I'm so shattered by the service I got from this PMD Insurance. It took them more than 5 months to fix the front of my car. I'll be shocked one day if I hear anyone recommending that PMD Insurance, Because according to me their services is useless. I'm going to post my car on my Facebook Page DJ Money Mok on Friday the 22nd of December

Worse insurance company to deal with as a 3rd party claimant we have not yet received one mail in more than a month and a half phone in every single day and no one can give me answers on anything they escalate and escalate week by week and nothing happens this is pathetic beyond believe never trust them and never do business with them

After getting retrenched during the covid period, I had to cut down on my expenses, My previous insurance couldn't accommodate my problem, I got a call from a professional and friendly consultant and signed a contract, I have been with PMD for 30 Months and looking forward to another, Thank you for making me feel like family PMD.

I wouldn’t recommend it to anyone, I had the cover since 2013 and in 2020 my car was hit by hail. And when I claimed they said I will be given R10 000 whereas the panel beater needed 32000. And they said I must pay that R32 000 then they will give me the R10 000 which I was covered for. That was unfair on my side bad service.

It's almost 3 years I've been with PMD, put a claim on 2023-11-07 but until now they kept saying same story the claim is still being validated.I'm stuck with a damaged car in my yard its a month now. This is a scam insurance I'll advice even my colleagues to cancel this insurance and look for better insurances.

Just joined and have received the most wonderful experience. I have been insured with previous insurer for many years. I was paying R1100 with 20k excess. I'm paying now R700 per month with R5800 excess with PMD. Looking forward to building a fruitful relationship with you guys.

This insurance has a bad service ever it’s been three weeks waiting for my claim to be finalised even now still waiting I’ve called them always making excuses I wish I be help but I wouldn’t recommend it to anyone even today I am not helped here is my policy number MX110440774

In cases of emergency my call was dropped more than four times. No one wanted to or offered to call back. At one stage the consultant assisting with my case dropped of the call because she was knocking off, that's what I was told when I called back again. Service was bad

If I could go lower I would. Your call center agents have no etiquette. They will call you 100 times about the same thing and when you advise that you do not want a quote, they put the call down on you. Work on your customer service and good business practice.

Thanks you PMD for speedy response to my wife &il i claim, when i was involved into car accident (someone bumped into my wife’s car while i was the driver). We submitted our claim with all relevant documents that were asked from us.

Its been 7 days that I submitted my claim and everyday that I call them its the same story, the claim is still being validated. i drive between 2 provinces to get to work so without my car I'm doomed. reading the reviews actually scares me.

Very bad service and it's my first time claiming - the decision making team takes forever to approve a claim it's been three weeks no feedback is given on my claim. When I call to speak to the manager the phone line rings unanswered. My car

Little did I know that trusting PMD will lead me to depression. I regret every single day. Since 15 November 2023 to there's no progress no leadtime..... just be honest with your potential clients about them taking antidepressant medication

We have lodged a claim a week ago and up to date we still havent received and outcome for the claim.yet calls were coming in an out for documents to be submitted now that its done not even a single update from the team all quite. Everytime

Awesome experience, great help! I needed them the most and they helped me the most! PMD settled my car after it was written off due to damages beyond reasoning. I can recommend PMD based on the awesome experience I had with them.✅ …

Worst insurance company ever, I regret joining them and I can't wait to leave them. I had a tire puncture on the 8th of December, I called for road assistance and I was informed someone was coming to help,I sat there almost 2 hours. I had

Hello I am just sharing my expirience with prime Meridian car insurance with the waiting period of 5month without a car I made a claim in September now November was approved my car was taken to Mullanys Auto Body repairs today I received

Horrible experience, your client bumped into my car in June till date I haven’t received any feedback or assistance with my car. No communication. No feedback. I was told it takes 30 working days but now it’s stories after stories, still

What a stressful insurance company to deal with, I will never even in my wildest dreams recommend this company to anyone. How come that fixing a scratch and a minor bump take more than 3 weeks, courtesy car rental also exhausted I had to

I would never recommend this insurance company even to my worst of my enemy, I regret the day we signed up with them. Its so sad that I even dragged people along with me into this pit.....the asked for all the details and documents after

Have been requesting a callback since October to reinstate my policy, and it's only now in December that someone has actually called to assist. My policy lapsed in the first place because I had requested to switch cars between my husband

Prime Meridian Direct is the worse insurance company I have ever came across, they don't communicate with you whatsoever nor give you all the relevant information and updates. Ever since I lodged in a claim on the 18th of July 2023 till

We lodged a claim (CL**********9) on Monday 14.08.23 for the accident that occurred on 12.08.23 between 7PM & 8PM for which PMD authorized the towing of the vehicle just after 9PM from the scene. My mother has been called by 4 different

PMD is the best car insurance, that I can recommend to my friends n family. Best service ever, while waiting for your claim to be processed, they make sure that u get the updates from day one. Claims does not take to long. I was told it

Who is the management of this insurance company. I will never recommend anyone to use this Insurance company it is very stressful I will never advise anyone to use thus company how can a car be taken in for over a month just to replace

The third party service has been absolutely atrocious. I was involved in an accident in June, and while my own claim was sorted out relatively fast, the third party department takes ages to get anything done. They are unreachable when

It's my first claim since i took insurance in 2021, these reviews are scary, it's been the longest 2 weeks, worse my car is stuck in another province I was visiting. I've been through too many consultants, each phoning for something

I had the best experience during the claim process and payout was done. Yvonne Motaung and Kutlwano, I appreciate your professionalism and time. However Im not happy about the amount you are paying as "transportation fare

PMD has been incredibly professional and helpful since day 1, I've never had a bad experience with them. Unfortunately I have to cancel my insurance with them, due to selling my car for personal reasons

After 7 weeks +,of a claim no one has provided us with solid feedback/decision, every time we call- they will be a very poor excuse of "file is sitting with the decision committee"

Worst company ever to deal with, definitely take this as a warning - do NOT deal with this company. I was rear ended by one of their clients, 40 working days later and I am still

Have been calling the consultant since December they always tell me they will call me back till now no any call.my car is just by the work shop without no any approval from them

Was there to resolve delays wirh insurance claim, as personal interaction seems the way to get things done. Continued phone calls end up with little or no forward progress.

I'm really happy with PMD after all the investigations were done both of my claims were approved in an appropriate time,thanks for good service to your customers

I took the comprehensive cover today ,assisted by a very professional, knowledge Quinton Dita.He also gave me a very affordable premium in these trying times.

Edited with Policy No: MX109288960 I see most of the reviews share the same sentiments. Absolutely no customer

Dear South Africans Do not be fooled here, this is one of the worst car insurances in South Africa.

Worst service ever experienced in my life, even Home affairs offers better service these days.

Goodmorning I have logged a claim on the 29 December 2023. My vehicle was towed to Polokwane

CL101329869 I would like to file a complaint against PMD Insurance for rejecting my claim