Ron Tonkin Toyota

2830 reviews

750 SE 122nd Ave, Portland, OR 97233

www.tonkintoyota.com

+15034838592

About

Ron Tonkin Toyota is a Toyota dealer located at 750 SE 122nd Ave, Portland, OR 97233. It has received 2830 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday9AM-8PM
Tuesday9AM-8PM
Wednesday9AM-8PM
Thursday10AM-8PM
Friday9AM-8PM
Saturday9AM-8PM
Sunday9AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Ron Tonkin Toyota: 750 SE 122nd Ave, Portland, OR 97233

  • Ron Tonkin Toyota has 4.5 stars from 2830 reviews

  • Toyota dealer

  • "If you are considering buying a new or used vehicle from Ron Tonkin Toyota, specifically from the location on 122nd in Portland, you should do yourself a favor and take the time to read this review"

    "TLDR: Ron Tonkin wanted me to spend $5"

    "I was in the market for a new Tacoma trd pro"

    "I wish I can give this dealership 0 star"

    "From the moment I went online w Ron Tonkin Toyota I was impressed"

Reviews

  • Jeremy Roulin

If you are considering buying a new or used vehicle from Ron Tonkin Toyota, specifically from the location on 122nd in Portland, you should do yourself a favor and take the time to read this review. Ask yourself what is most important to you when you are making a significant purchase. Ron Tonkin Toyota claims, “That from the moment you step inside their dealership, the friendly staff strives to create a hassle-free car buying experience. Make your way to Ron Tonkin Toyota for quality vehicles and professional service every step of the way.” Unfortunately, this is not what has happened in this situation. Let me be clear this is the 4th vehicle I have purchased from this dealership, so I am not a disgruntled one-time customer. What I am, is a repeat customer who expects a company to live by what they say, and when you have purchased a vehicle, you’ve been told an inspection has been completed, you bring it back for normal service and an alignment, only to find out in the service video that something has been leaking for a period of time and you will now owe over 5k for a vehicle you have owned less than 9 months. So instead of Ron Tonkin Toyota living and demonstrating what is so boldly written on their website. They have destroyed what they attempt to live by each day and have cost themselves a repeat customer not only in purchasing new vehicles, but I will also never return to their service center with my current Toyota vehicles as I simply cannot trust their quality or their word! Ask yourself what do you want your experience to be like when you make a 40k dollar purchase??

  • Colleen Roulin

TLDR: Ron Tonkin wanted me to spend $5.3k on unnecessary repairs when all my car needed was new tires. If you need a reliable auto shop, go to Same Day Auto. I purchased a Toyota Sequoia from Ron Tonkin Toyota January of 2023. Not long after purchase I noticed it would drift significantly to the right (if I took my hands off the steering wheel I would make a lane change). I expressed my concern and brought it in for an alignment and was told all is good. Same thing happened and brought it in again. *repeat this for a total of 3 alignments in a 6 month period* At this point I mentioned that an alignment clearly isn't fixing the problem and that they need to take a deeper look. They did and then mentioned my vehicle needed $5.3k in repairs. Imagine my frustration when I find out a car I purchased under a year from them needed so much work done. I asked if there was anything they could do since we have been a repeat customer for years. They offered to take off $500. I went to Same Day Auto on hwy 213 for a second opinion. Turns out I did need to replace a part but it would be $1k (not $5k) AND what it actually needed was new tires. NEW TIRES! That's it! The ones on the SUV were $80 from Walmart. Ron Tonkin wanted me to spend thousands on repairs that weren't necessary and wouldn't have even fixed the problem.

  • Jeff Sims

I was in the market for a new Tacoma trd pro. I had basically searched the entire Portland area with no luck, until I found Ron Tonkin Toyota. Got in contact with Bob Mercer who found one for me with all the options I wanted and decided to put deposit down, but was going to have to wait for several months for it to arrive. Bob was great in keeping me in the loop with weekly updates on the vehicle until it arrived. Once it arrived I went down to the dealership and the leasing process was extremely easy and to be honest faster than I have experienced before which was nice. Once Bob got everything squared away on his end it was time to sign and was taken into the finance area. Normally this part is kind of boring or unpleasant with just lots of signing and not much more. Well Daniel in finance did great, explaining everything I was signing and making sure he answered all my questions. Never felt like I was being pressured into something I didn’t want, and just like that everything was done. Great experience from both of them would highly recommend.

  • Phe Le

I wish I can give this dealership 0 star. I got ripped off by their service department. Initially I came in for an oil change because I had remaining services from their care package. The advisor then recommended to replace drive belt and spark plug. I’m not a car person, so I did not know how much those things were going to cost. I agreed to replace them because I expected the dealership to be reasonable with their pricing. Little did I know, they charged me a total of almost $900 to replace the spark plug, including a damn 3.9 hours or $731 of labor. It would only cost about $250 to replace spark plug at an independent repair shop. What a scam! The entire service time didn’t even take them 2 hours. I called their service department about this, but they kept arguing that what they charged was right, even if it didn’t take them that much time. So BEWARE if you are going to get your cars serviced here. You will get charged a ton of labor for little things. I for sure won’t take my cars here again!

  • Merrilee

From the moment I went online w Ron Tonkin Toyota I was impressed. I had shopped around w other dealers and did not get the level of service & attentiveness I received from Nathan. I hate to say it but other dealers were not motivated for my business. Nathan was not pushy, applied no pressure. He was there for me at every turn, answering every question and concern. Receiving personal videos was was coup de grâce. What a nice touch. On my first visit Nathan was busy and Jonathan took over explaining every detail to me. He went over all charges so there were no surprises. It was at that point I knew I was going to buy from Ron Tonkin Toyota. The last person I met with was Jenny and what a gem she is. Obviously she’s well versed and does an excellent job. She is easy to talk with and has superb customer service skills. All in all buying a new car was a positive experience. Nathan, Jonathan & Jenny are assets to the Ron Tonkin name.

  • David Le

I recently purchased a vehicle for my mother at Tonkin Toyota and it was absolutely a top-tier experience! After searching for the specific vehicle my mother desired, I found it at Tonkin Toyota. Working with Kittyana was a pleasure, marking one of the best vehicle purchasing experiences of my life. The process was easy-going from start to finish, with no pressure to purchase. They even allowed me to hold the vehicle overnight without a deposit in the spirit of the holiday season, which really built trust. Returning the next day, I closed the deal smoothly. This is my second vehicle purchase from Tonkin Toyota, and I wholeheartedly recommend them for anyone's vehicle needs. I'll definitely return for future purchases. A huge thank you to Kittyana and the team for helping me surprise my mother with a vehicle this Christmas!

  • J Roulin

Original quote from their service center was $5300 after they had already done an inspection twice and claimed to have fixed it. Upon the 3rd inspection this is when they said it will take $5300 to fix a car that I have owned roughly 9 months. Unwilling to believe that was the solution I reached out to a local service shop and received an exceptional level of customer service and the final price quoted from that service shop for the same repair, same amount of work was $1800. As you could imagine I was blow away by this cost difference. Unfortunately, this was such a poor experience that I had through the service shop, I will never spend another dime at their dealership whether it is to service my currently owned Toyotas or purchase a new vehicle.

  • Ana

I love Ron Tonkin Toyota. I was immediately welcomed and attended by Jean-Luc. He greatly and patiently walked me through all my options. He found two cars that I was considering and took me on a test drive. He allowed me to fully experience the car and answered any questions if I had any. I let him know I was just looking at cars not looking to purchase yet but his service was still top tier. The car didn’t convince me so I ended up not buying it. But the service I received from Jean-Luc is worth praising. I highly recommend you pay him a visit when you’re looking to buy your next car. He never pressured me and even offered a great price on the car. If I’m ever on the market for a new car again, I will definitely return here.

  • Maria Eshelman

Ron Tonkin Portland is a "no pressure to buy office. I was approached by Mr. Jamie Nguyen who helped me with the process from beginning to end of the transaction. He is an ideal people person; he is very courteous, and welcoming and carries himself professionally throughout. Even though my husband and I have to wait a little longer, it doesn't seem long at all, because Jamie keeps us informed as we are close to the finance part of the transaction. He answered all my concerns about my dream car that I'm going to be driving for the rest of my life! Thank you, Jamie, for everything! My overall experience is awesomely wonderful! We need people like you in the customer service world! Thanks again Mr. J. Nguyen!

  • Kathryn Monteith

We had a wonderful experience at Ron Tonkin Toyota. My son and I recently went in to look at Toyota Rav 4 hybrids. Ali Rahima answered our questions, sat down with us, and let us look at some cars. We left saying we would be back at some point with my husband. He didn’t ask for our phone number, or ask when we were coming back, or put any pressure on us whatsoever. So when we did decide to come back a week later we asked for Ali again, and he helped us buy our new Hybrid Rav 4. He was so easy to work with. He is honest, listened to what we wanted and is so kind. We never felt any pressure from him and the whole process a joy and so easy. Highly recommend Ali Rahima at Ron Ronkin Toyota in Portland!!

  • Nick Meletis

Due to the amazing inventory available at Ron Tonkin Toyota, I was able to locate a 4Runner in the trim and color combination that I was seeking. The staff at this location were pleasant, but my Sales Specialist, Maksim Borkin, was excellent! He was knowledgable regarding all of the features of the current model and was able to differentiate what made this trim unique and special. Passively while talking, he was able to demonstrate in depth knowledge about all of the Toyota lineup. I believe that Maksim would be able to assist you in getting educated about any vehicle within the fleet and will aid you in finding your dream Toyota.

  • Romans 12:1

As of late I would be skeptical having your vehicle serviced here. We had our rav4 serviced for a front brake replacement recently and everything appeared to be okay when we picked up the vehicle. Fast forward 12,000 miles later while having our rav4 serviced at a different dealer (Gresham toyota) they told us we needed new front brake pads due to faulty hardware that was installed. Ron Tonkin toyota did not properly install our pads and now we have to fork up more money to get the brakes fix. Make sure you read Ron Tonkin's disclaimer when you pick up and sign for your vehicle. Beware of their service.

  • Farshad Bavarsad

Like most of the dealerships, the major of the business in Ron Tonkin Toyota is sales, but when it comes to service, this place is horrible, I took my car for the 5K service, and I got my car back with a loose nut lug and 2 missing wheels valve cover, I don't know about others, but this is highly a safety issue and a bad reputation for Toyota owners, I highly recommend you not taking your Toyota to this place if you are out of warranty, because there are so many honest mechanics all over Portland and suburbs to take a good care of your car, I'm not going back to this place for my future services.

  • Kate Skuzeski

My car was totaled and we just had a baby so we were very focused on safety but worried about a big car payment. Jonathan, "Big John", listened to all our concerns, are must-haves and deal breakers. Johnathan was very patient with my wife and I being slow to decide. In the end we found the perfect car for our family and dogs. Jonathan was friendly, very patient and not pushy I am very happy with the car we ended up with and it fit into our family budget. Highly recommend working with Big John. Also highly recommend the Rav-4 Prime, especially if you have kids and dogs!

  • Cindy Saechao

Our sales person Thai Nguyen, has again come through for us. Amazing customer service, he listens and understands exactly what I am looking for and what I want. I’m about 1 1/2 to 2 hours away and would not think or consider driving that far for a car, but because of Thai my wife and I don’t hesitate on making that drive, because we know Thai would take good care of us. This is our 3rd car with Thai and we plan to go back to him again in the future. Beginning to end it was an easy and painless process! Thank you Thai and we look forward to working with again soon.

  • Xiao Meng

Been coming here for 10+ years for services and rarely had any issue but not this time. I received a text message that my vehicle was ready for pickup. My dad asked the guy where the car was parked and was told lot 6 (on the right side of the service center as usual). He spent 30-40 mins looking for the car and couldn’t find it. Finally he found the car near the Mazda dealership with all the new cars, and the car was full of smell of marijuana. How many stars would you rate this experience? Giving an extra star only for the service I received for the past years.

  • Jens Darsell

Nathan was great to work with. He and the Ron Tonkin Toyota team were able to quickly find a manual Tacoma TRD Off Road I was looking for (there may have been some trading luck and timing involved too). Nathan was great at keeping me updated while the truck went through the shipping and delivery process. I appreciate everything he did to help me through the purchasing process. He really went the extra mile by coming in on his day off for this, and he even helped me return a rental car and a stop by the bank. I can't thank him enough, and I love my new truck!!!

  • Sara Dole

Bryant McDaniel was our contact at Ron Tonkin Toyota when we recently purchased a RAV4 Prime. He was excellent in many ways. He informed us about the process so we would be prepared and kept in contact with us. He spent alot of time teaching us how our car worked and how to drive our new car, which was especially important since we were driving back to Seattle the day of purchase. He also expedited the financial process. We would highly recommend him to anyone interested in purchasing a car with Ron Tonkin. He was professional, helpful and knowledgeable.

  • Marcy McCaskey

I highly recommend Ron Tonkin Toyota of Portland Stark/122nd location. Bob Mercer went above and beyond to assure I had a great experience. He helped to secure a vehicle for me that is in high demand and made it a very easy process. Sergio, financial expert, helped to complete an excellent experience with his knowledge and expertise. He made it so easy as well. I will definitely recommend family and friends to this dynamic duo! Everyone we encountered was friendly and helpful At the dealership. I give them 5 stars all day long! Satisfied customer, Marcy!

  • Cheyenne McFarland

Just got a car from here and I have to say, it was the best car shopping experience I have ever had. I have been to a ton of dealerships and Maksim really set this one apart from the rest. He was very professional, light hearted, kind and patient with me. I would absolutely recommend him as well as this location to family and friends. I also had a wonderful experience on the paperwork side of things with Daniel. Getting a car can be such a drag of a situation but they really worked with me to get me the best deal on what I truly needed. Thank you!

  • Mario Garcia

I loved working with Maksim and Gideon, both of them where awesome, very professional and kind, they got me a pretty good deal and I couldn’t resist… I have to say that I was working with Vancouver Toyota to get a Sequoia but they won us over! So you have two pretty awesome sales men! And I wanna add that even though Gideon is a trainee he behaved as a well known sales man! You have to keep him! My wife, baby and I approve both of them! Specially my baby, she really liked Gideon!!! Thank you very much Maksim for everything we love our Capstone!

  • Annette Meng

Top rate experience with Nathan Jones at Ron Tonkin Toyota yesterday. I was desiring a Rav4 hybrid (they are in short supply). Nathan contacted me when one came available, made sure it was a perfect fit for me, spent hours walking me through all the processes. I was also searching through 2 other dealerships but Nathan went above and beyond what they did to get me into my dream car. Didn't catch his name but the young man who helped me with financing/licensing was wonderful too. Recommend that you go to Nathan for your Toyota purchase

  • maria dixon

Ali Rahima helped me into a 2023 Rav 4 Hybrid, when it was really hard to get one! He was fair and easy to work with, for a person who is nervous like me, he comes off as experienced and not rushed. He even remembered my dad, recognized my last name. He was emphasizing the heated steering wheel, and I was just sort of ignoring that because I didn’t care much, but then a few mornings later when I jumped in the freezing car, I remembered him, and flicked on that heater, VERY NICE. Haha. He was right

  • Jackie Lopez

I reached out to several dealers and Patrick stood out by sending me a video of what vehicles were in stock. The other dealers were trying to get me to choose what they had in but Patrick helped me obtain the exact make and model I was looking for. He was incredibly helpful and explained things thoroughly. Dimitri in finance was so thorough and helped me figure out the right plan for me. I highly recommend them if you are shopping for a car. I was in and out with my brand new car in 3 hours!!

  • Kristy LaFollette

I hadn't purchased a new car in over a decade so I was a bit apprehensive about what the experience at Tonkin Toyota would be. It ended up being FANTASTIC thanks to Jean-Luc who sold me a 2023 Toyota Venza (which wasn't even on my short list, I LOVE this car!) Jean Luc is not only easygoing and super knowledgeable, he is so authentic. I immediately felt like he had my interests at heart. Also, the financing side was another great experience (thanks Jenny!). Definitely recommend Tonkin Toyota.

  • Kirstin Byer

I couldn’t be more thrilled with the “on time”, efficient service and superb professionalism I received. My intake person “Jovanni” was knowledgeable, let me know exactly what to expect, patient and welcoming. I was also thrilled with the video inspection and explanation of the service from the technician. Coffee was super yummy and the facility was really comfortable and fancy. Everyone was so friendly Ron Tonkin must really be a great employer to have such a superior team!

  • suzanne rossi

Takoda was so great! I emailed in an inquiry for a car sale and got back to me asap the same day. He was even willing to accommodate my crazy schedule; I showed up to my appointment late and he still met me with a smile! Great team at Ron Tonkin and will definitely be back if I ever need their assistance again, but I love my car so much and it was such a great deal. Appreciate the help and guidance while I was making a huge purchase. I recommend Ron Tonkin and their team!

  • Dallas Foster

Great experience purchasing a vehicle! Rene was a great communicator, quick response time and very helpful. With how fast and efficient Rene was it was a no brainer the experience would be just as good. We were after a 4runner and thanks to Rene we were able to find the right fit for our family!! The whole Tonkin team was great, one of the most honest dealerships we have been to and not to mention they have the biggest in-stock selection, especially those 4runners!

  • Mishelle Cantrell

Alia was the best sales associate. She was very informative and if was unsure of the question readily went and asked. She helped me set my car up and even picked out a cute name for my new 2023 Toyota Venza! She was always there for questions and laughs. Great experience. Would recommend her and Tonka Toyota Portland, OR to anyone interested in a warm friendly buying experience. She has reached out since the purchase to see if I had any additional questions too.

  • Lambert Adjibogoun

In the absence of Patrick Covert I had been talking to about Tacomas, Vitaliy Kolyvanov was able to take over. He was instrumental in keeping up my interest and invited me to the dealership. I mightily appreciate working with all Patrick, Vitaliy, their boss Joe and the finance representative in the office. It was a great experience this time compared with what I perceived, a couple of years ago, to be disparate treatment based on the consumer's appearance.

  • Chris Petersen (CTSG)

I was in the market for a larger Toyota truck. We found one we wanted to test drive on their website. The website was easy to navigate. We scheduled an appointment with Bryant McDaniel. He assisted us with the test drive and to secure the numbers we were looking for in a monthly payment. I've been buying vehicles for 20+ years now and this was the easiest experience I've had. I'd recommend Ron Tonkin Toyota to anyone in the market for a great vehicle.

  • Peter Zalk

Takoda Hesselgesser is the name you want to ask for. He overcame my hesitation after reading so many 1star reviews. Was kind. Helpful. Honest. (Which was weird) and genuinely a cool dude. Even snagged a car from another lot and brought it over for me to test drive and ultimately buy. Very glad I came in and had Takoda help me! 10/10 would recommend! Also, Jerimah in the financing department came through and answered any and all questions I had!

  • Anita Garrison

A HUGE thank you for the best service ever from service advisors, Lamira and Aaron, for their quick actions to get our son's truck re-fobbed while he was stuck in Maui on his honeymoon during the raging fires and had to leave all personal belongings behind, including his truck fob. Your awesomeness allowed them to have transportation when they returned to the Portland airport. The service provided to us was definitely above and beyond! Thanks!

  • Min M

We are so grateful for the amazing customer service and expertise that Nhan Le offered us. With Nhan's help and advice, we came home with a suitable SUV instead of settling for a sedan. We love our new car and we're so appreciative of the knowledge and kindness Nhan and Jesse showed us throughout the paperwork and details of purchasing a new car. We will definitely continue to do business with Ron Tonkin Toyota and their excellent team.

  • Krystal

Thank you so much! Seita Chin at Rob Tonkin helped me so much when I came in to have my truck serviced. It was my first time at the dealership and Seita answered a ton of questions and helped me decide what to do first and focus on first. I was so appreciative and he even got me a ride when the oil change turned into 4 hours of work (I'm not super special, they do that for everyone). See you in a month or so to do some more work.

  • Diane Obermeyer

My wife and I recently purchased a used 2020 Dodge Ram 1500 from Ron Tonkin Toyota in Portland. Bryant McDaniel was our contact for this sale and explained the features of the vehicle, arranged for the test drive and did the initial paperwork. Everything went smoothly and we were soon on our way home with the truck. Bryant and all the other staff were very accommodating and made us feel comfortable throughout the entire process.

  • Mariam Shareef

The service guys didn’t tight the bolts. It was loose. I was driving in the freeway and and my car start shaking and I pulled over and all the tires were also ready to come out. I even lost one bolt on one of the back tires. I had to grab the tool from my truck and tight all 4 tires. Ton Tokin put me and my family in danger. I drove my one year old daughter and my wife in the car. Thinks would ended up bad for us but thank god.

  • Ethan Levi

Shopping at Ron Tonkin was exceptionally pleasant because of the people who work there. Our initial online contact Bryant McDaniel efficiently connected us with our desired car and kept us updated on its status. Salesman, Nathan Jones met us at the dealership when the car arrived and was both good humored and easygoing. Jennifer Osuna, the finance manager, finished our paperwork quickly and got us on our way with minimal delay.

  • Precious

I recently purchased my dream truck: 2023 Toyota Tacoma from this dealership and I couldn’t be more pleased with my truck. Thank you so much Nathan Jones for working with us and getting us the monthly payment that we were looking for. I love my new truck so much. I would 100% recommend buying a vehicle from Ron Tonkin. I am so in love with my new truck and hope to continue doing business with this dealership in the future.

  • Angela Williams

Thanks so much to our friend Alisha for referring us to Ron Tonkin which was such an effortless experience on our part. We showed up was greeted by Justin Lemons who had our truck ready to go walked me thru setting everything up before we went on our hour test drive. Justin was so amazing, experienced and gave us so much confidence in this large purchase. Thank you to everyone we met Jenny you were great too!

  • Lawton Jung

I bought my truck a few months ago from Bob Mercer from Tonkin Toyota and I was pleasantly surprised by my experience. It was personal to me and I didn’t feel like another person buying a truck that day. Since I purchased I have needed maintenance and Ravi Kim has done an incredible job taking care of me. I am expecting to continue to have them maintain my truck and then ultimately buy others in the future.

  • Katie Janssen

I recently purchased a new RAV4, and worked with Bob Mercer in sales, and Daniel in finance. These two made my car buying experience smooth and enjoyable. They both worked together to answer any questions I had, and got me the best rate possible. They even reached out a few days later to check in with me about my car and see if I needed anything. I highly recommend buying from Ron Tonkin Toyota.

  • Chuck Sve

I just bought a new RAV 4 XSE Hybrid. A very solid, honest, understandable and wonderful experience. Especially working with Bryant, I trusted him and he was steady throughout the process. I can get overwhelmed by salesmen sometimes, especially with a purchase as costly as a new car. Bryant’s calm, clear presence helped me complete the process, and leave satisfied with a car I love, thank you.

  • Doug M56

Very much enjoyed my experience from Tonkin Toyota. It is our second car we’ve purchased there and will be back in the future and recommend to our family to do the same. Patrick was the best to work with. Our truck took some time to get here. His communication was timely and helpful. If he wasn’t available, Takoda was right there to assist. Great service and a solid purchase process. Thanks

  • Melissa Sheridan

Amazing people to work with. I came from out of town to pick up the car I had been looking for and they were extremely accommodating. Bryant, my salesman even took the time on his day off to make sure my experience was as smooth as possible. Great place and Toyota also has amazing warranty's on their vehicles. Highly recommend and can't say anything bad about my experience.

  • Thomas Baltes

We just completed the purchase of our second vehicle from Ron Tonkin Toyota and couldn’t be happier with the experience! Thanks to Maksim Borkin for his excellent help throughout the process! He expertly guided us through the choice of a new RAV4 Prime, kept us in the loop on each stage of delivery and was easy to work with on closing the deal! Happy new vehicle owners!!!

  • Jackson MacDonald

I just bought a new Tacoma and had a great buying experience with Takoda Hesselgesser at Tonkin Toyota. Takoda was very easy to work with and helpful through the process without being a pushy salesperson. Tonkin even beat a quote I received from another dealership and made me feel like I got a good deal on a new truck. I would definitely go back to Tonkin in the future.

  • Jennifer Bingham

The easiest car transaction you could hope for! Noe Chavez worked with me for months trying to find the right vehicle for me. I appreciated him sending me pictures of cars and listening to my needs and wants in a vehicle. He found the perfect one for me! Daniel in finance made the purchasing aspect of the car actually enjoyable! Absolutely the total best experience!

  • Sheri Story

Jamie Nguyen patiently worked with me for over 3 months to find the right Grand Highlander Hybrid for me. He was kind, understanding when I said no to some earlier options, and didn’t push me to buy a vehicle that wasn’t the perfect fit. He made the process easy, stress free and fun. Ron Tonkin Toyota is definitely on my list of dealers to work with in the future.

  • Blake & Lily Hickey

Working with Adrian was great! He was very communicative, honest, answered all of our questions, and even sent a personalized video of the car we were interested in before we could make it into the dealership. He was very open during negotiations for the car, and made the process very simple and easy to understand. We would definitely recommend working with him.

  • Ив. Ив.

Want to say Big Thanks to sales man Justo Lopez, very helpful, listened, understanding buyer position, helpful, give a lots of different options to make buyer feel happy, very open heart ❤️, before buyer leave he WILL DO ALL WHAT HE CAN, TO MAKE SURE BUYER FEEL COMFORTABLE, SAFE AND FULLY HAPPY!!!. Thanks Justi for great BIG 5 +++++ customer service!!!!!

  • snowwolff

Recently bought two cars from Thai and Rene. Outstanding service. On one of the vehicle, the team went out of their way to get the correct specs for us. Rene was very generous while selling the other car. Both buying process was smooth, in and out. Looking forward to do more business with Ron Tonkin in the near future. Thank you. -Dat Huynh

  • Quinn Read

My family really wanted a RAV4 Prime, which are in short supply at the moment! But we got on the waiting list at Ron Tonkin Toyota and had a great experience working with Jenny and Jonathan. They kept us updated every step of the way, and when our car arrived they made the purchase and financing process so easy. We are loving our car!

  • Jamila Hastie

I have a great appreciation for this dealership, particularly their car service department. They are both speedy and exceptionally courteous. Mitchell, who helped me with my car service appointment, was an absolute pleasure. Thank you for providing such outstanding service! I would choose this dealership over Gresham Toyota any day!

  • Megan Stanger

I had a great experience at Ron Tonkin Toyota. Jesse Johnson went above and beyond. He was helpful, friendly, professional and patient with me from start to finish. He was a pleasure to work with. The whole experience from test drives to financing was fantastic and painless. You'll be in good hands at Ron Tonkin Toyota.

  • Sarah Short

James, Rene and Jeremy ( Finance) were all amazing and company during my purchase! I have bought 4 now 5 vehicles from Jeremy! He’s always been good to us! I went in yesterday with the idea I was going to settle on something I was just ok with, and he showed me options I didn’t think about and left happier then ever!!!!

  • Alissa Keomany

Best experience we have ever had at a dealership. We came in yesterday and worked with Raymond Liao. It was the fastest experience we have ever had at a dealership and he respected our thoughts and wishes! He didn't try to sell us on what we did not want and was not pushy. I would highly recommended working with him.

  • Jim Walker

What an amazing experience, Adrian Alvarez was absolutely phenomenal as my sales rep, walking with me and communicating with me closely every step of the way. And Jeremy in finance went over and above to work out a deal i can live with. So so happy with my experience and with my new Toyota RAV4!!! Love love love!!!

  • Conner Grimes

Very helpful, and clean dealership, with solid prices on used vehicles. Rene Ovalle made an extra effort to get the car I wanted to the dealership, and was helpful and honest with discussing financing options with me. Much better experience than the last dealership/salesman I dealt with purchasing my last vehicle.

  • Joey Foat

I bought a used Lexus here a few weeks ago. Kittyana MADE the experience. It was like hanging out with a friend, rather than a car salesperson. She made our buying process smooth, and made sure we got more for our trade in than other car dealerships would offer. I will recommend kittyana to my friends (and have).

  • Mike Anderson

Respected my time. Had an appointment with Takoda Hesselgesser to look at a used 4Runner. He called me a few hours before the appointment letting me know it wouldn’t be available at the scheduled time. Really appreciated his call and the respect for my time and gas money. Will recommend to family and friends

  • Nasaanja Torrez

I had a great experience, Takoda did great answering all my questions, no matter how silly they were! Made sure I was comfortable and satisfied with my purchase! Great guy to work with , 5 stars :) the entire experience in itself with all staff was great! I’m very happy with my experience and purchase . :)

  • Heather Roe

I have to give a big shout out to Jesse Johnson. He went above and beyond. It’s so refreshing to have someone who actually treats you like a person. He was respectful, kind, very friendly, and friendly. He made the whole process seem-less. Thank you very much Jesse for the whole process going so smoothly!

  • Steven Barber

We had an amazing experience at RonTonkin Toyota. Alia Tran is truly an amazing sales woman. She didn’t make us feel pressured at all. She helped us pick a vehicle that was right fit for us and our needs. We chose the 2023 Toyota Highlander Platinum and we love it!! Go see Alia. She is the best ❤️

  • Grace Teigen

I drove in cranky with lots of challenges with my new car. Thanks to Aaron Carpenia who was kind, patient, knowledgeable and professional, I drove away smiling. Thank you Aaron and to Ron Tonkin, I advise you give every new car owner the gift of half an hour with that wonderful young man.

  • Antonio Castellanos

Your representative, Rene Ovalle was amazing through the whole car buying experience. The whole process was smooth and hassle free. He even put a red bow to complete the whole car buying experience! I really enjoyed my time there and will definitely refer my friends and family to him.

  • Jeff Curran

Alyssa was helpful by giving me accurate information and not sugar coating it. My truck was ready when she said it would be. I appreciate that kind of communication. She's a hard worker and has great customer service skills. I'll be using this location next time I need anything.

  • Niko Icardo

I had never purchased a car from a dealership before but Jonathan King made it an exciting and pleasant experience. He answered every question I had and was dedicated to me having a great experience. I would recommend anyone buying a toyota to talk to Jonathan at Ron Tonkin.

  • Joyce Swanson

I had a traumatic experience with my new Tacoma on Thanksgiving Eve. I did not buy it from Ron Tonkin but Kyle my service advisor helped me get my truck in and out of Ron Tonkin as quickly as possible. I’m a senior and I was a bit of a mess so I sincerely appreciated Kyle..

  • Lucy Diaz

Great customer service. I love the way they communicate with me, and I don’t have to be taking my time out of work to be finding out what the status of my repairs . I actually give them 110% of quality work and would highly recommend them to all my family and friends.

  • Rick Morgan

Working with Rene was a pleasure. He answered all my questions with easy to understand answers. He was personal and professional and I enjoyed the time spent with him. Because of that I would recommend Ron Tonkin Toyota to anyone looking to buy a new or used car.

  • David Arcia

Just got setup with a new 2024 Toyota Tundra thanks to Thai Nguyen at Ron Tonkin Toyota! Thai was awesome and did everything he could to get me the best deal possible. Great customer service and great guy. So excited to be driving my new tundra, Thanks Toyota!!!

  • Jessica Rongitsch

Wow --incredible service! Maxim, Jeremy, and Gideon really went above and beyond. They are outstanding. Super knowledgeable and provided amazing service. Maxim and Gideon even went so far as to drive the car up to Seattle for us on day of purchase. Thank you!

  • Gideon Canlas

Definitely will recommend Ron Tonkin Toyota, Adrian was a great Salesman he helped me before i even got to the dealership. He helped me from the beginning to the end, Couldn’t ask for a better service thanks for a good service and helping me to get the GR86 !

  • Liz Bravo

Wonderful experience - the team took great care of us Alia Tran stepped up to the plate in finding me the car of my dreams! I couldn’t be happier with my decision. Alia is an awesome person, very helpful, and engaged in the process. Highly recommend her!

  • Robert Westerman

We came to buy a car and Nick was awesome.. We were very thorough in our search and spent most of the day running Nick around until the deal was done. Can’t say enough on how well Nick assisted us in accomplishing that goal. Sincerely, Rob and Jennifer

  • Alina Tcaci

Gideon and Max were very happy to help us! Professional, well trained and knowledgeable, about anything and everything we asked. They take your needs and wants very seriously, and help you find the right vehicle that will make your life easier!!!

  • Alex Rimlyanskiy

We arrived to this dealership without any particular car in mind, Gideon helped us find the perfect car. We got amazing service, all of our questions were answered, we came to a very nice deal. Our experience was amazing, gideon was awesome!

  • Karen Clifford

I was looking for a RAV4 Hybrid and Patrick Covert responded to my request. He was super helpful in finding me exactly what I wanted and assisted my husband and I to have a smooth purchase! I highly recommend Patrick and Ron Tonkin Toyota!

  • Keri Beuving

I had a great experience purchasing my new Grand Highlander. The folks at Ron Tonkin Toyota are kind, helpful and not pushy. If you want to work with a great sales person, ask for Adrian Alvarez. Highly recommend working with him. Thanks!!

  • Joseph Amens

The dealership was a great experience for me and the salesman big john was very patient and helpful when trying to find my first car. Worked with me on keeping it in my price range and provided amazing customer service. 10/10 experience.

  • H. Jeff Vaughn III

The entire sales experience with Rene was flawless. Top quality service! Everything was ready for me when I got there. The process was smooth and very enjoyable. Everything you want from a salesman Rene has. Would highly recommend him!

  • CSG Software Inc

Sarah C helped me out and was right on point, professional and timely. I had regular updates as to progress as well as discussion of recommended additional services. Very easy. And I got to see the legend Jack L, so as was perfect !

  • Garth Massey

My 1-year service yesterday went well. The young man helping me (I don't remember his name) was very capable and has excellent social rapport. It took exactly the amount of time he said it would, and I trust the work was well done.

  • Megan Hoef

Bob Mercer was great to work with! He was straightforward and made the paperwork super quick and easy! He was also very patient and kind to our 4 year old that was with us. It was the best experience we’ve ever had buying a car!

  • Hakeemp Kim (Halkazuka)

Friendly environment and professional service! Jonathan was top tier and helped me find the perfect Tacoma! Financing was also easy and the finance personnel was really friendly. Was a customer before and will be for many more!

  • Evan Michael Borland

There’s no reason to buy from any other Toyota dealership. I’ve bought two cars from them and each time was a great experience. They don’t pressure you and work their hardest to get what you want. Jamie and Josh were excellent.

  • Emad Al

Alia Tran One of the best Sales Specialist in Ron Tonkin Toyota have. I really appreciate the help and the time she provided me with buying a new car, I would recommend any buyers to try same experience I had with her.

  • Helen Paris

I had outstanding service from Seita when I needed more maintenance on my Camry than expected. He anticipated everything I might need and made the process go smoothly. I was very pleased with the experience overall.

  • James Shields

Thanks for the competitive pricing. Raymond over there took care of my needs and helped me get the car I wanted being considerate of what those needs were. Thanks for making it as hassle free as car buying can be!

  • Richard Ly

Rene was an excellent salesman. After dealing with several others from various Toyota dealerships in Oregon, it was refreshing not trying to be oversold on every little aspect and being surprised with fees.

  • Mary Geer

Love my new truck purchased from Tonkin Toyota! Got a great deal for an awesome truck and feel so lucky to have met and worked with Adrian Alvarez. He was so nice and helpful throughout the process. Mary

  • Marcela Motorca

Thank you Mansour Gdarah for the best car shopping experience you always provide for your customers!!! The number one reason we went back to Ron Tonkin Toyota to buy another car was because of you!

  • Clara Lewis

Great overall first time experience at Ron Tonkin Toyota - Thanks to an awesome Sales person - Jonathon King (Big John). Incredibly helpful, patient and great sense of humor. Highly Recommend!

  • Thai Du

Aaron in service was great! He explained the benefits of the service package well so we purchased it. We've brought many cars over the years from Justin Lemon and will continue to do so.

  • Drizzle Productions Drizzle Streetwear

Jeremy, Rene, and Alea helped me find the car that fit what I needed and I’ve never been happier! Jeremy went above and beyond to help me! I’m thankful for the team at Ron Tonkin Toyota!

  • Eric Tavela

Purchasing a new Toyota at Ron Tonkin was handled pleasantly and professionally. Our sales rep Takoda Hesselgesser was very attentive and helpful and a pleasure to work with.

  • Patrick McKean

Another fantastic car buying experience with Justin Lemons at Tonkin Toyota. He makes the purchase experience so seamless and easy. Thanks Justin.

  • Katie Loomis

Bryant McDaniel made buying a car easy. He was prompt in responding to questions, easygoing, and made the sale go smoothly.

  • Bry Bry

Had my 10K service, and it was quick n easy. Big thanks to Sarah Conner for helping me keep my 4runner dialed in.