The first time I was dragged into this store with my daughters, I tell ya, walking in was like walking into a wall from the overwhelming perfumed air. I had to rush my youngest daughter out of the store because the pungent air was so bad her nose started bleeding. Read that again, the air was so bad from the perfume that it made someone’s nose bleed! Please get ventilation, it is so bad for anyone’s health as soon as they walk in, especially the employees…even though they’re all rude. Let’s talk about the employees now. Both times I have had the unfortunate experience of going in there, every single employee was either standing there giving weird and snobby looks or following you around like you’re a criminal. Like, get over yourselves! Maybe the perfume is burning brain cells and they don’t know how to be polite and accommodating to their potential money spending customers. People are spending loads of money there and no one can offer a decent welcome or goodbye. But if you don’t spend any money, it’s even worse. They treat you like they are so superior. Looking at other reviews, there seems to be a trend here. I have 3 daughters, that is a lot of makeup and skincare, a lot of money that will be spent elsewhere

CUSTOMER SERVICE at it's best. I have severe asthma and perfumes set it off. I have walked near Sephora many times and my asthma was set off. I wanted so much to book a make up session but couldn't even go near the store never mind have a session. My daughter spoke with sales rep and we were told that I could book an appointment but to my surprise Sephora went beyond our imagination. They opened their store to a make up session before the store was even open so that I did not have to be subjected to the perfumes that would give me an asthma attack. But that was not the only thing, the manager ensure no staff wore perfume that would trigger an asthma attack, they were instructed not to spray anything that may trigger. I felt that Sephora showed a TRUE and a excellent example of #1 CUSTOMER SERVICE. I felt like a customer that Sephora REALLY values. I will not buy make up from any other store after this. Sephora could give lessons in this world as to HOW TO TREAT A CUSTOMER. Their staff treated me with such respect I feel they have leadership who has an created an amazing team that is customer oriented. Limeridge Sephora you ARE THE BEST

I tried a new product that I loved here, so when I got the chance to get back to the mall I bought the same product again but didn’t get to use it until now. But I couldn’t use it because it was broken. I bought it 60 days ago so it was past the time I could exchange or return it apparently? I threw out the receipt obviously thinking I wouldn’t need it. When I went into the store to tell them about my problem they offered me zero help. So I lost money on something I couldn’t even use and that isn’t even my fault? They said it’s a manufacturer problem. Im very disappointed with this store.

I booked a makeover here for my mother and the lady was amazing! She gave a makeup lesson and recommended products that fitted my mother's needs. It was very VERY busy in the store but the booked makeup class was fantastic! The store was very busy and loud so I would give that 2/5 stars but the lesson we booked was absolutely 5 stars!

I love this place. They selection is amazing. But the staff makes it. They are knowledgeable, helpful, and so kind and understanding. I don't use a lot of makeup or have a lot of knowledge. I've never felt judged. Like I have at other makeup boutiques. They are the place to go if you're a pro or a complete novice like me.

There was like four cashiers for a small line and no one on the floor to ask for help. Any associate I saw when I entered either disappeared or went to cash and I was wandering around looking for someone to ask for help. No one said hello to me and they didn't have what I wanted in stock. Not a great visit.

Chloe did an amazing job with shade matching my foundation. I would have totally bought the wrong one, if Chloe didn’t help me. She was so patient and informative. If you want a stellar shade match, try going to Chloe at the Limeridge Sephora. Also appreciate the variety available at this store.

If I could give a half star I would. I have stopped shopping in store because of the rude and awful customer service I have received the last 2 times i have shopped in store. This rude service i have received the last 2 times has been by Katie. Sephora do better with the people you hire.

My daughter is 11 and sees stuff on tic tok about this store. I thought the staff would kind of roll their eyes, but they took her seriously and answered all her questions. I was super impressed with how kind and patient they were.

Went in to find out what my foundation shade and undertone is and had a great experience with jada. She also recommended one for my skin type and I like it more than the one I originally wanted, thank you!