Easily the most crowded gym I've experienced and I've yet to see the 5-7 PM crowd. Even much later at night, you'll be hard pressed to find any room to work out here with easily 50 people competing for space in the freeweights section alone. The saunas and bathrooms are also in desperate need of better ventilation and humidity control. Pros: Decent selection of equipment. Update: This issue has only gotten worse during Summer 2023, to the point where I've had to wait in line ~30 minutes between exercises for a particular machine. Please heed my advice and take your business elsewhere; this gym is full up beyond imagining. Final Update: Eventually got sick of the gym and cancelled my membership. Giving half a star back for the easiness of cancellation. Everyone else complaining in these reviews needs to learn how to read their contracts. Cancellation procedure is clearly laid out.

New Member... made it in to workout during opening hours, mid-day and evening... so far I'm digging the people vibe. Everyone is getting work done and keeping it moving, all business. As far as the equipment... the gym has the mom and pop feel. Plenty of equipment with a variety of options just in case people are using the machine you normally use. So far no complaints.... Bathroom and lockers are clean. Staff stays on top of it. I haven't gotten around to ask about classes or other amenities. I'll update when I do

The gym has the worst equipment, not only are the machines all cheaply made, half of them are always broken. It takes months for the gym to fix a broken machine, expect half the treadmills to be broken as well. Just today the gym opens at 7am I was here 7:30am and the entire gym is closed, people are waiting outside the door confused why is the gym closed. I waited for 45 minutes and no one still showed up to open the gym.

Horrible gym. At least 2 machines are always out of service due to upkeep and maintenance. To worsen matter those machine stay in disrepair for an average of 3 weeks. The owner has the nerve to charge a yearly maintenance fee, that would make sense if he MAINTAINED the place. Furthermore, horrible layout in regards to machine placement. There’s several tiles in the roof in disrepair as well that pose a safety hazard.

Quite often the person that's working out stays on the machine looking at their phones for sometimes more then half an hour and there is no rule set up for that. Not enough sanitizer bottles just 3 and 2 empty. Most of the small lockers are broken. Towels are stained or unraveling. The staff are really great unfortunately for them they are sometimes understaffed.

I have around 5 years training and I moved to queens and start training on this gym and it has good equipment I can’t lie about it, but about customer service is the worst place to go cause the workers don’t care if you pay subscription or not. I don’t recommend you to visit this place I canceled my membership on retro fitness just cause of this place.

Great clean gym. The staff and manager Sabrina are phenomenal. The parking is ok depending on the time you arrive . The steam room is good to help prevent heart attacks and strokes so that's always a plus. Everyone in the gym is working out not playing pretend which helps with motivation for each other!!! Def recommend.

Decent spacious gym, good staff, pleasant patrons, free ample parking, and moderately clean gym. Gym rates could be more reasonable and longer gym hours during the week would be ideal. Machines seem to break down a lot and bathrooms need to be cleaner and the locker space is mediocre. BONUS: saunas and steam room

HALF THE MACHINES HAVE BROKEN OR MISSING RUBBER HANDLES. STICKY GLUE RESIDUE AND HUMAN DRY SKIN STUCK TO IT!! SEVERAL COMPLAINTS Later Nothing has been done to remedy this issue for months!! Both female managers are not supposed to be in charge. JUST A THOUGHT FOR WHOMEVER IS READING THIS FROM MANAGEMENT.

Horrible service! Always smells in all areas of the gym, especially the bathrooms. A/C's and fans are constantly being under repair. Saunas and steam rooms break once a month. Towel machine is empty once every few weeks. The gym is declining in value and service. Steer clear gym heads!

I have really been enjoying my journey at Retro Fitness Forest Hills the past few months. I owe my progress to the BEST personal trainer at RetroFitness. Rob has been exceptional while been the most supportive, accessible, patient and knowledgeable when it comes to fitness and health.

I wish if I could give 0 star, if you respect yourself avoid this place, employees rude af, managers also on their side even if one of the employees isn’t right, they will cancel your membership by signing on behalf of you faking signatures… I promise they will be sorry for that!!!

Great and friendly environment . The staff is very helpful and always smiling and polite . They have all the equipment I need to get my CrossFit training done . Only recommendation I have if possible is for them to get a SKI ERG but I might be asking for to much lol

There’s was a employee at this gym talking about he was going to spit in my protein shake as a joke and I went to talk to the manager and she told me she was gonna cut his hours down but I still see him working there and I feel like she never respect my complaint

They always send you emails " missing towel reminder " in order to steal $9.99 . Remember when you return the towel pls note the time n ask them to check camera. Then You'll receive " SORRY " I have experienced this so many times. Shame on Retro

After cancelling my membership at my main club, I decided to finish off my final month at this location since it was the nearest. I've mostly been going in the mornings and I can say the staff was very helpful when I needed something. There

I’m giving up on this gym. Most of the machines in this gym is Broken it’s ridiculous. From the Treadmills, to the Cable Wires, to the Weight machine. They take so Long to Fix them. Locker room is also dirty. I have seen the same underwear

I joined Retro in Forest Hills in January. The gym as all the equipment needed for its size. Lisa the District Manager is very professional and makes you feel very welcomed. Lisa is also very knowledgeable answering questions you may have

I put in a cancellation back in December and they refused to speak or make contact with me in anyway. I called, emailed and even showed up in person several times. The 1st time they told me I had to go to a certain club to cancel. The 2nd

The gym is nice, but 3 apparatuses have been out of service for weeks to months now. This location is called "Elite," but it's not acting like it. When ppl are paying MONEY for a gym, they expect broken equipment to be fixed on their next

This gym welcomed me with open arms. Great, knowledgeable front desk staff who are full of encouraging energy. Sabrina got me right on track and answered all of my questions without missing a step. Went through an assessment with Rashawn

Went in to cancel membership, was told manager is not here and I would have to come back to cancel in person. Came back in 2 days called to make sure the manager was there, was told she is and when I went in the manager of course was not

I was given the run around when I tried canceling my membership. I was told only a manager could help with cancellation, who was not available. Took 4 attempts. On my last attempt, they told me that the manager wasn't there onsite. Not

Gym was decent up until lately. Cable machines break and take forever to fix. Currently have 3 lat pulldown machines, with 2 not working properly. It is a zoo after the hours of 5, impossible to get a good workout in and super crowded.

Excellent gym. I’ve been doing my personal training with Rob. Hes awesome and super helpful. He is very friendly and easy to talk. He really gets me motivated and pushes me to go harder. Probably the best trainer I have worked with

BROKEN MACHINES EVERYWHERE lol So many broken machines but the staff and music is good.... really wish they fixed these machines. It's since January. Thank God it's a big gym and there's other equipment

Don’t go to this place. They steal your money! We cancelled my son’s membership for the end of august after having paid in advance and they are not letting him use the gym this month! Scammers!

Retro Fitness is a gym that has it all. I love it because it has many machines, and an exceptional sauna. Very convenient for me. Very friendly staff.

Great gym friendly staff great work out environment members there are about that gym life. I love it here. "Let's get it baby " ! …

Professional, courteous staff. Warm, welcoming environment. Protein smoothies are the best! Overall, a very pleasant experience.