Public Storage

439 reviews

10555 N Fwy, Fort Worth, TX 76177

www.publicstorage.com

+18174776205

About

Public Storage is a Self-storage facility located at 10555 N Fwy, Fort Worth, TX 76177. It has received 439 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9:30AM-5PM
Thursday9:30AM-5PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 10555 N Fwy, Fort Worth, TX 76177

  • Public Storage has 4.8 stars from 439 reviews

  • Self-storage facility

  • "Melanie in the office is the absolute best! She was incredibly helpful and gave us some of the most useful tips"

    "Every single time I go into the lobby at this location, Melanie is always there to help with anything I need"

    "I just got a new unit here a few days ago"

    "Best customer service"

    "Melanie and her team are awesome! We weren't sure which size storage unit we'd prefer, and they were super helpful in showing us a size larger than we had originally reserved"

Reviews

  • Amy Estes

Melanie in the office is the absolute best! She was incredibly helpful and gave us some of the most useful tips. We asked about downsizing our unit after we move and assured us the process would be incredible easy. There’s bluetooth access to the gates and doors which is SUPER convenient! We’ll be here for awhile! :)

  • Lamar Charles

Every single time I go into the lobby at this location, Melanie is always there to help with anything I need. The customer service is great and this place is much more cleaner than the storage location I came from before. Been here since 2021 and I don’t see myself changing locations.

  • Jesse Hubbard

I just got a new unit here a few days ago. I don't normally have to go into the office but I was switching units and needed to return a lock and all of the employees were super nice and helpful. Inside the main building is always nice and cool and clean. Location is great as well!

  • Marie Lockamy

Best customer service. Steven and Melanie take care of everything you need during your reservation process. Melanie called and keep me updated on my reservation and Steven checking me in on arrival and made it super easy to understand the move in process. Great team!!

  • Kasey Luithle

Melanie and her team are awesome! We weren't sure which size storage unit we'd prefer, and they were super helpful in showing us a size larger than we had originally reserved. Their onsite security features are also top-notch. Would definitely recommend this location!

  • Ashanti Green

The young lady that was working Friday 8/18/23 Was very friendly and attentive to me as s customer. I have had the pleasure of meeting her when I first rented the storage out. Which has been a year ago. She is ALWAYS friendly service with a smile. …

  • Zachary Scott

Melanie, is the best property manager ever to be employed she very kind hearted an help me with all my questions with a big smile on her face she’s definitely the manger you are looking for when issues need to be resolved she will take care of you 100%

  • James Nail

We have been treated very well at this public storage. Recently, we needed another unit in the same building and the front desk was very good about getting everything set up very quickly. The young lady at the desk was very friendly and helpful!

  • Regina Drazic

Thank you so much Melanie!!!! You don’t know how much you save me time and a lot of work. I had off load my whole car and got in to the building. And realized I had forgotten my key!!! So happy Melanie came along because I shared how I’m a

  • Tyler Montgomery

I have been a loyal customer for the last four years, always paying on time and never having any issues. However, I recently received a move-out notice for my unit, which I had paid for and left unlocked intentionally. I did not inform the

  • L Smxxx

(June 2023) Melanie (property mgr) and Steven are the best! We have a couple of units, and Melanie provided essential assistance with payment* and access**. *PS online rental system is not user-friendly in that it malfunctioned when we

  • Iris Stark

This place was great.... not so much anymore. I rent a spot with my roomate. Everything was fine for months. One day we come in to our unit and my whole hallway smells like a litterbox. I'm gagging by the time I open my unit and it

  • Logan Lee

This was my first time renting a storage unit and was unsure of what size I needed. Luckily Melanie and Sonya were there to help me! They were extremely helpful and had some of the best customer service I have seen in a long time.

  • James Miller

Needed to transfer units. Erin was amazingly helpful!! Great customer focus, friendly and knowledge about what would work for our needs. Facilities are always clean and well maintained. Would highly recommend this location.

  • Matthew Wisegarver

The staff were friendly, patient and kind. I missed the original appointment and they never even mentioned it. They took the time to thoroughly walk me through the process! Great service and people!

  • Blake White

I've been a customer here for 6 months. Melanie is the best and easy to work with. I had a question about my unit and she explained everything and gave me some tips. Perfect customer service!!!!

  • Mel White

Our family has 3 units (10x10, 10x20, 10,10) and I am a disabled Vet. After 4 months the rate went up 32%, 20% & 57% and at month 13 the rates were up 66%, 31% & 73% respectively.

  • Ben Partleton

Melanie is extremely helpful and always goes above and beyond to help and explain. I would highly recommend this location or public storage in general. Thanks to my experience..

  • Brianna Casteel

Had a reservation at another place and they werent there. Pulled into here on a whim and was immediately taken care of by Melanie. Informative, friendly, and efficient!

  • Michelle Gobin Cole

Since day one I have been extremely happy with Melanie súper helpful, professional, and always willing to help! And if she doesn’t know she will find out for you

  • Carlington Graham

Melanie was awesome as she helped me with our move in and familiarization of the storage unit. Very nice and welcoming attitude towards her customer.

  • Andrew May

Melanie is an outstanding Customer Service Rep. She helped us with guidance on Storage Unit. Thank you again for your A+ Service.

  • Sean & Aisha Thomas

Erin was a delight to work with . She was able to help me woth a transfer in a timely manner and had great customer service .

  • Ed Casaldi

Melanie was the rep I dealt with. Very kind, pleasant and considerate. Made the transaction very easy.

  • Rose Bragg

I came in to transfer a unit and Ms. Erin helped me save a lot. She is the Best! Thank you!!!

  • Michael Beatty

Melanie is such a great person. Very personable and accommodating. Friendly and kind attitude

  • Nathan Sullivan

Melanie is always a great help. She has helped me multiple times and the service is amazing!

  • jadin nail

Melanie was a wonderful receptionist and was incredibly helpful with renting my unit.

  • Zachary Mora

Melanie is the best. Super helpful and detailed. Easiest process ever thanks to her

  • Jeremiah Rader

Erin B. Was a terrific help! Such a blessing.

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