Roman Road Post Office

73 reviews

603 Roman Rd, Bow, London E3 2RN, United Kingdom

www.postoffice.co.uk

+442089806454

About

Roman Road Post Office is a Post office located at 603 Roman Rd, Bow, London E3 2RN, United Kingdom. It has received 73 reviews with an average rating of 3.2 stars.

Photos

Hours

Monday9AM-5:30PM
Tuesday9AM-5:30PM
Wednesday9AM-5:30PM
Thursday9AM-12:30PM
FridayClosed
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Roman Road Post Office: 603 Roman Rd, Bow, London E3 2RN, United Kingdom

  • Roman Road Post Office has 3.2 stars from 73 reviews

  • Post office

  • "Amazon has told us that the store will pack and return the item and we took the item and showed it to the sales assistant who was an old guy , also showed him the message but instead he refused and insulted us , its ok for us to package the item and we were glad to do so but amazon has instructed us that the store has agreed to do it"

    "I am a local customer and have been attending this post office for over 12 years"

    "Unhelpful and incompetent but friendly enough though with an attitude"

    "There is a v nice older man at the post office who is professional and always friendly"

    "Really helpful and kind staff"

Reviews

  • Asif Salam

Amazon has told us that the store will pack and return the item and we took the item and showed it to the sales assistant who was an old guy , also showed him the message but instead he refused and insulted us , its ok for us to package the item and we were glad to do so but amazon has instructed us that the store has agreed to do it..so i dont understand why they refused..if you dont want to do it just dont take what you are not comfortable to do so.

  • Zakia Mahood

I am a local customer and have been attending this post office for over 12 years. I am happy to say that I have never had any issues with the employees, they have been very helpful and very supportive to me, they are always willing to help and always have clear communication and understanding of what is needed. Yes sometimes it can get busy and have an affect on others but I think maybe it’s just because of the size of the establishment.

  • Jess Kwok

Unhelpful and incompetent but friendly enough though with an attitude. Tried to pick up a parcel and they insisted on a code that was actually not required and did not exist. But would not check and found out the info that is readily on their screen. Had to go back a few times and a number of phone calls to resolve. All in all frustrated to deal with, but unfortunately an evil that is unavoidable.

  • YueLing Chu

There is a v nice older man at the post office who is professional and always friendly. However, the younger ones are often talking very loudly about personal stuff and slowing each other down. Their conversation topics feel a bit inappropriate for a professional environment. Also, sometimes unexpectedly closed!

  • Daniel Almasi

Really helpful and kind staff. Queues may occasionally be long, but they work rather quickly and also go through everyone even after closing time. This post offers a wide range of services, like ID verification, unlike many bigger branches. Recommended

  • Ben Slater

Nice little post office - always had good experiences here. But best to avoid lunchtimes and other busy times as the queue gets pretty long. Small selection of posty things like stamps, envelopes, tape, etc. Just on Roman Road near the A12 end

  • Sailesh Patel

Generally good service until they asked me for ID when collecting my wife’s package, even though I had the collection card and her requisite ID. This isn’t policy, so I can only conclude that the staff were being selective based on appearance.

  • Carmel Lawson

What type of Post Office does not remember to put a STAMP on a parcel! I am absolutely furious. I sent a parcel from here about 3 weeks ago and expected it to very much be on its way to Hong Kong by now. Imagine MY surprise when my parcel

  • supermerd89

Totally unprofessional. An animal can do a better job than those individuals who managed to get lost a parcel worth 2000 pounds! It will come in about a week and after nearly a month it's still lost. Service on the level of a third world

  • patricia phillips

Waiting in the queue noticed two people enter the post office and was served at the first shop counter ,therefore I asked the the young guy would it be possible to pay there, which he said I could pay for the groceries but not my parcel

  • Michelle Huynh

This has always been my local post office and don't normally write reviews, however I just want to say the staff have great customer service here. From the older guy with the glasses sitting on the left counter inside (so polite and

  • Gary Smith

This is one of the best Post office they are always willing to help you and it's very handy for me sending money to my son in Johannesburg South Africa. Grate Team, Well done Guys and thanks for your help in 2023

  • Paweł Babiak

Very good post office. Im there every day sending my business parcels. At the beginning 8 was asking them advice when some post offices won't even take business mail as they don't know what it is.

  • Abdul A

Although the queue is very long on most days, the staff are very helpful. Especially efficient and knowledgeable. But I must say the post office does look a little run down and needs updating.

  • Liina Wang

Very rude service - refuse to listen to me to explain and refuse to offer help and they take my box!!! I am never returning to this post office anymore!!! Never again in my life!!!!

  • Tania Clifford

Would give no stars if I could. Top up machine never working and they always open late and shut early. Waste of time coming here for anything. Staff flippant and rude

  • Sheikh Mohammad Ibrahim

Indian people serve this. Very unprofessional and disappointed, elderly staff are rude, arrogant and incompetent. Very poor service.

  • Juan Moreno

The staff is very rude, when to ask something and the guy send me to another post office without letting me even talk.

  • Sophie - Ann Cullen

Went to pay a bill a d the shutters are down without a notice on the shutters to say why the shutters were down.

  • Jay H

Great Post office, always polite never had any issues here!

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