So I'm a regular contributor to Google reviews I'm a local guide. I do my best to be honest and fair about my reviews and to give the benefit of the doubt when necessary. In this case I needed my air conditioning evaporator coil changed which is a pricey repair over $2,000 at the dealership. So when the price came back at $1,700 I thought that was fair I figured there would be other charges that weren't included but it would have been negligible. I repeatedly asked about the supplier and the product I would be receiving in my van before I drop my vehicle off. I know enough about vehicles and how to fix it to be dangerous. I know that sometimes parts can get confused or can be delayed for reasons that we couldn't have possibly expected. For this reason I wanted to bring my vehicle in after the parts had arrived but the salesman assured me that the parts would be on time and they would be quality so I agreed to bring the car in early so they could work on breaking down the dashboard before the part arrived. I proceeded to bring my van in the night before and I picked up my rental van that I ordered on my own because I needed it for work this is my work van which I also explained to the salesperson. The next day came and as I was working I started to notice it was 12:30 1:00 and I hadn't heard anything about my van. Funny thing is I got a call almost exactly at that time from Mike. He told me that he needed some information about my van. I thought that was weird because I gave him all the information the day before but I played along. He asked me what exactly had been done to diagnose the problem previously which I already explained to him I took it to the dealership and they told me that they put blue dye in the system and it was leaking from the drain below the evaporator. This is a really good sign that the evaporator is leaking. So he thanked me and said that he would pass that information on to the technician who would be working on the vehicle. Which I thought was odd because he should have already been breaking the vehicle dashboard down per our previous conversations the day before. I let it go thinking well maybe we'll get it done pretty quickly and I can still have it that day as they thought they might be able to do. 20 minutes later it called me back and says hey there's a problem with the supplier they didn't send a part and it's going to cost a lot more than it would before, actually $2,900 total instead of $1700. This was several hundred dollars more than the dealership was saying it would cost. I'm sure it's certainly no surprise I told them I was disappointed and that I would be picking up my vehicle. During that conversation I was made to feel that they were defending themselves. Not giving a truly sympathetic apology for their lack of thoroughness in the investigation and process of ordering the part and making sure they ordered the correct part they needed to do the job. Perhaps if they took a little more time in the beginning to make sure they had the correct part I wouldn't be out the $100 I paid to have a rental van. I think sometimes auto repair shops think they are so good that they don't take the time to do the correct steps to ensure a fast and accurate repair. And when they do make a mistake they need to pretty much stick their tail between the legs and ask for forgiveness because you don't know what I had to go through to make sure I had a van to work in that day. There's a shortage of vehicles available through rental services for cargo vans right now because FedEx and all the other delivery services renting them all. A little more sympathy could have gone a long way. Needless to say I probably won't be back and I'll be sure to tell everyone I can about my story. Despite all the positive stories I've read this was not one of them. That's why I gave you two stars instead of one cuz I know you can do better.

On November 5th, 1997 I bought my first brand new vehicle, a Toyota Camry that had 4 miles on the odometer the first time I shifted it into DRIVE. Quite a momentous occasion that paled in comparison to November 9th, the day I met the Love of My Life. Somehow, I managed to avoid looking like a weirdo stalker and was interesting enough to warrant a “yes” when I asked her out on a date. This car witnessed all of our dates, our wedding, jobs and schools along with the minutiae (both G-rated and R-rated). I trusted the staff at Sallas Auto Repair to evaluate this very sentimental car and tell me honestly the costs involved with keeping her or letting her go. They kept their end of the bargain. I got a thorough estimate of what it would cost to fix her up and some helpful words of encouragement from Nick as I decided the fate of this car that was almost a member of the family. I could not be happier with their professionalism and the fact that they actually LISTENED to me and what I needed from them. I’m appreciated their honesty and integrity as they inspected my car and formulated a list of repairs and their priority. I know my car pretty well and it is as apparent early on that the staff here would not be trying to shine me on about repairs that were not needed nor trying to move me out of the way because I wasn’t going to be a high paying repair customer. They will be my GO TO repair shop for any and all future auto repair needs. It is a blessing to have a trusted repair facility in your neighborhood.

Because of the convenient location my husband and I have each taken our cars there a few times, but NO MORE! Every single time we took our cars in, even if just for an oil change, they would call us with a laundry list of very expensive repairs that "need" to be done to our cars. That was exhausting and annoying, I never gave into their sales pitch though. What really sealed the deal was catching them in a straight up lie. They had told me during an inspection the timing belt on our SUV needed to be changed. I told them good to know, but my husband would do it himself. Which he did, the next time I had taken the SUV in for an oil change, the man at the desk told me I needed that "same" timing belt changed still. Since I know for a fact my husband has "just" changed the belt... this was a lie. I looked that guy straight in the face and asked him if he had personally laid eyes on that timing belt and was positive it needed to be placed. I gave him a chance to get out of it... he assured me it definitely needed to be replaced. He must have thought I was a complete idiot. When I told him he was straight up lying and my husband had just replaced it, he looked like a deer in the headlights for sure! Oh and they didn't apologize for lying either. It's hard finding an honest mechanic...Sallas is DEFINITELY NOT IT!

Not sure why I'm just now writing the review but whatever. My engine was making a knocking sound and I was planning on going across country. I took it to Sallas Auto Repair. I let the person know what the problem was and that I was planning to drive across country. I asked their opinion on if they thought my car would make it due to the knocking sound. They said no. I left my car in their hands. I was suggested more than once service to fix the sound. After racking up about 800 in "repairs", the sound was still there. The mechanic tried to convince me that the sound was slightly not as loud....what a joke. He then said that I would need to have the engine replaced. I would have thought that a mechanic would have been able to figure that out from the sound on the initial visit. IT CAN'T BE FIXED AND THE ENGINE HAS TO BE REPLACED. They then offered engine replacement for a couple thousand. I took it to FIRESTONE and they were able to tell me the engine needed to be replaced immediately, without doing all these "repairs" that cost me a ton of money and did not fix my problem. I'm actually convinced they didn't do anything to the car at all and just charged me. I will NEVER go here again. NEVER

Sallas Auto Repair, I would like to address your poor customer service and lack of accountability regarding basic service for my car. On Wednesday, August 25, I went to your shop to set an appointment for oil change and diagnostic. According to your employee, the appointment was set for Friday, August 27. I arrived at the scheduled time but someone in the counter told me that my appointment was for Monday, August 30, not for Friday. We waited for the employee who set the appointment for me and, after acknowledging his mistake and apologizing, we agreed I would take my car with you on Monday. So I left my car at Sallas Auto Repair on Monday at 8:00 am By 3:30 pm, I wondered why you had not called me to pick up my car. Having to work in the evening, I headed to your shop on an Uber ride, only to find out you had not worked on my car. Your employee only asked me if I wanted to reschedule my appointment. Of course, I didn't. In summary, because of poor follow up on the part of your employees, I wasted valuable time, money on Uber rides, and did not get the service you agreed to provide. Thanks, Carlos Serra.

They have a friendly receptionist who seems to enjoy her job and the people are professional when fixing the cars. Great free services such as a shuttle service and a vehicle drop off even. The problem is that they weren't the best when it came to remembering to do small convienent things such as sending out an e-mail copy of the repairs being done in an itemized way showing specific repairs and costs. My husband tried to ask them to send the itemized bill estimate to his e-mail twice actually and they never did. They sent a text message on his phone that didn't have it all broken down like we asked either. So, they are fantastic car mechanics but maybe remembering to do little things could be improved. My husband and I will still go back definitely but maybe writing down notes to do things like that for a customer to help be reminded to follow through during busy times would help a lot. Great work on our car!!! Thanks so much!!! Go here for good prices and excellent service on your car that eliminates so much stress with their free services.

I told them it was leaking oil, smoking out the back and it would hardly go over 20mph. It was in the shop for multiple days. They ran a bunch of expensive test with inconclusive results. They told me they needed to replace my valve cover gaskets, spark plug tube seal set, spark plugs, ignition coils and a fuse. Charged me $2120! They wanted me to pay $456 just to test my catalytic converter and I said absolutely not!! When I got my car back it still smoked out the back and the oil light was still on! If it was brought in for leaking/burning oil you would assume they would top it off before returning it! Wish I would of realized the name working on my car was "Crook"ham. Stay away from this place! If I would of know the persons name had crook in it I wouldn't have allowed the work to be done. ‍♀️ Thanks alot! I ended up taking it to KC Muffler and they charged me nothing to test my catalytic converter!!! Only $462 to replace it and showed me why it needed replacing! Wish I would have brought it to KC Muffler sooner!

Being new to the state I had to get a safety inspection done as a requirement to register my truck. Sallas Auto Repair is AAA approved and close to where I now live. When the inspection was over, Chase came and explained everything to us and even showed us pictures and videos of the things that were wrong and needed to be fixed. He also sent the link to me! He quoted us a price and allowed us time to think about it. He wasn’t pushy and I appreciate that. A few days later we dropped the truck off to get the things fixed, they provided us with a ride back home. A few hours later Chase called and told me that it was ready and they could have one of their drivers come to pick us up to bring us back to the shop. Sallas Auto Repair has a new loyal customer thanks to their great customer service, professionalism and being personable and understanding. We work graveyard shift and he asked if a text message would be better than a call. That showed that they listen and care about their customers. That is hard to find!

After having my car die at a drive-thru and needing it to be towed to Sallas, I was very grateful for the gentlemen working out front. They took the time to write down what was going on with the vehicle. They ran a digital inspection on my vehicle and found that the alternator was the problem. With the digital inspection I got a text link detailing all the good and negative things they found with my car. It was definitely worth the cost of the inspection for that. I decided not to have Sallas change my alternator (as my father could do it for me) but I am very likely returning to have them fix my oil leak. Even when I explained that I wouldn't be repairing the car with Sallas, the men were NOT pushy rather they were kind, understanding and continued to be helpful with towing my car away from the shop. Price-wise I am not certain how they rank as I don't often go to car repair centers but I was incredibly appreciative of their professionalism and the work they did do.

Called them up and told them my car was running rough and making a ticking sound. The guy on the phone asked if my check engine light was on. It was. Dropped it off in the morning. I called and told them if the problem was $500 or under then to go ahead and fix it. No need to call and confirm. Well, the cost was $400 and my car is still running rough and is still making a ticking sound. I paid over the phone when he called amd said it was done. They did replace the purge valve and that did fix the engine light. I was more worried about it running rough and breaking down. It sounded like a lifter to me. He said they would have to look at it and put a stethoscope on the valve covers to find out where it was. I thought I just took it to you guys due to running rough and making a ticking sound. They did have a quick turnaround and the people i spoke with were nice. Thats why they get 2 stars

Absolutely Fantastic! Will highly recommend and continue to take my vehicles to Sallas for service and repair! Paul gave me updates every step of the inspection and repair process. The online inspection they share has pictures of the issues they find and allowed me to approve instantly of the repairs I wanted done now while keeping a record of items that will need service/repair in the future. ZERO pressure to do repairs/service I was unable to complete this trip or didn't feel I needed! Paul and the Service Tech answered my questions by walking me around my truck and showing me the issues along with their thoughts and recommendations. The whole experience was stress free and pleasant! From the young lady I spoke with on the phone, to the Service Techs and the Service Reps, everyone was very polite and smiling. Thank you Sallas! Best repair experience I can remember having!

I sent the car to Sallas because the engine was blown. I wanted to know what caused it. When I called I told them this specifically and they said they could do this. When I got the call they said the engine is locked up and that’s all they had. I got charged $61.00 to be told what I told them was wrong with the car. Class said that they would be able to tell me why it blew up. So not sure if there was some miss communication or what. I feel I was VERY clear about what I was wanting. The reason I am giving them a three is because they have been nice enough to let the car sit there while we can get it towed since my girlfriend broke her foot. We have been slow to get it done. Otherwise it would be a one. I had high hopes for them as far as the mechanics part. Nice people though. Mary did have problems at one point getting a call back. I never did as I always got a call back.

Ive been going to Good Year for years and I ran into a window issue and couldn't get in and I was just tired of the unprofessional demeanor of the staff. I googled "Auto Repair " near me and Sallas popped up with a high Google review. I gave them a call and Zach was extremely professional, pleasant and able to get me in the next day. Although I didn't anticipate spending so much I didn't mind because it felt they had my best interest in mind and kept in communication with me during the day. They even made sure I would be able to pick up my vehicle after hours. I have honestly never experienced service like this even at a dealership. I was truly satisfied with how my car ran and looked after picking it up and I will not be going to anyone BUT Sallas going forward. God bless this place and I'm thankful for the excellent work and service.

5 stars. My vehicle broke down while I was visiting KCMO (over heated). I made it to a friend's house and replaced the thermostat myself, but that didn't stop the over heating. I had to get out of town to get back to work, so I called and set up a tow to get the vehicle to Sallas. Sallas did a great job of getting the car right in, they communicated well throughout the process, and they were extremely detailed. Best of all, the issue was a simple airpocket and a burp of the coolant system fixed it. They didn't try to over charge, no pressure. And the complementary inspection was extremely detailed. If I lived in KC, this would be my mechanic. Nothing worse than having a car breakdown out of town and having to try to orchestrate service from hours away. Sallad made it stress free.

Customer since 2004. Moved to different city 9 yrs ago. I could go cheaper and closer, but still return for auto maintenance and repair. Why? Adherence to make/model guidelines. AAA sanctioned. Service recommendations and maintenance education. Summary: Top notch service! ...and pretty good coffee, too. UPDATE April 2022: Replaced battery purchased from Sallas Jan. 2020 which Sallas charged $100 to install. Charged $150 to remove the current bad battery and install the brand new battery. I questioned this and was told charged for difficultly of removing &/or installing. 3 yr Battery purchased from AAA Dec. 2016 took 10-15 min. tops to remove bad & replace w/good battery, which lasted the term +1 month. AAA didn't charge any fee for battery removal & installation.

As a retired auto technician... A.S.E. certified... I regress to having my vehicles serviced by the best technician's in the industry.... Not only does Sallas employ the best techs, they treat each member of their team as family... They pass along the respect to every single customer... regardless of the industry value of their car. They treat every customer and every car as it were a Mercedes.... they provide expedient service and go out of their way to accommodate their customers... I am extremely pleased to be a customer and grateful that they have enjoyed success in the industry and continue to thrive.... Thank you Barry and Nick.... please thank your technician whom performed the work on my vehicle....

They were very helpful. They were very friendly. The facility is clean and nice. They go out their way to make sure you are comfortable about your repair. They did a very good job on my car and gave me a 24-month 24,000 mile warranty. Against parts and labor. In writing once you on the receipt. Showing that they stand behind their work. Just like they say. The engine light is off and my Chevy Cobalt is running good. The company told me that if the lights would come back on anytime within the next two years don't worry they will fix it and no cost. I am so happy! if my vehicle's shouldn't need any repairs Sallas Auto Repair is the place I will take my vehicles.

WOW was totally amazed at the huge royal treatment that was rolled out to all of us attending the Sallas Car clinic this morning! There was a depth of well communicated knowledge imparted to us, plus a breakfast of fresh fruit and pastries. Then the prizes at the end were extremely plentiful and generous! All that said, you know when you take your car there, that you will hear straight up information, and that they aim to give you the best deal with the highest quality available. The people that work there are happy - which says a lot about their business practice and integrity. I highly recommend them to anyone in the Kansas City area.

Sallas Automotive does something truly exceptional, They live up to the hype of all their positive reviews. I have never had better customer service from an auto care center they go above and beyond anything you would ever expect out of an automotive shop. They contacted me promptly when assessing my car, they were very accommodating including offering me a ride home and a return ride to their place of business. Zach was the gentleman who assisted me, he did an exceptional job explaining what issues I had and what may need to be addressed. Sallas hires quality staff, preforms quality work, and has exceptional customer service.

They have been servicing my car since 2013. The owners and workers here are very family and professionally oriented. I have taken my car to the dealership and other automotive places. They either couldn't fix my car or did shoddy jobs charging unbelievable prices. Here you and your car are taken care of as if you(car) are one of their own. They guarantee their work, very ethical, personable, professional, honest, trustworthy, and especially price worthy. They will always give reconmendations of preventive care/maintenance. I love this company at the Kansas City location and all the people.

Just a note. At Sallas they will give you a list of what is needed to be done to your car. It's up to you to do it or not. Sometimes there is an oversight that they do not get in that something has been done already. That's life. Just realize these are good-hearted guys and they don't want to take you for a ride. Pun intended. I was just wondering why the weren't 5.0 and saw some comment that seem to come from those who are less than trusting put one star. I've been there too, so I understand. But these guys really are good-hearted people. Thanks for all your hard work, Sallas!

My truck needed a good wheel alignment. Google revealed that Sally's Auto Repair was a good shop to perform the task. They have a strong gated parked lot for your vehicle to rest over night and be protected. Inside the office they have a mini fridge with complimentary water bottles to drink, if you chose to wait. My silverado is a older model and was shocked to see how well it was aligned. Night and day difference between the way it handles currently vs the way it handled before I broght it in. Highly recommend Sally's Auto Repair, if your wanting an older chevy aligned.

In my experience repairs of my vehicle I only like to deal with one person but I found out that this company is one person they work together. They make you feel safe and content they take away the nervousness and doubt they guarantee honesty they are like family. I am grateful that this company was recommended by a church member they seem to be Christian base and Men of Valor it's a great company and I will recommend anyone does it matter fact my daughter will be going to take her car. PS They will fine the discounts as possible. Thank you Paul and Noah.

Nick And Bary Were Great To Work With. They Explained Their Diagnosis, Repair Plan And Kept Me Notified When The Repair Would Be Completed. They Are Honest With Their Repair Plan, Fair With Pricing And Helped With A Loaner Car. The Pickup And Drop Off Of Our Vehicle Was A Great Feature As We Did Not Need To Change Our Work/Life Schedule Nor Did We Have To Wait In The Shop. I Plan To Bring My Other Vehicles In For Service Too. They Detail Cars Too And Did A Deep Cleaning And Detail In My Wife's Car, Looks Great! Thank You Sallas Auto Repair!

I Am screaming to the roof top on how amazing my experience with SALLAS AUTO Repair was! From the time Zack scheduled my appointment, to being greeted by the friendly receptionist at the time I dropped off my car, to the status updates given by Barry on my repairs and Finally to the overall finished repairs completed timely and by skilled mechanics. I would give 100 stars if I could. I was so impressed and grateful to have this team take care of my car. I will refer everyone I know going through car trouble to Sallas from now on.

Sallas has went above and beyond to exceeded my expectation when it comes to their services. They made the repair process super easy and convenient by coming out to my work place to pick up my vehicle and repair it and return it before I had gotten off work. I had a part on my vehicle repaired and it ended up being faulty not once but twice . Each time, they replaced the part at no cost. I highly recommend taking your vehicle to them. They will make sure you and your vehicle are taken care of each and every time!

I'm from out of state but found a vehicle in Kansas City that was worth traveling for. I contacted Sallas to have a pre-purchase inspection done and they were very reasonable with price, and it was a thorough inspection. They found numerous things with the vehicle that in turn made me not purchase it. They also sent me plenty of pictures, and their service manager Barry spent half an hour on the phone with me while he was looking at the car answering my questions. A+++, great job guys.

While buying a used F-150 long distance, I went online to find an auto repair company to do a pre-purchase inspection. I found Sallas Auto Repair and chose them for their great reviews. They made all the arrangements to get the vehicle to them and did the 101 point inspection. I went ahead with the purchase having the knowledge of the condition of truck. They did the inspection on a days notice sending me the results along with a ton of photos. Thank you Mike for the great service!

I've been taking my cars to Sallas Auto for a little over two years now. I've got nothing but good things to say about the employee's and the service. The work they've preformed for me has ranged from oil changes, to tire repair, to diagnosing issues I described over the phone, to full inspections. One thing I really appreciate is the transparency of the inspections. They'll take pictures and give you a full online report of all the issues minor and major when doing an inspection.

Had a bad experience, they took my vehicle in the morning and didn't even look at it until 4:30 in the day. After finally looking at it, they wanted to charge me obscene prices for a muffler replacement. After taking it to a muffler shop nearby, the price was less than half of what they wanted to charge me. Even though they did no work and just looked at my car, I still was charged 60 dollars for wasting my time. Will not be going back to them and do not recommend them.

I came into Sallas with several issues and not knowing what the root of the problem was concerning my vehicle. They did a thorough inspection and advised me of the exact issues. While I couldn't get everything repaired due to finances we worked together to fix the most important suggestions and what I could afford at the time. They were able to fix it that day and even worked past closing to get me my car back, excellent customer service. I would highly recommend them.

Thank you to all the staff I encountered on my visit. Everyone was very helpful, courteous and professional. I would like to extend a special thanks for your recognition in providing the healthcare workers with a special sanitation service during this pandemic outbreak. It has certainly relieved some of my anxiety due to the risk of cross contamination of getting in and out of my vehicle. You are definitely on my radar for future services with my vehicle. Thanks again!

The best part about Sallas Auto is their communication. From the text to the personal phone calls, they will walk you through the process. When they find something, they help you understand the issue and give you recommendations. Unlike many repair shops, they will not do any work until you give the ok and not before you understand exactly what the issue is. I would encourage everyone to go get the 101 point inspection and see the health of your vehicle!

I live in St Louis Mo. My son drove to Kansas & was caused to have an accident. My son girlfriend Nakia Highly Recommended Sallas Auto Repair. I trusted Sallas Auto Repair because I trust her words and it turned out Great!!! I Highly Recommend Sallas Auto Repair because John was Very Helpful, Kind, Generous, Patient & Understanding to my situation. Thank You So Much to All of Sallas Auto Repair Staff. May GOD Continue to BLESS Your Entire Business.

Very nice and professional, honest, and knowledgeable. Reasonably priced. The reception and waiting area and restroom were also very clean and comfortable, and the parking lot was also in perfect condition and clean. I'm so glad I found this place. I would definitely use their services again and strongly recommend them to anyone, especially those nervous of mechanics in general like me. Best shop I've been to in my 17 years of driving.

I was totally blown away by the " Attention to Detail" and thorough inspection of my vehicle. Their analysis not only informed me of the problem but showed me. They picked up my vehicle and even came and got me once it was ready! "Color Me Impressed" Just like going to the Doctor...You never want to go but if you have to you want one you can trust. " That's the kind of confidence Sallas gives you that everything will be done right"

I needed a safety inspection for my car. I was told the car looked good but did not make it clear that car failed inspection. In my hurry to get to DMV I did not notice the inspection failure until I had been in line for an hour. I called the shop to get an estimate for the repair as they are closer than the shop I normally use to work on my classic car. Your estimate was double the estimate I got from the shop I normally use.

The professionals at Sallas Auto Repair have guided me through a list of repairs for my F-150, starting from the most critical repair to the least. I thought that maybe they would point to the most expensive of repairs first, but instead they gave their attention to "the repairs most needed"...and that's what has made the difference for me. I recommend Sallas Auto Repair for anyone seeking quality auto repair and maintenance.

Sallas did a great job at repairing my car. I had taken the car in twice to the dealership for a problem. The dealership managed to find other problems that I was charged for, but never fixed the problem I originally brought it in for. Sallas found the problem, fixed it quickly, and had great customer service while doing so. I highly recommend them and will be coming back to them for all my future car repairs.

Sallas has A+ customer service no matter who helps us! Nick, Barry and Zach have been a blessing. Sallas saved us a few thousands of dollars by catching a rookie mistake that a another shop made prior to us finding Sallas. We only bring our automotive needs to Sallas now. They also pick up and drop off my car when I need it serviced and offer generous coupons monthly which has been a HUGE help!! Thanks Sallas!

I’ve been in and around the retail car business for over 40 years. I’ve had a lot of experience with auto repair shops, both at auto dealerships and independent shops. I have personally used Sallas Auto Repair for about 15 years. My adult children use their services and I have referred dozens of friends and business associates over the years. If you’re looking for a reputable auto repair shop…you’ve found it!

These guys are great.!! Barry is very knowledgeable and makes it very easy to understand the problem, and what needs to be done to correct it. I have never felt as comfortable leaving my car with a shop before as with Sallas. They are caring and professional and I would recommend this shop to anyone looking for a fast, honest, fair deal!! These guys really know the right way to business! Thank you Sallas!!!

I am seriously surprised with the service I got here! I ran into something and tried to make an appointment a few days out. They told me to come in same day and fixed my problem for free! They expressed concern for me and my situation. This was astonishing considering I had never been a customer! Its only minutes from home and the whole process was quick in my opinion. Will be returning with any car issues!

They were really nice and helpful. They emailed and took pictures of recommendations needed for my car and listed them by priority. Even though I didn't get the work needed for my car, there was no pressure from them. Very nice. I would recommend them. They even dropped me off at work and even called to see if I needed a ride home, which I didn't. Very professional and good customer service!

They do great work. They're thorough, quick, and efficient. I appreciate the fact they take pictures of what they're replacing or needs to be replaced and post in a online format. They are in the business of sales, with that said they are pretty honest on what and when my vehicle needs to be serviced. That's much appreciated and I will be returning and reccomending to friends and family.

Wonderful company. We use them to service all of our fleet vehicles for Deluxe Transportation Group. We use all Class A luxury vehicles and the technicians at Sallas are extremely knowledgeable. They are able to figure out difficult diagnosis and they stand behind their work. We will continue to use them as long as were in business! We recommend them for all your auto repair needs!

I called Sallas because their reviews were so good. I found out those reviews were right! Sallas is a very professional and friendly business. They even directed me to the Belton license bureau as the best/quickest place to renew my tags. They were right. Sallas has a whole different “vibe” from your typical auto repair shop. They now have a new customer. Thanks fellas. Jim Harris

We took a car we were thinking of purchasing to Sallas for a full inspection. The whole process was extremely easy! The appointment making and reminders were great! Once we got there the technician Zach did an amazing job! He told us more about the car than we could have ever expected! I will definitely be coming back with any car needs we may have in the future- GREAT EXPERIENCE!

I have had the good fortune to get to have these guys help me with my vehicle. Nick is a master technician and his employees are PHENOMENAL. Very well educated on cars and they are car enthusiast. You are not going to get the service and communication about your vehicle with anyone else. They even take pictures and share them with you of broken and replaced parts. Very top notch.

I have been a customer of Sallas Auto Repair for over 20 years. I found them from a friend before they were in their current location on Hickman Mills Rd. The only time someone has touched my vehicles is when we moved out of town. Pleasant staff, guaranteed work, and professional place for car repairs. I don't trust anyone other than Nick and Carla Sallas and Sallas Auto Repair!

Who gets excited about having to take the car in for service? Well, I do. It does not matter whether I take it in for an inspection and an oil change or if my old car needs something major taken care of, I always know my old car is going to be serviced properly. Sallas Auto Repair is the most reliable auto repair resource I have ever found. They are just good folks.

Best Auto Repair shop I have been to. I was feeling discouraged after being ripped off so many places and John made me feel like I was family. I am so thankful they fixed my car and called before any charges were made. They are what is right in the car business and I look forward to going back when things arise in the future. Thank you John and your whole team!

I've had nothing but good experiences at Sallas. They're friendly, do good solid work, and are straight with me about what repairs are necessary and what can probably be held off until my budget can account for it. I also never have trouble with being dropped off or picked up, either from work or my home. I'd happily recommend them to anyone needing work done.

Chase was my service writer and kept me informed on how my F150 repairs were progressing. I had extensive work done from rear seal problems to ball joints and 4 wheel drive adjustments. I am very happy with the service performed and their eagerness to make sure I was satisfied. Everyone there was polite and helpful. I really enjoyed working with Chase!

Best service in town! Nick and the staff are honest, thorough and their communication and follow up /follow though with the customer is unmatched in the area! Our vehicle had been sitting in operable for 2 years and they got it running for us and I'm glad to say we are now confident we will get many more miles out of the old gal! Thank you Sallas Auto!

They were great and got a turbocharger replaced in just a couple days after the dealer quoted me a month due to backordered parts. It runs great and it's good to be back on the road! My advisor, Chase was super friendly and they did some extra inspections to let me know what things might need attention in the near future. Thanks and I'll be back!

I highly recommend Sallas Automotive. They are thorough, efficient and trustworthy. Nick, Barry, Zach and the rest of the staff provide excellent customer service... going above and beyond. Thankful to know we will be well cared for when we have car maintenance or repair. We are at 295,000 miles on our van and still going . Thanks Sallas!!!

I don't know which I am most impressed with about the folks at Sallas, be it the quality work or the all around integrity and ethics of the employees. They me be a little more expensive than other shops, but for me it is worth the peace of mind knowing my cars are serviced by people who are proud of what they do. I can't be more pleased.

My experience was pleasant, Chase and Barry really helped me out! The only reason I’m giving them 4 stars is I wish they would’ve updated me a bit more often, other than that I felt it was a bit pricey but I didn’t have the time to compare other shops prices, they still did a great job and I’m glad to have my vehicle back and running.

Very satisfied. Sallas came to my house and picked up my car and brought it back to me. Zach explained everything that was found on my car that needed attention and explained completely. He had the prices when I asked about repairs. Zach was professional and attentive. I have used Sallas before and am very pleased with the service.

Love this place! Took my car in for a 45-point inspection, not to pricey and well worth it. Best part is having photos to reference in regards to what is going on with your vehicle. They take the time to make sure you fully understand everything. These people love what they do. Will definitely be returning for future repairs/work!

Best shop ever! Took good care of me without knowing I’d been to six other garages that said they couldn’t do what they did. I actually went to a shop where the guy seemed angry I asked to have my cross drilled slotted rotors turned. Criticized them. I’m spite of the fact that many high end sports cars have them as the standard.

The staff at Sallas went above and beyond for my family! Our van repair took longer than expected, and I realized on recital day that some crucial items were still inside. Eek! Because I didn't have a good way to get to the van myself, they had an employee bring the bag to me. Amazing customer service!! Thanks a million.

Amazing facility and amazing people. From the moment I walked in I knew that this was going to be the place to service my vehicles and keep them on the road forever. I want to thank Noel and Chase the people behind the desk, that made it feel like home and the mechanics that got my vehicle back on the road .Thankyou

I noticed that I had a flat tire on the way to work yesterday morning. I called Sallas and drove in on my spare tire. The tire couldn't be repaired so they gave me a ride home while they ordered new tires and replaced the damaged one. They picked me up when my car was ready. Thank you Sallas for the great service!

Zach and team members did an phenomenal "attention to detail" on my car. I really appreciated the additional pictures taken showing actual proof of each part that required work or replacement. They exceeded my expectations and that's why I will recommend them to anyone I know that requires work on their vehicles.

Good work for a good price. They provided a detailed inspection of my vehicle with pictures that detailed potential issues and recommended maintenance based on a 3 tier level of importance. They suggested maintenance but were never pushy about issues that were not an immediate need. Great company to work with!

Sally’s Automotive is an amazing company! I am so busy with work that I never have time to get my oil changed. They were able to pick up my Jeep from my office and drop it back off before my next meeting. They also have an awesome rewards card you can buy with lots of freebies and discounts!! -China Edwards

I must tell you the service was fantastic. Barry took great care of me and my wallet. He answered all my questions and really tried to make sure I got the best deal. My AC in my Ford Escape has given me problems for 2 years and I now have AC on all 4 levels. Wow!!! Thank you so much Everyone @ Sallas Auto.

These guys did a terrific job of replacing the battery in my car. Very price competitive, and were willing to work with me to get the job done when I needed it to be done. Even drove me back to my house since I did not have a ride, and offered to pick me up when my car was ready. Will definitely go back!

Used this company to inspect a potential car purchase. As an out-of-state buyer, I had 100% confidence in their mechanics to give a thorough evaluation. The customer service was over the top, and the easy-to-use diagnostic report was quite impressive. Highly recommend...10 stars if that were an option!

I don’t like taking my car to the shop...ever! I like to do my own maintenance. But these guys made it so easy that I might be a changed man. They were honest and not pushy. Incredible service, pictures of all worn parts for recommended service, pickup and delivery of the vehicle. Highly recommended.

Sallas consistently proves they operate their business with professionalism, integrity, and treating their customers with dignity. This is an auto repair shop that knows a lot about vehicles - but more importantly, also cares about the people who own the vehicles. Their customer service is top notch!

Excellent service and thoroughly honest. I appreciated the work they did, and the work they said they didn't need to do because there was no problem found during the diagnostic test. Thank you, Sallas! Everyone was kind, courteous and attentive to details. I would definitely recommend them.

I have used the Overland Park location for several years, but recently had a job change that made this location more convenient. I received the same great service here and would recommend to anyone with older cars or those that are tired of inflated dealership prices. Thanks again, Sallas!!

Our company van broke down on the way to work about 8:30 am. Nick was able to get us in immediately, did the repairs and had our van back on the road by 1130.. So we were able to service or customers that day... A BIG SHOUT OUT to Sallas auto repair... Thanks for the exceptional service!!!

Everyone is super nice here. I appreciated that they showed me what needed to be fixed and didn't just tell me. They were easy to reach by phone, had online presence that helped with making an appointment, and were close to where I live. I am a repeat customer and will definitely be back.

Super nice guys, with a very professional feel to them. I had my car with them for about a week, and the mechanics kept me updated (through text or phone call) on every little thing they found or worked on. Easy to talk to, very flexible, good prices, and most importantly did great work.

So this is what good brakes feel like! Some things wear out slowly and it can be subtle and hard to notice. It’s really comforting that when my car is in for an oil change, it gets a thorough inspection. 175K miles and still going strong thanks to the professionals at Sallas Auto Repair!

I went to get my window motor replaced on my bmw, they were very responsive and professional from the beginning. They got the job done for $300-400 less than Baron would have and it looks great so A++ from me. Thank you and keep up the good work, I will definitely be a return customer.

I took my car in for an inspection before purchase. They completed a 45pt inspection, which was detailed, thorough and accurate. They helped me feel reassured about my purchase. Prices are very reasonable and service is incredible! Highly recommend Sallas Auto Repair for any car needs.

I've used Sallas for years and they've ALWAYS been honest, done a great job, and had wonderful customer service. Now I'm a single, retired woman and I'm very grateful to have people I can trust to go to. They always go the extra mile to explain everything and help me do the best thing.

I have been going to Sallas Auto for a few years now, and they have the best customer service you could ask for. I highly recommend for personal or commercial fleet vehicles. Chase has always taken good care of me and warns me of any upcoming maintenance/problems. I highly recommend!

I am so impressed with not only the service but the way Sallas Auto Cares about their clients. I had an issue with my car AFTER it had been repaired with them and they were not only on it ASAP for me, but professional and overall great to work with. I will recommend them to EVERYONE!

Very accommodating group. They dropped me off back at home after taking my car in. They communicated throughout the process and diagnosed the issue. The repair was done on time and for the price that was quoted. It was my first visit but they've earned my business going forward.

We bought a car from here. They serviced the car and it is ready to go. The owner was upfront, honest, and easy to work with. The shop is very clean, modern and professional. The staff is friendly and helpful. They understand the formal to a good business. I plan to come back.

I have found a great place to bring my car for service. The technician that ordered the air filter for my car also put it in; very professional. Excellent customer service is what I received as well. I will definitely recommend Sallas to my family, friends and work associates!

Sallas Auto Repair took wonderful care of my car and provided quick and prompt service at a great price. I had to get my tires changed and their diagnostic report that gets texted to you helped me remember exactly which tires needed replacement couldn't recommend them enough!

Great place to take your car, I've been using Sallas for years. Had steering problems with my Malibu. Drop it off in the morning and it was done that afternoon. Big shout out to the tech who fixed it and Paul Wobbe for keeping me informed of the progress. Great Job guys..

The guys at Sallas were great in helping us figure out an annoying noise on our Toyota Camry. Not only did they fix the noise they also performed a quick inspection and pointed out a few other needs on the vehicle. Great service and honest information. Highly recommend.

The service and customer service is always great Noel, the service team, and technicians always treats me great. NEVER trying to swindle or make me pay for something I don't need in the moment. But definitely keeping me aware of my cars health with safety being first.

I had a great experience at the shop overall! My vehicle was in and out of the shop in no time and I was also sent a very helpful report on the condition of my vehicle. Kristen was very helpful and assisted me every step of the way. Thank you Sallas Auto!!

Great experience! I had water leaking in my floor board. They were able to diagnose the issue and give me a plan to fix it. They took me back to my home after I dropped it up and picked me up when my car was finished. Friendly, efficient, and honest.

I took my car to the dealership on two separate occasions. Both times I don’t believe they actually looked at the problem. Thankfully Sallas checked it thoroughly and told me what was necessary saving me half of what I would have paid the dealership.

Great customer service. Noel Nuessle provided updates on the progress of my vehicle, as well as a detailed report on vehicle items that need to be watched for the future. Service was reliable and I felt safe having their team work on my vehicle.

We have been Sallas customers for over 10 years and this is probably only the second time we've used the Kansas City location. We wanted to get our 2018 Subaru Legacy detailed and the June newsletter offered a special on detailing so we set

The Best Auto Repair Shop in Missouri/Kansas. Hands Down! Reasonable pricing and extremely friendly/efficient staff. They always fix any issue in a timely manner. They can work on any car. I currently have a European vehicle. In the past,

I was surprised at how awesome this place is. Everyone is courteous and professional. Details were explained to me with complete patience work was performed and my car was ready ahead of schedule. Will definitely be my go to auto repair!!!

Barry is Great !!!!, got me in and got my suburban fixed quickly. He is always trying to help out customers and goes above and beyond. I know he is extremely busy and keeping techs on track. Nick has a amazing staff and I would be honored

I Was Impressed When I Received The Pictures. Grateful For The Wealth Of Information About My Car's Needs. I Have Never Received That Much Info! I Guess It Is The Sign Of The Times It Will Certainly Help Customers Feel In Ways That I Have