The actual procedure etc, all the people were great. BUT I was instructed to go to the main hospital entrance & check in. ( I had done this a few years ago so made sense). When I entered the main hospital door there is no longer an information desk ( there is a sign INFORMATION with an arrow but no desk. So I called as was told that I needed to go to another building. Once I did this, the parking lot was dark & creepy, signage NOT great, found my way in & again signage NOT great. The information appeared to be for inpatients & I was outpatient. Finally, just asked & the lady at the check out apologized, said people are told the wrong thing all the time? She was nice, the mammogram tech was awesome but I hope to not have to return. Luckily, I had gone early so had time for returning to car etc, what if I had taken a cab, a friend had dropped me off, if I was unable to navigate all this on my own

Very impressed with communication! My father had a quadruple bypass and I was so surprised by the communication. Unfortunately with COVID-19 and everything going on only one person could be with him during the whole procedure and hospital stay. He had to stay in the hospital a little longer while they monitored a few things. The doctor (the actual doctor!!) called me almost everyday day with the update! Each time I visited everyone was so friendly and helpful even with all the extra requirements necessary to enter. They were well organized and you can see from photos they are taking plenty of steps to keep people spread out.

I just want to say that Ethel Young in surgery dept. was very courteous and helpful. She made me and my family feel less stressful about the surgery my Aunt was having. The surgery was a long one and she kept us informed. She also was hospitable and concerned. We were very impressed how professional she was. Not just professional but a down to earth individual. We just would like to thank her for all she did to make us feel, everything was going to be all right with my Aunt. She's was definitely a Godsend.

I have been there twice for some pretty serious health issues and both times they were just like sheeeeiiiiiit we don't know. Best of luck! 1000 dollar bill. If you need to go to the hospital do not go here cuz I'm sure they want you to die so they can RESEARCH your body or something. It's in a predominantly black area and I really don't think they care about black people. I don't know, I'm just one guy. But if you have an option go elsewhere. Seriously.

Charged me $236.61 for an office visit that was paid through my co-pay for facilty charges. In 7 years going there this had never been charged to me.. I changed Doctors and will never go back to this swindle This was part of a new billing system and they threatened to ruin my credit if I did not pay it. Because of their billing in another state I could never talk to anyone in another state. I will NEVER go to a docters visit for a check up again there.

I enjoyed my stay in the hospital; the nurses put my well-being and care first. There was one nurse that helped me by getting me soap and toothpaste and bath wipes to take care of my personal hygiene. The doctor and the supported team they did the procedure was very professional and I thank them for that. May God continue to bless research hospital. Thank you

Night management is so bad Cameron just sits there . Aaron doesn’t do his job and is a gossip queen. It’s crazy how unprofessional and unorganized this place is . How is Aaron even working here , he’s not even fit for this job , it’s like he lied on his resume. Please don’t let terrible egotistic people work here .

Worst damn service ever in Labor and Delivery I won’t ever have a baby there again. They are very slow and take hours doing simple tasks. They sent me home with list of medicine but didn’t even send it to the pharmacy . They weren’t prepared when I arrived at the hospital or was the room ready.

The patient was my husband Richard. He was very pleased with every one caring for him. From the doctors to everyone involved in his care, he has nothing but good things to say. Great hospital with excellent doctors. Thank everyone.

The staffing is incredible! I felt welcomed and important. Some of the best nurses and Dr's I've ever met work here. Everyone seemed so helpful, polite, kind, and attentive to myself and my needs. Highly recommend this Hospital!