Repair and Run - Ottawa

152 reviews

369 Richmond Rd, Ottawa, ON K2A 0E7, Canada

www.repairandrun.ca

+16137615565

About

Repair and Run - Ottawa is a Electric bicycle store located at 369 Richmond Rd, Ottawa, ON K2A 0E7, Canada. It has received 152 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday10AM-6PM
Tuesday10AM-6PM
Wednesday10AM-6PM
Thursday10AM-6PM
FridayClosed
SaturdayClosed
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Repair and Run - Ottawa: 369 Richmond Rd, Ottawa, ON K2A 0E7, Canada

  • Repair and Run - Ottawa has 4.6 stars from 152 reviews

  • Electric bicycle store

  • "Great quality service and very quick turn around! The staff is friendly and very knowledgeable, just by looking at my scooter, they would give me a brief description of what they will do to diagnose and fix the issue, and would also tell me about potential costs for replacement parts so I know what to expect"

    "Dropped off my bike for repair nice and easy, when I picked up my bike today the dude working behind the counter has 0 people skills and should not be dealing with the public"

    "A noble man with a noble cause"

    "I took in two pairs of skates that had spent five years lying unused in a UK garage"

    "I found this place when I was out for a walk and they gave me a quote and I brought my bike to them a few days later"

Reviews

  • Hang Tran

Great quality service and very quick turn around! The staff is friendly and very knowledgeable, just by looking at my scooter, they would give me a brief description of what they will do to diagnose and fix the issue, and would also tell me about potential costs for replacement parts so I know what to expect.

  • Mr.

Dropped off my bike for repair nice and easy, when I picked up my bike today the dude working behind the counter has 0 people skills and should not be dealing with the public. Luckily I kept my cool but one-day someone else will have to deal with him and it probably won't end well.

  • carr0302

A noble man with a noble cause. Incredible customer service. Very glad to have found out about this place. If you are wondering where to go to get your bike serviced, don't even think twice. This is the spot. Will refer all friends and family from now on.

  • A S

I took in two pairs of skates that had spent five years lying unused in a UK garage. Needless to say they did not look good but Michael had them sorted in an hour. He would not take any more for the work than the standard cost of sharpening

  • Abiddy Gang

I found this place when I was out for a walk and they gave me a quote and I brought my bike to them a few days later. They switched out a brake cable and cleaned and greased up the chain and did a fantastic job. My bike feels as good as new

  • Barry Holt

My wife and I bought two electric bikes that were in the window. Mike was amazing, knew the products, listened to the questions and concerns and helped through the whole process. Would suggest you check this place out for all of your needs.

  • Estelle Marx

We arrived at the shop with an unknown issue that needed a fast solution as my boyfriend needed to ride 200k to Montreal the next day… They were friendly and super helpful : they immediately had a look at the bike and found the issue quite

  • Joban Preet

I went to them many times and they have friendly nature and good in service but this time i regret to choose them because i went for tire replacement to them and when second day i went for pickup i noticed that there was some noise coming

  • luke nolan

I don't normally write reviews but for this place I had to! They did a great job with my Segway Ninebot scooter. I brought it in for a tire replacement and while repairing they found another issue and replaced cables at just the part cost

  • Woody Addams

Great place to repair the bike. Had issue with a flat tire on my rear wheel. Michael, the guy who fixed the problem, spent around 10 mins to do that, also he explained me how I can do it myself in future. Obviously you always can see such

  • jane arbique

Walked into this store knowing nothing about e-bikes. Mike gave us a crash course and spent a lot of time with us even after we told him theirs was the first store we’d visited and we’d be looking elsewhere as well. We went on to look at

  • Donald Gerlitz

Had a(nother) flat on my e-bike on New Year's Eve in Westboro, 5 km from my home; a friend who lives near the shop brought it in Jan 2, and I was able to determine with Michael over the phone what needed to be done. He had the flat

  • L. G. Bloomquist

Outstanding service! Brought the bike in for a tube replacement and they did it right there plus caught problems with tire itself and a brake issue. All in less than a ha)f hour. Will definitely be back and very happy to recommend

  • Benoît Pelletier

Unfortunately, this review is lower than what I would like to give them... The staff is attentionnate and they really seems to like what they are doing and they seem to be pretty good at it since I've heard many good things.

  • Nicole Vidinu

Wonderful experience! Muhammad really saved us when we had a flat tire and needed it fixed right away. Despite showing up right before closing, he assisted us on the spot and even showed us some tips. Thanks, Muhammad!

  • Bruce Laforest

Staff is friendly, knowledgeable, and appreciated my business. Brought in two bikes for a battery and rear tire replacement. Work only took a few days and cost was very reasonable. Would definitely recommend!

  • jan teevan

Michael repaired my stroller tire as soon as I walked in. When I asked him for my old inner tube that he replaced, he kindly marked the hole in the tube so I can patch it myself. A great experience!

  • Benjamin Wiebe

Friendly and knowledgeable staff. They were done repairing my scooter much faster than I expected! I will definitely be coming here again in the future for any more repairs I might need.

  • Robert Carpenter

We came in late in the day with a flat tire that had just happened. Mike accommodated us and fixed it even though closing time was near and he was busy. Saved me a very long walk home.

  • Feifei Li

Very friendly service! The techs at Repair and Run we're able to get my bike back up to full speed with no problem at all. Will definitely be a return customer.

  • Damian O'Hara

Really nice, knowledgeable people but disappointing service in this instance. Booked my scooter in for a tune-up at a pre-arranged appointment on Saturday,

  • Lisa Scheuner

Recently had my bike tuned and a rack added. The staff were extremely helpful and welcoming. Will absolutely be bringing my bike here in the future!

  • Kaite Ransom

Amazing service and friendly folks. They kept me updated along the way if anything came up. They are my new go to for keeping my bike road worthy!

  • Annik L

Open on a beautiful Sunday, thank you Muhammad for fixing my flat tire so quickly. Got me back out there within 30 mins. Much appreciated

  • Eli Denham

They helped fix my son's bike quickly with professionalism. Amazing service, great knowledgeable staff. Wish I could give 6 stars!

  • Cheryl Cowan

Repair technician Mike was friendly, informative, and helpful. Service was fast. Highly recommend the shop for all bike needs.

  • Mark Hornsby

These guys managed to solve my e-bike's issue without even seeing it -- hats off to them! Knowledgeable and quick to respond.

  • John Smith

I bought an Envo ebike here, and the service and price is unbeatable. Best ebike store that I have ever visited.

  • mohammed yousuf

Michael has given awesome customer service. Very friendly. Good price, good advice. No hidden charges.

  • Christoph Zürcher

Great service, fast. competent, friendly! Highly recommend for bike repairs!

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