Right Move Storage - Royal Oaks

37 reviews

12121 Westheimer Rd #100B, Houston, TX 77077

rightmovestorage.com

+12814068989

About

Right Move Storage - Royal Oaks is a Self-storage facility located at 12121 Westheimer Rd #100B, Houston, TX 77077. It has received 37 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-6PM
Wednesday9AM-5PM
Thursday9AM-2PM
Friday9AM-6PM
Saturday9AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Right Move Storage - Royal Oaks: 12121 Westheimer Rd #100B, Houston, TX 77077

  • Right Move Storage - Royal Oaks has 4.6 stars from 37 reviews

  • Self-storage facility

  • "The “manager” at the property told us we would be locking in a rate for our unit and never informed the rate would increase every 6 months"

    "I know this is a bit late but late then never"

    "Leslie helped us getting the correct size storage we needed and you really can't beat the price! She was so friendly and very patient and really made us feel at ease"

    "I've used this storage place in the past, they have climate controlled rooms and a large freight elevator which i was relieved to see"

    "Matt was beyond amazing"

Reviews

  • J Nasya

The “manager” at the property told us we would be locking in a rate for our unit and never informed the rate would increase every 6 months. When after I noticed an increase one employee hung up on me in the middle of out conversation. Then when I finally spoke to the “manager” he lies and states he never said we would be locking in a rate. The person above him refused to do anything to help resolve the issue stating it’s a month to month which was never explained. These people are liars and have terrible customer service DO NOT rent a unit with them.

  • Hector Trevino

I know this is a bit late but late then never. I’m glad we found this storage facility , because their customer service was exceptional “Matt “ was extremely professional and offered several option and suggestions which impressed me of his expertise and knowledge of the storage services. He gave us the information from top to bottom and explained them very easily from storage space and payment options . Thank you right move owners and Matt for providing exceptional service .

  • Sade Yvette

Leslie helped us getting the correct size storage we needed and you really can't beat the price! She was so friendly and very patient and really made us feel at ease. The storage facility is super clean, climate controlled, and clean restrooms. The parking lot has a security employee that drives around frequently. If you need a storage unit this is the place to go. Extremely satisfied with the space and customer service.

  • Frank Pineda

I've used this storage place in the past, they have climate controlled rooms and a large freight elevator which i was relieved to see. I didn't have any issues getting my things in because they have large carts you can use for free and the hallways are named so it's easier to get around the area. I would recommend this location if you have items that you want to keep in good condition.

  • Keisha Dc

Matt was beyond amazing. His customer service skills are exceptional and every business needs a Matt to keep all the customers happy. He was friendly, explained everything and even did a follow up call. This is definitely a person who will keep the business rolling smooth. Thank you again Matt.. if they had 10 stars i would have rated him on a 10!!!!!!

  • Joycelyn Durden-El

Kizzy was absolutely amazing from start to finish. When she answered the phone I knew I was in the right place. She showed me multiple units and made sure I had what I needed. She also took care of my Uhaul reservation and made sure I had my boxes. She’s amazing and I’ll be sending more people her way!!! Ten star service!!! …

  • Gusta Montez

Deceptive and shady. They told me they would increase my unit rate from the amount I signed up for to the supposed 'current value' of the units, but the increased price is not what I signed on the agreement. So I have to keep paying more whenever they decide to increase the price of other units nah.

  • JJ SR

Clean storage, has a restroom, carts for hauling your stuff around. The temperature is always perfect so your valuables don't get damaged. Location is good - I just wish they had more locations in Houston. Prices have consistently gone up since I got my unit which is not exactly to my liking.

  • Joshua Fenner

Ms kizzy was the best at helping me find a storage unit. She was so nice and helpful. The process was quick and easy. She is very friendly and inviting I even got a chance to vent my problems to her. Five star service I really appreciated her help! Thank you!!

  • Michael McCarthy

Great customer service keeps me coming back here. Been a loyal customer for years! The climate control, safety, and personable atmosphere are hard to find. Matt is a great manager, will work with you! If you need storage solutions, this is your place

  • Jackie Eddings

Right Move took the stress out of moving and made the process quite simple. Also, with the added security offered by Storage Defender I can rest assured that my valuables are protected. Would definitely recommend.

  • Mirtha Rogers

What a hidden blessing we found in Right Move Self Storage. Ms Leslie is an angel who met us and blessed us to get in this heavenly storage. It's a clean, beautiful and a great location. Come get your blessing.

  • Tatiana Werlinger

Great experience! Professional service. Clean units and offers storage defender which is an awesome security system that notifies you via text when your unit has been breached. Very happy!

  • Ophelia Ruben

This people are horrible. Just spoke with them. They inturn text my personal account information to my emergency contact. I will be contacting a lawyer for them breaching my secut.

  • Mario Khalil

The place is pleasant but the person who works there (Matt) is super nice, helpful and excellent customer service!!!

  • Woo Zooda

Kizzy was The Most awesome person ever to have perchased a storage and U-Haul from and I had the best experience

  • Nirvana’s Soul

Kizzy with a K was amazing. Please give her a raise and a bonus. She’s wonderful. Signed a recent customer

  • Marco Williams

Kizzy Tiggs was very help and very professional.. she one of the best I have spoken to... Very good job

  • Accion Social Venezuela

Matt is the best. He is always helpful and happy to see us. Great place and definitely recommend..

  • CIN Houston

clean well lit. Manager informed and very professional. this place cares about their business.

  • M Lefler

Matt the manager is great. Clean facility with great prices.

  • Mohammad Khashan

Very nice storage very kind associate clean place

  • Maria McC

Excellent customer service. Matt is amazing

  • byron ross

Kizzie provided me with excellent service!

  • Jennifer L. Pena

Great service, quick and very reliable.

  • p belcher

Great people and service. See Matt.

  • Claudio Gomes

Kizzy provided an excellent service

  • Teresita Atkins

Nice and clean! Great prices too!

  • Ysbeth Carolina Lopez
  • Darrell Brewer
  • Dionisia Williams
  • Yolanda Gunner
  • Emilio X Rodriguez
  • Joselin Andrade
  • Liliana Soto

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