Jack was really friendly and helpful and came out really quickly and explained everything to us. We had great correspondence about the issue before he arrived and even shared photos and videos of the flush mechanism and felt confident he’d be able to sort with the correct materials when he arrived - and he did! Would recommend

I had my bathtub reinstalled due to leak in the bathroom. Jack from R G Austin was contracted to do the job and I must say it was an excellent experience. The job was done quickly , very professionally and great quality. Jack is very pleasant, professional and punctual. Certainly I would go back to R G Austin in the future.

Jack turned up on time as promised and worked quickly to diagnose the problem and sort everything out. went above and beyond in fact, sorting out a few faults left by previous work done. cannot recommend enough. lovely, friendly guy. one you can trust and who came in below his first estimate too. would 100% use again

High quality and very professional work - very happy with the new shower screen and bath panel that has completely changed the way my bathroom looks. Jack is the ultimate professional, definitely willing to go the extra mile. Would definitely recommend and will use this firm again. Thank you!

Jack was so helpful, honest and professional and did a fantastic job fitting my sink. I completely trusted him – hands down the best trades company I have ever used and will be my go to for everything from now on! I'm so glad to have found Jack and his family business. Highly recommended.

I used RG Austin to do some electrical work around the house and replace a shower mixer which included adjusting pipework and retiling a section of the shower. Overall, all work was done to a high standard and everything was communicated well. I have no problem recommending them.

Had complete bathroom renovation, floor repairs and alterations carried out before new bathroom and shower units fitted, new towel radiators fitted, all work carried out to very high standard, all rubbish and old fittings removed from site. Highly recommended

I was really impressed with the speedy response and excellent standard of workmanship, as well as the fact that everything was left clean and tidy and what’s more the plumber took his shoes off on arrival! Everything was dealt with in an

We employed Jack at RG Austin to carry out opening up works for the visit of a structural engineer and would thoroughly recommend: polite, punctual, and highly skilled. He knew exactly what to do, carried the works out to perfection, and

Excellent service from both Jon and his son. Fixed my toilet in an hour where 4 other plumbers had failed! Then came out at short notice to restart my boiler so I had heating and hot water for Christmas. Wouldn’t hesitate to recommend.

R G Austin are consummate professionals. We have employed them more than once and, on each occasion, they have not only resolved the issues at hand, but also made adjustments to prevent problems reoccurring. Jack has kept us fully

We used R G Austin recently to fix a leak in our en suite shower, and re- waterproof and tile the whole shower area, and they were brilliant. Friendly, reliable, responsive and great quality at reasonable prices.

I have used Austin's only recently and for small jobs but I am very pleased with the work they did. I have found them to be efficient and courteous and will certainly use them again when the need arises.

Jon came round at very short notice this morning to fix a problem with my boiler. He did an excellent job and delivered a very professional service. I would have no hesitation in recommending him.

Installed replacement shower base and shower enclosure and other minor works in bathroom. Pleasant to deal with, efficient and professional service. Work completed to high standard on time.

Always a fantastic friendly service with excellent advice. Reliable, efficient and great quality work at reasonable prices. You always feel like you get that extra mile! Brilliant team!

On May 31, 2023, I had a garden tap installed. It wasn't a straightforward job, but Jack did the work and it was an excellent result. He was pleasant, polite and hardworking.

My family has been impressed with their upgrading of a bathroom into a swish modern shower room. Austins have recently redecorated and renovated part of my house ( work last

Absolutely amazing job on my installing my new shower . Even helpled me locate my shower for cheaper than I was going to pay! Will be using R G Austin again.

We manage a number of properties in the SE London area and have used this family company exclusively for many years for all our gas & plumbing requirements.

Fabulous highly proactive company. Totally personal touch, they feel like family. Nothing is too much trouble. They really care about their work.

RG Austin have sorted a range of plumbing and heating problems for us. Always professional, polite and responsive. A pleasure to keep using them

I have relied on R G Austin for many years. They are very reliable, professional and provide an excellent service. I would thoroughly recommend!

Really friendly service, arrived right on time and fixed the leak under my sink quickly. Best interaction I've had with a plumber in London

I have used Austins on many occasions and they have always provided an excellent and reliable service. I would thoroughly recommend them.

Excellent service, very reliable, top notch communication. Have used their services for multiple jobs, great quality of work.

Jack did what was required carried out the work professionally and at a time to suit. Would highly recommend and use again.

Jack was very helpful, polite and thorough and did the job in super speedy time. Would definitely recommend

Did a great job replacing bathroom sink - very good finish. Very professional and easy to deal with.

Very considerate and responsive service. All the work has been done quietly to a very high standard.

Excellent, professional plumbers who provide a polite and very responsive service :-)

Jack is excellent. He arrived promptly and was friendly and efficient. Great service.

Jack came and fixed a leaking shower, went above and beyond what was required.

Professional and technically very competent. I will recommend to anyone.

Jack was very helpful and efficient. I would definitely recommend!

Come on time; Professional; Jack is a cheerful young lad