I purchased two couches for $1,200 I was told I can pay monthly payments within 3 months with a company that they work with and if I did not they will charge me. I figured it's ok I don't mind the small fees assuming it wasn't much. I was paying about $270 every month. I calculated about how much I will be paying and about when I will be done. I notice they kept charging me. I thought I was being over charged because I had calculated that I paid $400 extra. I called the company and it turns out It was a leasing company. I was told that the couches were not actually mine. So the whole time I've been giving away money as if it grows out of the tree. I was told if I wanted it to be mine I had to pay an additional $400. Communication is key when it comes to business. If you're not honest with your clients believe me they will not come back.

The Furniture my Mother Ordered came to our home damaged it took them over 30 days to make there first attempt of replacing the damaged furniture what they did was sent the part that was needed which looked worst than the one that was there allready. The owner told us that He was no longer going to try and fix the problem and that we need to leave Him alone. Never again and we are telling anyone and everyone to stay away from this Furniture store.

Worst business ever!!! Do not buy anything from there. Their customer service is trash!!! We bought a sofa bed and it came damage that was over a month and it's still not repaired! The crazy thing was that someone recommended this place but wow I regret ever coming to that store. The employees are very rude. They told me over 3 times that they ordered the piece but they never did. Don't believe anything they say. I hope they shut down that store.

Bought a chest drawer. Came already assembled and thought it looked good, as time went by I realized they did not properly put the drawers together because the piece on the side that allows the drawers to slide in and out had absolutely no screws what so ever. So I had to to buy screws and fix it myself what a waste of money and time. The whole reason for purchasing it was so I didn't have to put it together. What a mistake that was. Never again.

I recently went to the store to buy a 5pc bedroom set , they have great costumer service and the prices are affordable!! They also offer finance a 1 year to pay 3 months interest FREE and the best thing is that now is under new management. I really recommend this store next time you think about buying furniture. RIO HOME DECOR should be the best option!!!

Poor customer service. The salesman who I believe his name was Hernandez or Fernandez was so rude. From making the order to waiting for delivery he took no accountability for the mistakes they made and the times that were agreed upon were not met.Unless you absolutely have to don't waste your time and if you do have to speak to Phil he is somewhat decent.

the worse furniture store i bought a couch an it come damage they dont want to exchange it or fix it very bad servise they steel people money don buy in this furniture store don waste ur money. the worse service don make the same mistake i make by wasting ur money there

I been purchasing from them about 6years now and im really happy with my purchases. Their prices are so affordable for good quality stuff. The workers are so friendly and the service was great as well. I would highly recommend this store! …

I purchased twice from them and im really happy with my puchase. Their prices are soo affordable for good quality stuff. The workers are so friendly and the service was great as well. I would highly recommend this store …

Just furnished my house from there they have the best furniture and the service is great plus its under new management I’d definitely go there again

I love how the store is under new management I just recently bought my furniture from them today and everything was just perfect! Love it

Very good service and great deals on good quality furniture ive been shopping there for six years and never had a problem.

Great costumer service! Prices are affordable plus they gave me 2 free lamps with ny bedroom set. Definitely coming back

Very bad I order a baby toddler bed they said they gonna delivery same day but its almost 5 days still I didn't get it

If I can give this place a zero I would they delivered merchant from the floor sample don't spend your money here.

Horrible experience, prices are too high for the low quality am things they sell. Also their mattresses are used.

Buena calidad y representantes amables! Llevo dos años comprando con ellos. 100% recomendado

asistencia al cliente fue un 10/10! súper buenas personas y sus mercancías son una chulería

I had such a good experience with the furniture I can’t wait to go back and buy MORE !!

No credit, no problem. 9 months payment option. Same day delivery. Modern design.

They have so many good merchandise and the people are really sweet and helpful!!!

Good merchandise and great costumer service! I be buying from them for years now

Bought a fold away bed. Broke after 2 uses. They sell junk.

Great cowtumer sercive las chicas fueron un amor me encanto

Competitive prices and high quality ❤️.......

The best price with super service I love it

They could do a lot better with pricing..

Poor customer service. Cheap furniture.

Good prices and great costumer service

Buen servicio y precios !!!

Very good place!

Good furniture

Don't know

The bronx