highly recommend Premier Plumbing for all your plumbing needs!
Edward Salinas is so professional. He explained the process in great detail. My husband and I had a new master bath added to our home and premier plumbing took it on. I am super pleased with the final outcome. So glad I now have a master bath. Thank you premier and Edward Salinas for making this happen.
Premier plumbing quickly responded to our request as to the problem that we were having with our sewer line. Professional service from technicians Jonathan Salazar and assistant Justin Great work and if we need your services again, we will be sure to call Premier Plumbing John Silva Regent Coach Line
Premier plumbing sent someone out to me the same day I called about a leak in my yard. Johnathan was thorough in his inspection and repairs. He was knowledgeable and finished everything up within a few hours. I am very happy with the results and will make premier plumbing my go to plumbing company!
We had a large water leak in our kitchen and Austin Cantu was very quick to come and help us take care of the issue. He is very knowledgeable and truly cares about the quality of work being performed. We trust his expertise and will continue to use his services for any plumbing need we may have.
I’m so glad I contacted Premier Plumbing. Austin is great, he is very detailed and professional. He taught us a lot about the plumbing systems in our home and how they should operate. He was able to fix the issue in a timely manner and recommended a few upgrades we should do, I highly recommend.
we’re finally seeing some promise with our plumbing thanks to Jonathan & Otto whom without their help, knowledge, & professionalism we’d still be dealing with a number of issues. they resolved all our plumbing problems & headaches! they’re reliable, helpful, & thorough. highly recommend!
Repairman(Jacob Moreno ) with Premier Plumbing did an excellent job on my water break at the meter at my residence. He was very knowledgeable and professional about his job . My wife and I highly recommend this company for any plumbing or h vac needs one may have ; The Manning’s .
We had a significant leak near our water main and the water company just said “not us”. Austin with Premier Plumbing to the rescue! They were efficient, honest, and the work was completed as quickly as possible. Austin is now our go-to for any plumbing issues in the future!
Austin Cantu and Robert are awesome! Super quick and efficient. We have worked with Austin 5 or so times now. Each time he is professional, on time, in a positive mood, and solves our issues. Meeting Robert this time was a pleasure. Premier Plumbers has been great for us!!
Mr.jjonathan was here on time and explained to me everything how the problem going to be fixed and was professional and very nice very satisfied with his work and recommend him and his work and his company to anyone .thank you for saving the day premier. …
Such great service was presented today during our free consultation with Jonathan and Jacob. I won't ask any other business for my plumbing needs other than Premier Plumbing Service! Thank you so very much for all the information and service you guys provided.
Reached out to friends because we needed a plumbing company and we got super lucky we did. Fast service and at a fair price. Already called for another quote and they responded fast and professional. Definitely pass on to anyone we needs service. Thank you!!!
I recently had the pleasure of working with premier plumbing services (Jonathan) for a plumbing issue in my home, and I couldn't be happier with their service. From start to finish, they displayed professionalism, expertise, and exceptional customer care.
Thank You premier Plumbing they were very professional and hardworking. The team was very nice and hardworking. Thank you Austin, John and Adrian and the whole team did excellent. They did our outdoor plumbing and faucet. Excellent customer service.
Austin with Premier Plumbing has been so professional and helpful, I highly recommend! We have used Austin twice now for different installations. The professionalism is top notch. I highly recommend reaching out to Austin for any plumbing needs.
Professional, local, family-owned-and-operated plumbing service with all the latest equipment and a deep understanding of the profession. Austin is a super nice guy who does a great job explaining their services. I will be calling him next time.
Premier plumbing has come to our rescue numerous times. I’ve never had any issues, they are quick and most times are able to come out same day. Austin Cantu came to this call and was able to fix the situation quickly. Thank you so much.
Jonathan and Joesph were on time. They fixed my pressure regulator value (PRV) outside by main water line.that went out causing dangerous high pressure into house. Quick quality work with a professional manner. Highly recommended.
Jonathan and his team, Joseph, Otto, Jacob, and Jorge replaced a water service line with pressure protection system. Everyone was very knowledgeable and professional. It was a quick process from diagnostics to project completion.
Edward detected my leak immediately and even spoke with the SAWS representative, telling them exactly the issue he found. Beause of his expertise, SAWS is sending a crew out today. Thank you, Edward. I Highly recommend.
Jonathan + Jacob helped us efficiently and professionally with our plumbing problem. It is hard to find honest and reliable sources in San Antonio. You will not be disappointed if you go with Premier Plumbing Services!
Best Plumbing Company!!! Very professional work, thanks a lot to Jonathan, Otto, and Vincent very good employees, had answers to all my question. Very satisfied with the work done!! Thank y’all again Premier Plumbing
From the office to the plumber, Excellent professional staff. Local and personal. Great pricing and sensitive to my time schedule. I recommend Premire Plumbing and will be calling again for more work. Thank you all.
Jonathan was very professional. Job was done in a very clean and professional way. All aspects to of the Job were explained and even talked about preventive care on all aspects of the house. Thanks premier plumbing.
Austin Cantu explained in detail everything that his team was going to do . Completing the job in a timely manner. Answering all my calls and questions. Do highly recommend them and would definitely use them again.
Jonathan and Robert Great customer service and very patient at the job site as well as very well explain current issues and elaborated on Future issues that could occur. Great Job I would recommend them. Thank you
Austin Cantu was so incredibly nice, quick and informative! I really appreciated him coming back to make sure it was done right! We will for sure be reaching out again to him specifically if we need any more help!
Joseph and Daniel from Premier Pros came by to inspect an HVAC system. They were punctual, thorough, tidy, respectful, knowledgeable, and communicate well. I highly recommend. Good value for the dollar.
Premier is the only plumbing company I use. They have done a lot of work as I have been remodeling ‘this old house’. They have a lot of good ideas and solutions. I am always very happy with the results.
My 10 year old house is finally trying to give out on me! Austin and/or his team always come out right away and find the problem quick! I’ve been so pleased with their services for about 5+ years now!!
I thought the price was a little high for a simple snake but do truly like this company and professional service they have provided to me and now my family. (In different location in city). Thank you.
Quick service and stayed until the job was complete. From phonecall to Technician showing up it was about an hour. Jonathan was super professional and courteous. I would recommend this team any day!
Austin Cantu is great! He is very informative and professional. We had a leak in our home and Austin provided us with multiple options, and went above and beyond to fix our issue. Highly recommend.
They were able to come out on a Saturday to take a look at my water heater. Very professional over the phone. Austin was very clear and professional about our options. Customer service A+++
I went to the shop and told them Google had wrong phone for them when you hit the CALL icon. Scheduled a visit for next day. They didn't call 9r show. I waited 10-moon then I moved on.
I recommend this company for your plumbing needs. They were very professional and prompt. Jonathan was very helpful and informative. He got our problem solved in no time. Thanks!
Austin Cantu was very professional and explained all options in great detail. He was quick to respond and did everything in his power to get us the best value!!! AAA+ Service!!!
Ruben Cantù was an excellent plumber. We had an unusual circumstance in our older home but Ruben was determined to locate the problem. I will definitely be using Premier again.
They were very responsive to our air conditioning needs. They were friendly, efficient and very kind. The system is working fantastically and we couldn’t be happier. Thank you!
Premier plumbing was amazing! Jonathan was very friendly and reflected great Customer Service. He took the time to explain the problem and fixed the issue on the time out.
Austin was great! Very professional and friendly! No more leak! This is a very honest and fair company. I will definitely use them again in the future. Thank you Austin!
They always do a great job of getting, getting out and not leaving a mess. Austin is a great plumber and super respectful. I use them exclusively for my plumbing needs.
Robert and Austin were quick, efficient and on time. They are knowledgeable and very professional, we will be using them from now on for all of our plumbing needs!
Easy to work with. They work with your schedule, price options are great it’s not just one price, on time and professional. Austin was great to work with.
Austin was Great! He was very thorough and explained the issues to me in a way i would Understand. He answered all of my questions. Definitely recommend!
Excellent job from Premier Plumbing. We had a stopped drain in our shower. After assessing, he gave us choices on how to fix it. Friendly. Job well done.
Johnathon did a great job on our repair. Quick, thorough, and professional. High quality and prompt repair. Would definitely recommend and use again.
Jonathan Salazar was amazing! He was able to fix my water heater and was so professional and personable! I would recommend this company to everyone!
Got my AC unit installed very quickly and efficiently. Joseph was great and walked me through everything start to finish- I highly recommend them!
We had Johanathan out today to replace an old toilet and fix some pressure issues. He was awesome and did it all super fast. These guys are great!
Highly recommend the services. Jonathan Salazar was my Tech, his customer service was on point and was able to fix all that I needed, Thank you!!
Plumber Jacob Moreno was very professional, efficient, friendly and got the work done quickly, glad I got this company for the job
Guys did a great job . Happy with their service.. I will continue using them if any further issues with my plumbing arise.
Jonathan was loyal and respectful and he did a nice job. Jonathan even moved my washer machine back. Thank you
1652 reviews
10927 Wye Dr #102, San Antonio, TX 78217
1085 reviews
5511 Brewster St, San Antonio, TX 78233