10040 W Cheyenne Ave #110, Las Vegas, NV 89129
Same Day Cleaners & Alterations is a Dry cleaner located at 10040 W Cheyenne Ave #110, Las Vegas, NV 89129. It has received 86 reviews with an average rating of 3.8 stars.
Monday | 7AM-7PM |
---|---|
Tuesday | 7AM-7PM |
Wednesday | 7AM-5PM |
Thursday | Closed |
Friday | 7AM-7PM |
Saturday | 7AM-7PM |
Sunday | 7AM-7PM |
The address of Same Day Cleaners & Alterations: 10040 W Cheyenne Ave #110, Las Vegas, NV 89129
Same Day Cleaners & Alterations has 3.8 stars from 86 reviews
Dry cleaner
"I noticed that many of my collared dress shirts had ruffles that ran down the center of my shirt parallel to the buttons"
"First time I ever used a service for my work shirts"
"Don't take anything of value because if they ruin it there is no recourse"
"I had called to see how much it would be to have a king sized down comforter cleaned"
"Dropped off a comforter to get it dry cleaned and when I picked it up they left a tag saying they couldn't get a baby milk stain out and that they were afraid to damage our comforter if they tried"
I noticed that many of my collared dress shirts had ruffles that ran down the center of my shirt parallel to the buttons. At first, I would iron the wrinkles out at home, but then I thought about how I was wasting my money. After taking my clothes to the cleaners, I should be able to put my freshly pressed, wrinkle, and ruffle-free shirt immediately on. Therefore, I took my ruffled shirts to the cleaners, and the male employee at the front was gracious. He examined the shirts and informed me that they were having issues with their machine and offered to redo the shirts. When I returned to pick up my dress shirts, they were ruffle-free! On another subsequent occasion, I received numerous ruffled dress shirts. The male employee apologized and said, “We have to fix the machine,” but assured me, “anytime this happens, bring it back, and I will fix it.” I am a super busy man, and the dry cleaners’ location is not close to my home, so I stopped taking my work shirts there and only took pants to get dry cleaned. ( they do pants fine). Shortly after, I stopped going to this particular dry cleaner for a few months to experiment with other dry cleaners that operated near my neighborhood. The other dry cleaners did an excellent job, and my dress shirts were always freshly pressed and ruffle-free. However, the turnaround time took too long; I didn't want to wait two days or more to get my clothes back, so I returned to Same Day Cleaners, hoping that the machines were fixed and the ruffles on my dress shirt would be a distant memory. I took three dress shirts to same-day cleaners on a trial basis and received them ruffle-free. I even excitedly told the male employee, “ No ruffles! We are good!” Thinking that they got their stuff together, I brought approximately eight dress shirts and 3 pants to the cleaners and when I got home, three of the shirts had ruffles down the center, and one shirt had wrinkles on the upper back. The female manager accepts the three shirts and attempts to steam out the ruffles on the spot. She brings the three shirts back to me in unchanged, ruffled condition. She makes a few more attempts to steam out the wrinkles, and nothing changes. Therefore, I inform her that she's trying to do a quick fix, and it's not working. Plus, I have things to do, so I will leave the shirts and pick them up another day like I did the previous times.” The manager gets an attitude, and she and the male employee start talking about me in their native language. I don't have any coward in me, so I told them, “ Do not talk about me in your language. Say it in English, just like I am talking to you in English. That is disrespectful.” The manager claimed the ruffles couldn't be taken out because of the material, and I know that's incorrect because I have never had this issue anywhere else, and they have fixed the shirts previously. The manager did begrudgingly agree to redo the three shirts, but she and the male employee continued to talk about me in their native language. When I left, they were still angrily talking about me. I do not recommend this place because they have chronic issues with leaving ruffles in dress shirts. Furthermore, they were rude, and they did not show me that they valued my business. When a customer comes in and shows that the shirts weren’t dry cleaned up to standard, the response should be apologetic and understanding. We will make this right—not talking about the customer in their language and acting like they are being inconvenienced to maintain a high level of quality and standards. Their behavior toward me was disrespectful, non-customer-centered, unprofessional, and rude. I will never take my dress shirts up there because they have proven something is amiss. I only get ruffles on my dress shirts here.
First time I ever used a service for my work shirts. I asked the lady behind the counter about my shirts because with a few small stains, I wasn't sure if I should launder or dry clean them. She barely knew enough english to communicate that she did not know, the guys in the morning could answer my questions, and my shirts would be ready by 2pm. There was also a girl sitting at the alteration desk, feet kicked up, not even trying to help. But I figured, worst case scenario I get my shirts washed and ironed, eliminating work laundry for a week, and I learn something new. No biggie. I picked up the next day, and 3/6 shirts now had several wrinkles pressed in to the chest pocket area of them. Ended up paying for them to wash my shirts. Still have to iron them. Terrible first dry cleaner experience. I would never go here again.
Don't take anything of value because if they ruin it there is no recourse. They ruined a suit jacket by using too hot of an iron and the woman basically told me where to go. When I tried to leave the jacket so the manger could see it she said you already picked it up and wrote pick up across my yellow copy. I actually had never removed the item from the store because i had checked to make sure they fixed the notched collar that they had originally pressed into a lapels from the last time I was there and then I saw the damage all over the front of the jacket. Luckily there are many dry cleaners around here and I'll have to get over the loss of a three month old suit jacket that I had bought on sale for 129.00. I ended leaving the jacket on the counter and just left the store.
I had called to see how much it would be to have a king sized down comforter cleaned. The woman came back to me with a price of $25.00. I took it in and dropped it off in the late afternoon. They said it would be ready the next day after 4 o'clock. Once I got it home, and spread out on the bed, I saw just how good of a job they had done. It is like it is brand new. I had called another, big name dry cleaner and asked how much they would charge for the same item. I was given a price of $48.20!!!!! I'm very glad I had made a couple of phone calls. I didn't get charged almost twice as much as here. I will be telling everyone that I know about this cleaners. Very fast and friendly service!!! Thank yòu!!!!
Dropped off a comforter to get it dry cleaned and when I picked it up they left a tag saying they couldn't get a baby milk stain out and that they were afraid to damage our comforter if they tried. Other than that I couldn't tell much difference. When I got home and smelled the comforter it seems like they didn't clean it at all seeing it didn't smell washed or cleaned. I honestly think I was charged $25 just to leave my comforter there. Last time I take anything here. At least spray some smelly stiff on it to give me the impression it was cleaned.
My review is based on price. I did not move forward with the alterations here due to the price they gave me of $20 per item (each item only cost about $20!) So I went to another alterations location, farther from my house but with better reviews; they charged me $24 for the same service on the same 2 items this place wanted to charge me a total of $40 for. Check out your options is all I'm saying. When I told this place I was going to seek another location she was like "No, you pay when you pickup on Monday" and I didn't like that.
The passed 7 times I've been in to have my shirts cleaned and pressed. I've had to send the items back. Their machine leaves ripples down the line of buttons that leave the shirts unwearable. I told them if it continues to happen and they don't resolve the ptoblem I'd have to take my business elsewhere. Today was the last straw. They are quick and timely but their execution is poor and unsatisfactory. If you're a professional and your appearance matters to you when you're wearing your suits, get your shirts cleaned somewhere else.
I was reassured I would have my coat dry cleaned and sleeves altered by the next afternoon . Apparently the tailor was out sick, They failed to notify me that they could not complete the alteration in the time promised. In addition they did not dry clean my coat. I understand life happens but there's no excuse for not communicating with me so that I could go elsewhere. Very unprofessional given the importance of timing I communicated with the staff.
They are very fast, however quality lacks. I always get my shirts back with small wrinkles in them down the front. Not sure if they aren't stretching the shirts out properly or what the deal is. Also I left a very expensive pen in one of my jackets by accident when I dropped off one time. I asked a few times after if they ever found it and it never turned up. Unfortunately this was the last straw for me, and now I'm on to a different business.
Called at 4:30 pm on a Tuesday to check out and get info on pricing and turn around times. The number listed just rang and rang 8-10 times before a generic vm picked up. I called again. Same thing. How can these places expect to get new business when they don't answer the phone? Forget it, I guess I'll go out of my way to go to the place that answers professionally, has good pricing, and is helpful instead.
Worst seamstress ever! Took in a pair of curtains to have them hemed an inch and when I got them back and hung them they were totally crooked. I paid $25.00 for each panel which was a total rip off and the fact that they couldn't do a simple hem was unbelievable. They didn't want to fix them and the seamstress threw them back at me. I would not recommend this dry cleaner at all. They are very rude!
We are now open 6 days a week Monday-Saturday 8am-5pm Will be accepting Same day Service only Tuesday Thursday friday and Saturday Please make sure to always be 6 ft away from others Will be cleaning our counters every time a person drops off there clothes and we’re constantly washing our hands for your safety and ours. Thank you so much for understanding Stay safe thank you -Same Day Cleaners
I took some of my pants here because my zippers needed fixing, i picked them up, put one of my jeans on and i realized i had the same zipper on still broken, they ironed my jeans which i didn't ask for. I bought suits in here for dry clean in the past and they did a fast job but i don't think they cleaned them at all just ironed them and that's it. I would not recommend them.
The dry cleaner near my house went out of business. Same Day was the next closest. Dropped of a suit to be cleaned and have a tear in the pants repaired. Needed it done by Friday, it was done the next day. The pants were not only mended, but reinforced. Highly recommend for their quality and speed.
Had my first job interview in 13 months.(COVID) My appointment was the next morning at 10am Brought in my clothes @ 10:30am and told them my situation. By 5pm the same day I received a call telling me my stuff was ready... Wish I could give this place 6 stars From a single Dad... THANK YOU!!!
One of the worse cleaners in Las Vegas. The staff don't speak English well. Lost my clothing there. Went back to check on my clothes couldn't find it staff said to me that I'm wrong. Please don't bring your clothing to this cleaners. You try to support the community and this what you get.
Outstanding,,I went in and got my dresses pressed out in minutes, and they were pressed to perfection,,please take your laundry there, they will take care of your clothes on a professional level,,go "Same day Cleaners & Alterations …
DO NOT COME HERE! Basically ruined my jacket. Leather is completely faded with spots everywhere, couldn't even get a small food spot off near the zipper, i was able to do it myself with water a brush. They couldnt have done a worse job on my jacket.
Arrived at the business 15 minutes before closing. Door was still open. I walked in a usual to drop off my clothes. I was immediately disrespected by the staff. They stated, next time come earlier. I saw that the closed at 7pm and i had
Same Day Cleaners is fast, efficient, great service and pricing. I always take my clothes for hem work, repairs, cleaning and pressing. I highly recommend this business. They always do a great job.
Not only did they put someone’s items outside unattended to dry on top of a car but when confronted they refused to give the items back to the rightful owner. They are straight up thieves
Took a Halloween costume here for some finishing details that were beyond my capabilities. They did a great job and got it back to me in 2 days. They also cleaned and pressed it for me.
9.21.16 Dropped off 7 items at 8am and they were ready for pick up at 2pm, as advertised! Outstanding customer service the staff there is great now. Will do business again.
I wasn't very impressed with the job they did on my boyfriends clothes. The price was really good but I would of paid a bit more if the clothes came out better.
I started using this cleaner because they are a few blocks from my office. I still use them even though it is a 6 mile drive. Great quality. Great value.
This cleaners are outstanding. Rare to find over the top services professional and all in one day. Out this world service at reasonable rates. Love it!
Been coming here for years! They do stick to their business title, and deliver your clothes the same day in a quality fashion. Highly recommend.
Absolute best deal in town. Professional, no price gauging during this inflation and friendly service. Been using them for 8 years and love them
Brought my knights jerseys for same day cleaning before a game that night and they took great care of me. Staff is super friendly and helpfull!
The best place in town; great prices, great alterations and great dry cleaning services... the staff here are fun, kind and wonderful people!!
Very nice people. They have the clothes done on time. Never had an bad experience there. Sent 4 friends there, and they had no trouble.
I got both of my pants hem and dry cleaned as well as my two dress shirts In total it came out to 24 bucks. They did a really good job
Service has always been great and they do a phenomenal job with all my suits and ties. Never had an issue with them. Quick and easy
The alteration work was done professionally and it was ready as promised. Very friendly staff & easy to park and go.
Same day service if you get your clothes in before 10 am. Pleasant staff and professional work at reasonable prices,
I mean to be able to drop off your dry cleaning before 9 am and pick up by 2pm!! That's amazing I love this place!
Had my man in and out in about 15 minutes! Now that’s some fast service! They pressed his suit while he waited.
Always courteous and their work cannot be beaten. Same day service is almost unheard of in today’s world.
They did good, they're very friendly but they made a couple of stains on one of my shirts actually worse
Best service and staff. Exactly what I asked for. Excellent price. And he passed his dress inspection.
I have never had any problems here. I have used this cleaners for several years. Fast and reasonable.
They do...do same day clean even blazers.. great prices and request exactly how you want it clean...
Quick, inexpensive, and always reliable when I bring garments in for anything! Highly recommend!
They couldn't fix my jacket,, i wish they could have, very nice people but inefficient
Friendly staff, they do an excellent job with the clothes as well. Highly recommended
Rude customer service. Unfriendly team members. Lack of professionalism.
Clothes are good, they are also very fast and friendly too.
Used this cleaners several times. Always great service
All ways good service and the staff is great as well.
Great location, great price, and top notch service.
I've been a customer for 20 years. Always perfect.
Yay! They’re still going to be open from 7am-3pm!
The seamstress was very helpful for me!!
Been going here for years. Fair prices.
Amazing & fast customer service …
Always have gotten great service here
Wonderful job and fast and friendly
Need to get my stuff. I forgot.
Always experience great service
Fast and super good price
Same day is NOT same day
Good service. Friendly.
Always Exceptional !!!!
Great and fast service
Very fast and friendly
My people get it done
Great timely service
Great cleaner
Rude as hell
Good service
Beware.
fast