I’m surprised by all the bad reviews. Unfortunately the R&B store closest to me in Stratford was closed. Per the website this location had a shoe I wanted. I called had it held; and picked up the next day. Everyone was friendly and

This is a awful shop I went in to buy pair of chelsea boots one of the staff started shouting at me that I must use hand cleaner. I always carry my own surely Russell and bromley have a friendly shoe showroom in London? Very upset.

Amazing customer service; Great team! Brilliant selection and awesome price. 10 out of 10. A big thanks to Anthony who took time out to help with selecting some items.

Love the quality of their shoes, the staff were extremely helpful & attentive. Would highly recommend checking them out!

Good service with plenty of staff on hand and a relaxed atmosphere. Their products are excellent, though not cheap.

I purchased two footwear from here. The leather of the product is truly genuine and the style is decent. Thank you.

Famous brand, central shop, VERY helpful staff, known ever lasting classics, what else to expect from them?

Got two pairs of gorgeous quality shoes and the staff was polite and welcoming in both occasions.

Not exactly friendly customer service. In fact shop assistant, store manager are borderline rude.

Nice shoes for women and mens, excellent quality, mainly "made in Italy items": aria di casa!

Oh yes who gonna kick out of snow ❄️ with great boots ever …

Same time you can buy shoes in there sometime you don't find something you need

Underwhelming choice of men's shoes, service was also lacklustre in knowledge

Small selection of dress shoes, I couldn't find anything I liked …

My girlfriend forced me to buy shoes here, bit spenny but pretty nice

Excellent quality footwear, even with the price a little excessive.

Good selection of nice shoes, excellent service, great location.

They have a great top of the range high quality shoes there

amazing quality and very very helpful staff

Very nice staff. Helpful and efficient.

Good quality but very expensive shoes.

Beautiful, well crafted shoes

Comfortable and elegant shoes

Expensive shoes even on SALE

High quality and expensive

Great customer service!

Friendly helpful staff

Brilliant as always

Good shoes

Fantastic

Not open

Cool

ok