Its taken me a while to write this but I haven't and never will forget how both me and my toddler child were treated by this hotel. We have been victims of extreme domestic violence and back in July last year after having my home broken into again by my ex we were advised to move into a hotel for the interim while they searched for my ex. I paid fully (obviously) for over a week which cost me in excess of $2k . The police showed up past 11pm one night as they had seen a car similar to what my ex was apparently driving at the time was spotted in the car park.. I will credit the man on the desk this night because he flat out refused anyone coming up to my room without permission- even the police and even the police commended him. The issues started the next day when I went down to the lobby and explained why the police were there - the girl behind the counter (pregnant at the time ) was receptive about my situation and seemed genuinely concerned.. however the next day when i tried to rebook the room and AFTER being on their website KNOWING FULL WELL they had rooms available I was told "A large Asian corporation" had booked the remaining rooms and I couldn't rebook .. confused but not wanting to be combative I said id be out by checkout time .. it wasn't until I got down to the lobby that the old , blonde (what i assume to be manager) barked at me from the office threshold about my situation while leaving a heavily pregnant receptionist to deal with my situation . In a time where DV is at an all time high , that I had a toddler with me, that SAPOL had explained the situation to them AND that I had paid in full and caused NO ISSUE this place is disgusting. if I had the energy I would consider suing. Every DV platform now knows how disgusting you treat victims.. who are scared and vunerable.
Rooms: 3
Service: 1
Location: 3

Pretty poor start to the trip. Time to get with the times Quest. Who carries physical cards anymore? Wouldn't let us check in because first I didn't have a physical bank card, just my digital wallet, which has been fine for every other place we've stayed. I even know all the numbers on my card but they still wouldn't accept it. Go out to get my partners card from the car but then they wanted her drivers license, even tho booking is in my name, which they wouldn't accept because it was her old license that has just expired. They wouldn't accept cash, even though it states on their website they accept cash ("This property accepts credit cards, debit cards, and cash"). No mention of a $200 bond till we checked in. Staff were nice, obviously just following the rules from higher up, but has left a very bad taste in our mouths. Will be avoiding quest in the future that's for sure.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 1
Location: 3

We were glad that The Quest were able to offer us long term accommodation while we build our new home. The provided a discount for long term stay. The staff are friendly and helpful. When you stay with Quest they provide free use of Gym, Laundry and all rooms have fully functional kitchenette, ensuite, table with chairs, really comfortable beds, comfy linen, ironing board, mini bar, use of trolleys for luggage plus at Pt. Adelaide you have access to great food places and the Port Mall shopping centre. The Anchor Cafe is nearby, Port Pizza House, Lighthouse Hotel and The British are all in walking distance. Located next to the Birkenhead bridge and the Port River, you can go for a stroll along the walkway to Dock 1 and the local streets to The British for dinner and the Cafe nearby over hanging the river.
Rooms: 4
Service: 4
Location: 4

The Quest in Port Adelaide has provided the goods. The reasonable amount for accommodation was only the beginning. The entire stay from set up to checkout was communicated perfectly. The room was spacious and provided the perfect hub to regroup and refresh, honestly couldn’t fault it. To further our great experience, the staff were amazing. We dealt mostly with Jeffro and Maddie (although all the staff were fantastic) as they provided us with helpful tips and information for eating and exciting activities to do around Adelaide, however, it was there professional and friendly manner that really made us feel welcome. If you’re looking for somewhere to stay, stay here at the Quest, Port Adelaide.
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

Web page and pictures suggest that you can enjoy a glass of wine on your balcony as you watch the river for dolphins. Well not if you book a one bedroom or two bedroom appartments. I came to sit on the balcony over looking the port river and to grieve my brothers unexpected death in a place he loved and where he loved to put his boat in. Our room over looks the busy road, is on the ground floor and sure …you can see the river.. just. There would no chance of seeing a dolphin from our balcony. The website should be more upfront about the fact that most of the hotel doesn’t have river frontage. So disappointing. I did ask when I booked for a river view.
Trip type
Vacation
Travel group
Couple
Rooms: 1
Service: 3
Location: 3

Back again on a business trip. As usual the Quest is my first choice. Great rooms. Very clean and spacious. This time I was in a 2 bed, too big for my needs however the washer dryer is useful. The Quest do have a guest laundry free on the ground floor which is good when travelling. Very friendly front staff. Free parking opposite the hotel. I have stayed in all the room configurations, Studio, 1 – 2 bed apartments. All rooms have a very similar décor and all a very clean.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet

Stayed in a room which had a leaking air conditioner last summer. This resulted in a continuous drip, every 10-15 seconds. We fill two big bowls of water up during our stay over night. I got zero hours sleep and need a day to recover from the experience. Star were friendly, however when I explained the problem with the room as we checked out I felt the staff fobbed me off. No refund or discount or upgrade for a future stay was offered and no one seemed interested to go up and have a look at the problem(almost like they already new about it). Disappointing sleep and experience.

High-end finishes and modern amenities. The apartment was spacious, clean and well-maintained. I also appreciated the free on-site parking and laundry facility. What really sets this place apart is the exceptional and friendly staff such as Jethro. They were always responsive to my needs and went above and beyond to make sure I was comfortable and happy during my stay. Only complaint is that the gym is poorly equipped with only a single treadmill, rower, bike and cable machine in a tiny room.
Trip type
Business
Rooms: 5
Service: 5
Location: 5

It all started with Chloe, super friendly, so helpful. 2 bdrm appt fantastic. Lovely rooms equipped with everything you needed. Had a wonderful girls weekend away so decided to come back 6 weeks later. Again Chloe couldn't have been more helpful. Our fridge was broken and the staff were amazing and so , fridge replaced in under a hour. The service from the front desk staff to the cleaners is great. Will be back again.
Travel group
Friends
Rooms: 5
Service: 5
Location: 5

A great place to stay if you're looking for somewhere to stay for work. As they are just serviced apartments, don't expect room service or other services. But on the other hand, you don't have to pay an excessive amount for the extras. They offer a free newspaper delivery every morning but it seems some of the house keeping stuff felt like I didn't needed it. Free fruit at reception was a nice touch. The surrounding area is a great place to go for a walk and have a look around.

The reception staff are excellent; they are all friendly and helpful; Chloe and Courtney were always keen for a friendly chat while I was waiting in the foyer. The rooms are of a very high standard. The hotel is next to the Port Adelaide River and is only a short stroll to local cafes and restaurants. The train station is only a 15 min walk from the hotel. I highly recommend the Quest.
Trip type
Business
Rooms: 5
Service: 5
Location: 5

My partner and i stay here at least twice a year at least for special events when we don’t want to drive home. Staff is always friendly and accommodating. the rooms are always clean. We have never had a bad experience with the quest it’s right on the waterfront in pt. Adelaide, the views can be stunning and the location is surrounded by amazing restaurants.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 4

Room was clean. There was cutlery and enough kitchen utensils for simple cooking. Service was very good. I asked to be moved to another room as I thought the noise from the road was too loud. Lady at the front desk obliged even though the hotel was very busy. Turned out the room was actually well insulated from noise from the road. A small window close to the ceiling had been left open. Within walking distance to a good number of restaurants. Close to the sea

Great hotel, we stayed here for a wedding in the family and the staff were very helpful. They have car park passes for guests to place in their window that allow free parking on site and there are gym and laundrette facilities one the ground floor. I did mention there was a small issue with broken furniture which the staff quickly replaced with a fully functional piece. Very impressed with the service. I would happily stay here again for another event.

Excellent service! Had a bit of confusion about our room the first night but it was sorted out immediately and professionally. Cameron and his team give exceptional customer service. A lot of our family and friends also stayed here (it was for our wedding) and everyone was very happy. We will definitely stay here every time we come to Adelaide to visit our family. Spotlessly clean and comfortable rooms with all ammenities. Highly recommended

Brilliant location, close to cafes and restaurants (but quiet and sound-proofed), incredibly friendly staff (from reception to cleaners), and a remarkable attention to detail (ie furnishings/fit-out, cleaning, common areas etc). A modern, contemporary feel, yet warm and inviting. I simply can’t fault Quest Port Adelaide - well done!
Travel group
Family
Rooms: 5
Service: 5
Location: 5

Very nice and friendly staff. I was received at the lobby by 3 nice and gentle girls with a big smile. It is always a plus cause it makes me feel better after a busy day. Great, clean and comfortable room full equipped. Big TV with good channels. All the amenities in general were very well presented. Very positive experience and I was very pleased with the service. Thanks to all the staff.

I hadn't been in Port Adelaide in 20 years so when my company booked me in to Quest Apartments Port Adelaide I was dubious. But the place has been transformed. It's a very nice apartment with lovely staff and the location is not what it was 20 years ago. Nice pubs, great food and a family friendly atmosphere. Highly recommend.
Rooms: 5
Service: 5
Location: 5

This is an okay place to stay, nothing flash. There is no room service or onsite restaurant, cafe or bar, but there are a few cafes within walking distance. My only gripes are weak internet reception and the slamming doors all day/night. Surely, it's not that hard to put soft closing doors in. Otherwise, it was an okay stay.
Rooms: 4
Service: 4
Location: 4

Perfect place for Buisness visitors. Rooms are clean very well Equipped and loaded with All necessary Amenities. Best thig here is the staff very friendly and Do their best for all requirements for the Guets!!!!
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Great view, Quiet, Great value

The internet is very slow. Netflix is unwatchable . The response is that they have upgraded. Given the management response was 2 days after this post it is unlikely that the response is honest... More about just trust us ..lol. having said that the staff were great face to face and gave me the password to reconnect the verrrrrry ollldsmart tv.

Could do with a little more furniture, only one chair and a stool in a double room. Beds were comfortable, cooking facilities were good, shower was great but access to service in the rooms could have been a bit better.
Trip type
Business
Travel group
Family
Rooms: 4
Service: 3
Location: 3

What a fantastic place to stay. The rooms are clean and the king size bed is super comfortable. Our rubbish is collected M-sat every morning. The staff are super friendly and very attentive. You'll get used to the air conditioner they are set on timers so we just turn ours off when they turn on

Excellent check in beautiful staff spotless rooms with excellent bed and furnishings. We gave up on so called 5 stars in the city that had let us down too many times. The best place we have stayed in 2 years
Travel group
Family
Rooms: 5
Service: 5
Location: 5

Lovely apartment options with all the facilities one can ask for a short or long stay. You will have small gym and free on-site parking. Internet speed is terrible and you must have your own hotspot or inbuilt cellular connection.
Rooms: 5
Service: 4
Location: 5

Nice and clean, great location. Conveniently located at the port, next to the market (open on the weekends) and with lovely view of the harbour. Reasonablly priced and an easy drive across Adelaide where every day traffic feels just like a Sunday anywhere else …

Great place to stay. Room was great, bed was comfortable, the view was amazing and worth staying there.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Great view, Quiet, Great value

This place was fantastic, I implore everyone to visit consider just how spectacular the service, food and atmosphere was. Me and my wife were amazed by how special we were made to feel and by how great this location is. Will definitely be coming back here one day

Staff are very friendly and helpful. Rooms are clean and comfortable. In regards to accommodation the place is pretty quiet so you can get a decent sleep. This is the second time I've stayed here and is my place of choice to stay when I'm travelling for work.

The bed was so comfortable The shower had great pressure The room was extremely clean and modern The staff was so friendly and helpful The location was magic Yea we will be back
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

The stay has been a pleasure from the time I checked in at reception, the front desk staff were charming and engaging with their with and humour. The only negative is I wish they had cleaned my window, otherwise would highly recommend to all and sundry.

I'm a frequent visitor here, I enjoy the independence of apartments. Staff are always helpful and polite.
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 5
Location: 4
Hotel highlights
Quiet, Great value

Quiet, clean, comfortable beds but rooms could be a bit darker for shift workers staying through the day. Also turn off motion detecting door lights. Staff extremely friendly and very welcoming. I would have no hesitation in staying there again.

Well appointed rooms, incredibly clean. Close to amenities and eateries. Great spot for long or short stay business or leisure accommodation.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 4

Stayed Friday and Saturday night in 407 booked in my wifes name and thoroughly enjoyed our stay. From checking in with the super friendly and accommodating Chloe to the beautifully appointed and clean 2 bedroom apartment couldn't fault it.

I will definitely stay here again. Janice and the team were very helpful and friendly. The apartments are clean and well kitted. And as others have stated, the beds are very comfortable.
Rooms: 5
Service: 5
Location: 5

Stayed here in October- Quest Port Adelaide is a wonderful place to stay for a night or a week. The hotel is modern, clean, stylish, with great views of docks. Staff was friendly, professional, and ensured my stay went well. There are a

Our first stay there was fine so we decided to book the same double room for our September wedding as it was a great size and layout. We also booked another double room for the groomsmen both for two nights. A bunch of our guests also

Great apartments, friendly and helpful staff. Very clean and comfortable
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet, Kid-friendly, Great value

doors don't have soft close so you can hear everyone come and go. door shuts 3 rooms away and its loud and shakes the walls.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 4

Good if you're only staying for a few days...quite noisy on the main road if you get an apartment facing that way! 8/10 on cleanliness. Good location as pubs and cafes nearby. Not far from the beach and city 20 mins drive away

Stayed there for a week, lovely staff, very helpful and friendly. Beautiful rooms, new, clean and everything you need to cook was in the kitchen. Good breakfast menu and lots of dining places in a minute walking distance.

The apartment is fantastic and has everything need. Big kitchen, large rooms and bathroom is not to bad with washing machine and dryer. We where tried from a big drive and the family had spend a whole day at the hotet.

Went to the hotel for a company whole day event.. lovely and hot breakfast +lovely and hot lunch... Nespresso available in the conference hall.. nice water view from the conference hall. Nice corner location..

Fantastic customer service, all the staff were lovely and very patient with my neurodivergence. Great place for kids and very quiet especially considering we were there over new years. Money well spent More

Nice Appartement Hotel, very friendly staff, good place to stay longer, many nice Restaurants and Pubs nearby, same as supermarkets for your daily need.
Rooms: 5
Service: 4
Location: 4

Stayed here recently and it is definitely one of the best Quest properties I've stayed at. Housekeeping was really good and the views were amazing. A walkable distance to some nice restaurants and bars.

Great value for the money, very clean and tidy. Helpful and friendly staff. Great location. The Quest has everything you need for an overnight stay or a week longer. Bed very comfortable.

We had just finished two weeks camping in the Flinders and were pretty rough. Staff was amazing and the facilities were impeccable.
Rooms: 5
Service: 5
Location: 5

Every Quest I've stayed at I've been happy with. Port Adelaide, Townsville, Midland, Mason lakes. Great staff and friendly.
Rooms: 5
Service: 5
Location: 5

Good thing about quest is you know that they a consistent throughout the chain , good clean and well situated
Rooms: 5
Service: 5
Location: 5

Clean, good size room, friendly staff. Next to harbour and shops. Beach also very close but need to drive there. They have a tiny gym and laundry facilities.

Great place to stay. It’s convenient for me to commute to my work place and also to shops and eateries.
Rooms: 4
Service: 4
Location: 5

This is a great hotel for a relaxed summer holiday. Close to the beach and a short drive to the city. The Port has many places for a delicious meal. More

Great spot. Everything you needis close by Amazingly friendly n helpful staff. Rooms are great, clean and quiet. I'll be back for sure.

Excellent Hotel. Very good facilities for family living Like Cooking and Washing. Good location. We strongly recommend this Hotel.

Awesome staff. Comfortable king size bed. Self contained kitchen, laundry, lounge and dining area. Comes highly recommended.

Awesome stay with good amenities. Its recommended for those who need a hotel/home stay. The location is also good.

Nice clean and tidy rooms. Great location within walking distance to numerous pubs and restaurants