Wow wow wow!!! What an amazing experience me and my sister got today in Nakheel Mall Sephora! Very knowledgable and attentive specialists work at this branch of Sephora. We've been helped by Mary Jane and Tatyana and both ladies are very polite and helpful to find the best product in a huge verity of the beauty products and brands.

I have bought such good brands from here every brand I bought was very expensive and from other sephoras like Dubai mall the make up lives up to the standards but from this mall all the makeup is out of date I bought the best primer for my face and it made my skin crack the lipsticks dried my lips and foundations ruined my skin

A bit late in writing this review. Had visited Sephora, Nakheel mall in July and one lady that deserves a special mention is Jumana. -An amazing and extremely warm person. She didn’t just help me choose the right shade for my skin but made my entire shopping experience a lot better. Kudos to Jumana

I went to Sephora looking for someone to help me find the right foundation for my face which has bad pigmentation from all the tanning. Haneen immediately knew what I needed and even helped put it on for me and I left feeling and looking MUCH better than I did walking in …

Very bad and toxic experience yesterday the 12th of Jan around 6pm. Sephora Nakheel Mall shop manager “T” was so aggressive and definitely not a good representative of the brand. My daughter went there with her friends and the security team … المزيد

We were on holiday in Dubai from the U.K. and had a horrible experience at the store. They asked us to leave the store as we did not have masks, they did not even offer masks. Others who were not of an Asian background were not even wearing … المزيد

The security ladies in this place are very biased and racially profile customers which is wrong and demeaning. Myself and my daughter are British Asian. Ethnically we look Asian. As we walked in we were aggressively told to leave the store … المزيد

Absolutely terrible service from staff working there. Four staff clustered in one area, having conversation with each other. No one greeted me or offered their assistance. It was left to me to ask for help and they just answered simply to … المزيد

Pay attenttion and filter when you hiring staff, don't just hire who ever !!!!!!! Your staff are terrible at Nakheel Mall branch specially supervisor she throwed all the brushes to the ground with attetude !!!!!! We don't wanna see such … المزيد

These 5 stars go to Catherine from Lancome. As a Sephora customer for around 4 years now, I always had issues with their customer care in general not specific to any branch, as you rarely have someone who is willing to help and give all … المزيد

I shop at Sephora for years now. And today I had an absolutely disappointing experience with the store Supervisor “M”. I’m not sure if she is aware that she works with customers, not the other way around. Dear Sephora team if you have … المزيد

First time visited the branch Over all I enjoyed my visit because of Staff Farzana( She works for Chanel I guess) . Honestly she was super supportive & knowledgeable . She went out of her way to assist me buying the right make up products .

Terrible staff, they watch you all the time. They made my daughter who is 8 years old buy a product that she opened which was on the Tester area. We WERE good customers for this store, but we will not be patrons here any longer.

To be honest the staff are amazing, so friendly, especially the Tunisian guy there, special thanks to him he was so helpful. The only negative things are the testers, all of them look like that, dry, old, … المزيد

Worst branch ever, unknowledgeable and not even willing to help: the man in the counter area I was directed to. I was asking about Pat McGrath brand, long story short he couldn’t confirm in … المزيد

محل ممتاز لاكن كانت تجربة سيئة لا توجد خصوصية ابدا الموظفين لا يقدرون المسافة الفاصلة بين الناس سهل جدا ان الحرمة تلتصق بالرجل او الرجل يلتصق بالمراة يجب ايجاد حل وشكرا.

One of my most favorite places to shop! Friendly and attentive staff, great choice of products, small cute presents on the specific purchase price. I just love it!

I am regularly shopping here, really girls very friendly and helpful. Especially Richelle she's really Professional and highly recommended …

Terrible costumer service, saying I’m not welcome here. Don’t go to this Sephora. I even feel bad for the nice perfume bottles to be there.

للاسف اشتريت عطر كنة ماي مول مافيه ريحة وتصلت عشان اشتكي محد سوى لي سالفة اونة سياسة الشركة ما ترجع نصيحة لاتشترو عطور من سيفورا

Bishnu is the best Brow Expert from Benefit. She is super professional and she really helped me! I will definitely come back!

everything is well organise and clean. staff was very friendly, just i hope they can bring other perfumes like creed

No one is working there. Impossible to buy smth cause sales guys either don’t know anything or simply ignores you.

سيفورا لايوجد عليه كلام فقط كلن مزعج صوت الموسيقى واغاني عربية عالية افضل يكون موسيقى فقط يكون اروق واهدى

Very nervous consultants, not professional and rude. This is really is one of the worse branch in Dubai.

I’m pretty sure they sold me a tester. Filipina member of staff

Not all brands are available... no one picks the phone .

Farzana was the best assistance ever!!!!

Sultana is very friendly and helpful!

Very good customer care