Ordered 2 Cups O' Gumbo chicken and andouille, what a joke! I place the order via Uber eats which did there part as they should have but Razzoo's should not just be ashamed of their horrible product but embarrassed as well. I only received one of the Cup O's Gumbo and how sad it was. The entire entree they delivered measured 3/4 a cup and was 90% rice and 100% cold. Like straight out of the fridge cold. I also added garlic bread which too was cold and a 1 inch by 1.5 inch also stale piece of cardboard. They were so generous to include saltines which were a larger serving then the entree and bread together. And for this portion not even exceptable for a 1 yr old child's meal what was my cost. $16.00. This is the third meal in a row I had delivered and all were pathetic. It seems restaurants have decided that since we are not eating there or picking up ourselves it's perfectly fine to just short change our order and not give the same quality as we would get eating there. Well news flash restaurants, use you little narrow mind and realize the same people ordering delivery are often the same people eating in your restaurant and know what they should be getting. So your laziness and attempt to cut corners cost you a dine in customer as well as a delivery customer. Wake up and get some customer service and realize whether dine-in, carry out or delivery all methods of customer orders should be treated the same. Even worse is you charge more for the delivery item then I would pay with either other method and served me less. Well guess it's time to find a replacement for Razzoo's. You will not be missed I can guarantee! Wait I totally forgot the best part. Since the food was meant for 2 adults and was not even enough for 1 small child I did what I should have done to begin with. I had a box of Zatarains Gumbo in the cabinet that I paid $1.94 for, in the fridge I had half a package of Aidells Cajun Style Andouille and left over rotisserie chicken. So about $4 in meat. Threw it in a pot and 30 minutes later I had 10 full cups of Gumbo for $5.94. Razzoo's $16 discrase also took 1hr 43 min to receive. Sad even is hands down the boxed product was 100 times better. My son got home and I gave him a blind taste and he loved the boxed item and found the Razzoo's product to be undesirable and had a overwhelming awkward spicy taste that made the item unpleasant to eat. Way to go Zatarains Gumbo $5.94 for 10 cups vs Razzoo's $16.00 for 3/4 of a cup. You should be ashamed Razzoo's.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

First time here. Once entering the gentleman host was standing at the host stand but walked away after seeing we entered the restaurant. Wasn’t too worried about it at first, thinking maybe he had a to go order or something else to check on. After a few mins he walked back with a drink that was clearly for him because he started drinking out of it. After his thirst was satisfied we were finally greeted. First time eating gator. Tasted fresh and good. I don’t believe it was frozen. Took awhile to be greeted for drinks but server was friendly and did everything good. Main issues was with the BOH. Hurricane was tasty from the bar and enjoyable. Chicken dish was tasty but was questionable with the dirty rim of the plate. If you look in the picture there’s two different colors around the rim. 1 is the dark brown substance that was from the sauce. And the second, which is in question, is the orangish substance on the plate was well. Nothing else was orange on my dish and this second substance was more caked onto the plate. Seeing that the another sauce they offer in the menu is orangish I’m under the impression the orange substance on my plate was from a prior dish and my plate wasn’t properly cleaned. Very sickening and huge lack of sanitization especially during a “pandemic”. Also the honey salmon was good and tasty but sadly a bone was left in the filet and yes they bone was bitten on because one thought the fish was deboned properly. Not a very good experience for around $65 dinner. Atmosphere was nice and server was good. Bathrooms were clean. Besides that everything else was disappointing.

I was happy with the price. The appetizers were great. Most of the people in my group finished their plates. The server was helpful and brought us the additional items we requested promptly but she brought me the wrong dish. She entered something else by mistake. It happens. I didn’t want to be difficult so I just told her I would just stick what she brought. Unfortunately, it did not appeal to me, so I ate green beans and appetizer. The biggest disappointment was that the tables were sticky. A busser came by and wiped it down and that helped some. The table just didn’t feel 100% germ free throughout dinner. Not a horrible experience but not one that will get me to go back to that franchise location again either.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Recommended dishes
Boudin Balls
Parking space
Plenty of parking
Parking options
Paid parking lot, Paid street parking, Paid parking garage
Parking
There are 2 paid parking garages and 2 paid parking lots approximately 3 blocks away. There are a couple of street spaces at the restaurant if you time it right.

unfortunately i went on a sunday evening around 7pm. I ordered a fried alligator platter ans the wife got catfish and shrimp. Now the wifes plate was great , fish were good sized peices and shrimp fried just right. Now my plate the fired and hushpuppies were spot on but as far as the fried alligator ... ive had bigger popcorn shrimp.. the waitress was being run ragged and was only able to refill our drinks once in almost an hour, and she could get my wifes frozen drink to her untill our food was almost done. Ive eaten at alot of Razoo's and i must say this one let me down. :( Ps. this gator plate was over 20$
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 2
Atmosphere: 3
Recommended dishes
Country Creole with Fried Shrimp, Seafood, Hush Puppies

First impressions... the design and decor were not typical of Razzoo's that we've visited before. The fun colors and inviting areas didn't exist. Dark and dreary!! We sat at the bar, and at first, the lady bartender was attentive. We soon realized she was responsible for the bar area and several tables. The service then became well... BAD. The seafood fondue tasted and was thick like a jar of cheese sauce. The bar top was sticky all over. The napkins and our items were glued to everything. Waited for a while just to pay and leave. We will now drive from Ft Worth to Arlington, where we know it will be a better experience.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 2
Atmosphere: 2
Recommended dishes
Cajun Fondue, Seafood, Hush Puppies

I had a great experience with this restaurant. I didn't realize that the food I ordered had pork in it. The server so graciously offered me alternatives that fit my diet. They were so nice about it. That mistake was totally on me because I should have asked ahead of time. My husband ate my "old" sides, and I got my new sides. They even replated my entree. With that being said, I ordered the blackened chicken plate, with Cole slaw and corn. EVERYTHING was delicious. The other items looked so tempting, that they almost made me ignore my dietary restrictions. I'd definitely recommend this place.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Dietary restrictions
With assistance, I was able to select kosher items.

The Cajun place to go if you’ve never had or hankering for some. I’ll be returning again to try other Cajun staples. It was my first time and I enjoyed it. I imagine the place is fun to be at night. The fried shrimp Po’ Boy was a sandwich that beat my expectations. The French bread was well toasted. It was a good size sandwich. The spread on it complimented the fried shrimp and various vegetables. The bread pudding was good but nothing special. You could pass and not miss much of it. Fyi. Wait to be seated. The place can get loud. Do ask what is popular
Service
Dine in
Meal type
Lunch
Price per person
$10–20

I like this place with the creole theme and food! I had the blackened redfish and my wife had the honey salmon. Both were very good and the sauce on top brought the extra flavor. I couldn't stop eating my wife's food which was flavorful also. We also tried the chicken wings as an appetizer which had a nice little kick of spice to them. The food was so good that we went back another day and both had the chicken tchoupatoulas (sp?) I would highly recommend this fun place.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

My husband and I stopped into Razoos during a layover at the train station. We came in with all of our luggage and were greeted with nothing but smiles and shown to our table. We explained to our waitress that we would need to hurry and she made sure to take our order and get it out to us quickly. She was very kind and helpful. The food and drinks were great! We were in and out in no time at all. My husband and I were very happy with our experience!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Good meal on a late Sunday afternoon. My wife and I enjoyed the Fish ah yee - she thought the dish was tasty and enjoyed it. I had the Lake Charles Creole Chicken (side of hush puppies) - it was very good and I would order again. Not sure why it's called "Lake Charles", but that is besides the point. We enjoyed. My wife also started off with a drink - the Bayou Breeze. Service was reasonably quick and attentive and always pleasant from the time entered to when we left.
Service
Dine in
Meal type
Dinner
Price per person
$10–20

Place is awesome. We did take out but hung out for a few drinks and talked with the bartender who was very cool, wish I could remember his name. The food is awesome and no complaints at all. The rat toes are the bomb! The decor is cool and inviting and the facility is clean. I recommend going here and hope you have a great experience. Oh yeah, the have some drinks and we got the Cajun juice which was really good! Nice job Razzoos.
Service
Take out
Meal type
Dinner
Price per person
$50–100
Features
Takeout: Yes

This is the only location that knows how to get the shrimp and catfish right. I was going to alliance before and the batter on the shrimp and catfish were so hard and thick we didn't enjoy as much! But came to try the food at this location and it was Amazing!! Food was hot , served up in great portions, Manager on duty was very attentive to us along with the delicious food ! The kitchen manager is doing something right!!
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

Miquel was a friendly and attentive server. Blackened shrimp with cheesy grits. Yum. Greens beans were perfectly seasoned, too. Booth looking out at the lights in Fort Worth. Thank you.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommendation for vegetarians
Somewhat recommend
Vegetarian options
Grits, rice, green beans, beans and rice
Kid-friendliness
Lots of kiddos
Wheelchair accessibility
Yes

The atmosphere feels a little campy and forced but it is still fun and enjoyable. Our server was awesome - forgot her name, but awesome. The food was perfect temp, not scalding and not ice cold. Great price for portion from the lunch menu. I enjoy going anytime, but this will be a hot spot for lunch next time I am downtown.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Boudin Balls, Hush Puppies

As terrible an experience as one can ever have, considering I was there to celebrate my wedding anniversary. Wait staff took forever to bring out our order while they had no issues getting the orders out for the surrounding guests. In addition the waitress assigned to us was busy fraternizing with other guests rather than checking in on why our order hadn't arrived. If you're looking for terrible service and time wasted, then this place is for you
Food: 3
Service: 1
Atmosphere: 2

If you’re debating to try this place out, go ahead and try it. The wait staff was courteous and inviting, which made my in and out order that much more pleasurable. overall, the food was good. It’s what you would expect from a chain restaurant. I got a quick drink from the bar and it was the typical sticky and stinky.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 4

I got the Tricky Fish sub garlic bread for Cole Slaw. Very happy with portion size and overall taste of the food. Enjoyed everything immensely and the service was also friendly and accommodating. Pretty decent for a local chain in Texas.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Crawfish Étoufée

Our server was great. Great atmosphere and such a fun vibe. Came in for dinner on a Friday night. It didn't take any wait for us to be seated (4). Since it was a Friday and you can tell it was busy, it did take a while to be served. Other than that, I enjoyed the food and drinks.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4

At first I got really confused at the menu, tried looking for pictures online and nothing felt like something I wanted to eat. I was really hungry, my friend insisted we stayed so we did. I got The salmon it was TASTY and worth the wait! Also friendly service! Thanks ☺️
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 5
Atmosphere: 4

SETH from razzoos was my waiter and he showed the best customer service I’ve seen in a while. My friend was choking on a crouton and he performed the Heimlich and saved her life. LITERALLY the best guy in the biz. She was embarrassed later on but I’m glad he was there!!!!
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Great place to enjoy Cajun food! The grilled alligator, chicken sandwich, fried catfish basket, and salmon salad was delectable. The shareable gator punch bowl wasn’t strong, but flavored well. Staff was attentive and friendly. The balcony seating is nice and paid/free parking is near by. Happy Hispanic heritage month!
Food: 5
Service: 5
Atmosphere: 5

shrimp and grits was a disgusting mess. grits tasted like paste. I've had instant grits that tasted better and the shrimp quality has gone completely down hill! DON'T WASTE YOUR MONEY!!! Not to mention this plate was extremely over-priced... the size and the taste it's barely worth $5.
Meal type
Breakfast
Price per person
$10–20
Food: 1

Stopped by for Dinner with some coworkers while on business travel. I had the gumbeaux and blackened chicken which I thought were excellent. Service was also very good as well. I would definitely go back next time in town.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

Nice place to eat after the Bass concert because Cheesecake Factory was a 1 hour plus wait. Wait staff got my order wrong but I didn't complain, expecting a comp on my beer but no to that. Oh well. Still nice meal
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 4

Well my hats off to the chef the food was excellent but the service was horrible. We had to get our own plates utensils and napkins. Ordered a red beer and got a regular beer. Then xharged us a dollar for dipping sauce. Also Ordered oysters and didn't get them until last. Very disappointed in the service. So no tip was given. More

The food is delicious and portions are huge! We went there around 9:30pm and they didn’t allow for dining in since they closed at 10pm. But, we were able to eat and have a drink at the bar. The bartender was so nice and attentive to us. Food came out quick. Prices are very reasonable too! Loved the vibe there! Check it out More

Amazing food, amazing service, amazing atmosphere. I loved my time here as well as the food. My server who i thinks name was Miguel was very nice and pleasant to talk to. Definitely a 5 star score from me, wonderful experience.
Food: 5
Service: 5
Atmosphere: 5

Waiter was a bit slow but he seemed to be used to working the back of the house. Food was good. It was on the afternoon so atmosphere was calm.
Service
Dine in
Meal type
Lunch
Price per person
$20–30
Food: 4
Service: 2
Atmosphere: 3

The first pic was my friend’s CAJUN FONDUE. and the second one is my STUFF'D SHRIMP: Topped with shrimp & crab stuffing over white rice. Lemon butter sauce. Randomly hopped in the restaurant, but I absolutely loved the taste. And the staff was nice too. More

Great food! Got the seafood combo platter and the Cajun combo skillet. The skillet was mostly rice with the seafood thrown in. Great flavors. Loved the red beans. The platter didn't have a lot to it, but was very good. Also got the fondue

Our server, Edgar, made a great first impression. However, after waiting 20 mins for the appetizer and it finally arriving, he informed us that it had, “passed his mind,” to place our order. He said that our appetizer would be covered and

First time getting fishbowl at Razoos and man they are huge, definitely all i needed. Lol , the food is amazing and the service was as well thank you Caroline for taking care of us:
Food: 5
Service: 5
Atmosphere: 5

Server was very nice and went above and beyond to ensure our satisfaction. Food was good and portions were decent. We didn’t have to wait to get a table for 4. I liked the atmosphere. Missing stars are for bathrooms not being so clean.

The food was horrible..food was cold and old. Spoke to the manager Rose and she just said oh I reheated your rice myself..If you want good quality food, avoid this place.
Food: 1
Service: 1
Atmosphere: 1

Me and my girlfriend went on a dinner date here and had so much fun. We loved our server Seth! He did such a great job and helped us with everything, even some to go waters! Definitely will be coming back! More

Miguel was our server and he was AMAZING! He was very attentive to our needs, food & drinks came out in a timely manner, he was nice & had a positive attitude! We will definitely be back! Thanks

The experience was good. I had blackened salmon, mashed potatoes and garlic bread all great. I also got the southern peach tea which contains alcohol it was very good and refreshing. More

Great service from the young lady. The food was pretty good the only complaint is the fries way to salty. My first time eating gator... Liked it! More

Seafood Gumbo was good, moonshine margarita was good and the cajun combo skillet hit the spot. May be coming back for sure...... More

Went to lunch with several co-workers at the Fort worth location. They enjoyed their lunch.