I rarely write a bad review, but please call someone else. I was charged nearly £7000 for a funeral when all I asked for any different was an environmentally friendly casket and an extra limo. Not one of the people I have spoken to since, even those with relatives having funerals in London, have paid over £4500. Despite asking for an explanation for this, we are yet to receive one that makes any sense. We asked for another family member to be called instead of me due to my distress, yet I was still called on a number of occasions, and one of those times my late husband was called by the wrong name. It was often very difficult to get through to anyone at the main call centre out of hours. It took months for the charity donations to be "processed" and when we complained about the cost we were offered a £600 refund which has yet to materialise, months later. At the time, due to the circumstances, we were all distraught and we only wish someone had managed to tell us how bad a service we would receive and how we would effectively be ripped off because our grief would not allow us to question things. Dignity. You are all over the news because of this. When someone comes in and doesn't know if they are on their backside or their elbow,. When they are 46 years old and have lost their husband and are in utter torture. Please, DON'T give them the most expensive funeral charges you have because you realise they know no different at their age and they are in such distress they wont question it. At a time when someone needs compassion and help, give them that instead, please. Its your duty to do so.

R Davies was the best choice I could have made when my dad sadly passed away from the moment you walked in the door you felt at ease Rachel Jordan was amazing she was like talking to a best friend the warmth and compassion shown to me made it so realaxing always ringing asking if there was anything Thay can do for me and my family even after the funeral the after care was like Thay could not do enough everything I asked for was dun to what we wanted not forced into anything so if you have lost a love one I would not hesitate to use r Davies and a really big thank you to Rachel Jordan for being so amazing and compassionate helping me through that tough time thank you

The team in Bishopsworth are amazing lovely people. They can't do enough for you. Nothing is too much trouble. In your time of pain and grief they are comforting, caring, loving and although they maybe extremely busy they will put all that aside to comfort you. Lesley is a wonderful person and I can't thank her enough for taking care of my Mum. If anyone is thinking of a funeral director to take care of their passed love one I throughly recommend R Davies & Sons. Thank you Tracy & Jackie

our dad's funeral was the hardest thing I have ever had to do. But the staff of R Davis made it a special day for all of us.Looked after us very well Liz was very good with the organising and alway keeping in touch with us and David they all on the day were brilliant making sure we were OK from the start to the end Thank you to all at R Davis xxx

I cannot say enough to say how perfect Leslie and her team were during a time where we needed comfort and support following the death of our mum. Leslie made what could have been a difficult time so much easier for us and I came away feeling that I had known her all my life. Thankyou Leslie from the bottom of my heart. Kind Regards Martin Cox.

From start to finish, Leslie made everything easy for us and was very helpful from arranging the funeral and making sure Mum's ashes were picked up early, to enable us to go to Cornwall the following day. The attendants and drivers on the day of the funeral were very professional, smart and caring. Thank you

Lesley provided excellent service throughout the process of arranging my partner's funeral. On the day the arrangements more than met my expectations and we were all very grateful for the care they took. It took a weight off my mind that we were so well looked after.

I went to see my sister today and I can't thank Lesley enough, such are caring passionate wonderful lady with the care she is giving my sister Debbie every day to her final journey.you go above and beyond I can't thank you enough.keren tolhurst

A heartfelt thank you to the team. Without exception they showed great empathy and kindness offering guidance and advice which made the whole process much easier for myself and family to deal with.

All the staff and lesley were great and dave and the 2 lovely young girls who picked us up they all went the extra mile can't fank them enough for what they did xxcc

Very bad I would not use again